Emirates To Introduce Premium Economy To Five More Cities With Newly Retrofitted A380s Starting From December

* Deploys newly-enhanced A380s with Premium Economy to New York JFK, Auckland, Melbourne, San Francisco, and Singapore; adds Premium Economy seats onto London and Sydney routes

* Airline will scale up flagship A380 operations to 42 cities with over 400 weekly departures, its biggest schedule yet, with 85 Emirates A380s planned for active service by year end

Emirates today announced plans to debut its newly retrofitted A380s featuring its latest Premium Economy cabins to five new cities from December - New York JFK, San Francisco, Melbourne, Auckland and Singapore. The airline will also add more Premium Economy seats on services to London Heathrow and Sydney, as its newly enhanced aircraft sporting refreshed cabins roll into scheduled service.

The airline aims to offer customers more opportunities to experience its highly acclaimed Premium Economy product, and its latest deployment plans will also see 85 A380s back in the sky by December, well-timed to serve the year-end travel demand.

Emirates’ enhanced A380s with Premium Economy to New York JFK, San Francisco, Melbourne, Auckland and Singapore will operate as follows:

To New York JFK, Emirates will operate with its newly retrofitted A380 on EK203 and EK 204, starting from 1 December.

To Auckland, Emirates will debut its Premium Economy cabin on EK 448 and EK 449, starting 15 January 2023.

From 1 February 2023, Melbourne will become the second Australian destination to be served with the signature Emirates A380 featuring Premium Economy. Services will be deployed on EK 406 and EK 407. 

San Francisco will become the second US destination to be served by the retrofitted A380 with refreshed interiors on EK 225 and EK 226, starting on 15 February 2023.

Emirates’ enhanced A380 with Premium Economy will land in Singapore for the first time on 1 March 2023, operating as EK 354 and EK 355.

Emirates will also update its schedules to London Heathrow, Sydney and New York JFK with its retrofitted A380 aircraft operating on the following services:

From 15 December 2022, Sydney will become the first city in the Emirates network to offer Premium Economy seats on all flights, with the introduction of the airline’s retrofitted aircraft on EK 414 and EK 415.

From 1 January 2023, London Heathrow will receive its third daily service with Premium Economy, with the new product debuting on EK 005 and EK 006.

From 15 March 2023, Emirates will operate its second A380 with Premium Economy to New York JFK on EK 201 and EK 202. 

Emirates will also start A380 services with a Premium Economy debut to Christchurch from 26 March 2023, as an extension of the Dubai to Sydney service, operating with EK 412 and EK 413.

Scaling up A380 operations

With travel demand the strongest it’s been in more than two years, Emirates will provide customers more choice and a better experience as it ramps up A380 services to 42 destinations by the end of March 2023. In tandem, the airline is optimising its network to meet robust demand and enhancing its existing schedules to over 400 A380 departures from Dubai, offering 460,000 weekly A380 seats by March 2023, including 81,000 seats across its premium cabins, offering the very best in customer comfort.

By year end, the airline will be serving close to a third of its network with its flagship on 85 A380s as it unlocks more destinations like Houston, Bengaluru, Perth, Auckland, Hong Kong and Kuala Lumpur, with additional cities to be announced in the coming weeks. With an expanded list of cities, Emirates will have recovered 75% of its pre-pandemic A380 network. The airline is also adding frequencies to popular cities already served by its flagship, bringing greater resiliency and stability to its operation.

Raising the bar for premium air travel

Since Emirates debuted its Premium Economy Class to London, Paris and Sydney, customer response has been overwhelmingly positive with demand exceeding expectations, demonstrating its appeal and willingness of travellers to trade-up and try the quiet luxury and meticulously customised experience it offers.

On a four-class Emirates A380, the Premium Economy cabin is located at the front of the main deck with 56 seats laid out in a 2-4-2 configuration. In the cabin, every inch of space anticipates customer needs with a generous seat pitch and width for working and relaxing, and customised features that offer function and convenience like in-seat charging points and a side cocktail table. The experience is rounded off with expertly curated in-flight amenities, an inventive menu and extensive beverage options.  

The Emirates A380 experience has long been taking passenger comfort to new levels, with an extensive suite of products that turn the journey itself into a destination, including one of the industry’s largest screens for customers to enjoy the airline’s award-winning in-flight entertainment system, ice. Customers travelling in First and Business Class cabins can enjoy the aircraft’s signature features such as the popular Onboard Lounge and fully flat seats in Business Class, as well as private suites and Shower Spas in First Class.

