80,000 engineers to be absorbed in IT sector by 2010

Software industry body, Nasscom expects at least 70,000-80,000 engineering graduates who passed out in June 2009 and were offered jobs in their 5th and 6th semesters by TCS, Infosys and Accenture, among others, to get absorbed by March 2010. Not too long ago, there were apprehensions that the appointments of these tech grads could get deferred till 2011 in the aftermath of the global slowdown. However, the perception appears to have changed.

Speaking to the media, Nasscom Vice-President Sangeeta Gupta said, "There's some amount of pick-up in IT spending and clients have become active in the decision-making process. This augurs well for the IT industry and is likely to result in hiring by IT companies. Companies like TCS, Infosys and Accenture, among others, are expected to start honouring the offers they made. As a result, at least 70k-80k engineering graduates, who were issued offer letters, are expected to get absorbed by March 2010."

For instance, the country's biggest software firm Tata Consultancy Services (TCS) had made some 24,000 offers in 2008-09, according to its Q2 analyst call. The company had indicated that it would honour these offers this fiscal. In Q3, TCS is expected to absorb about 8,000-odd, and the balance, in the following quarter. Till Q2, the company had absorbed some 1,800 people.

Similarly, Infosys, in its Q2 earnings call, indicated that it would add 20,000 people instead of 18,000 indicated earlier. The additional 2,000 would be partly in BPO while the rest would make up laterals at Infosys Technologies.

Incidentally, Nasscom has urged member companies to recruit those who've completed their eighth semester to ensure that hiring is closer to the need of companies. For this fiscal, Nasscom has projected a mere 4-7 percent export growth. It is likely, that with IT sector showing signs of recovery, Nasscom will review the export target. "We can review the export target by end- December," she added.

McKinsey in its report titled 'Perspectives in the IT industry by 2020', has noted that with the current pace of reforms and expected constraints in talent and infrastructure supply, the exports component of the Indian IT industry is slated to reach $175 billion in revenues by 2020. The domestic component will contribute $50 billion in revenues by 2020, which is larger than the total export revenues for India now.

Agencies

Nasscom sees great opportunity for SaaS in product cos

Nasscom believes that cloud computing and software-as-a-service (SaaS) provide excellent paradigms for software product companies to reach out to the mass of small businesses that require IT solutions.

SaaS allows small businesses to pay for what they need at the time they need it, instead of spending large sums upfront on IT solutions that are implemented onsite. This could substantially reduce the costs of IT, as also increase the ability of small businesses to access IT solutions.

Som Mittal, president of Nasscom, urged software product companies to rework their business models to provide their solutions as services.

Sharad Sharma, chairperson of the product forum of Nasscom and part of VC fund Canaan Partners, said the small business segment was opening up “really well”. “There’s a lot of opportunity for Indian software product companies in this because many of these companies have solutions that are world class,” he said.

He also noted the growing eagerness of large system integrators to work with software product companies to add value to their offerings. Product companies, he felt, could use such partnerships to reach global customers.

Agencies

Rs 700 crore govt business is Wipro's target

Wipro is eyeing about Rs.700 crore from government projects in the current fiscal. It intends to nearly triple this in three years. The move comes at a time when the Centre is clearing the decks for a slew of projects under the National e-Governance Plan (NeGP), reports a media.

"The targets for this year represent a 100-per cent growth over the previous fiscal," said Ranbir Singh, Head, Government, Wipro. The export-oriented Indian IT industry has been facing headwinds in its traditional strongholds such as the US and Europe, and though things seem to be looking up, Nasscom's annual projections have pegged software exports growth at 4-7 percent for FY10.

In contrast, the domestic market is expected to grow at 15-18 percent during the year. Projects such as MCA-21, e-passport and eBiz - which were handed out in the past, have whet the appetite of IT firms that are now looking to leverage opportunities closer home. The Unique Identification (UID) project has created quite a stir among vendors and every IT player; Indian and MNC are hoping to participate in the ambitious effort; the other large projects waiting to take off include eDistrict, eCourt, eOffice, Income-Tax and Central Excise.

