Acuver Expands SAP C/4HANA Capabilities with Veteran Leadership Hires in Indian Market

Acuver Consulting, an emerging leader in supply chain & customer experience IT solutions, has announced appointment of new senior leadership for its SAP solutions – Tirupati Rao as SAP Practice Head and Amit Valsangkar as SAP Sales Head. 

To advance on delivering unified Customer eXperience through SAP C/4HANA, Acuver Consulting has onboarded exemplary SAP experts: Tirupati Rao as SAP Practise Head and Amit Valsangkar as SAP Sales Head. Tirupati Rao has devoted most of his career to the CX portfolio, setting up business from scratch as Regional Sales Director at Callidus Cloud and Sales Director CX post the takeover by SAP. Amit Valsangkar has been leading Sales & Service for pioneer CRM & ERP solutions like Microsoft, SAP, Oracle and Salesforce throughout his professional life. In his previous role, he was the Head of Sales and Business Development at Knack Systems. With the very best talent and experience the domain has to offer on-boarded, Acuver is building traction to redefine excellence in the CX sphere.

“We are delighted to have such cardinal, unmatched SAP CX veterans to lead our SAP delivery through these challenging times. They will be instrumental in enabling sustained success for Acuver’s clients by engineering unique customer journeys that address heightened consumer expectations.”, said Rajiv Upadhyay, Managing Partner, Acuver.

Customer expectations are seeing a drastic shift in the wake of COVID-19, and organizations that respond to changing demands will find an edge over competition. SAP C 4/HANA offers the right toolkit to address current market complexities and Acuver’s appointment of seasoned experts comes at an opportune moment. In the new role, Tirupati will be the chief custodian of Acuver’s SAP practise, identifying and nurturing new growth avenues be it in novel geographies, domains or new product launches stemming from the SAP suite. Amit will be the principal sales evangelist, scouting and converting new opportunities for Acuver to build and deliver Acuver’s CX expertise.

“From the dot come bubble to AI powered internet-of-things, I have witnessed the landscape evolve in pursuit of value-adding experiences. Customer-Focus is deep within Acuver’s DNA and I am thrilled to be building the customer success engagement portfolio to establish Acuver as the go-to authority on CX focused digitization”, said Tirupati. 

“Forging connections and learning via empathy is my life-long passion which can continue to flourish at Acuver. I am keen to build up synergies within the organization and aggressively drive up sales, expanding our customer base across geographies”, Amit stated.

To know more about the scope of supply chain and retail tech solutions from Acuver, please visit www.acuverconsulting.com. 

Acuver Consulting helps companies optimize their supply-chain for enhanced efficiency, profitability and customer experience. Acuver combines the right tools, methodologies and expertise in IT, business and technology to deliver solutions customized to the client’s unique operational landscape. 

Aakash Educational Services Offers Digitized Futuristic Platform for Education Community with SAP S/4HANA

With the aim to digitize education and transform student experiences, by steering innovative mindsets in the current COVID era, Aakash Educational Services Ltd. (AESL), a national leader in test preparation services, embarked on a digital transformation journey with SAP S/4HANA. This SAP adoption is an important step towards enabling AESL to offer a digital futuristic platform for the education community at large.

With the education industry shifting from a classroom to an online setup in the current pandemic environment, AESL made a swift decision to standardize their business processes and bring in operational efficiencies that can offer quality digital education services to internal as well as external stakeholders. They chose SAP’s next-generation Digital Core, SAP S/4HANA an intelligent, integrated ERP system that helps revolutionize business processes with intelligent automation. This digital upgradation will further lay the foundation of AESL towards financial transformation on which the company can scale, grow and be future-ready.

Commenting on the announcement, Mr Aakash Chaudhry, Director and CEO of Aakash Educational Services Limited (AESL), said: “We are investing heavily in technology to digitize our entire business model and systems, so that we stay with times and improve our offerings to our next-gene customers.  We trusted SAP S/4 HANA to become our technology architecture that seamlessly integrates our processes and services to align with the future plans of the company.” 

“India has the world’s largest population of about 500 million students in the age bracket of 5-24 years and this provides a great opportunity for the education sector. There is a huge need to adopt transformative and innovative approaches for further development in the education system,” said Parvesh Ghai, Vice President Sales, North & East India, Bangladesh, SAP. “We support institutes like AESL that believe in ‘digital transformations’ by bringing vast opportunities for taking the education and learning experience to the next level.”

AESL also plans to adopt industry best practices and gain a competitive advantage to stay ahead in the industry. This step towards digital transformation further lays the foundation of business growth and expansion planned for the coming years.

About Aakash Educational Services Limited (AESL)

Aakash Educational Services Limited (AESL) provides comprehensive test preparatory services for students preparing for Medical and Engineering Entrance Examinations, School/Board Exams and Competitive Exams such as NTSE, KVPY, and Olympiads. AESL believes that the “Aakash” brand is associated with quality coaching and a proven student selection track record in various Medical and Engineering Entrance Examinations, Scholarship exams & Olympiads. 

With over 32 years of operational experience in the test preparatory industry, the company has a large number of selections in Medical & Engineering Entrance Exams and several Foundation level Scholarship exams/Olympiads, a pan India network of 200+ Aakash Centers (including franchisee), and a student count of more than 250,000.

