AI Revolution Gains Ground In Indian Healthcare: 75% Of Consumers And 97% Of Doctors Trust AI, Says 2025 ZS Future Of Health Report

* Over 60% of Indians Ready for Virtual Care—from Routine Checkups to Chronic Illness Management

ZS, the World’s leading management consulting and a technology solutions firm released the India findings of its 2025 ZS Future of Health Report that reveals how India is on the brink of a healthcare transformation, driven by unprecedented levels of trust in artificial intelligence (AI). According to the ZS report, an impressive 75% of consumers and 97% of primary care providers (PCPs) in India are ready to embrace AI-powered healthcare solutions for tasks such as disease prediction, risk assessment, and diagnosis.

The report also highlights that over 60% of Indians are open to adopting virtual care models for services ranging from routine consultations to chronic disease management—marking a pivotal shift toward digital-first healthcare. Furthermore, more than 63% of Indians show a strong interest in using AI-powered health apps for various healthcare needs including awareness, triage, and adherence.

Other key findings of the report include:  

Challenges and Barriers:

Accessibility Crisis: Over two-thirds of global consumers believe healthcare is becoming increasingly inaccessible and unaffordable. High healthcare costs, administrative complexities, and disparities in AI trust are causing barriers in its adoption. 

Healthcare systems face increasing pressure from aging populations and a rising burden of chronic diseases.

Overburdened Providers and workforce shortages: Many PCPs handle over 100 patients per week, limiting meaningful patient interactions. Workforce shortages are straining resources, limiting the ability of providers to meet rising patient demands.

Infrastructure gaps and fragmented care delivery remain significant barriers to equitable healthcare access.

Regulatory frameworks for data privacy and ethical AI usage are underdeveloped, slowing down innovation.

Preventive healthcare remains under-utilized, despite growing awareness of its potential to reduce long-term health burdens.

Emerging opportunities for growth:

There is a substantial opportunity for healthcare providers and technology companies to capitalize on the high digital health adoption rate. Leveraging data, AI, and technology can transform healthcare by closing care gaps, enhancing patient empowerment, and enabling healthcare providers to deliver flexible care models. 

Expanding digital health infrastructure to bridge the urban-rural healthcare divide.

Leveraging AI-driven personalized healthcare for early detection, better diagnostics, and enhanced chronic disease management.

Promoting preventive health initiatives through digital monitoring tools and targeted awareness campaigns.

Fostering public-private partnerships (PPPs) to strengthen healthcare infrastructure and drive innovation.

Implementing alternative care delivery models and empowering non-physician healthcare providers, such as nurses, pharmacists, and community health workers to help reduce the load on doctors.

Strategic Recommendations:

Collaboration is a key: Stakeholders should collaborate to create integrated solutions that align with consumer preferences and relieve strained healthcare systems.

Pharma and biotech companies have a Golden Opportunity: Pharma companies can play a greater role in the patient pathway, from early detection to diagnosis to treatment to long-term care. They should focus on data-driven patient engagement, digital health solutions, and strategic collaborations with health systems. 

Learnings from global best practices: By incorporating some global best practices and adapting them to India’s unique needs, the country can build a future-ready, accessible, and patient-centric healthcare system by 2030.

ZS 2025 Future of Health Report surveyed more than 12000 consumers and 1500 healthcare professionals across India, US, UK, China, Brazil, and Japan to reveal critical insights into the current market challenges and future opportunities shaping global healthcare landscape.

Turkish Airlines To Launch Flights To Phnom Penh, The Capital Of Cambodia

Turkish Airlines will commence flights from Istanbul to Phnom Penh, the capital of Cambodia, on December 10, 2025. With this new destination, Cambodia will become the 7th country served by flag carrier in Southeast Asia and Phnom Penh will be the 11th city in the region.

Set to improve trade relations between Türkiye and Cambodia and contribute to the growing economy of the new destination of the flag carrier, the Phnom Penh flights will expand global airline’s Far East network to 20 cities and 21 airports. This new route will offer Turkish Airlines’ guests easier access to one of the key destinations in the region and showcase once more the unparalleled connectivity flag carrier offers as the only European carrier flying to this destination.

