Wednesday, November 26, 2008

Are Google SMS Search, your best friends?

Now you can get answers to all of this and more through a simple SMS at the price of your regular SMS* across India.

Cricket scores and Astro updates on SMS brought a smile to a lot of us, only until we saw the bill at the end of the month. And this was after we were also trying to remember multiple input methods. After speaking to many users about their 'sms' information woes ,we at Google ,have come up with a newer version of Google SMS Search.

The product has been reincarnated, with a new number and tons of new features. Now you can SMS your query to 9773300000 at the cost of a regular SMS and get instant answers. Launched nationally, this service is available across all operators on both GSM and CDMA mobile phones.

The list of features available on Google SMS search is given below. What we do want to add is that searching on SMS will be MUCH easier NOW. No longer do you need to remember complicated strings to put before your query, you can search as if you are searching on Google web search – we will do all the hard work to understand your query and give you the best results on SMS. Hope you will enjoy the change!

SMS Search features-
1.Cricket Scores:Simply SMS "cri" or "cricket" or "cricket India" to receive latest cricket scores.
2.Indian Railways:Send your PNR number to get latest status of your PNR (confirmed/RAC/current waitlist status). Or send "trains between mumbai to delhi" to know trains and get further details of train schedule.
3.Stock Quotes:SMS "Company name quote" to receive stock quotes from BSE. e.g. "reliance stock".
4.Horoscope:Simply send your sunsign (e.g. Virgo) to receive your day's horoscope
5.Local Business Search:Do local search on SMS (e.g. categories such as "restaurants indira nagar bangalore" or businesses such as "pizza hut koramangala"). This is available across 34 cities - Ahmedabad, Bangalore, Kolkatta, Chennai, Delhi, Mumbai, Hyderabad, Pune, Noida,Gurgaon, Faridabad, Vadodara, Surat, Kanpur, Jaipur, Chandigarh, Nagpur, Rajkot, Ernakulam, Cochin, Gaziabad, Bhuwneshwar, Aurangabad, Lucknow, Nashik, Indore, Panaji, Bhopal, Agra, Guntur, Visakhapatnam, Jalandhar, Amritsar, Coimbatore.
6.News:Send "news" or "business news" to receive latest news.
7.Movie Showtimes:Send "movies delhi" or "golmaal returns delhi" and get movie rating and movie showtimes.
8. Flight status: Flight status for Jet, Kingfisher, Indigo & Spicejet. Simply send "9w502", "It 302".
9.Definitions:Send "define " e.g. "define zenith", "define inflation".
10.Weather:e.g. "weather Delhi".
11.Calculator:"1 kilo in pound".
12.Currency Conversion: "5000 inr in usd".
13.Facts:e.g. "GDP of india" or "population of bangalore".

*Normal SMS rates apply and are determined by the service package provided by the mobile operator.

Source: Agencies

Online networks helps job-seekers

Janel Landon, who runs a small PR consultancy in Chicago, has long been aware of the potential of online networks: now in her mid-50s and facing a global recession, she's decided to sign up.
"Given the state of the economy, I recently decided to jump on board," Landon told Reuters. "Professional networking is a 'must do' during unstable economic times."

The economic crisis slamming firms across the globe has sparked a spike in usage of professional networks -- Xing and LinkedIn are key sites -- as people hedge against losing work and laid-off employees seek jobs.

U.S. unemployment hit a new 14-year high in October and according to online job advertising firm Monster, recruitment activity on the Web plunged to its lowest level in nearly three years. Jobless rates are also rising in Europe.

Traffic on the world's top professional Web networks has surged since the financial crisis started to make headlines, with top player, privately held LinkedIn, notching 25 percent more registrations in September than forecast.

"Nobody has ever seen anything like this before," said Kevin Eyres, head of LinkedIn's operations in Europe. "Now we are growing by almost one new user each second."

Membership on LinkedIn has jumped to more than 31 million from 18 million at the start of the year, growing fastest in the financial services, media, education and technology fields, Eyres said. The firm has not disclosed any financial details.

To read on...click on the link below:
http://in.reuters.com/article/technologyNews/idINIndia-36700120081126?pageNumber=1&virtualBrandChannel=0

Will Citi bailout end fancy pay?

Citigroup's top executives could forego some of their compensation as a condition of the bank’s bailout, but that may not satisfy critics who want firm limits on the earnings of leaders at companies getting government help. Citigroup, the latest financial institution lining up for federal help to shore up its finances, must submit an executive pay plan for government approval as part of its rescue. The plan should focus on rewarding long-term performance and contain “appropriate limitations,” the bailout agreement says.

