Thursday, February 26, 2026

Industry Must Power India’s March To Viksit Bharat: His Highness Sri Yaduveer Krishnadatta Chamaraja Wadiyar



* Mysore Royal Scion Unveils BCIC 50th Year Logo

“As we celebrate this Golden Jubilee of BCIC, we must recognise that the strong 50-year foundation that has been built is not merely a milestone of the past, but the launchpad for the next 50 years of India’s growth journey. In the halfway mark of that journey, we will witness our Honourable Prime Minister’s vision of Viksit Bharat becoming a reality. This transformation, however, will not happen automatically it requires the active participation, insight and leadership of our industry,” said His Highness Sri Yaduveer Krishnadatta Chamaraja Wadiyar, while unveiling the Golden Jubilee Year logo of the Bangalore Chamber of Industry and Commerce (BCIC) in Bengaluru.

He stressed that as the world advances rapidly, India cannot remain content with the label of a ‘developing nation.’ To build Viksit Bharat, the country must match global standards and lead wherever possible, staying competitive and innovative while navigating the realities of an emerging economy. Green technology, he noted, is central to this journey, with India needing to be at the forefront of sustainable, future-ready growth. Achieving this vision will require bold thinking, long-term commitment and strong government-industry alignment, with industry’s role being indispensable to translating ambition into tangible national outcomes.

Sri Yaduveer traced BCIC’s roots to its inspirational predecessor established in the erstwhile State of Mysore under the leadership of Maharaja Nalwadi Krishna Raja Wadiyar and guided by Diwan Sir M. Visvesvaraya, with the support of Yuvraja Kantirava Narasimharaja Wadiyar. He noted that this early institution laid the foundation for structured industry-government collaboration in Karnataka. Drawing a parallel, he said BCIC continues that legacy by serving as a vital platform supporting policymakers and strengthening industry engagement.

The logo was unveiled at a special ceremony held at the Grand Ballroom, Sheraton Grand Bangalore Hotel, Rajajinagar, in the presence of industry leaders, senior officials, past presidents, members and invited guests. The event formally marked the beginning of BCIC’s 50th year celebrations.

Founded in 1976, BCIC has grown into one of Karnataka’s leading industry bodies. Over five decades, the Chamber has served as a platform for policy advocacy, industry representation and dialogue between business and government. The Golden Jubilee year celebrates this journey and the collective contribution of its members and leadership.

Prashant Gokhale, President of BCIC, reflected on the Chamber’s evolution and its continued relevance in a changing economic environment. He noted that BCIC has consistently adapted to new developments while remaining committed to supporting industry and contributing to the state’s growth.

CA. K. Ravi, Senior Vice President and Chairman of the Golden Jubilee Committee, outlined the roadmap for the commemorative year. “Reaching fifty years is a proud and significant milestone for BCIC. This journey has been shaped by the vision of our founders, the leadership of those who guided the Chamber over the decades and the strong support of our members. The Golden Jubilee year will honour this legacy while also focusing on the future, strengthening engagement, encouraging innovation and deepening our contribution to Karnataka’s development,” he said.

During its Golden Jubilee year, BCIC has unveiled a transformative agenda focused on innovation and global collaboration. Key initiatives include a Smart Manufacturing Summit with the Osaka Government, an India-Japan MSME portal supported by SMRJ and a Centre of Excellence in Smart Manufacturing with Karnataka and Japanese partners. The year will also feature a major industry conference in Mysore, multiple sectoral events, deeper startup engagement and expanded global outreach to markets like Singapore, Dubai and Australia positioning the Jubilee as a launchpad for BCIC’s next phase of growth.

Photo Caption: His Highness Sri Yaduveer Krishnadatta Chamaraja Wadiyar unveils the BCIC 50th Year logo, in the presence of Mr. Prashant Gokhale, President, BCIC and Managing Director, Buhler (India) Pvt. Ltd.; Mr. K. Ravi, Senior Vice President, BCIC and Director, VR e-Biz Solutions Pvt. Ltd.; and Dr. Prashanth Reddy, Vice President, BCIC and Managing Director, FunderMax India Pvt. Ltd.

