Indian Railways And Truecaller Join Hands To Build Trust In Communication For Passengers

●       The Indian Railway Catering & Tourism Corporation (IRCTC) and Truecaller are working together to provide passengers with greater trust in communication.

●       Truecaller verified identity will reduce fraud by assuring people that critical communication like your booking details & PNR status are being delivered by IRCTC and no one else.

The integrated National Railways Helpline 139 used by lakhs of Indians daily is now verified by Truecaller Business Identity solutions. People will now see a green verified business badge logo while making calls to the 139 Helpline. In addition to this, verified SMS message headers will ensure that the customers know that they are receiving the communication about their bookings and other travel details from IRCTC only. Thus, the verified tick mark icon will lock Indian Railways brand name and profile photo on Truecaller, offering a safer customer experience and reducing the chances of frauds.

Commenting on the association with Truecaller, Smt. Rajni Hasija Chairman & Managing Director IRCTC Said: “We are delighted to work with Truecaller on this new initiative. Through this engagement, we have moved a step forward in making IRCTC’s communication channels with the customers more robust, reliable and safe with technical collaboration with Truecaller thereby building trust with our customers.”   

Among the wide bouquet of products and services, IRCTC also manages the Integrated Railway Helpline 139 which is used by millions of people daily for various passenger train related enquiries. IRCTC started the 139 Enquiry and Helpline Services in 2007 with Bharat BPO Services Limited as its technical partner in the project. The helpline receives about 2 lakh calls every day regarding train reservation, arrival and departure along with requests regarding security, medical and other special needs.

“Truecaller for Business already has hundreds of enterprises using our solutions globally to drive authentic conversations. We are very excited about working with IRCTC on this initiative and this is the first of many solutions. We remain committed to working with the government to increase trust in communication and playing a key role in supporting the digital India journey” said Rishit Jhunjhunwala, Managing Director, Truecaller India.

Since 2014, IRCTC has been on an incredible journey of improving the public experience in booking of tickets as well as offering travelling conveniences. Under the new digital India, more and more people are now moving towards booking the tickets online rather than going to the reservation counters and therefore IRCTC has doubled down on their efforts to offer better services with dedicated apps and a secure e-booking website. 

ITC Ltd.’s Fabelle Unveils The Heart Of Gold Collection; India’s First Luxury Chocolate Crafted With 24 Karat Pure Edible Gold

 

Felicitates select illustrious citizens like

- Dr. Devi Shetty, Chairman and Executive Director of Narayana Health

- Ms. Amla Ruia, Founder, Aakar Charitable Trust 

* Mr. Krishna Nagar, Gold Medallist, 2020 Summer Paralympics whose significant contributions in their respective fields have positively impacted, improved & enriched the lives of many in our country.

ITC Ltd.’s Fabelle Exquisite Chocolates, the pioneers of luxury chocolates in the country today, announced the launch of a unique Heart of Gold Collection. Launched at a virtual event, the Heart of Gold Collection is a first of its kind offering crafted with 24 karat pure edible gold. Ahead of Diwali, the brand in its quintessential style launched the gold infused chocolates co-curated by Fabelle Master Chocolatiers and Michelin Star Chef Marco Stabile. Chef Stabile is an Italian culinary legend, globally acclaimed for his creations with edible gold. The confluence of rich expertise brought forth by Chef Stabile’s global experiences, learnings and sensibilities in collaboration with the brand’s unique capability and craftsmanship of Fabelle master chocolatiers has led to the creation of Fabelle Heart of Gold Collection. 

Fabelle Heart of Gold Collection is our endeavour to acknowledge and celebrate the

extra ordinary feats achieved by select illustrious citizens and organisations whose meaningful contributions have helped in nation building and helped society at large. Eminent personalities like Dr. Devi Shetty, Chairman and Executive Director of Narayana Health, Ms. Amla Ruia, Founder, Aakar Charitable Trust and Mr. Krishna Nagar, Gold Medallist, 2020 Summer Paralympics were honoured with the Fabelle Heart of Gold Title for their exemplary achievements and contribution. The dignitaries were felicitated with the specially curated Heart of Gold Collection range inside a limited edition mahogany wooden case as a token of recognition of the impact they have created in the society. 