Emirates recently announced plans to kick-off of its fleet retrofit programme, consisting of a multi-billion dollar investment to ensure customers continue to have the best experience in the sky. Starting from November, the airline will begin intensive work to upgrade and retrofit the interior cabins of 67 Airbus A380 and 53 Boeing 777 aircraft, with one aircraft rolling out into service every 16 days. By 2025, nearly 4,000 new Premium Economy seats will be installed, 728 First Class suites refurbished and over 5,000 Business Class seats upgraded to a new style and design.

Emirates is the world’s largest operator of the A380, with 118 double-decker aircraft in its fleet. Since A6-EVF, the first A380 reactivated in 2020 began flying, the operating fleet has clocked in more than 31,000 trips worldwide, carrying over 10 million passengers. 

Tickets can be booked on emirates.com, the Emirates App, or via both online and offline travel agents.

For more information on Emirates Premium Economy, visit:  https://www.emirates.com/english/experience/cabin-features/premium-economy-class/

About Emirates

Emirates’ 36 years in India have been defined by progressive investment, partnership and growth. In October 1985, Emirates launched flights from Dubai to Delhi and Mumbai which formed the base of its initial route network. Since then, Emirates has grown its India operations to serve a total of nine destinations across India – Ahmedabad, Bengaluru, Chennai, Delhi, Hyderabad, Kochi, Kolkata, Mumbai, and Thiruvananthapuram. For more information on Emirates’ current operations, network, travel support, guidance, customer and employee safety, visit www.emirates.com

CAMLA, India’s Leading Fashion Clothing Brand, Launches AW’ 22 Collection

When we think of Autumn and Winter fashion, we think of clothes that can keep us warm on cold days but also help us maintain the style quotient. CAMLA Barcelona’s latest Autumn Winter 2022 Collection offers just that for its customers. The premium fashion brand unveiled its latest collection recently and it has been a rage among the young fashionistas.

In its AW’22 collection, CAMLA Barcelona has experimented with a host of different themes and styles which go with the specific moods of the autumn &winter months. Each theme has been carefully designed by the brand’s design team keeping in mind the taste of Indian customers and the global trends.

Here’s a quick look at some of the themes:

Sports Wear: For men wishing to add some playfulness to their clothing, A Bevy of Bold and Quirky Everyday Essentials is a terrific choice. The sportswear line offers active looks for powerful athletes.

Lounge Wear: A selection of high durability and utility details for all-weather use in any outdoor area has been designed for carefree wearing. Unusual ready-to-wear items eloquently explore the idea of fashion as a vehicle for individual expression.

Jungle Safari:Exclusively for nature lovers, showcasing eccentric attire with natural influences. The beauty of the water and the limitless, multi-panelled landscapes of the mountains are depicted via the use of colour play in combination with themed patterns and designs.

Bond Collection:The men's and women's prefill 2022 collection reasserts the language that defines both gender identities. You'll want to wear the dresses and coats, which are all in black styles and infused with the glitz of CAMLA Barcelona.

Romantic Evening: Romantic lifestyles and settings have an influence on CAMLA Barcelona, from the catwalk to your wardrobe. The designer team combines their passion of colour and linearity in a gothic approach, allowing for combining with edgy glittering coats or adorned hand-embroidered clothing that exudes refinement and glitz.

Corporate Look:Whatever the job entails, these outfits for the office are ideal for getting down to business. Our contemporary work wear surely elevates the traditional way of dressing, which is characterised by plaid and solid patterns, whether it's back to the office, the studio, or even a corner of the café.

“When I look at the themes that we have created for our latest collection, it fills me with pride. Our team has worked extremely hard to bring out this collection and everything has been carefully planned. The collection ranges from casual to sports, and from offbeat theme like jungle safari to corporate look. What we have tried to achieve from this collection is to cater to the needs of a diverse set of people. Our customers come from different walks of life with varied tastes. The AW collection has something for everyone,” said Ashish Jain, Director, CAMLA Barcelona.

Apart from these unique themes, the AW’22 collection also features various other themes. The brand caters to the western fashion needs of both men and women and has been a huge success since its inception.

CAMLA Barcelona’s latest collection is available in its exclusive stores along with popular e-commerce platforms like Amazon, Myntra, etc. Customers can also place their orders through brand’s exclusive website, glamly.com.

About CAMLA Barcelona

CAMLA Barcelona was launched in the year 2015 and its first store opened in Gurgaon’s Ambience Mall to a huge reception by the public. Currently, the brand boasts of an exclusive business outlet in Rohtak, Jodhpur to name a few, while the brand is present via shop-in-shop format at 19 stores of MADAME and via 50+ multi-brand outlets.

