A smartphone, a beauty product, a festive outfit, and last-minute Diwali essentials may all be part of the same festive shopping basket, but Gen Z isn't buying them in the same way.
New research from Snapchat and GWI reveals that there is no single Gen Z Diwali purchase journey. Consumer technology emerges as a highly planned and advice-led category, beauty is shaped by research and social sharing, fashion combines advance planning with spontaneity, while quick commerce is closely tied to immediate household and festive needs.
One behaviour, however, appears across these different journeys: shopping is rarely happening in isolation. Gen Z is researching, sharing and seeking opinions as they navigate purchases, and the role of trusted friends and family isn't confined to categories traditionally considered social, such as fashion and beauty.
This is particularly evident in consumer technology. Despite being one of the most considered categories studied, 55% of Gen Z plan most of their consumer technology purchases in advance, while 52% seek advice from friends or family before buying.
For marketers, the findings point to a more nuanced Diwali shopper: different categories require different ways of showing up across the purchase journey, rather than one festive playbook applied to every consumer and category.
Technology: The considered, advice-led purchase
Consumer technology stands out as one of the most planned categories studied, with 55% of Gen Z saying they plan most of their purchases in advance.
But considered doesn't mean solitary. 52% seek advice from friends or family before purchasing consumer technology, demonstrating that trusted opinions matter even in a category typically associated with specifications, research, and comparison.
The journey also begins before Diwali. 50% research products, 46% ask others for opinions or advice, and 45% compare products or brands. During Diwali, behaviour shifts closer to transaction, with 47% making purchases and 44% looking for discounts, while 36% share products with others.
Smartphones are a major part of the technology shopping basket, with 71% of Gen Z buying or expecting to buy one for Diwali.
Beauty: The social, shareable purchase
Beauty and personal care follows a different path. While 53% of Gen Z plan most of their beauty purchases in advance, the journey continues through inspiration, research, conversations, and sharing.
Nearly half (49%) research ideas or inspiration before Diwali, while 45% seek opinions or advice.
Sharing is particularly prominent: 3 in 10 Gen Z consumers share beauty and personal care products with others before buying, while nearly 3 in 10 (29%) have sent photos or videos from a store to others.
Here, shopping becomes more collaborative, with other people becoming part of evaluating and validating what to buy.
Quick commerce: The need-state purchase
Quick commerce reveals another distinct Diwali shopping behaviour, driven more heavily by immediate festive and household needs.
61% of Gen Z primarily purchase festive essentials through quick commerce for their family or household.
Snacks and sweets lead the category at 74%, followed by puja essentials (65%), flowers and decorations (64%), diyas and candles (61%), and household essentials (59%).
Unlike the longer consideration journey associated with technology or the sharing-led behaviour seen in beauty, quick commerce is closely connected to what is needed for the home, and the people Gen Z is celebrating with.
Fashion: Planned, but open to spontaneity
Fashion and apparel remain the largest festive shopping category studied, with 68% of Gen Z buying or expecting to buy in the category.
But the journey sits somewhere between intention and impulse. While 46% plan most of their fashion purchases in advance, 49% say they combine planning with spontaneous purchases.
And planning begins early: 43% start planning their fashion purchases at least a month before Diwali, giving brands an opportunity to influence consideration well before the festival itself.
One Diwali, different journeys
Taken together, the findings show why there is no single Gen Z festive shopper and no single path to purchase.
Yagnesh Ravi, Ad Solutions Lead India, Snapchat, said, “The festive shopping funnel has changed. Discovery is still important, but for Gen Z, the journey increasingly continues through conversations with their Inner Circle, the friends and family they trust to share opinions, validate choices, and build confidence before they buy. Snapchat has always been built around real relationships, the friends and family people talk to every day, share moments with, and turn to for opinions. That is what makes the Inner Circle such a natural behaviour on Snapchat. During Diwali, for brands, the opportunity is not simply to appear alongside content, but to become part of the moments where people are discovering, discussing, and deciding what matters to them.”
Jason Mander, Chief Insight Officer, GWI, adds, “What this Diwali research shows is that there isn’t one way through that funnel. A smartphone, a beauty product, an outfit, and a last-minute festive essential are all approached differently. For brands, the opportunity is to understand the behaviours shaping their specific category and show up across the moments that matter, from discovery and research to conversations and decision-making. Understanding what Gen Z buys is only part of the picture, how they arrive at that decision matters just as much.”
The research was conducted by GWI in partnership with Snapchat, examining Gen Z festive shopping behaviours across fashion and apparel, beauty and personal care, quick commerce and festive essentials, and consumer technology and smartphones.
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