"While the opportunity is large, it is also important to remember that the lead and the closing timelines tend to be longer for Government contracts. But, clearly, this is a space that every company wants to play in," an industry observer pointed out. Naturally, no one wants to be left behind in the race. Wipro's Joint CEO, Suresh Vaswani, told Business Line recently that the company was 'revisiting' its strategy and game-plan on government business. The company has already clinched a Rs.1,200 crore multiple-year contract floated by the Employees' State Insurance Corporation (ESIC).

The project relates to computerisation of the ESIC and to provide smart cards to around 1.5 crore industrial workers across the country. The contract brought its own share of controversies when rival firm TCS wrote to the Labour Ministry against the procedures adopted in awarding the contract.

Agencies

Indian IT firms see return of hiring, salary hikes

Many were predicting six months back that the Indian IT industry would be entering its twilight zone, but now there are indications that these predictions may go wrong. Several IT companies have restarted hiring and are giving salary hikes to their employees.

"That phase of drastic downturn is behind us," says S Ramadorai, CEO of Tata Consultancy Services (TCS). "There's stability now. The deal pipeline is encouraging, but the time it takes to close a deal remains long. And many customers are yet to fully open up their IT budgets," Ramadorai added.

While IT majors like TCS, Wipro and Cognizant have started promotions and salary hikes, Kris Gopalakrishnan, CEO and Managing Director of Infosys feels that things are looking better now, however the company prefers to wait and watch before giving any promotions or hikes, reports The Economic Times.

The recovery of the defamed Satyam Computer Services under the new owner Mahindra Satyam has also proved to be a boon for nearly 28,000 employees across all levels, with the restoration of the variable pay. The variable component is 10 percent at the entry level, 20 percent at the middle level and 30 percent at the senior management level. IT bellwether Wipro has lifted its freeze on hikes and promotions, at least for some employees.

Manpower supply company TeamLease, which saw its open positions drop significantly from 10,000 a month to 800 post-recession, has in the past couple of months seen those numbers rise to 3,500.

With the current trend companies have also started showing more confidence in the Indian market. Information infrastructure company, EMC has announced that it will invest $1.5 billion in India over the next five years, a level of investment from a single company that the sector has not seen in close to two years. Partha Iyengar, Regional Research Director in Gartner India, says the number of calls the company gets from customers for directions and consulting has gone up sharply in the last 3-4 months.

The Indian IT industry was one of the worst hit by the recession on account of its dependence on international markets - especially the U.S. and European markets. The freeze on IT budgets by companies around the world meant that new orders dried up. Industry association Nasscom initially forecast that IT exports would grow by 22-24 percent in 2008-09, but as the recession deepened, this was revised down to 16 percent. For this fiscal, the association has projected a 4-7 percent growth to $48-50 billion.

Agencies

Have IT cos skipped campus recruitment for 2009-10?

With Nasscom, the software industry's apex body advising its members not to go to campuses for recruitment, the placements at engineering colleges has dried up. However, although 2008-09 was a difficult year for training and placement officers (TPO) at engineering colleges, 2009-10 could be the most critical year for campus placements, reports Economic Times.

JN Pitambare, Dean of Sinhagad Institute says, "Normally, 75-80 percent of the placements used to take place by mid-August. However, this year I will be happy if I am able to place even 10-15 percent of our students by December."

SV Dravid, TPO, DY Patil College of Engineering at Akurdi, near Pune said, "Last year, we had placed 150 students by this time. This year, not a single student has been placed. I hope the situation improves by December." Normally the big software companies finish recruitment by mid-August, placing around 75 percent of the college students.The core sector companies used to come from August, but this year they are non-committal.

Companies have been telling TPOs that their placement requirements are yet to be firmed up since things are not planned yet or they do not know how many projects they will get. "Most of the core companies are in a dilemma. They have promised to come for placements by December," said TPO Federation President Professor Shital Rawandale. Not only are there fewer jobs on offer for 2009-10 but the companies are adopting various techniques to defer the joining dates of candidates recruited last year or even to reject them.

Top colleges like the College of Engineering Pune (COEP) are also facing problems. "Of the 576 students placed last year, only 150 have joined till now. For the rest of them, joining has been deferred from July to December," said Assistant TPO, COEP, SA Meshram.