The New Indian Plate: Why Protein Day Hits Closer To Home


For years, most Indians never planned meals around protein. Food was cooked based on habit, taste, budget, and what was available at home. Dal was dal. Milk was milk. Eggs were just eggs. No one counted grams or checked labels. Protein was not part of daily conversation, and it did not need to be. That began to change slowly. As lifestyles shifted, work hours got longer, and health conversations moved from doctors to social media, protein started entering everyday language. What was once taken for granted became something people actively talked about. From fitness conversations to family WhatsApp groups, protein moved from being invisible on the plate to becoming a buzzword, as more people began questioning whether their daily diets were getting enough of it.

One of the lesser-known realities of Indian diets is that protein is not necessarily missing, but unevenly distributed across the day. Many everyday meals provide energy and fullness but fall short on protein unless supported by the right additions. The gap often comes from eating patterns rather than lack of access, making small, familiar adjustments far more effective than drastic dietary changes.

Dr. Manika Singh, Nutritional Consultant at Godrej Industries Group Commented “Protein awareness in India has improved significantly over the past few years, but the opportunity now lies in translating awareness into everyday practice. Many people assume their regular meals provide enough protein, when in reality the distribution across the day often falls short. The focus should be on including a reliable protein source consistently through meals, especially at breakfast, lunch and dinner using familiar and accessible foods. These small, sustainable adjustments can play an important role in supporting strength, recovery, and overall health over time, without requiring drastic changes to traditional eating habits.

Mr. Shantanu Raj, Head of Marketing, Godrej Jersey Commented “On World Protein Day, we are reminded that protein is no longer the concern of only gym goers; it is a daily need for every Indian household, especially mothers planning family meals. At a time when surveys show that a majority of Indians still fall short on quality protein and remain unaware of their actual daily requirement, closing this “protein awareness and access gap has become a family nutrition priority. As a dairy brand, our responsibility is to help families move from everyday dairy to everyday protein in forms they already love.

Through value-added products like our Badam Milk in an affordable twenty-rupee pack, we are bringing familiar, tasty nutrition within reach of more children and young adults on the go, at a time when India is actively looking for convenient, on-the-move protein options. Equally, our new paneer pack at Rs 99 offers around thirty grams of protein in a convenient format that fits seamlessly into regular home cooking, without asking families to change their habits or compromise on softness and taste; paneer is already one of the most preferred vegetarian protein sources in Indian cuisine. With 76% of households preferring paneer according to Godrej Jersey India Lactograph Findings FY25-26 study, this becomes a powerful lever to improve protein intake at scale. By combining accessibility, trusted quality and meaningful protein delivery across milk drinks, curd and paneer, Godrej Jersey aims to make meeting daily protein needs simpler for every Indian family, not just serious fitness enthusiasts.”

Meals that are filling but often low in protein on their own include:

Breakfast staples like poha, upma, idli, toast, or plain paratha

Roti-sabzi combinations without curd, dal, paneer, or other protein additions

Rice-heavy meals where dal or protein portions are minimal

Bread-based snacks such as sandwiches made without protein fillings

· Common evening snacks like Namkeen

This is why protein balance often depends less on changing the meal itself, and more on what accompanies it whether that is a chicken, a portion of paneer, eggs, pulses, or convenient ready protein options that fit into everyday routines.

Lesser-Known Protein Reality: It’s Not Just What You Eat, But When You Eat It

Most people focus on protein sources, but timing and distribution play an equally important role.

What many people don’t realise:

The body uses protein better when intake is spread across meals, not concentrated in one meal

Breakfast is typically the weakest protein meal in Indian diets

Protein consumed earlier in the day supports sustained energy and reduces hunger later

Late evening protein intake supports overnight repair and recovery

Small additions across the day are more effective than one large protein-heavy meal

This means protein is not just about adding new foods, but about strengthening existing meals.

The basic protein numbers people now recognise

Roughly 0.8 to 1 gram of protein per kilogram of body weight for most adults

For those who work out regularly, around body weight multiplied by 2

This is why protein balance often depends less on changing the meal itself, and more on what accompanies it whether that is a chicken, a portion of paneer, eggs, pulses, or convenient ready protein options that fit into everyday routines.

While many foods contain small amounts of protein, only a few qualify as true protein sources foods where protein forms a significant part of their nutritional value. These foods play a central role in helping meet daily needs and are far more efficient than relying on staples where protein is only present in minor quantities. Including even one or two of these in daily meals can make a meaningful difference.