Distinguished in the country for his medical prowess, Dr. Devi Shetty led Karnataka's COVID task force with his selfless compassion and profound knowledge. It is under his successful leadership that a robust healthcare ecosystem was established helping the state battle the pandemic efficiently. Ms. Amla Ruia, the founder of Aakar Charitable Trust, has transformed close to 500 villages in Rajasthan using traditional water harvesting techniques and building check dams making a difference to the lives of over 2 lakh villagers and their families. Mr. Krishna Nagar, the 22-year old shuttler, who has won the Gold Medal at 2020 Summer Paralympics, has made the country proud and has paved the path for millions of aspiring individuals to overcome their challenges and beat the odds. His committed passion for the sport coupled with his vision to eliminate barriers between para sports and traditional sport formats has resulted in his success making the country proud.  

The Heart of Gold Collection has been inspiringly crafted to highlight their characteristic virtues like valour, knowledge, compassion, purity and persistence. It is the amalgamation of all these qualities that conjoins to form a true Heart of Gold and has been reimagined in the form of pralines with 24 karat edible gold. The Valour praline represents the red of courage in the form of ruby mousse filling along with crisps coated in 24 karat edible gold. The Knowledge praline showcases the enrichment of the mind in the form of an almond – hazelnut praline with rich dark mousse and 24k edible gold coated crisps. The Compassion praline finds its expression in the soft notes of milk choco mousse paired with alphonso mango conserve and 24k edible gold coated crisps. The Purity praline has been reimagined in a pristine white mousse with a hint of lemon and 24k edible gold coated crisps. Lastly, the enduring spirit shines on in a golden caramel filled hazelnut-almond praline with 24 karat gold coated crisps in the Persistence praline.   

Expressing his delight, Mr. Anuj Rustagi - Chief Operating Officer - Chocolates, Confectionary, Coffee and New Categories - Food Division, ITC Limited said “Over the years, Fabelle has been committed to curating revolutionary launches with an endeavour to elevate the Indian chocolate palette. To be able to present inimitable experiences to the Indian chocolate connoisseur has inspired us to craft unparalleled chocolate creations. We are extremely thankful to Chef Marco Stabile who has guided us in our journey of creating another chocolate masterpiece.  We are further exhilarated to honour the heroes of our country who have successfully treaded the difficult path and led our country to moments of pride and joy with their sheer determination and dedication to excel in their respective domains.’ 

Elaborating on his experience of co-curating Heart of Gold with Fabelle, Michelin Star Chef Marco Stabile, said “I am extremely pleased to have collaborated with Fabelle Chocolates in co-curating a master piece using edible gold as an element which holds a very strong sentiment for consumers in India. I take pride in being a storyteller and use edible gold in a dish to enliven elements of the comprehensive narrative thereby introducing consumers to a superior multi sensorial culinary realm.’ 

Limited boxes of Fabelle Heart of Gold Collection priced at Rs. 2100 inclusive of taxes, for a box of 10 pralines are available at Fabelle Boutiques across the country and can be pre-booked now on a first-come first-serve basis. The range with the celebratory mahogany wooden cases similar to those offered to the recognized dignitaries are available for a special price of Rs. 21000 inclusive of taxes, proceeds from the sale of which will be contributed to Make-a-Wish Foundation. 

Honeywell Launches Real-Time Health Monitoring System Of Patients

* Combination of hardware and data analytics software improves real-time and remote patient monitoring; digitizes and automates time-consuming and critical tasks for medical personnel, reducing administrative tasks by 35%

Honeywell (NASDAQ: HON) today announced the launch of its Real-Time Health Monitoring System (RTHMS), a smart edge-to-cloud communication platform for remote and real-time monitoring of patients that acts as a bridge between caregiver and patient. The offering integrates hardware and software to improve care delivery, enhance healthcare worker productivity, and enable process efficiency. By digitizing and automating critical tasks, RTHMS can reduce hospital administrative tasks by 35%. 