Some of the selected candidates are being asked to take more tests. With the recession, singing of bonds has also returned. "Some small and medium-sized software companies now want the candidates whom they had already selected to enter into two-year bonds," said a TPO.

Economic Times

$17 bn software exports for India's IT state

Defying the global meltdown, Karnataka earned $17 billion (Rs.74,929 crore) from software exports last fiscal (2008-09) as against Rs.60,800 crore the previous year, registering a 23 per cent growth in rupee terms and 21.5 per cent in dollar terms.

"The export performance of the IT industry in the state, especially Bangalore, demonstrates the knowledge sector remains unaffected by the global meltdown and decline in IT spending overseas," state Information Minister Katta Subbramanya Naidu told reporters here.

As India's tech hub, Bangalore accounted for Rs.72,506 crore or 97 per cent of the state's total exports, while the remaining Rs.2,423 crore are from tier-two cities such as Mysore, Mangalore and Hubli-Dharwad, registering 45 percent year-on-year (YoY) growth.

India's combined software exports -- spanning services, products and business process outsourcing (BPO) -- grew 21 per cent to $50 billion (Rs.2.22 trillion) as against $41 billion (Rs.1.84 trillion) in 2007-08.

Karnataka accounted for 34 per cent of the country's total software exports last fiscal.

"The growth is substantial especially in the current economic scenario. The state retains its top position in the sector, including exports," Naidu said.

Naidu said the state had set a target of $20 billion (Rs.1,000 billion) this fiscal.

Incidentally, the industry's representative body, National Association of Software Services and Companies (Nasscom), has forecast India's software exports this fiscal to be around $48-50 billion.

According to R. Rajalakshmi, director of the Bangalore chapter of the Software Technology Parks of India (STPI), Karnataka's software export revenues are from the 1,200 firms registered with the STPI and software-related special economic zones.

Eighty-four software units will be set up in the state this fiscal, including 35 with foreign equity, two Indian majors and 47 small and medium enterprises, with a combined investment of Rs.465 crore.

In spite of voluntary attrition and lay-offs in the BPO sector, employment in the software industry in the state increased by 34,000 to 554,000 in 2008-09.

Agencies

Forecast of animation and gaming lowered by NASSCOM

Nasscom, the apex body of IT software and services has lowered its 2012 forecast for the animation industry by 27.7 percent and gaming industry by 16.3 percent. It now expects revenues from the animation industry to touch $830 million against the earlier estimate of $1060 million and revenues from the gaming industry to touch $830 million against $1163 million.

In its press statement, Nasscom stated that this downward revision is largely on account of slackened demand due to the global economic downturn and the domestic box office for animation movies has not picked up as estimated, end-to-end skill sets not being developed in the animation services industry and proof of concept or IP creation not up to the expectations.

Som Mittal, President of Nasscom said, "NASSCOM recognizes this industry as a significant user of technology and can further showcase India's well established credentials in the IT Industry space. However, being in a nascent stage of development, it is critical for all stakeholders to come together and create an environment that nurtures this industry for it to be able to compete at a global scale."

The economic crisis has hurt the earnings of Indian IT companies with NASSCOM forecasting four to seven percent rise in India's software services and exports for the year to March 2010, sharply slower than the past years' robust growth.

Agencies

Will India IT sector miss export target of $60 bn by FY10?

India's software sector is likely to miss the much-touted target of touching 60 billion dollar exports by FY10, due to
unprecedented slowdown in key markets like the US and Europe, IT industry body Nasscom said.

"... the aspiration of $60 billion by December 2010 is likely to be delayed by at least three to four quarters due to unprecedented slowdown in 2009 in key markets, particularly the US and Europe," a Nasscom-McKinsey report said.

The technology and business services industry grew substantially to $52 billion in 2008 including $12 billion in the domestic segment.

Now with the financial meltdown taking its toll, the software and services revenue outlook has been revised downwards.

Nasscom had earlier scaled down the growth rate for software exports to 16-17 per cent in FY09 as against 21-24 per cent announced earlier.

However, the report -- Perspective 2020 -- said the future of the IT industry remains secure in the medium to long term, even in the face of current macro-economic trends.