Practical Protein Sources

· 100 g cooked chicken → ~25–27g protein

· 2 whole eggs → ~12g protein

· 100 g paneer → ~18g protein

· 1 bowl Greek yogurt / hung curd (200 g) → ~15–18g protein

· Prawns (100 g) - 23–24 grams protein

· 100 g tofu → ~10–15g protein

· 1 bowl cooked dal (200 g) → ~12–14g protein

· 50 g soy chunks (dry weight) → ~25g protein

· 1 glass milk (250 ml) → ~8g protein

Unconventional Protein Source

· Edamame (soyabean phali ) - 11 grams protein per 100 grams

· Amarantha ( Rajgira) (100g) - ~13–14 grams protein

· Green Peas (100g) - 5 g protein

· Sardines (100g) - 24–25 grams protein

· Chicken Nuggets (100g) – 16 Gram Protein (The ones Preserved using IQF Tech like Godrej Yummiez)

These foods stand apart because protein is not incidental to them, but it is a primary component. Building meals around such sources, rather than relying only on carb-heavy staples, is what helps create more balanced and effective daily protein intake.

This shift in thinking changed how protein was approached. Instead of being tied to one food or habit, it started being seen as something that can be spread through the day, leaving room for easier and more convenient ways of meeting daily needs.

As daily routines get busier, convenience has started playing a bigger role in how people think about protein. Long work hours, shorter cooking windows, and changing eating patterns have pushed people to look for options that fit into real life rather than ideal routines. This has led to a wider mix of protein choices entering everyday consumption, from dairy based products and ready to cook foods to newer packaged formats that focus on ease. Across categories, brands like The Whole Truth, The Health Factory, and Godrej Jersey reflect this shift in different ways, each catering to specific moments through the day. Together, they point to how the protein conversation in India is evolving, not around perfection or strict rules, but around access, familiarity, and making protein easier to include without overthinking meals. As World Protein Day approaches, the focus is less on chasing numbers and more on how protein fits naturally into everyday routines.

A Leisurely Sunday Brunch with Curated Grazing Experiences


Turn Sunday into an unhurried indulgence with a thoughtfully curated brunch at The Trinity Square, Taj MG Road, Bengaluru. Designed for relaxed grazing, the brunch features an expansive spread of live counters, hot mains, desserts, and beverages, complemented by an elegant grazing table of cold shooters, fresh salads, and mezze.

The rotating selection highlights refined non-vegetarian offerings such as tuna with quail egg, classic prawn cocktail, smoked chicken, and roasted lamb, alongside vibrant vegetarian preparations. A dedicated mezze bar with hummus, tabbouleh, haydari, and muhammara adds a Mediterranean touch to the spread. The experience encourages guests to slow down, sample freely, and linger over flavours.

An easy-going yet elevated Sunday ritual—perfect for long conversations, relaxed bites, and flavour-forward indulgence.

Venue: The Trinity Square, Taj MG Road, Bengaluru

When: Every Sunday

Time: 12:30 pm – 3:30 pm

Interio By Godrej Reveals New Soft Furnishings Collection Focused On Craft, Comfort, And Responsible Design

* The brand targets ₹5 Crore Revenue from Soft Furnishings Category ~

Interio by Godrej, a leading furniture brand from the Godrej Enterprises Group, expands its home offering with the launch of a new soft furnishings collection designed to help consumers refresh their spaces with ease. The move strengthens Interio’s positioning as a brand designed for modern Indian homes, while extending its offering beyond furniture to address evolving living needs with a focus on comfort, craftsmanship, and enduring charm.

The debut range includes cushion covers, throws, table linens, and rugs crafted using handloom fabrics and hand-embroidered techniques. Through partnerships with artisan collectives such as Heirloom Naga, the brand aims to revive and promote indigenous crafts, blending heritage-led techniques with contemporary design sensibilities that resonate with today’s consumers.

Dr. Dev Narayan Sarkar, Senior Vice President and Head of Consumer Business, Interio by Godrej, said, “The modern Indian homes today are more fluid than ever, they are places to work, gather, unwind and express individuality and the consumers seeking products that bring together functionality, aesthetics, and sustainability. Our soft furnishings collection is built around this understanding, offering the flexibility to refresh and personalise interiors without a complete overhaul. From homes adapting spaces for hybrid work to design-conscious consumers looking for handcrafted textiles, this range reflects the many ways India lives today. From a business standpoint, we see soft furnishings as a strong growth lever, with the category expected to contribute meaningfully to our home solutions portfolio as consumer demand for design-led, sustainable products continues to rise.”