Despite advances in technology, healthcare remains burdened by heavy paperwork and manual processes. Medical personnel are overloaded with repetitive and time-consuming tasks such as capturing and registering patients’ vital signs. This leads to inefficiencies, loss of productivity, exposure to infections, and increased risk of incidents.

RTHMS uses advanced sensing technology to capture the vital parameters of patients in real-time and transmits them to a comprehensive health analytics dashboard. This can be accessed by authorized personnel over the Internet or though Honeywell’s care communication platform, a mobile application for caregivers. This edge-to-cloud system also generates alerts in real-time should there be any deviation in patients’ vital signs against acceptable or normal ranges.

“The pandemic highlighted the importance of improving efficiencies in healthcare delivery. At Honeywell Technology Solutions (HTS), the pandemic made us pivot towards the development of healthcare technologies that will shape the future of healthcare delivery for the betterment of society,” said Samuel Pratap, President, Honeywell Technology Solutions, the global engineering and technology development arm of Honeywell, which has operations in Bengaluru, Hyderabad, Gurugram and Madurai.

Developed by HTS engineers in India, RTHMS includes hardware and software. The hardware comprises a wrist band that monitors SPO2 and a disposable, wearable biosensor patch with a QR code placed on the patient’s chest, which records other vitals such as ECG, respiratory rate, heart rate, skin temperature and posture of the patient. The caregiver can scan the QR code and monitor patients in real-time or remotely on a dashboard placed at the nursing station.

“RTHMS will improve quality and timeliness of care by alerting healthcare staff in real time as needed, while improving the efficiency of hospitals by eliminating multiple trips to patient beds to collect vitals. Further, wireless monitoring allows patients to have more mobility in the room, while remaining connected to their caregivers,” said Ajeya Motaganahalli, CTO, Honeywell Safety and Productivity Solutions, India.

The healthcare industry is continuously evolving to keep up with increasing regulatory pressures, while maintaining an environment where patients and staff feel safe. Healthcare providers often struggle with developing the right approach to stay ahead of these challenges.

Nandakumar K, General Manager, Honeywell Safety and Productivity Solutions, India, said, “A patient-centric approach can be augmented through technology-led productivity and mobility solutions. Honeywell is creating a new category of healthcare solutions that streamlines error-prone tasks and improves organizational agility, communication, and data collection. Our solutions are tailored to ensure hospitals and caregivers can deliver superior customer experience and care.”

As the healthcare industry deepens its focus on customer experience, compliance, and safety of patients and staff, healthcare organizations need technologies that can help streamline processes and save time and costs.

“We are offering RTHMS with a software-as-a-service model, which reduces the need for hospitals to invest in expensive equipment for vital tracking. From a patient’s first visit to diagnosis and returning home from care, Honeywell has the technologies to help healthcare providers shape the future of their organizations,” Nandakumar added.

RTHMS is the latest among Honeywell’s offerings for the healthcare and life sciences industry in India. While the company established an N95 respirator manufacturing facility in Pune in 2020, earlier this year, Honeywell launched BluTag 360, a shipment condition monitoring solution that has wide applications in the pharmaceutical industry.

OVERVIEW

Key features of RTHMS

• App enables nurse call option to seamlessly connect patient with nurse 

• Easy and effective real-time monitoring of patients via wireless wearable device 

• 24*7, dashboard-based monitoring of patient’s vital signs and real-time tracking by caregivers 

• Real-time alerts to caregiver when clinical thresholds are breached 

Benefits for caregivers 

• Remote monitoring reduces risk of infection among caregivers 

• Tech-enabled care reduces fatigue and increases productivity 

• Caregivers can immediately address patient’s needs in case of an emergency

• Enhanced caregiver productivity and efficiency  

About Honeywell India

Honeywell (www.honeywell.com) is a Fortune 100 technology company that delivers industry-specific solutions that include aerospace products and services; control technologies for buildings and industry; and performance materials globally. Our technologies help everything from aircraft, buildings, manufacturing plants, supply chains, and workers become more connected to make our world smarter, safer, and more sustainable. All of Honeywell’s global businesses have a strong legacy in India, built over the last eight decades. Honeywell’s India commitment is evident in three state-of-the-art manufacturing and engineering operations, and four global centers of excellence for technology development and innovation. Honeywell employs ~13,000 people across different locations including Bengaluru, Chennai, Dehradun, Gurugram, Hyderabad, Madurai, and Pune.  