Additionally, CAMLA Barcelona’s products are also available on online marketplaces like Amazon, Flipkart, Ajio, Myntra, Tata Cliq, and its own e-commerce platform glamly.com.

Afcom Holdings Takes Delivery Of Its First Boeing 737 Freighter Aircraft

* Plans to add two more Aircrafts to its fleet by year end

Afcom Holdings Private Limited, a professionally managed international cargo airline headquartered in Chennai, reiterated its commitment to the ASEAN region by taking delivery of its first Aircraft - Boeing 737 Freighter. Afcom has been operational since September 2021 through its strategic alliance with its commercial carrier Partners.

The addition of this Aircraft will support Afcom’s current capacity with its airfreight partners, thus enabling a faster and more reliable delivery service. The company plans to add two more Freighter Aircrafts to its fleet by the end of this year.

Commenting on the developments, Deepak Parasuraman, Chairman, Afcom Holdings Private Limited said, “Afcom is committed to provide efficient, secure, and quality services to our customers. We strongly believe in working closely with our customers by providing them Tailor-made logistic solutions. We see ourselves not just as a cargo airline but an end-to-end cargo solutions provider. Air cargo is today a key enabler of flexibility and speed in global supply chains. We foresee good and rising demand for air cargo going forward, and we are fully geared up to infuse the required capacity in the market.”

Afcom presently serves between India, Singapore, Indonesia, and Brunei. In addition, it will commence services to Hanoi (Vietnam) and Bangkok (Thailand) sectors in its endeavour to service destinations across ASEAN countries. More new services are also in the pipeline, with the aim of providing faster delivery options to support the industry requirements.

Zetwerk To Appoint Sanjiv Rangrass To Its Board of Directors

* Sanjiv Rangrass is the former CEO of ITC Ltd Agribusiness division

* Rangrass will be instrumental in shaping the company’s culture and policies and making it a world-class organization

World’s largest contract manufacturing platform Zetwerk Manufacturing Businesses, said it would appoint Sanjiv Rangrass to its board as an Independent Director and Board Member.

Rangrass has had a long and illustrious career of 40 years at ITC Ltd, where he joined as a trainee and became the CEO of the company’s agribusiness unit before retiring in June 2022 as the conglomerate’s Group Head for R&D, Sustainability and projects. He is also an active investor and has an envious track record of making angel investments in a few unicorns, including Zetwerk.  

Commenting on the development, Amrit Acharya, Co-founder & CEO, Zetwerk said, “We are excited to announce that Mr Sanjiv Rangrass will be joining Zetwerk’s board of directors. Mr Rangrass has witnessed Zetwerk’s journey from its initial days and thoroughly understands the company’s business, growth and culture. As Zetwerk marches forward on its mission to become the world's most preferred contract manufacturing platform, Mr Rangrass will shape the company’s building blocks into long-term, sustainable engines of organizational growth. ”

"I am thrilled to share that I will join Zetwerk’s incredible team as an Independent Director & Board Member. I am thankful for working with a brilliant and talented team and a sharp set of investors. It is an opportunity to be a part of transforming a growth-stage startup into a world-class institution," Sanjiv Rangrass said about his appointment.

About Zetwerk:

Valued at $2.7 billion, Zetwerk is a managed marketplace for contract manufacturing. Zetwerk partners with the world’s leading industrial and consumer enterprises to get their products manufactured via a global network of small manufacturers, where Zetwerk helps with supplier selection, pricing and fulfilment of orders. Zetwerk offers manufacturing solutions across a diverse range of industries such as Oil & Gas, Renewables, Aerospace, Infrastructure, Apparel, Electronics and Retail. For customers, Zetwerk’s global manufacturing network ensures products are manufactured faster, at competitive prices and with world-class quality. In addition, Zetwerk’s in-house Manufacturing Operating System software, ZISO, enables digital selection of supply, real-time tracking across stages, visual updates of products getting made, seamless communication across stakeholders and quality assurance of the final product, thereby offering customers peace of mind. For manufacturing partners, Zetwerk drives higher utilization of manufacturing capacities and offers various portfolio services (including logistics, raw material procurement, working capital access) to drive revenue growth and optimize manufacturing costs.

Toyota Kirloskar Motor Sells 14959 Units During August 2022

* Registers 17% growth in wholesales when compared to wholesales in August 2021

* Cumulative wholesales in the period from April to August witnesses 68% overall growth

TKM today announced that the company sold a total of 14,959 units in the month of August 2022, thereby registering a growth of 17% over wholesales in August 2021. For reference, TKM had sold 12,772 units in the month of August 2021. Cumulative wholesales in the period April to August in 2022, has also witnessed a promising growth of 68% when compared to the corresponding period last year.