The collection features non-impression velvets, textured jacquards, handloom-woven fabrics, and hand-embroidered details, alongside hand-tufted rugs crafted from Indian wool and viscose. Sustainable practices, including the use of natural dyes and eco-friendly materials, are embedded across the range, ensuring durability and finish are not compromised. Designed for easy styling, the collection offers curated mix-and-match combinations across patterns and solids, enabling consumers to refresh their spaces with ease.

The soft furnishings collection is priced between INR 499 and INR 22,000 and is available across Interio stores in metro, Tier 1 and Tier 2 cities. The brand plans to further expand its home accessories portfolio in the coming months.

Annexure:

The Soft Furnishings range includes:

• Cushion Covers (₹499 – ₹1,299): A diverse collection featuring exclusive designs across multiple themes including Ikat prints, Meadow Blooms with intricate embroideries, Wild Muse with animal prints, Bauhaus-inspired geometrics, Modern Mosaic with abstract patterns, Savannah Tribal with handwoven details and Boucle textured finishes. The covers are made from premium fabrics including non-impression velvets, textured jacquards, poly-cotton blends and handloom woven materials. Each cover features high-quality YKK zippers and superior stitching for durability.

• Throws (₹1,500 – ₹3,300): Throws crafted from soft and comfortable materials that add warmth and style to any space, further complement the cushion collections.

• Table Linen (₹1,200): Elegant table linens designed to enhance dining experiences with sophisticated styling and easy maintenance.

• Rugs (₹5,000 – ₹22,000): Handcrafted rugs made from premium Indian wool and viscose, featuring hand-tufted construction with various pile textures. The collection includes solid colors, geometric patterns, abstract designs, and contemporary motifs in sizes ranging from 5-foot rounds to 5'x8' rectangles.

About Interio by Godrej

Interio by Godrej is India’s leading furniture and design brand for homes and workspaces, from the Godrej Enterprises Group, offering products and solutions that combine style, functionality and durability. It offers a wide-ranging portfolio that spans residential interiors (furniture, soft furnishings, and services) and commercial and institutional environments including offices, schools, hospitals, laboratories, and turnkey AV solutions.

Today, Interio by Godrej enjoys the largest retail footprint across the country with 1000 retail stores and serves customers both online and offline. It operates five state-of-the-art manufacturing facilities across Mumbai, Khalapur, Haridwar, Shirwal and Bhagwanpur.

Driven by a passion for innovative and sustainable design, the brand has been recognised with 75+ design awards and has secured 900+ registered designs.

Qualcomm‑Backed Arduino Partners With Get Set Learn To Scale Physical AI And STEAM Education Across K–12 Ecosystem


Initiative embeds real-world technology learning into school systems, supporting workforce readiness and long-term capability

Get Set Learn, an Arvind Mafatlal Group company focused on future-skills education, today announced a strategic collaboration with Qualcomm Technologies, Inc. and Arduino, provider of a leading open-source electronics platform, to strengthen AI, electronics, and emerging technology education for K–12 learners in India.

As artificial intelligence rapidly evolves beyond the cloud and into real-world physical systems, powering robotics, automation, sensing, and intelligent decision-making, equipping students with the ability to build and apply these technologies has become essential for future workforce readiness and national competitiveness. Through this collaboration, Qualcomm Technologies, Inc., Arduino, and Get Set Learn will bring Physical AI learning and future-ready curriculum into India’s K–12 education ecosystem.

The collaboration aims to make advanced technology more accessible, practical, and buildable in real classrooms. By combining Arduino’s open, developer-trusted hardware and toolchains with Qualcomm Technologies’ energy-efficient on-device and edge AI capabilities, students will gain hands-on experience in designing and building intelligent physical systems that can operate reliably, even in low-connectivity and resource-constrained environments common across India.

Under the collaboration, Get Set Learn, Qualcomm Technologies, Inc. and Arduino intend to:

Design and deploy classroom-ready learning pathways that integrate electronics, coding, robotics and artificial intelligence to measurable outcomes from grades K 12.

On-device, edge AI experiences where learners design, deploy, and iterate physical systems locally, minimizing cloud dependence while improving responsiveness, privacy, and cost efficiency.

Support the transformation of ATL and STEAM labs into structured, certification-led learning spaces aligned with future skills and life skills development

Implementation at scale through Get Set Learn’s national school partnerships and content ecosystem, ensuring consistent, classroom level level impact across public and private education systems.