The flag carrier will operate flights to Phnom Penh via Bangkok. Scheduled three times a week, flights will depart from Istanbul to Phnom Penh on Wednesdays, Fridays, and Sundays, while flights from Phnom Penh to Istanbul will be operated on Mondays, Thursdays, and Saturdays.

Commenting on the new route, Turkish Airlines Chairman of the Board and Executive Committee, Prof. Ahmet Bolat, said: “As Turkish Airlines, we continuously expand our network in Asia and strengthen our connections with strategic destinations in the region. The launch of Phnom Penh flights marks a significant step forward in this goal. Our flights to Cambodia will create new opportunities for both tourism and business. Additionally, as the only European carrier flying to this destination, we will further solidify our leadership in the region.”

Guests can book tickets until July 31, 2025, for travel until June 30, 2026, with fares starting from 659 USD for flights from Istanbul to Phnom Penh and 649 USD for flights from Phnom Penh to Istanbul. These prices are available on Turkish Airlines’ official website and may vary at ticket sales offices and travel agencies.

About Turkish Airlines:

Established in 1933 with a fleet of five aircraft, Star Alliance member Turkish Airlines has a fleet of 477 (passenger and cargo) aircraft flying to 352 worldwide destinations as 299 international and 53 domestics in 131 countries. More information about Turkish Airlines can be found on its official website www.turkishairlines.com or its social media accounts on Facebook, X, YouTube, LinkedIn and Instagram.

About Star Alliance:

Established in 1997 as the first truly global airline alliance, the Star Alliance network was founded on a customer value proposition of global reach, worldwide recognition, and seamless service. Since its inception, it has offered the largest and most comprehensive airline network, with a strong emphasis on enhancing the customer experience throughout the entire Alliance journey.

The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United.

Overall, the Star Alliance network currently offers 17,500 daily flights to over 1,150 airports in 189 countries. Further connecting flights are offered by Star Alliance Connecting Partner Juneyao Airlines.

Ducati Brings The New 2025 Panigale V4 To India, Raising The Bar For The Superbike Segment

·         Technologies derived from MotoGP at the service of every enthusiast to experience the riding sensations of professional riders

·         Ducati Panigale V4 and V4 S are now available at all Ducati dealerships across India in Red colour, with ex-showroom prices starting at ? 29,99,000 and ? 36,50,000 respectively

Luxury Motorcycle Brand Ducati India has introduced the all-new 2025 Panigale V4, the pinnacle of superbike technology, in the Indian market. Born by profoundly evolving the bike that won the Superbike World Championship for two consecutive years, the new Panigale V4 has undergone a complete rethink in terms of design, technical base, ergonomics and electronics, thanks to the experience of Ducati’s racing department Ducati Corse, which has dominated MotoGP, the topmost form of two-wheeled racing since 2022.

Commenting on the launch of the new Panigale V4 in India, Mr. Bipul Chandra, Managing Director, Ducati India, said, "I am very proud to have launched the 2025 Panigale V4 in India. The Panigale name is legendary after having ruled the racetracks around the world and we are thrilled to introduce this all-new iteration in India. The demand for high-performance motorcycles is stronger than ever and we see a passionate & evolving community of riders eager to experience the best in superbike segment at the racetrack. With the new Panigale V4, we continue to raise the bar, offering Indian riders a machine that embodies Ducati’s DNA of performance, style and innovation.”

The new Panigale V4 is a motorcycle that allows its riders to experience the sensations of a professional rider thanks to unprecedented electronic solutions and technologies, largely derived from MotoGP. Solutions such as its V4 engine with desmodromic distribution and counter-rotating shaft, or chassis and electronics that are now even closer to those of the official Desmosedici GPs. A motorbike capable of amplifying the riding skills of its rider, whether professional or amateur, offering him the confidence that allows him to push his limits forward in circuit riding.

Ducati's seventh-generation superbike, the Panigale V4, represents a significant shift in design philosophy, integrating aerodynamics seamlessly into the motorcycle's overall form. Unlike previous models, the V4 prioritizes a holistic approach, where aerodynamic profiles are intrinsic to the bike's lines. The new fairing reduces drag and enhances rider protection, while high-efficiency wings maintain downforce. A repositioned fairing improves agility, and optimized cooling systems boost performance. Inspired by the iconic Ducati 916, the Centro Stile Ducati balanced classic aesthetics with MotoGP-derived ergonomics and aerodynamics. The V4 features a horizontal layout reminiscent of MotoGP bikes, a distinctive V-shaped DRL inspired by the 916, a central air intake, and a wider tail for increased rider comfort.