Agencies

Do Indian IT firms vie for $11.4-billion domestic market?

With the IT clients in the U.S., Europe and Japan tightening their purse strings, Indian IT companies are scrambling to raise their share of the Indian software and IT services market, which industry body Nasscom values at around Rs 57,200 crore ($11.4 billion), reported Mint.

Mumbai-based TCS and Bangalore-based Infosys, India's largest and second largest IT service exporters, respectively, have set themselves the target of earning $1 billion, or around Rs.5,000 crore, in revenue from the domestic market in the next three to four years. Wipro wants to raise its India focus, as does mid-sized firm MindTree. In March, Employees' State Insurance Corporation, a government of India agency that provides health insurance to 10 million workers, had awarded a Rs.1,182 crore information-technology (IT) project to Wipro, which outbid other biggies like Infosys and Wipro to clinch this deal.

Adding allure to the domestic market is the plans by the sectors like government, energy and utilities, telecom, banking and finance to step up their IT spending. Customers in the US and Europe have traditionally made up as much as 80% of revenue earned by Indian exporters of software and related services.

A late 2008 report by research firm Gartner says that the Indian IT software and services segment, excluding business process outsourcing, is expected to grow at an annual pace of almost 20 percent to touch $13.2 billion by 2012.

TCS earns around $500 million (Rs2,500 crore), or nearly 8 percent of its total revenue, from Indian clients. "We have a base of key clients and solutions portfolio. We have made investments and have people, business and clients. We will accelerate all of this," a TCS spokesperson said.

However, the worry at TCS is that "India, like other emerging markets, is volatile and most business is project-based and not annuity based and hence there is a certain element of uncertainty," the spokesperson added.

Meanwhile, Infosys earns less than 2 percent of its revenue (or less than Rs400 crore) from the domestic market. "The market is very large, and has matured over a period of time," said Binod HR, head of the India business unit of Infosys. He said a "big challenge" is that Indian customers are very price-sensitive.

Wipro is one of the largest system integrators in India and, according to Springboard Research, has the second largest share of the domestic market after IBM.

P.K. Gopalkrishnan, Senior Vice-President and India business head IT services of Bangalore-based MindTree said the company earns up to 5 percent of its revenue from India and aims to double it by 2014.

Increasing the domestic market share would, however, not be easy. It entails competing with global technology firms such as IBM which, according to a late 2008 report by research firm IDC, commands a 10 percent share of the Indian market. IBM is the market leader and earns revenue of around Rs 5,700 crore from the Indian market.

Agencies

Obama remark on Bangalore misinterpreted, says Nasscom chief

US President Barack Obama's remark that American firms were shipping more jobs to Bangalore than creating them in Buffalo (in New York state) had been "misinterpreted", an IT industry lobby said here on Wednesday.

"Nothing much should be read about Obama's comment on Bangalore and Buffalo. I think his remark has been misinterpreted. What he said was of the additional revenue he would get from his tax reform proposals, he would invest some of it in research and training so that more jobs get created," Som Mittal, president of the National Association of Software and Services Companies (Nasscom) told reporters.

Contending that the current US tax system gave US-based multinationals shipping jobs to places like India an unfair advantage over domestic rivals, Obama Monday announced plans to reduce tax breaks for them.

"It's a tax code that says you should pay lower taxes if you create a job in Bangalore, India, than if you create one in Buffalo, New York," Obama said, spelling out his proposals to close corporate tax loopholes and crack down on overseas tax havens.

Allaying fears of job losses or decline in outsourcing or off-shoring, Mittal said the Obama proposal was not about India but how American subsidiaries were structured overseas in light of the taxation method followed by US firms over the years.

Admitting that Obama's protectionist measure was a matter of concern for the industry, Mittal asserted that Nasscom would study the proposal to assess what impact it would have on outsourcing or off-shoring and do the needful if the bill got drafted.

"The good part is that we have a voice. If we see that it's impacting us in any way, as the bill gets drafted, we will do the needful," Mittal said.

The US accounts for about 60 per cent ($30 billion) of the $50-billion IT export revenue from India. About 70 per cent of the export revenue is generated by Indian firms and the remaining by multinational captives or third party vendors in the sub-continent.