Commenting on the month’s performance, Mr. Atul Sood, Associate Vice President, Sales, and Strategic Marketing, TKM said, “Last month our segment leading models like the Innova Crysta, Fortuner and the Legender witnessed unprecedented customer orders, further reiterating the strong appreciation that Toyota models enjoy in these segments. The cool new Glanza and the Urban Cruiser continue to garner customer interest as well as robust customer orders. Toyota’s luxurious yet sustainable offering in the premium MPV segment, the Vellfire has performed exceptionally well, registering a growth of close to 120%. Similarly, the Camry Hybrid has garnered very encouraging customer orders last month.

In August, we also conducted the first media drive for the brand-new vehicle from Toyota, the Urban Cruiser Hyryder. The response towards the first strong self- charging hybrid electric model in the B SUV segment has been phenomenal, thus reinforcing customer’s faith and trust in Toyota’s advanced technology prowess. Furthermore, with the onset of the festive season, we hope the Urban Cruiser Hyryder along with the upcoming Limited Edition Crysta Gasoline, and all other vehicles in the Toyota line-up will further aid us in catering to the myriad mobility needs of our Indian consumers,” he concluded.

Capillary Announces Strategic Alliance Partnership With KPMG On India To Deliver Leading Loyalty And Customer Engagement Solutions

Capillary Technologies (a B2B SaaS platform for customer engagement and loyalty) today announced its strategic partnership with KPMG in India for loyalty and customer engagement solutions. Focused on delivering AI-based cloud native loyalty and customer engagement solutions to businesses, the partnership will include a certified and trained team of KPMG consultants.

In an increasingly changing world, brands are looking for new ways to interact and engage with customers by understanding their ever-evolving behavior, preferences and expectations. To support them through this navigation, the Capillary-KPMG in India alliance partnership will help businesses to look beyond discounts, offer differentiated customer experience and keep their customers delighted at every touchpoint.

Empowering marketers to execute exceptional experiences

Anindya Basu, National Managing Partner, Head of Advisory, Clients & Markets, KPMG in India shared, “Organizations are increasingly focusing on innovations in providing a personalized customer experience, and leveraging digital solutions to generate insights, drive engagement and customer growth. Through our alliance with Capillary Technologies, we will together help clients achieve their growth ambitions and drive front office transformation.”

Combining KPMG in India's breadth of consultative services with Capillary's diversified product suite, the partnership will further enable clients to realize true business value faster by accelerating time-to-market, replacing ineffective systems and thereby amplifying growth. With oil and gas, CPG, conglomerate and retail as the targeted sectors, KPMG in India will assist Capillary in assessing the industries, defining KPIs and performance metrics as well as enabling clients to implement and scale their marketing strategies with Capillary solutions. Overall, the collaboration aims to create impact in the loyalty landscape across Dubai, Vietnam, Malaysia and parts of Europe, by offering these agile solutions to brands that are looking for an exponential growth trajectory.

Aneesh Reddy, Executive Director and CEO of Capillary Technologies further echoed the same thought as he said, “Establishing this strategic alliance partnership with KPMG in India has been a major milestone achieved for Capillary. As brands recognize the importance of integrated loyalty and customer engagement solutions, we look forward to leveraging KPMG in India’s deep functional and industry vertical experience to accelerate adoption of Capillary solutions, and together, we will deliver substantial growth to our customers in their loyalty and marketing journey.”

About Capillary Technologies

Founded in 2012, Capillary Technologies has a presence across the United States, India, Middle East, and Asia, in particular, Southeast Asia. Capillary Technologies offers end-to-end loyalty programs, a comprehensive view of consumers and unified, cross-channel strategies that deliver a real-time omnichannel, personalized, and consistent experience for customers. Powering a diversified product suite of end-to-end loyalty programs, across 30+ countries, Capillary Technologies works with 250+ brands as of October 30, 2021, including Asics, PUMA, Shell, Tata, Fossil, Hoya, Pantaloons, GKB Opticals, Indian Terrain, Fossil, Vishal Megamart and many more from verticals such as apparel, footwear, supermarkets, conglomerates, manufacturing and electronics, pharmacy and wellness, fine dining and QSR, luxury and jewelry, entertainment, oil and gas, travel and hospitality. With a massive reach of 875 million+ consumers and processing 1.97 billion+ transactions in Fiscal 2021, Capillary Technologies’ promoter i.e., Capillary Technologies International Pte. Ltd. has the backing of Swanland Investment ltd. (an affiliate of Warburg Pincus), Sequoia Capital India Growth Fund II Ltd., Avataar Ventures Partners I, and Filter Capital Fund I Ltd. Capillary Technologies has also been featured in multiple reports by Gartner and Forrester. For more information, visit www.capillarytech.com.