Infogain Appoints Anil Kaul, As Its Chief Artificial Intelligence Officer

* Vision is to leverage AI across client solutions, delivery, internal operations

Infogain, a Silicon Valley-based leader in human-centered digital platform and software engineering services, announced the appointment of Anil Kaul, PhD as its Chief Artificial Intelligence (AI) Officer. He will also continue to serve as EVP – AI and Analytics at Infogain and CEO at Absolutdata, an Infogain company.

Dr. Kaul will guide Infogain customers through their AI-led digital innovation and transformation journeys and enable them to build cloud data platforms and to install and run AI algorithms. He will also build AI competency across Infogain’s delivery organization and enable internal process improvements in Infogain Finance, HR and other support functions. Infogain will also more than double its investment in its NAVIK AI platform, including enhancing its seven key products and adding more use cases.

“I am excited about Anil’s new role at Infogain,” CEO Ayan Mukerji said. “As we continue to build our AI capabilities, Anil’s appointment deepens our commitment to building human-centered platforms that combine people, cloud and AI. In Anil, we have both an experienced leader and a thought leader. I wish Anil the very best in his new role.”

Dr. Kaul commented, “I look forward to partnering with our customers on their AI-led digital innovation & transformation journey. Today, we can take petabytes of structured and unstructured data such as text, images and video and combine these through AI techniques such as deep neural networks and machine learning to produce ready-to-action recommendations for front line business teams resulting in significant incremental bottom line and top line impact.”

Many Infogain customers already use AI on the NAVIK AI platform. A Fortune 50 computer software company uses AI to optimize marketing campaigns, a Fortune 100 company achieved a 3% revenue uptick through AI-driven assortment recommendations, and an insurance tech product uses AI in its photo-based claim estimation feature. Infogain supports these and other customers with over 350 advanced analytics and AI engineers in its design-and-build centers in Gurugram (Gurgaon), Noida, and Seattle.  

Dr. Kaul first worked with AI during his PhD at Cornell, running neural network models on the Cornell Supercomputer. Over the past 25 years, he has developed deep expertise in combining AI, Analytics and Data to solve complex client business problems.

About Infogain

Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail/CPG industries using the cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Bengaluru, Pune, Gurgaon, and Mumbai. 

Sivantos With Oreva Rehabilitation Solutions Launch BestSound Centre To Bring Unparalleled Signia Hearing Care To Hubli

Sivantos India Pvt Ltd (earlier Siemens Hearing Instruments Pvt Ltd), the Indian arm of the worldwide leader in hearing aid, has launched a state-of-the-art hearing care centre in Hubli. The BestSound Centre, launched in association with the Oreva Rehabilitation Solutions, is set to showcase the finest from Sivantos’ premium hearing care brand, Signia. 

The fact that one in three hearing aids fitted worldwide is manufactured by Sivantos reinforces its leadership in best-in-class hearing aids. 

A BestSound Centre (BSC) is a technology-driven, modern interpretation of how comprehensive hearing care for hearing loss should be, and in talking about its contribution Mr Avinash Pawar, CEO & Managing Director, Sivantos India, said, “Sivantos India, along with Oreva Rehabilitation Solutions, is excited to announce the launch of Hubli’s first BestSound Centre that will provide a quantum leap in sound quality and connectivity to its people, enabling users to take greater control of their personal hearing experience. Under the aegis of The BestSound Centre, we are constantly innovating new technological solutions and introducing advanced digital products, which offer high-quality listening experience to the user, customised for their need”.

The loss of hearing may affect anyone at any age and should not be taken lightly. According to research, as much as 6 percent of the population is suffering from some degree of hearing loss. Sivantos’ Signia hearing instruments are made to combat hearing loss by conveying sounds more naturally than other mechanised hearing tools.  Signia’s groundbreaking technology and connectivity offer a wide range of customisations to enable a natural-sounding own voice and overall audibility. The BestSound Centre at Hubli will stock the latest Signia products.