A Citigroup spokesperson, Stephen Cohen, said on Monday that details of the pay plan were being worked out, and that no deadline for its submission has yet been announced. He declined to comment on which executives from the bank, which is getting $20 billion in new capital and an agreement from the government to shoulder the bulk of potential losses from $306 billion of toxic assets, would be subject to the pay rules.

Government officials have said more details on the compensation arrangement would be available next week. Citigroup’s chief financial officer, Gary Crittenden, said on CNBC television on Monday that the pay plan would affect 2008 compensation for some executives but offered few other details besides saying, “I know it will be done the right way.”

Source: Reuters

Will US govt bail out Bank of America next?

US government rescue plan has eased investors’ concerns about Citigroup, but mines lurking in the balance sheets of rivals including Bank of America still tempt shortsellers. Bank of America, the No 3 US bank by assets, has loaded up on mortgages as the world’s largest economy wrestles with the worst housing market since the Great Depression.

The Charlotte, North Carolina-based bank further heightened its exposure to home loans by acquiring Countrywide Financial, the largest US independent mortgage lender and agreeing to buy Merrill Lynch, which owns the world’s largest retail brokerage.

If losses on mortgages and other debt securities mount significantly, the bank may see the ratio of equity to risk-weighted assets, known as Tier-1 capital, dwindle to alarmingly low levels.
“I would expect there are more banks who are in dire straits and more who can expect to be helped,” said Michael Farr, president of investment management company Farr, Miller & Washington in Washington, DC. “The share price makes it look like Bank of America might be next in line,” he said.

Before Monday’s stock market rally, Bank of America shares had lost 52% in November alone, making them the second biggest decliner for the month in the KBW Banks index after Citigroup. Analysts at independent research company CreditSights forecast that in a scenario where the commercial and residential real estate markets really tank beyond banks’ expectations, Bank of America would have a Tier-1 capital ratio of 7.15%.

The minimum that regulators seek to consider a bank “well capitalized” is 6%, but any ratio near or below 7% tends to spook investors. Bank of America declined comment. CreditSights also expressed concern about Wells Fargo, which it said would have a Tier-1 capital ratio of 6.98% under its worst case scenario. Wells Fargo recently agreed to buy Wachovia.

Under the same assumptions, and before the government’s latest investment, Citigroup would have a Tier-1 capital ratio of 8.64%.

American Express CEO for Citi Bank?
Vikram pandit may thank the TINA (there is no alternative) factor for still being in job as Citigroup CEO, as the US government reportedly did not push for his ouster in its rescue package. A day after the mega rescue plan, it has now come out that the authorities discussed whether to replace Pandit as Citi CEO, but there was an disagreement over the issue. A report from a US business daily has said that the name of American Express CEO Kenneth Chenault had emerged as a possible replacement.

Source: Reuters

Is CRM by SaaS cheaper for corporates?

Organisations are experiencing project savings of 25 to 40 per cent by deploying CRM applications in software as a service (SaaS) mode l, according to Gartner Inc.

Gartner said that its clients were making these savings from reduced application expense and lower implementation costs.

Much of the savings that organisations are making is a result of a lesser dependence on large external service providers (ESPs), which typically help businesses improve customer processes as part of the CRM engagement but which play less of a role when SaaS is involved.

Among the top 100 SaaS deployments in 2007 and 2008, fewer than 10 per cent involved a large system integrator or an external enterprise business consulting team. This would indicate that the role of ESPs in designing, measuring and driving CRM process improvements will diminish at enterprises deploying SaaS solutions for CRM through 2012.

"Due to the increasing use of SaaS for CRM, ESPs -- which include business consulting and system integration services -- will have less influence on CRM processes as SaaS accelerates," said Michael Maoz, vice president and distinguished analyst at Gartner. "This could result in an erosion of customer satisfaction among large enterprises that invest in SaaS solutions unless they invest their own resources to measure and manage long-term CRM process improvements."

Gartner expects a similar drop in customer experience scores from midsize businesses. They're a stronger target for SaaS offerings, and they rarely use ESPs for business consulting skills.
Maoz said that many projects that involve complex customer service contact centers are reported to be "on hold" until better references are available from the large enterprise application vendors that are in the process of releasing a new generation of their products.

However, he said that SaaS is the deployment model of choice for an increasing number of projects. Gartner predicts that all forms of SaaS-delivered customer service applications in the call center will grow by more than 20 per cent per year through 2012, and this will deliver significant savings. By 2012, 30 per cent of new customer service and support application investments will be through the SaaS model.

Because SaaS applications lack sophistication in BPM and process design, and due to the absence of ESPs offering business process advice, the growing spread of SaaS CRM applications threatens CRM efforts.

"There will be significant savings in infrastructure and resource costs in migrating to SaaS, but to put that money to work in customer process improvements, careful performance measurement of 'before' and 'after' project spending will need to be performed," Maoz said. "If this does not happen, then the savings will be shortsighted, as they will not improve the relationship with the end customer."