The 2025 Panigale V4 boasts several key improvements:

Integrated Aerodynamic Design: A redesigned fairing reduces aerodynamic resistance by 4% and provides better rider protection. The design takes inspiration from the iconic Ducati 916, blending classic aesthetics with modern MotoGP technology.

Enhanced Ergonomics: The riding position has been optimized for better rider integration and control, with a redesigned seat-tank assembly and repositioned footrests.

Racing-Derived Engine: The Desmosedici Stradale engine, derived from Ducati's MotoGP bike, delivers 216 hp at 13,500 rpm and 12.3 Kgm of torque at 11,250 rpm.

MotoGP-Derived Chassis: The Front Frame was modified and a new double-sided swingarm - Ducati Hollow Symmetrical Swingarm - was developed; lightweight and with an innovative design.

Advanced Electronics: The Panigale V4 features a comprehensive suite of electronic controls, including Ducati Traction Control (DTC), Ducati Wheelie Control (DWC), and Engine Brake Control, refined by the new Ducati Vehicle Observer (DVO) system.

MotoGP Dashboard: A new 6.9" TFT dashboard with a Track display provides real-time performance data, including lean angle, g-force, and power/torque output.

Nestlé India Expands Breakfast Cereal Portfolio With The Launch Of Munch Choco Fills

Nestlé India is excited to unveil its latest offering in the breakfast cereals category – Munch Choco Fills, now available across India. This cereal is set to make breakfast exciting with its delightful combination of a crunchy outer shell and a chocolatey filling, perfect for those seeking a feel-good morning breakfast experience.

With a rich milk chocolate filling, Nestlé Munch Choco Fills sure to delight in every bite. These Choco Fills are truly "Crunchy Outside, Melty Inside."

Speaking about the launch, Mr. Varun Sethuraman, Director, Breakfast Cereals, Nestlé India, said, "At Nestlé, we strive to bring excitement and innovation to breakfast tables across India. Munch Choco Fills is for those consumers who want a fun & tasty breakfast to start their day smiling. We are thrilled to add MUNCH CHOCO FILLS to our existing MUNCH cereal portfolio for added joy and variety to consumers’ mornings."

Nestlé Munch Choco Fills is available at leading retail stores and online platforms. This new addition continues Nestlé’s journey of offering diverse breakfast solutions tailored to Indian preferences.

Women Powering India’s E-Commerce Surge: Home Credit India Study Reveals Key Trends

Women are at the forefront of India's online shopping evolution, with 60% actively making purchases online, outpacing their male counterparts and accelerating the adoption of digital commerce. According to How India Borrows 2024 – A Study by Home Credit India, women, alongside Millennials and Gen Z, are shaping the future of e-commerce, supported by the increasing prevalence of embedded finance solutions that make borrowing faster and simplify the shopping experience.

The study highlights evolving consumer trends, revealing that online shopping surged to 69% in 2021, dropped to 48% in 2023, and rebounded to 53% in 2024. Despite the revival of in-store shopping, digital commerce remains a dominant force, largely driven by women and younger consumers.

Commenting on the findings, Ashish Tiwari, Chief Marketing Officer, Home Credit India, said: "The digital shopping landscape in India is being redefined by women, who are not only leading online shopping adoption but also influencing the transformation of embedded finance. Our “How India Borrows 2024” study reveals that women are confidently leveraging digital tools, trusting AI-driven assistance, and embracing smarter borrowing solutions to enhance their shopping experience. At Home Credit India, we recognise this as a pivotal shift, one that highlights the growing financial independence of women and the need for seamless, accessible credit solutions aligned with their evolving aspirations."

Key Demographics Driving Online Shopping

Women are at the helm of online shopping adoption, with 60% actively making purchases online compared to 52% of men. Younger generations are also spearheading this trend, with 58% of Gen Z and 59% of Millennials shopping online, while only 39% of Gen X engaging in digital commerce. Geographically, Tier-2 cities have matched metro areas, both recording a 56% online shopping adoption rate, demonstrating an expanding digital presence across regions.