“Our new hearing aid solutions allow hearing healthcare professionals to better meet the modern user’s demanding schedule, strengthening their relationship with their patients,” added Mr Pawar.

At BestSound Centre, qualified professionals, through individualised testing, will help users to investigate the symptoms and reasons of hearing loss, making it easier to understand how it affects individuals differently. 

The common signs of hearing loss are having to ask others to repeat their sentences, difficulty in understanding what others are saying, listening to audio at a raised volume, avoiding social gatherings due to the anxiety of being unable to communicate well, exhaustion after attending social events, and straining to hear for several hours. 

Mukhmainuddin Nawab Nisar Ahmed, Director, Oreva Rehabilitation Solutions, gave a glimpse of what would be on offer at the BestSound Centre, “Inaugurating the Hubli centre is another step towards delivering innovative hearing solutions to cater to the demanding needs of today’s users across all age-groups. At the BestSound Centre, qualified audiologists will help in investigating the symptoms, causes, carry out tests and provide solutions which will help to prevent further deterioration of hearing loss and help people communicate better. Hearing loss must be detected early and an immediate solution must be provided to minimise its devastating effects”. 

The BestSound Centre is dedicated to providing world-class customer care to users of Signia Hearing Instruments. The BestSound Centre will be an outlet that:-

·        Exclusively promotes Signia Hearing Instruments products

·        Provides professional services for technologically-advanced, audiological solutions

·        Utilises advanced hearing technology

·        Is end-consumer/user-friendly

·        Ensures quality and trust

·        Signifies state-of-art BestSound Technology

Oreva will leverage its own expertise to boost the customer experience at the outlet. “Oreva is a unit of Hearing Health Care Clinic, which is a reputed hearing solutions company led by professionals, and has years of experience in the hearing care industry. Oreva has six state-of-art, comprehensive ‘speech and hearing’ clinics across Karnataka, including two BestSound Centres at Bagalkot and Devangere. Our mission is to provide the best customised care to people having speech and hearing problems,” added Mr. Ahmed.  

The BestSound Centre in Hubli will provide comprehensive audio-vestibular and Speech Language Therapy services such as Pure Tone audiometry, tympanometry, OAE, in addition to hearing-aid trial and fitting, hearing-aid counselling and programming, servicing, spares and accessories, and voice therapy.  

About Sivantos India Private Limited: Sivantos India Pvt Ltd (Formerly, Siemens Hearing Instruments Pvt Ltd) is a part of the Sivantos Group, which is one of the world’s top manufacturers of hearing aids. In fact, the company develops and manufactures one out of every three hearing aids used worldwide. Sivantos provides hearing care professionals with hearing aid brands such as Signia, Audio Service, Rexton and A&M. Complementary accessories, fitting software, smartphone apps and diagnostics workflow solutions are also part of the company’s portfolio.

Donatekart Launches Donation Gift Card: A Nation-First Initiative

* To promote thoughtful gifting this festive season

Donatekart – a crowdfunding platform that aims to bring transparency in the donation process, has launched India’s first donation gift card. Built on the idea of thoughtful gifting, the Donatekart Gift Card is the best gift you can give this festive season. It encourages people to come together for a cause and transforms lives. The e-gift card can be sent to friends and family for any occasion or celebration with the click of a button.

As part of this unique initiative, Donatekart has partnered with several corporates to democratize workplace giving and encourage employees to support causes that align with the brand values of the organization and also incentivize thoughtful gifting. Through its innovative Corporate Programs Donatekart has engaged brands like DMart, Big Basket, Pedigree, CGI, Rasna International, Amul, HDFC Bank and Yes Bank Foundation along with 50+ other corporates.

Commenting on the launch of India’s first donation gift card, Mr. Anil Kumar Reddy CEO & Founder Donatekart said, “The thought of contributing towards the betterment and upliftment of the less privileged, is something that has always been our driving factor. We realized there was a transparency and clarity issue in the donation system across the country. Donatekart aims to bridge this gap. Our gift card is a perfect example of how thoughtful gifting can help transform lives and every individual contributing towards this change, can witness it. We are hopeful that this will change the way of gifting in India.”

