Uber, the
world’s largest on-demand ridesharing company that has transformed the way
people move around in cities, has today announced a partnership with Airports
Authority of India to make it easier for riders to get a ride at the airports
at the tap of a button. The service will be operational in the airports in
Kolkata, Chennai, Bhubaneshwar and Pune in the next couple of weeks.
Through
this partnership, Uber aims to make it even more convenient and reliable for
riders to get an Uber at the airport, making travel seamless and hassle-free.
Uber will set up booking zones at the airports, where even those who do not
have the app will be able to book a ride. There will be a dedicated pick up
zone outside arrival terminals, on-ground assistance and clear signages to guide
travelers to their car for pick up.
The Uber app will also
enable riders to get specific pick up instructions - like terminal and door
number - to reach their Uber driver. This feature further helps optimize pick
up experience for both riders and drivers partners.
Here’s what riders will
find at these four airports:
· Riders at the airports will be able to book an Uber from
designated kiosks at the domestic and international arrival terminals, to avail
a hassle-free ride
· Clear and dedicated signage will direct riders to the pick-up
location for their Ubers
· On ground assistance to direct riders to the car pick-up
zones
· Uber
driver-partners will have dedicated parking spaces to make pick-ups more
convenient - this will also make ETAs shorter for riders
"Commenting
on the partnership, Jayant Sinha, Minister of State for Civil Aviation,
Government of India said, “India’s public transport networks have evolved
considerably over the last few years and innovative services have played an
instrumental role. It is encouraging to see Airports Authority of India and
Uber come together with another technology backed service that will enhance the
airport travel experience in Indian cities. I strongly believe that such
services, when smartly integrated through public-private partnerships, can fill
in the gaps of last-mile connectivity. I congratulate both parties for this
landmark move and am eager to see passengers benefit from this new service.
"
"We are encouraged by
the collaborative step from the Airports Authority of India, enabling Uber to
offer these solutions that marry the strengths of public air transit with the
convenience and reliability of Uber, getting riders to and from transit stops
to reach their ultimate destination, thereby filling the gaps in transit
efficiently and seamlessly. With a first of its kind partnership in India with
mass air transit infrastructure, we expect to cater to visitors from over 70
countries that use Uber in India," said David Richter,
Global Head of Business and Corporate Development, Uber. Today,
Uber is available at over 20 airports in India, and at more than 200 airports
globally, with presence at almost all major US and European Airports. 25% of
our active riders in India in last 3 months have travelled across cities and
used Uber to get to airport or for commute in the destination city. "For
public transport to be encouraged, it is important that walking distances are
reduced, public transit is predictable and it’s close to people’s homes or mass
transit stops. Our experience across the world and Metro rail corporations in
India has shown us that Uber and public transit modes share complementarities
that can help in filling these gaps and consequently reduce the burden on the
government for creating new roads and public transit routes. We have already executed
several partnerships with public transit agencies in India and other markets
and have been effective in becoming a reliable first and last mile connectivity
solution." he further added.
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