Wednesday, November 24, 2021

Soroco Is Leader In NelsonHall’s Process Discovery & Mining NEAT

* NelsonHall quotes Soroco’s toil reduction recommendation approach delivers easy-to-understand rationales that help client organizations understand why the suggestions make sense at a deeper level.

Soroco, a work graph company, announced today that their platform Scout has been recognized as a Leader by global analyst firm NelsonHall in their report Process Discovery & Mining Technology Evaluation published by Analyst Bailey Kong.

Bailey Kong, Research Analyst at NelsonHall quotes “Soroco’s capabilities to understand end-to-end processes from desktop interrogation, coupled with its ‘glass box’ approach to work insights and toil reduction, was already commendable. Now, the company has introduced functionality to bring in event logs from IT systems as done in traditional process mining solutions. The company not only thinks about technological features that deliver value to clients but how to deliver it to maximize adoption and therefore ROI.”

Commenting on Soroco’s leadership position in the report, Samson David, CEO at Soroco said, “We are humbled and proud at this recognition. We have built Scout, our work graph platform, with the goal of giving full visibility into processes, down to end user’s interactions. Scout’s ability to discover insights from end-user activity and complement it with macro-level process insights has been delivering tremendous value to our customers. This recognition is a validation of its capabilities and reinforces our belief that integrating process discovery and mining approaches is the way ahead.”

In the report, the analysts call out Scout’s strength in delivering a 360-degree process view through Hybrid Process Mining, providing toil reduction recommendations supported with rationale, and the scalability of its deployments.

Soroco’s Scout is a work graph platform that powers digital transformation. It gives organizations a structured view of how work happens on the ground and identifies benefits from applying a portfolio of change levers, delivering targeted change programs at scale.

About Soroco

Soroco is on a mission to discover how the world works to help teams be their best. To do this, we are evangelizing and commercializing the work graph, which is a structured view of how teams get work done across people, process, technology and documents. The work graph unifies disjoint categories like Process Mining, Task Mining, user training, BPM and RPA. Soroco’s work graph platform, Scout, enables a culture of continuous improvement and identifies benefits from applying a portfolio of change levers, delivering targeted change programs at scale. Soroco has a roster of Fortune 500 customers across 30 countries. Our team has published 150+ papers and patents. 

About NelsonHall

NelsonHall is the leading global analyst firm dedicated to helping organizations understand the ‘art of the possible’ in digital operations transformation. With analysts in the U.S., U.K., and Continental Europe, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s research is based on rigorous, primary research and is widely respected for the quality, depth and insight of its analysis.

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