This surge is particularly evident among lower-middle-class consumers in Eastern and Southern cities, with Kolkata (71%), Kochi (66%), Hyderabad (64%) and Chennai (60%) leading the charge, reflecting the growing reach of e-commerce.

Embedded Finance Simplifies E-commerce for Women Shoppers

The study also highlights how embedded finance is reshaping online shopping experiences, particularly for women, by making borrowing more seamless and accelerating purchasing decisions. Half of all borrowers who prefer embedded finance solutions believe they simplify e-commerce transactions. Additionally, EMI cards, preferred by 38% of lower-middle-class women borrowers, offer reliability and faster disbursals, further fuelling the digital shopping boom.

Along with this, trust in technology-driven financial solutions is growing. Approximately 30% of respondents, especially women and metro-based borrowers, consider chatbot responses reliable, while 26% trust loan offerings delivered via WhatsApp. This increasing confidence in AI-driven financial tools reflects a broader shift toward digital financial assistance.

Bridging the Digital Financial Literacy Gap

As online shopping, embedded finance, and digital lending continue to grow, financial awareness becomes essential in promoting responsible borrowing and preventing debt traps.  Notably, one out of every five women have demonstrated increased willingness to learn about finances, internet banking, loan applications, and digital payments.

Empowering women with knowledge of financial planning, budgeting, and credit management enhances their financial security and continues to broader economic progress. Addressing this literacy gap is key to enabling women to take control of their finances and confidently navigate the digital economy.

Louis Philippe Presents “Moods Of Summer” Collection Across India

* A sartorial journey through sun-soaked escapes, breezy evenings, and the refined ease of summer dressing

Louis Philippe, the premium menswear brand from Aditya Birla Fashion and Retail Limited, presents the “Moods of Summer” collection—an ode to effortless elegance and refined summer dressing. Inspired by sun-soaked escapes, breezy evenings, and the art of sophisticated leisure, this collection redefines seasonal style with a seamless blend of comfort and class.

Designed for the modern man who moves with effortless sophistication, this collection is an invitation to embrace the lighter, livelier side of life. Airy linens, breezy cotton, and impeccably tailored silhouettes define a lineup that transitions seamlessly from poolside afternoons to starlit soirées. Whether it’s the laid-back elegance of linen shirts and relaxed chinos, the playful charm of pastel polos and tailored shorts, or the sleek refinement of lightweight blazers and satin evening wear, ‘Moods of Summer’ is a masterclass in refined summer dressing.

Speaking on the launch, Ms. Farida Kaliyadan, Chief Operating Officer, Louis Philippe, said, “This collection is all about capturing the essence of summer—whether it’s the tranquility of a beachside retreat or the energy of a bustling European city. ‘Moods of Summer’ is designed for men who seek a seamless blend of comfort and class, no matter where the season takes them. With premium fabrics, nuanced craftsmanship, and a colour palette inspired by the world’s most beautiful destinations, this collection is a love letter to summer itself.”

A wardrobe for every summer escape

Each collection is a journey through style, capturing the essence of diverse destinations and cultural inspirations to create a wardrobe that embodies both elegance and adventure.

Linen by Nature – The ultimate summer essential, reimagined in sophisticated pastels, crisp whites, and sun-kissed neutrals. Designed for the man who values effortless style and breathable comfort.

Tales of Masai – Inspired by the rich art and craft traditions of Africa, this collection features bold prints, earth-toned palettes, and intricate embroidered details that evoke a spirit of adventure in every look.

Land of Sakura – A business traveller’s delight, this collection blends Japan’s understated beauty with modern business silhouettes, creating the ideal summer formal for those who value both style and stillness.

Carnival Linens – A vibrant celebration of colour and whimsy, featuring playful prints and breezy hues, reminiscent of long summer afternoons and balmy evenings.

Casino Couture – For nights that call for statement dressing, this capsule blends high-gloss satin, baroque-inspired motifs, and striking details for a touch of old-world glamour.

Korean Konnect – Where tradition meets modernity. Inspired by the elegance of East Asian craftsmanship, this collection blends structured silhouettes, soft florals, and understated sophistication, redefining young formal athwork with a contemporary edge.