Built for India, Aligned to Global Standards

The initiative embraces open, widely adopted global standards and toolchains so schools can invest with confidence. By focusing on physical computing with on-device AI, programs remain resilient to connectivity variability, reduce recurring costs, and teach the architectural fundamentals engineers use to ship real products- sensing, actuation, control loops, and local inference.

From First Principles to Real-World Impact

Students progress from fundamentals to deployable systems: reading sensors, controlling actuators, implementing feedback and safety, and integrating perception tasks like vision and audio. The result is a portfolio of practical builds and certifications that map to higher education and entry-level industry pathways, building confidence and capability early.

As the implementation partner, Get Set Learn will lead on-ground implementation through its content ecosystem and school partnerships, ensuring that global technology platforms are translated into consistent, classroom-level impact. The initiative aligns with national priorities around digital literacy, innovation and workforce readiness, and reflects Get Set Learn’s focus on delivering future skills at scale.

Savi Soin, Qualcomm Technologies, Inc. Senior Vice President & President, Qualcomm India, commented “India’s AI future will be built on locally deployed, energy-efficient physical intelligence, and that essential journey must begin in our classrooms today. Through our partnership with Get Set Learn, we are placing edge AI directly into students’ hands through accessible, standards-aligned platforms, thereby empowering the next generation of builders to tackle real-world challenges right where the data and people are.”

“For India, the question is no longer whether we will participate in the AI era, but whether we will shape it with depth, capability, and responsibility,” said Priyavrata Mafatlal, Vice-Chairman, Arvind Mafatlal Group and Founder of Get Set Learn. “The partnership creates a practical platform that complements classroom learning by giving students exposure to future skills through building real systems and engaging with real-world problems. If we want a resilient innovation economy, we must start by building confidence and competence in classrooms- early, locally, and at scale.”

“Get Set Learn’s mission is to ensure that future skills are not limited to a few classrooms, but reach learners across geographies and school systems,” said Ameet Zaverii, CEO & Co-founder, Get Set Learn. “By working with Qualcomm Technologies and Arduino, we are bringing together global technology leadership and hands-on learning to create structured, scalable education models that are ready for real classrooms.”

“Arduino has always stood for accessible innovation,” said Fabio Violante, Qualcomm Technologies, Inc. Vice President & General Manager, Arduino, “Together with Qualcomm Technologies and Get Set Learn, we’re scaling Physical AI education so every learner can build, test, and deploy intelligent systems, from first prototypes in school to real solutions in their communities.”

Further details on implementation and scale will be shared at the February 2026 AI Summit, marking the next phase of the collaboration to strengthen AI and future-skills education in India.

About Get Set Learn

Get Set Learn, an Arvind Mafatlal Group company, designs and delivers future-skills education that bridges curriculum, classrooms, and real-world application. Working closely with school systems across India, the company enables structured, scalable learning programmes in areas such as AI, robotics, entrepreneurship and emerging technologies, preparing students with practical capabilities for a rapidly evolving digital economy.

About Qualcomm

Qualcomm relentlessly innovates to deliver intelligent computing everywhere, helping the world tackle some of its most important challenges. Building on our 40 years of technology leadership in creating era-defining breakthroughs, we deliver a broad portfolio of solutions built with our leading-edge AI, high-performance, low-power computing, and unrivaled connectivity. Our Snapdragon® platforms power extraordinary consumer experiences, and our Qualcomm Dragonwing™ products empower businesses and industries to scale to new heights. Together with our ecosystem partners, we enable next-generation digital transformation to enrich lives, improve businesses, and advance societies. At Qualcomm, we are engineering human progress. Qualcomm Incorporated includes our licensing business, QTL, and the vast majority of our patent portfolio. Qualcomm Technologies, Inc., a subsidiary of Qualcomm Incorporated, operates, along with its subsidiaries, substantially all of our engineering and research and development functions and substantially all of our products and services businesses, including our QCT semiconductor business. Snapdragon and Qualcomm branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm patents are licensed by Qualcomm Incorporated.

Xiaomi Expands Premium Service Centres To 15 New Cities, Strengthening Customer Experience Nationwide


• Xiaomi brings its Premium Service Centre to Bangalore, enhancing customer experience and accessibility in the region

• Building on the successful rollout of 10 Premium Service Centres in 2025, Xiaomi strengthens its value-for-experience strategy in 2026

Xiaomi, a global technology leader, today announced the strategic expansion of its Premium Service Centre network with launches across 15 new cities in India. This marks the second phase of Xiaomi’s plan to establish 100 Premium Service Centres nationwide. The expansion reinforces Xiaomi’s value-for-experience strategy, with a strong focus on delivering a more accessible, reliable, and seamless after-sales experience for customers.