Endorsing Mittal's views, former Nasscom president and Satyam board chairman Kiran Karnik said he was sceptical about Obama's tax proposal becoming a law.

"It (tax reform bill) is unlikely to become a law as US firms will be the hardest hit. Obama's proposal is of concern because it's a sign of protectionism. In the recent G-20 meeting in London, world leaders said they were against protectionism," Karnik said.

In a lighter vein, a leading IT firm head said Obama seemed to have got his geography wrong as he should have mentioned Beijing instead of Bangalore since more manufacturing jobs were shipped to China than to India over the years.

"Looks like Obama got his geography wrong. Jobs are not going to Bangalore but Beijing, as manufacturing jobs are going to China and not India. Only 1000-2000 back office jobs have come to India," the official said on anonymity.

Agencies

India's IT export target of $50 bn will be delayed, says NASSCOM

IT industry association NASSCOM said the export revenue target of 50 billion dollar by 2010 will be delayed by 3-4 quarters due to the global economic downturn, and warned of uncertainties in the near future.

The NASSCOM-McKinsey, however, presented an ambitious scenario for the Indian IT industry for the next 11 years saying the total revenue from export is expected to expand to 175 billion dollars by 2020 and revenues from the domestic market could achieve the 50 billion dollar mark.

"This, however, needs a concerted effort by both the industry and the government to ensure swift and sustained reforms in critical areas of education and infrastructure," NASSCOM said.

On the economic scenario, the organisation said the "global economic crisis will have far-reaching and as yet uncertain impact on the industry. Near term volumes and pricing is likely to come under pressure."

Commenting on the opportunities for the industry, Som Mittal, President, Nasscom, said, "The Indian IT industry is in the midst of unprecedented times because of the current economic environment. We expect the next few quarters to be extremely challenging with companies doing everything required to effectively overcome the challenges."

NASSCOM is of the view that the 2020 business landscape would be different from the one that was witnessed in the last decade as now it would be driven by global megatrends.

There are likely to be new verticals in the public sector, healthcare, media and utilities (which have adopted global sourcing only to a limited extent) along with new customer segments in the small and medium businesses.

"These new opportunities will result in export revenues of 175 billion dollar by 2020. On the back of these megatrends the Indian domestic industry too will experience significant growth and record a four-fold increase in revenues from 12 billion dollar in 2008 to 50 billion by 2020," it said.

"80 per cent of the incremental revenue growth by 2020 will be driven by opportunities outside of the current core markets, verticals and customer segments and the industry needs to redefine its value proposition to capture these," Mittal said.

The NASSCOM-McKinsey report said that India has been the destination for global sourcing over the last 10 years and has garnered a 51 per cent share of the industry today. India continues to be the most competitive among 25-30 low-cost locations even today.

Agencies

No impact on KPOs due to global downturn

Knowledge Processing Outsourcing (KPO), over which India's holds the sway with a potential $12 billion market by 2010, is expected to grow despite global recession and the country could maintain its leadership in the KPO sector with stable government policies.

"India has competitive people costs which is sustainable at least for the next seven to ten years. There is an established ITeS (Information Technology Enabled Services) sector with good management, plus a reasonable sized talent-pool of human expertise in many areas. All this coupled with fairly stable government policies could help India in its quest to maintain leadership in the KPO sector by a wide margin," Chandu Nair, President and Director of Scope e-Knowledge Center, a leading KPO company, said.

According to an earlier estimate of National Association of Software and Service companies (NASSCOM), the apex business association, the KPO sector is expected to be worth $17 bn by 2010 of which $12 bn would be outsourced to India.

“Despite the recession in the US and UK/Europe, Nasscom still feels that IT/BPO sector would grow in the FY 2008-09. There has been an impact on certain companies, especially those with clients predominantly in certain sectors -- financial services -or high exposure to clients which have gone bankrupt,” he said.

Seeking to differentiate KPO and BPO, Nair said BPO is essentially process or rules based while KPO is more expertise or judgment based. Asked about the competition, he said India's key competitors in the KPO domain are Russia, China, Ireland, Israel, Philippines among others. The competition for India could vary depending on the nature of work.