Curated from inspirations across the world, ‘Moods of Summer’ embodies an aesthetic that is both polished and effortless—balancing sharp tailoring with a sense of ease. The silhouettes are relaxed yet structured, offering movement and breathability without compromising on form. Soft-washed linens meet clean cuts, and prints are layered with depth, creating a wardrobe that is versatile yet distinct. Whether styled for a summer business meeting or a seaside escapade, the pieces exude a refined nonchalance, proving that sophistication can be as light as the season itself.

More than just clothing, ‘Moods of Summer’ is a travelogue of style—an exploration of elegance that transcends borders. From sun-drenched linen suits perfect for an Amalfi sundowner to effortless resort wear ideal for a barefoot weekend in the Maldives, each piece tells a story of indulgence and escape. Created with inspirations drawn from different parts of the world, the collection reflects a global perspective, where diverse influences come together to shape a seamless expression of style.

Louis Philippe’s ‘Moods of Summer’ collection is available in Louis Philippe stores across India, authorized retailers nationwide, online at www.louisphilippe.abfrl.in and through the brand’s mobile app.

Study Reveals Delays In SaaS Implementations Are Costing Indian Enterprises In Crores

* 75% of Organisations Face Implementation Delays, Hindering Digital Transformation and Competitive Edge

As businesses continue investing in SaaS solutions to drive digital transformation, modernise operations, and enhance agility, the speed of implementation has become critical. Implementation delays remain a significant barrier, preventing businesses from realising the full value of their digital investments. A new IDC study titled 'IDC State of SaaS Adoption in India Survey 2024', commissioned by Zoho, a global technology company headquartered in Chennai, reveals that 75% of Indian enterprises that have adopted SaaS solutions since 2020 have encountered implementation delays, resulting in an average timeline overrun of 57% and cost overrun of 43%. These setbacks have led to an average loss of ?5.6 crore in missed business opportunities, in addition to impacting employee productivity, customer experience, and competitive positioning.

“The ability to deploy SaaS solutions efficiently is no longer just an IT priority—it is a business necessity,” said Sharath Srinivasamurthy, Associate Vice President, IDC India. “Long deployment cycles escalate costs, slow down innovation, and reduce market responsiveness. Enterprises need a strategic approach—one that integrates automation, contextual intelligence, and development tools—to accelerate implementation and unlock SaaS value faster.”

“At Zoho, we recognise that enterprises need technology that delivers immediate impact without prolonged deployment cycles,” said Mani Vembu, CEO, Zoho. “Our platform-first approach eliminates common implementation bottlenecks by offering deeply integrated applications, low-code extensibility, and AI-powered automation. This enables businesses to deploy solutions and go live faster, reduce implementation risks, and accelerate their digital transformation efforts.”

The Business Impact of SaaS Implementation Delays

Delayed SaaS implementations create cascading effects, affecting both ongoing and future digital transformation initiatives. As per the study, 92.5% of Indian enterprises recognise that timely implementation is critical, while the remaining consider it somewhat important. The study found that 67% of enterprises reported increased costs due to extended deployment timelines, making implementation overruns a direct financial burden. 53% of the respondents indicated that delays hindered digital transformation progress, slowing down innovation and business growth. Additionally, 48% of enterprises experienced customer dissatisfaction, while 46% faced missed business revenue and opportunities, impacting overall business performance.

The cost overrun was highest for financial and accounting (F&A) solutions (60%), as per the study. F&A solutions were adopted by 66% of the respondents. Overruns in F&A can cause delays in key processes like invoicing and payment processing and can result in significant penalties and non-compliance risks, driving up costs, as per the study.

Reasons for Delays and Industry-Specific Challenges

Across industries, customer experience solutions were the most implemented post-pandemic (87%), with an average 51% timeline overrun. However, email and collaboration solutions saw the highest time overrun at 68%, followed by legal solutions at 61%. These delays were primarily due to a lack of dedicated resources, as enterprises assumed these solutions required minimal customisation, leading to misallocated implementation efforts.

The primary causes for implementation delays include project management inefficiencies (47%), followed by unexpected integration or security challenges (38%), talent shortage (38%), and technical complexities in the new solution (38%). These obstacles slow down digital transformation efforts, escalate costs, and disrupt business processes, ultimately delaying the expected return on SaaS investments, as per the study.