The company unveiled its second centre in Bengaluru today. As part of the phased rollout, all 15 new centres will be operational in Q1 2026, taking the total number of Premium Service Centres to 25 under Phase 1 and Phase 2 of the expansion plan. Xiaomi’s Premium Service Centres are currently operational across Madurai, Trivandrum, Bangalore, Hyderabad, Kochi, Chennai, Kolkata, Delhi, Jaipur, Mumbai, Pune, Ahmedabad, Ludhiana, Surat, Vishakhapatnam, Indore, Surat and Lucknow

Speaking on this, Sudhin Mathur, Chief Operating Officer, Xiaomi India said “The strong response to our first 10 Premium Service Centres reaffirmed that customers increasingly value faster, more dependable, and experience-led after-sales support. As part of Xiaomi’s value-for-experience strategy for 2026, the expansion into 15 additional cities is a natural next step in extending this service model to more users across India.

As customers hold on to their devices for longer, reliable service becomes essential. Through our Premium Service Centres, we are helping customers maintain their devices and get more value over time, reinforcing our commitment to long-term ownership support.”

The new-generation Premium Service Centres are designed to go beyond traditional repairs, offering a more holistic, elevated service experience. Customers can expect faster turnaround times, access to dedicated technical expertise, hands-on product interaction zones, and enhanced convenience features, all thoughtfully designed to make the service experience simpler, more transparent, and more reassuring. Not just that, the centres are envisioned as more than just service points; they serve as holistic experience hubs. Customers can explore and purchase Xiaomi products, enjoy paperless operations across touchpoints in line with the brand’s sustainability focus, and participate in community-building initiatives. One such initiative is Xiaomi Days, which will be held every Wednesday, offering exclusive benefits.

The new centres also introduce a range of enhanced customer benefits aimed at making premium after-sales support more inclusive and rewarding. Women customers will be eligible for special 30-day service discounts, while defence personnel and persons with disabilities can avail lifetime waivers on service charges. Customers will also benefit from limited-period offers, including up to 50% discounts on select spare parts and complimentary screen protectors for selected devices, subject to availability. Together, these initiatives are designed to make high-quality after-sales care more accessible, while encouraging customers to extend the longevity of their devices through trusted service support.

As smartphone replacement cycles continue to lengthen, reliable after-sales service is becoming an integral part of the ownership experience. Xiaomi devices are engineered for durability and supported by years of software and security updates. Through its expanding premium service network, Xiaomi is further strengthening its role as a long-term partner, helping users maintain, protect, and derive greater value from their devices as part of a more sustainable and responsible ownership journey.

Xiaomi has seen a strong and encouraging customer response to the first 10 Premium Service Centres launched in 2025, consistently delivering on its service commitments. Nearly 95% of devices were repaired and delivered within 24 hours, repeat visits were kept below 1%, and customer escalations remained under 0.5%, reflecting high service efficiency, quality resolution, and strong customer confidence in the premium service model. Additionally, over 5,000 customers benefited from Xiaomi’s Wednesday Service Days, an ongoing initiative offering free service charges on out-of-warranty repairs, complimentary device health check-ups and professional cleaning, along with free software upgrades.

At the core of this initiative is Xiaomi’s unwavering focus on speed, quality, and reliability. The Premium Service Centres offer priority repairs within 24 hours, supported by advanced diagnostics, stringent quality checks, and ready availability of spare parts. To minimise customer disruption, standby handsets are provided if a repair extends beyond two hours. Each centre is staffed by Xiaomi-certified experts who undergo regular training to ensure a consistently high standard of service across all touchpoints.

About Xiaomi Corporation

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of "Make friends with users and be the coolest company in the users’ hearts", Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. In March 2025, the MAU reached approximately 718.8 million (including smartphones and tablets) globally. The company has also established the world's leading consumer AIoT (AI+IoT) platform, reached approximately 943.7 million smart devices connected to its platform (excluding smartphones, laptops and tablets) as of March 31, 2025. In October 2023, Xiaomi upgraded its strategy to "Human × Car × Home" smart ecosystem, seamlessly merges personal devices, smart home products, and cars. Xiaomi always centers on humanity and is committed to providing comprehensive, better connected experiences. Xiaomi products are present in more than 100 countries and regions around the world. In August 2024, Xiaomi was included in the Fortune Global 500 list for the sixth year in a row.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Motorola Launches Nationwide Monthly Service Connect Across All Service Touchpoints And Free Doorstep Service*


To strengthen their After-Sales Support Ecosystem

Motorola set to Double Their After-Sales Footprint within 1 year.