Devised with a novel approach to support the act of giving, Donatekart is striving to bridge the gap between the NGOs and the donors. The donation marketplace allows NGOs to run their campaigns for 35-40 days during which period, they can present their specific needs, publicize the campaign on social media and attract potential donors. In turn, it allows the donors to monitor the transit and ensure their donations have reached the right hands.

The e-gift card process has been made hassle-free and in 4 simple steps – Go to https://www.donatekart.com/giftcard/create; select an occasion; choose the amount and number of cards; send it to your loves ones. The e-gift card will be delivered to their inbox within minutes! The e-gift card can be redeemed on any campaign on Donatekart for a cause closer to your heart.

As India’s most trusted crowdfunding platform that has a vision to create social impact, Donatekart has till date attracted 10lakhs+ unique donors with over 100cr+ worth of donations that have aided more than 1000 NGOs and 150cr+ products raised. With a mission to encourage more people to donate to NGOs, Donatekart is creating products to become a market leader in retail giving in India. Donatekart is dedicated to acquiring new donors and strengthening relationships with existing ones and aims to have over 10 million donors on the platform in the next 5 years.

About DonateKart:

Donatekart is an Indian online crowdfunding platform based in Hyderabad, Telangana, that allows people from across the globe to contribute towards products required by NGOs in India. These products are in turn delivered to the NGOs directly by Donatekart. As of September 2021, the platform has raised over 1.2 billion worth of donations, for over a thousand NGOs with over 10 lakh donors. The company’s stated mission is to ensure transparency and encourage individuals to give back to society. Their tagline is ‘delivering happiness’.

Donatekart is India’s first crowdfunding platform to use Blockchain Technology to build trust and ensure transparency. In September 2021, Donatekart launched India’s first donation gift card.

PV Sindhu Associates With Spinny As One Of The Captains Of #SquadSpinny

* Sindhu: ‘’Spinny’s transparency, rigour and commitment to earn consumer trust motivated me to be associated with Spinny’’

Spinny – a full-stack online-to-offline retail platform for buying and selling used cars – today announced the association of badminton icon PV Sindhu as one of the captains of Squad Spinny. With this association, Spinny aims to strengthen its brand vision of helping young Indians realise their dreams and aspirations, by providing a simple and delightful car buying and selling experience.

Spinny’s intent is to create something that inspires young India to achieve more and more. One step in this direction is the Spinny logo on her competition jersey.

Speaking of the association, PV Sindhu, said, “Spinny is a great brand to be associated with and I am pleased to be on board as one of the captains of Squad Spinny. I appreciate how their transparency establishes a relationship of trust with customers. If my family chose SellRight by Spinny® on their own to sell my car - I know they wouldn’t just give the car without having complete trust in the selling process and the people behind it. That made my decision to be associated with the brand, much simpler.

Welcoming Sindhu on board as one of the captains of Squad Spinny, Niraj Singh, Founder and CEO – Spinny, said, “We believe PV Sindhu is a great inspiration for new-age Indians. Given the kind of hard work and tenacity that PV Sindhu has displayed while fulfilling her ambitions and goals, she is an inspiration for the country. Her grit and resilience are mirrored with our own, as we strive to serve an unparallel car buying and selling experience. We are delighted with this association and wholeheartedly welcome our new captain to the squad.”

Sindhu added: “Most of my journeys have been in the car, be it going for practice sessions, road trips or long drives with my family. Since a personal car is a safe and convenient mode of transport, I believe trust is an indispensable element for customers while buying or selling cars. The brand’s focus on transparency and quality fosters that trust, which is crucial for any customer. I’m impressed with their end-to-end solutions for buyers and sellers and their stellar track record.”

A true believer in Spinny’s unique value proposition and customer-centricity, PV Sindhu’s car - that her family sold with SellRight by Spinny, even before this formal association - will be listed on Spinny platform. Proceeds from the sale of her vehicle will be donated to Suchitra Badminton Academy to support younger badminton talent in Hyderabad, an institute where she’s been training for years. 

For more information visit: https://www.spinny.com/

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