"For instance for certain kinds of foreign language oriented services, locations in Eastern Europe or South America are favoured. Russia and Israel have scientific talent pool to provide certain specialist KPO services. The major challenge for them as also for say, the Philippines, Ireland is that the talent pool is much smaller while for China and Russia, non-English speaking population is relatively small."

About the scenario five-ten years hence, he said the KPO sector has the potential to grow faster and bigger and create more jobs.

“There is certainly a challenge in terms of availability of certain skill sets and basic employability of fresh graduates which hits small and medium sized companies,” he said.

Nasscom has embarked on some initiatives with respect to improving the skills and is working closely with the government, he said.

Agencies

As turmoil continues technology exports to miss target

Exports of software and services in the year to March will be sharply below an earlier forecast as the global slowdown dents Nine trends for IT in 2009 outsourcing, expanding 16-17 percent to about $47 billion, an industry body said.

The National Association of Software and Service Companies (Nasscom) said on Wednesday the export-driven sector's growth had been adversely impacted by the global financial crisis, deepening recessions, and currency fluctuations.

It had earlier forecast exports growth would range from 21-24 percent this fiscal year. "It was an exciting first half, 24 percent growth much in line with industry estimates," Nasscom chairman Ganesh Natarajan said. "In the second half, we have seen a rapid decline."

Total revenue of the software and back-office outsourcing sector, including the earnings from the domestic market, is expected to rise to $60 billion this year, down from the association's July forecast of $62-$64 billion.

It expects the sector's export revenues to rise to $60-$62 billion in the fiscal year 2010/11.
India's export-driven outsourcing companies have thrived for years by bagging contracts from overseas clients, helped by a large pool of English-speaking engineering workforce and cheaper wages.

But an economic slowdown in the United States, which accounts for more than half of the sector's export revenue, and turmoil in the global financial sector have halted the sector's scorching pace of growth.

The sector's export earnings posted growth of 29 percent to $40.4 billion in the fiscal year to March 2008.

The revelation of a massive accounting fraud at leading outsourcer Satyam Computer Services has added to the gloomy outlook for the sector, which accounts for more than 5 percent of India's gross domestic product.

Indian software firms such as Tata Consultancy Services, Infosys Technologies and Wipro provide solutions like system integration, application development, supply chain designing and back-office services.

The firms are expanding in Europe, Asia and the Middle East to lower their dependence on the United States.

Agencies

Nasscom no authority to probe Satyam-WB episode, reacts Som Mittal

Reacting to a request by an IT-BPO union UNITES to conduct inquiry into the Satyam-World Bank fiasco, IT industry body Nasscom on Friday said that it has no authority to look into the matter.

"It is a company-level issue and we do not have any authority to conduct an inquiry into the matter," Nasscom President Som Mittal said, adding that he was yet to received a formal request in this regard.

Fearing that the image of the Indian IT firms globally will take a beating following the Satyam fiasco, IT-BPO union UNITES has urged Nasscom to institute an inquiry in association with the World Bank on Satyam,which has been banned from doing business with the bank for eight years.

"We want the inquiry to look into the possibility that some vested interests, who want to tarnish the good name and reputation of the Indian IT companies," Prithviraj Lekkad, President, UNITES Professionals India told PTI.

Nasscom and the government would have to decisively intervene and get to the bottom of the World Bank findings on Satyam and clear the fair name of Indian firms, including Satyam, and the integrity of the staff working for them abroad, he added.

The Bank had said on December 23said, "Satyam was declared ineligible for contracts for providing improper benefits to Bank staff and for failing to maintain documentation to support fees charges for its sub-contractors.

Within two days of the Bank's announcement, Satyam had formally requested the World Bank to immediately withdraw those statements and asked it to "issue a new statement apologising to Satyam for the harm done to the company due to the Bank's actions."

Source: Agencies

Indian IT cos eye Japanese outsourcing biz

After neutralising their mother-tongue accent and mastering the American drawl, Indian geeks are busy learning Japan’s Kanji, Katakana and Hiragana symbols.

Reason: The recession is eating into the volume of outsourced IT work from the US; and after the US, Japan is an important market from the IT perspective, more so during the current period.

