He said that the passengers were accommodated on alternate airlines to Delhi and onward to other destinations.
We deeply appreciate and value your patience for bearing with us. In line with our philosophy of customer centricity, the airline has decided to offer all affected passengers one free ticket for travel on any domestic sector in the next 12 months.
The airline has initiated an inquiry into the incident and the matter is being investigated.
All concerned staff off the roaster till the inquiry is going on, he concludes.