In a difficult economic climate, it stands to reason that many businesses will make similar choices and choose not to measure the benefits of the SaaS model. Gartner's advice to organisations deploying SaaS for CRM is to ask the software solution provider for its CRM process credentials and those of its ESP partners.

Tuesday, November 25, 2008

Fewer American youth access Internet: Survey

Fewer young Americans have Internet access than their peers in the Czech Republic, Canada, Macao and Britain, a survey of 13 countries around the world showed.

Among 12 to 14 year olds, 100 percent of British youth use the Internet, followed by Israel at 98 percent, the Czech Republic and Macao and 96 percent and Canada at 95 percent, according to the World Internet report by the Center for the Digital Future.

By contrast, only 88 percent of Americans of the same age had access, trailed by Hungary and Singapore, where more than seven in 10 young people use the Internet.

Separately, a bulletin by a software company showed mobile phone access to the Internet burgeoning outside the United States, especially in Southeast Asia.

For the report by the Center for the Digital Future, headed by Jeff Cole at the University of Southern California, researchers in 13 countries talked to more than 25,000 people in Asia, Australia, North and South America and Europe in late 2007 and early 2008.

UNIVERSAL SERVICE LACKING
The Center report showed the United States trails other countries in older groups, too. U.S. Internet usage by those over 18 runs behind Sweden, New Zealand and Canada. Recently, U.S. Federal Communications Commission Chairman Kevin Martin unsuccessfully proposed a universal service fund to promote high-speed Internet access, similar to the one for telephone service.

Martin also advocates new spectrum for wireless in the United States to facilitate Internet access and held a joint news conference with Larry Page, a founder of Google Inc, to promote the idea.

The Center report, issued annually in the United States and for the first time worldwide, said mobile phones are used for Internet access "by a very small percentage of users, with the exception of the United Kingdom."

But that may be out of date. A monthly bulletin issued by Norwegian software maker Opera Software shows mobile phone Internet access exploding.

Opera said that, during 2008, use of its Mini browser on mobile phones more than tripled, reaching 5 billion page views in October. The increase is especially marked in Southeast Asia and also showed spikes in Africa and the Middle East.

In Indonesia, user growth tripled. Page views there increased eight-fold and in the Philippines by 10-fold.

"In many of these Southeast Asian countries the mobile Web exists not because it complements existing means of access, but rather because it replaces them," Opera added.

Source: Reuters

'India will remain second-fastest growing economy'

India faces a difficult situation because of the global financial crisis and may even witness a slowdown, but its economy was nowhere near a recession, Finance Minister P. Chidambaram said .

'A recession is defined as two successive quarters of contraction of GDP (gross domestic product). I wish to emphasise that India is nowhere near a recession,' Chidambaram told the annual Economic Editor's Conference.

He said the financial crisis that has enveloped the world since 2007 had become worse with many rich nations like Germany, Japan, Britain and the Netherlands officially in recession, and many more, including the US and France, expected to join them soon.

'In our view, we may expect a moderation in growth rate in the current year to a level between 7 and 8 percent. But India would still be the second fastest growing, large economy in the world,' Chidambaram added.

India still faces a difficult situation, he said but promised every possible fiscal and monetary measure to contain the impact of the global crisis on the domestic economy.

According to the finance minister, sectors like manufacturing, communications, trade, agriculture and construction that have been the major drivers of the Indian economy in the past, were likely to see a moderation of growth.

As a result, India needed more investment and quicker implementation of projects covering roads, ports, airports, power, education, health and skill development to spur growth, he said.
'Increasing expenditure in the infrastructure sector is an important part of the counter cyclical measures that are being contemplated to address the impact of the global slowdown,' he said.
'On the whole, the general outlook continues to be one of cautious optimism.'

Chidambaram also said that while the previous National Democratic Alliance (NDA) government was claiming high economic growth rate during its regime, the reality was far removed.
'At best, the growth rate during that period was modest. In particular, 2002-03 recorded the lowest growth rate after the beginning of the reforms in 1991-92,' he said, while listing the growth rates since 1997-98.

'As a consequence, the growth rate in 2003-04 appears impressive. But what is important is the average for that period. The average was only 5.7 percent.'

The finance minister said India's external sector, too, continued to be robust and reflected the strengths of the economy in 2007-08. 'In the current fiscal, merchandise trade data is available for April-September 2008. Exports and imports have registered an impressive growth of 30.9 percent and 38.6 percent, respectively,' he said.

He said there was a deceleration, but that was being addressed by diversifying exports to other markets. 'For example, during the first quarter of this financial year there has been an increase in the share of India's exports to China, Singapore, the Netherlands and Saudi Arabia.'
Source: Agencies

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