Take the case of Suman Reddy Ragidi, a business analyst of Cognizant. Japanese language training has enabled her to converse with clients both in formal as well as informal situations.

“The training has also made it easier for me to understand all project documentation written in Japanese,’’ says Reddy Ragidi. On its part, Cognizant runs foreign language training in its offices and its mandatory for employees to enroll in such language courses.

“Language is an important aspect of culture and such training is helpful in everyday communication. Importantly, employees are able to articulate their viewpoints to clients,’’ says K Venkataraman, director of Cognizant.

The Japanese IT services market is valued at $108 billion, according to a recent survey by Nasscom and Pricewaterhouse-Coopers. India has bagged only 13 per cent of this offshoring pie. Moreover, demand for software is primarily driven by the BFSI (banking, financial, services and insurance) and manufacturing companies which consume 42 per cent of the total IT services.

Another Chennai-based IT player Infoview Technologies, whose business comes fully from Japanese majors, is making sure its employees know Japanese symbols by heart. Around three-fourth of the company’s employees have learnt the language and the top management team which accounts for 10 per cent of the workforce has reached the ‘near native level’ in terms of mastering the language.

The company also recently launched an online Japanese learning software for beginners in India. JWEIC is developed by WEIC Corporation, a Japanese company that is into production and sales of e-learning language and learning management systems. Infoview, which has the rights to sell the software in India and Singapore, is targeting executives and college students alike for the online course. It is targeting 10,000 learners during the first year.

Similarly, Noida-based Nucleus Software which generates half of its revenues from Japan is encouraging its employees to learn the language. “Right now, we are utilising the services of interpreters and translators,’’ says chief executive and managing director, Vishnu Dusad.

For Indian IT entrepreneurs like Chandrasekaran of Infoview Technologies and Dusad of Nucleus the lure for doing business with ‘The Land of the Rising Sun’ is the importance that the Japanese place to long-term relationships. “It’s tough to crack the market initially,” says Cheran Chandrasekaran, CEO, Infoview Technologies.

Source: Times of India

MphasiS asks 1,300-1,500 employees to relocate or quit

IT services firm MphasiS has asked all 1,300-1,500 employees at its Noida office to either move to a low-cost location or quit.

Most of the employees have quit or are in the process of quitting the firm. Only a few have decided to shift to another centre, informed four former employees who quit recently.

MphasiS, majority-owned by EDS that was acquired by HP this year, offers outsourcing services in financial services, healthcare, communications, transportation, consumer & retail industries and has over 28,000 people on its rolls. It set up the Noida centre in 2005 for BPO operations and has over 1,000 BPO employees, besides some IT employees.

The four former MphasiS employees ET spoke to said the company had told the BPO employees about three months ago to decide between quitting or relocating to other MphasiS centres such as Indore and Vadodara. All employees were given time till December-end to decide and were not given any reason behind the move.

A company spokeswoman said that MphasiS continues to work out of the Noida centre. “We continue to shape our operations as per our client needs, and have recently set up a new centre in Vadodara.

MphasiS is known for its sensitive HR policies and the interests of its employees are a priority,” she said. The spokeswoman did not comment on the decision to relocate people.

Besides giving the option to relocate, MphasiS had invited rival firms such as HCL, ExlService Holdings and Tech Mahindra to recruit from among its employees.

One of the four ex-employees, who bagged a job with one of these firms, said most BPO employees at the Noida centre had managed to find another job.

However, those in the IT services business were not so lucky. One former IT employee at Noida said the company informed the team about a month ago that they need to find another job. “They also said that if we quit early, we will get our retention bonus, which was due later, with our November salary,” he said, adding he is yet to find another job.

Earlier this month, MphasiS opened a 400-seat BPO centre in Vadodara. The company had said it plans to increase the number of seats to 800 seats and employ 2,500 people within a year.

Source: Agencies

Despite meltdown: No job loses in BPO sector!

Software and BPO industry body Nasscom on Wednesday said the business process outsourcing sector is not in the danger of losing jobs due to the ongoing economic downturn rather a net hirer in the current fiscal.