About KPMG in India

KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets, and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada.

KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused, and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.

Zoomcar Mobilizes Zoho CRM For 150% Increase In Conversion Rates

* The company has many active licenses across several departments and manages 15,000 customers using Zoho CRM

Zoho Corporation announced today that its fast-growing enterprise customer, Zoomcar, has achieved a 150% increase in conversion rates, which is directly proportionate to the company's revenue. This increase follows Zoomcar's adoption of Zoho CRM, a unified platform that brings sales, marketing, and customer service activities together in one unified and intuitive platform.

The company's increased benefits are four times higher than its investment in Zoho CRM. Among those benefits, 60% are direct, and 40% are indirect (including streamlining various internal processes and minimizing human resources).

Zoomcar has been able to implement Zoho CRM in only a month and a half, and has experienced a smooth onboarding process with zero hurdles. With several workflow rules in place and the company's dedicated use of various CRM integrations, the turnaround time for lead conversion has been reduced by 30%.

Founded in 2013 and headquartered in Bengaluru, India, Zoomcar employs over 300 people and operates in 50 cities across India, Indonesia, Vietnam, and Egypt. It is the leading marketplace for car sharing in emerging markets, with over 25,000 cars on its technology-driven platform. Until recently, the company was maintaining its sales information on multiple grids. Without an effective CRM system in place, leaders worried the company was vulnerable to funnel drop-offs and lead leakages. Its data was scattered and unorganized, providing no clear view of leads to the Zoomcar sales teams. Zoomcar sought a solution that would minimize manual tasks and optimize automation. It chose to adopt Zoho CRM, owing to its functionality, cost-effectiveness, and level of customizability.

"Our team never had any governance that allowed us to see what was happening with various leads that were flowing in. This led to multiple leakages, and leads used to get dropped. Additionally, we wanted to automate the follow-up process through various channels like WhatsApp and SMS. Zoho CRM offered us exactly what we were looking for," said Akshay Bhama, Senior Business Manager for Zoomcar.

"Zoho is thrilled to partner with Zoomcar to streamline and automate their sales processes, thereby driving better lead conversion rates. Zoomcar has been continually adding value to the car rental marketplace, and now, by leveraging Zoho CRM, they can enhance customer experiences by aligning their teams across functions, and establishing greater customer centricity," commented  Mani Vembu, COO of Zoho

Key benefits Zoomcar achieved using Zoho CRM:

* Automation through workflow rules

The sales process is automated using workflow rules, eliminating the need for manual intervention.

* Generation of leads from various sources:

By integrating Zoho Social with Zoho CRM, leads across social media platforms are automatically captured in CRM.

Increased adoption through customization

The CRM system has been completely customized to suit Zoomcar's unique business requirements. With the degree of customization Zoho offers, Zoomcar saw a 70% increase in the CRM adoption rate.

* Ease of qualifying and following up with leads:

The sales team qualifies leads with Zoho CRM's integration with Ozonetel, a cloud telephony and auto-dialing software platform.

* Reduced lead turnaround time:

With several workflow rules in place, and the company's dedicated use of various Zoho CRM integrations, the turnaround time for lead conversion has been reduced by 30%.

* Transparency:

In terms of tracking resources on the ground, the company went from having absolutely no visibility to 100% visibility.

"There's a huge difference between using speadsheets to manage sales data and using a CRM. Managing 15,000 customers was impossible. Opting for Zoho CRM has truly aided us in managing our leads and closing deals. We're no longer facing our main concerns from before—none of the leads are missed and no leakage happens," said Akhil Pippala, Associate Program Manager for Zoomcar

About Zoomcar

Zoomcar is the leading marketplace for car sharing in emerging markets, with over 25,000 cars on its technology-driven platform across India, Southeast Asia, and the MENA region. Zoomcar empowers host entrepreneurs to safely and easily share their cars to earn additional passive income. Guests in the Zoomcar community enjoy a diverse, affordable selection of cars to unlock memorable driving experiences with friends and family. Founded in 2013 and headquartered in Bengaluru, India, Zoomcar employs over 300 people and operates in 50 cities across India, Indonesia, Vietnam, and Egypt. Uri Levine, co-founder of mobility unicorns Waze and Moovit, currently serves as Zoomcar’s Chairman of the Board.

About Zoho

With over 55 apps in nearly every major business category, Zoho Corporation is one of the world's most prolific technology companies. Headquartered in Chennai, India, Zoho is privately held and profitable with nearly 11,000 employees. For more information, please visit: www.zoho.com/