Industry-Specific Impact

Healthcare saw 90% of enterprises implementing CRM, 83% adopting BI and analytics, and 70% deploying F&A solutions. 63% of healthcare enterprises reported increased costs, while 58% faced reduced productivity and 58% reported customer dissatisfaction, often requiring manual interventions to maintain critical services.

Financial Services invested heavily in CRM (85%), F&A (83%), and email and collaboration (63%). 75% of enterprises reported increased costs, 60% faced disruptions in digital transformation initiatives, and 55% experienced customer dissatisfaction due to prolonged implementation timelines.

Manufacturing, driven by Make in India and Production Linked Incentive (PLI) schemes, saw CRM (92%), BI and analytics (79%), and HRMS (62%) as top implementations. 72% of enterprises reported increased costs, 60% saw delays impacting digital transformation progress, and 41% experienced revenue losses.

Retail, accelerated by ONDC (Open Network for Digital Commerce), saw CRM (80%), F&A (67%), and email and collaboration (63%) as the most implemented solutions. 61% of enterprises faced revenue losses, 58% reported higher costs, and 51% suffered productivity declines, directly impacting profitability.

A Platform-First Approach to Accelerating SaaS Deployments

To mitigate these challenges, enterprises are shifting toward a platform-driven approach to SaaS implementation. This model enables faster deployments by leveraging automation, reducing customisation efforts, and ensuring seamless interoperability. The IDC study highlights that 59% of enterprises recognise automation and DevOps practices as key factors in shortening deployment timelines. By leveraging advanced automation, organisations can minimise manual dependencies, reduce errors, and improve implementation speed.

Additionally, 53% of enterprises consider integrated developer platforms—including low-code, no-code, and pro-code capabilities—essential for overcoming customisation bottlenecks. By enabling business users and IT teams to build and modify applications quickly, these platforms eliminate delays caused by excessive coding and complex configurations. Furthermore, 48% of enterprises emphasise the importance of plug-and-play solutions, which simplify integrations and reduce the complexity of connecting multiple systems.

"Businesses cannot afford to be slowed down by complex and fragmented implementations. Zoho’s platform architecture ensures enterprises have the flexibility to implement solutions at scale with speed and minimal disruption," said Mani Vembu, CEO, Zoho. "By offering pre-configured industry workflows, AI-driven analytics, and seamless interoperability, we enable organisations to accelerate their SaaS deployments—whether launching, extending, or scaling—while minimising costs and maximising business impact."

Zoho's Platform Approach

Zoho’s platform approach enables enterprises to implement SaaS solutions faster without compromising flexibility, security, or scalability. Depending on the complexity of their needs, enterprises can choose to use and integrate point products, customise and extend domain-specific app platforms, or build hyper-customised vertical solutions using an array of no-code, low-code, and pro-code tools from Zoho’s developer platform.

With pre-configured workflows, built-in AI, business intelligence (BI), and automation, Zoho’s platform enhances operational efficiency, delivering predictive insights and streamlined workflows. Its composable architecture with plug-and-play integrations simplifies implementation, reducing complexity and ensuring agility. By offering no-code and low-code capabilities even within point products and domain-specific app platforms, Zoho lowers the maintenance cost of its solutions. Additionally, its marketplace ecosystem enables businesses to adopt validated, industry-specific solutions seamlessly, accelerating digital transformation while optimising performance.

Study Methodology

The IDC State of SaaS Adoption in India Survey 2024 surveyed 240 enterprises in India (with over 1,000 employees) from across healthcare, retail, manufacturing and financial services industries that had implemented SaaS solutions after 2020. Key results of the study are highlighted in the IDC Spotlight, commissioned by Zoho, A Platform-Driven Approach for Faster and More Efficient SaaS Implementation, Doc #AP7877X, February 2025. Click here to know more.

About Zoho

With over 55 apps across nearly every major business category, Zoho Corporation is one of the world’s most prolific technology companies. Headquartered in Chennai, India, Zoho is privately held and profitable, employing more than 18,000 people worldwide. Zoho is committed to user privacy and does not rely on an ad-revenue business model. The company owns and operates its data centres, providing full oversight of customer data privacy and security. Over 100 million users globally—across hundreds of thousands of companies—trust Zoho to run their businesses, including Zoho itself. For more information, visit www.zoho.com.