In a statement here Nasscom said, "Media reports suggest that the Indian BPO industry will see 2.5 lakh job losses by the first quarter of 2009, in the wake of downturn in the US and other developed economies. Nasscom’s research and interaction with its member companies is not in support of this statement. Our detailed industry performance and forecast for FY09 will be released in the next fortnight. However, on employment the industry will continue to be a net hirer in FY09 as a direct corollary of industry growth and fears of large scale job losses at an industry level are unfounded."

The industry body's comment comes in the wake BPO Industry Association President Samir Chopra stating that "severe job loss is expected because of recession. We are going to request for a fiscal package from the Government but if that doesn't happen, then there be huge amount of losses in terms of manpower. I think a quarter of a million jobs will go."

The $11-billion BPO sector employs about seven lakh people.

Source: Agencies

Will the IT slowdown last 1.5 yrs?

Uncertainty in India's export-focused software sector will continue for the next four to six quarters due to deepening global economic turmoil, the sector's lobby group said.

"At this point in time, we're getting mixed signals," Som Mittal, president of the National Association of Software and Service Companies (Nasscom), told reporters on the sidelines of a technology conference.

"Very clearly, the decision-making is slow at this time."

In September, Nasscom said it would revise its growth projection for the sector, which was forecast to expand 21-24 per cent to about $50 billion in the year to March 2009

Source: Agencies

Concern voiced over employability of tech students!

A Parliamentary Committee has voiced concern over "employability" of students passing out of technical institutions in the country,saying the expected response from the industry is "simply missing".

Despite several initiatives taken for meaningful interaction between industry and academia for mutual benefits specific to technical education system, linkages between industry and technical institutions continue to remain weak, the Committee said.

The anticipated response from the industry is simply missing and the variety of initiatives has failed to evolve the desired level of participation of the industry, the Parliamentary Standing Committee on HRD said in its report on the functioning of All India Council of Technical Education (AICTE).

It was an accepted fact that technical education comprising almost all the disciplines has to have a well- established linkage with the industry both in terms of its proper growth and job opportunities to the students, the report said.

"Over the years, although there has been tremendous expansion in the number of technical institutions, employability of students passing out of such technical institutions remains a matter of serious concern," it pointed out.

Tie-up with industry associations such as CII, FICCI, ASSOCHAM, NASSCOM and with entrepreneurship promoting agencies have failed to take off, the Committee, headed by senior Congress MP Janardan Dwivedi, said.

The report said that AICTE's admission that monitoring was required to ensure good response of all the existing schemes indicated the "dismal state of affairs in this most vital area".

"The need of the hour is to initiate a meaningful dialogue with the representatives of the industry so as to have the real understanding of their requirements and remove the existing bottlenecks," it said.

Not impressed by the AICTE's reported move to set up another committee for reviewing the Industry-Institute Partnership Schemes, the report said, "undoubtedly, the Council will have to play the role of coordinator and facilitator between the industry and institutions."

In view of the need to foster public/private partnership and harness private sector resources, AICTE should holistically examine its existing rules, regulations and procedures to further this objective, it said.

The Committee has also sought a report within three months from AICTE on the action taken by it in this regard.

Source: Agencies

No job losses in BPO sector, says Nasscom

Software and BPO industry body Nasscom on Wednesday said the business process outsourcing sector is not in the danger of losing jobs due to the ongoing economic downturn rather a net hirer in the current fiscal.

In a statement here Nasscom said, "Media reports suggest that the Indian BPO industry will see 2.5 lakh job losses by the first quarter of 2009, in the wake of downturn in the US and other developed economies. NASSCOM's research
and interaction with its member companies is not in support of this statement.

Our detailed industry performance and forecast for FY09 will be released in the next fortnight. However, on employment the industry will continue to be a net hirer in FY09 as a direct corollary of industry growth and fears of large scale job losses at an industry level are unfounded."

The industry body's comment comes in the wake BPO Industry Association President Samir Chopra stating that "severe job loss is expected because of recession.

We are going to request for a fiscal package from the Government but if that doesn't happen, then there be huge amount of losses in terms of manpower. I think a quarter of a million jobs will go."

The $11-billion BPO sector employs about seven lakh people.

Source: Agencies