Motorola, a global leader in mobile technology and India’s leading AI smartphone brand announced the launch of its Next-Generation After-Sales Support Ecosystem, reinforcing its customer-first philosophy and long-term commitment to accessible, reliable, and proactive service. As part of this initiative, Motorola will host a Nationwide Monthly Service Camp at its authorised service centres and collection points on a designated day every month, starting 28 February 2026.

As part of the Nationwide Monthly Service Camp, customers can avail a host of exclusive benefits including zero labour charges, no inspection or diagnosis fees, free software updates, complimentary device cleaning and sanitisation, and a basic device health check-up. Additionally, customers will receive a 10% discount on accessories and 10% discount on spare parts, making device care more affordable, convenient, and value-driven. The initiative also serves as a dedicated customer engagement platform, strengthening long-term relationships through proactive care and personalised service interactions.

Further enhancing convenience, Motorola is rolling out free pick up & drop service. Under this service, technicians or authorised representatives will collect devices directly from customers’ homes, carry out repairs at authorised service centres, and return them post-repair. This service is available free of cost for Motorola Signature, Edge, and Razr series devices. Service requests can be raised seamlessly by clicking on: https://en-in.support.motorola.com/app/mcp/contactus or email ensuring a truly hassle-free experience.

Designed to deliver a faster, smarter, and more premium service experience, this initiative combines advanced AI-powered digital tools, nationwide physical service coverage, and exclusive customer engagement benefits. At the heart of this ecosystem is a comprehensive digital self-service platform powered by the Device Help app, Software Fix tool, Intelligent Voice Assistance (IVA), Moli – Motorola’s AI chatbot, and a robust e-support portal, enabling 24×7 multilingual assistance across WhatsApp, web, and devices. This technology-first approach positions Motorola among the few smartphone brands in India offering a truly AI-powered, always-on service ecosystem designed to proactively resolve issues, minimise device downtime, and deliver a seamless support journey.

Beyond speed and accessibility, Motorola’s next-generation service experience is designed to deliver enhanced comfort, transparency, and consistency across touchpoints. Customers benefit from structured service workflows, simplified digital check-ins, real-time service updates, and streamlined in-centre processes, ensuring greater clarity, reduced wait times, and a more seamless overall service journey.

This digital-first experience is complemented by a rapidly expanding nationwide service network, which will scale to over 1,200 touchpoints by end of FY2627, marking more than double expansion in service footprint and reinforcing Motorola’s commitment to accessible and dependable after-sales support across India.

In line with its customer-first philosophy, Motorola has significantly strengthened its after-sales service footprint, regional distribution centres, spare parts availability, and repair turnaround time (TAT) across metros, Tier 1, Tier 2, and Tier 3 cities, enabling faster, more reliable, and consistent service delivery nationwide. As per the IDC Report of Q3 FY25, Motorola recorded the highest year-on-year growth in the industry at 52.4%, with a market share of 8.3%, reflecting the brand’s strong momentum and growing consumer trust in India.

Speaking on the initiative, Mr. T. M. Narasimhan, Managing Director, Motorola India, said, “At Motorola, our commitment to customers goes well beyond the point of purchase. With the launch of our Nationwide Monthly Service Camp and Free Doorstep Care Service, we are creating a comprehensive, proactive, and accessible after-sales support ecosystem. By combining AI-powered service tools, a rapidly expanding physical network, and meaningful customer engagement initiatives, we aim to deliver a seamless ownership experience while strengthening long-term customer trust.”

With continued investments in service infrastructure, digital innovation, and nationwide expansion, Motorola remains committed to delivering reliable, accessible, and best-in-class after-sales experiences for customers across India.

Details of Motorola service touchpoints can be found below:

Website Link – https://en-in.support.motorola.com/

Device Help App – Play Store Link

WhatsApp Chatbot – +91 8067916686 | +91 8067916687

Warranty Check - https://en-in.support.motorola.com/app/warranty/check

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