The Aakash group also owns famous K-12 EdTech brand, Meritnation.com as well.

Siemens and SAP Join Forces to Accelerate Industrial Transformation

End-to-End Software  

* Together, industry leaders Siemens and SAP will deliver integrated end-to-end software solutions across product lifecycle, supply chain and asset management.

* Partnership leverages expertise and technology of both companies to provide a true digital thread that helps enterprises eliminate process and information siloes, drives digitalization and delivers a comprehensive solution for the 4th industrial revolution (Industry 4.0).

* SAP will offer Siemens’ Teamcenter software as the core foundation for product lifecycle collaboration and product data management. Siemens will offer SAP® Intelligent Asset Management solutions and SAP Portfolio and Project Management applications to maximize business value for customers over the entire product and service lifecycle and enable new collaborative processes between manufacturers and operators.

Siemens and SAP SE has announced a new partnership that will leverage their industry expertise and bring together their complementary software solutions for product lifecycle, supply chain and asset management so their customers can deliver new innovation and collaborative business models that will accelerate industry transformation globally. Through this agreement, both SAP and Siemens will be able to complement and integrate their respective offerings in order to offer customers the first truly integrated and enhanced solutions for product lifecycle management (PLM), supply chain, service and asset management. This will enable customers to form a true digital thread integrating all virtual models and simulations of a product or asset with real-time business information, feedback and performance data over the entire lifecycle.

"Digital transformation will be critical for the manufacturing industries to increase productivity, flexibility and accelerate innovation, so companies must come together in new ways to enable the digital enterprise,” said Klaus Helmrich, Member of the Managing Board of Siemens AG and CEO of Siemens Digital Industries. “This exciting collaboration between two industry leaders is about more than just interoperability and interfaces; it is about creating a truly integrated digital thread that unites product and asset lifecycle management with the business that enables customers to optimize production of products.”

Silos between engineering and business have existed in enterprises for decades. This new partnership will help customers to break down these siloes so manufacturers, product design teams and service managers have the information needed to quickly create and manage customer-centric product and service offerings.

“As manufacturers design and deliver smarter products and assets, access to real-time business information across networks is critical to bring new and improved innovations to market faster,” said Thomas Saueressig, member of the Executive Board of SAP SE and responsible for SAP Product Engineering. “Bringing together expertise from SAP and Siemens to offer Industry 4.0-enabled business processes allows enterprises to create a digital thread for the entire product and asset lifecycle. With this end-to-end solution, teams across the business network can efficiently work together to design and deliver innovative products productively, profitably and sustainably.”

Going forward, both SAP and Siemens will be able to offer new solutions that combine their technologies in order to help companies shorten time to market by leveraging Industry 4.0-enabled data using intelligent assets and products. This will also give organizations the benefit of incorporating customer insights into product development through a comprehensive solution, from product design to service and asset management. As a first step in the partnership, SAP will offer Siemens’ Teamcenter®  software as the core foundation for product lifecycle collaboration and data management and Siemens will offer SAP® Intelligent Asset Management and SAP Portfolio and Project Management software to maximize the business value for manufacturers and operators across networks. Both companies will collaborate to develop applications from an end-to-end lifecycle perspective to help customers achieve a seamless digital thread that improves overall business performance.

“Combining Siemens’ Teamcenter and SAP S/4HANA® software provides companies an end-to-end process capability from product design to decommission,” said Bob Parker, Senior VP of Industry Research at IDC. “The IT benefits of pre-integration of PLM, ERP, asset management and supply chain applications and the business benefits from having a more resilient response to changing market demand make this a compelling consideration for companies seeking a competitive advantage in the digital economy.”

SAP Appoints Kulmeet Bawa as President and Managing Director of Indian Subcontinent

SAP SE has announced the appointment of Kulmeet Bawa as President and Managing Director for SAP Indian Subcontinent, effective July 20, 2020. Kulmeet will be responsible for driving and delivering an exceptional SAP experience for employees and customers across our ecosystem, as well as guide businesses in India, Bangladesh and Sri Lanka to adopt a digital-first mindset. Based in Gurgaon, Kulmeet will report directly to Scott Russell, President of SAP Asia Pacific Japan (APJ).

“The current pandemic environment requires companies to take swift action and accelerate digital transformation to become intelligent enterprises. At SAP we are committed to support our customers and help them transform, scale and win,” said Scott Russell, President, SAP APJ. “We are confident that Kulmeet’s track record of a customer-centric approach, his focus on people and effective team-work, coupled with deep industry knowledge, will propel SAP India to continued success,” he added.

Most recently, Kulmeet was the Chief Operating Officer for Resulticks where he led the growth strategy and execution of go-to-market for the organization. With cross functional experience of more than 25 years, Kulmeet has served with the Indian Army in the Armored Corps, subsequently moving to the corporate side. He led the India & South Asia market for Adobe orchestrating businesses to digitally transform and drive excellence in customer experience, prior to that he was with Microsoft Corporation and Sun Microsystems, managing enterprise strategies across industries and portfolios. 

“As India acclimatizes to the new reality in the new normal, it is important for businesses to permeate digital technologies in every industry, institution, business process, and individual experience,” said Kulmeet. “I am excited to move from Singapore back to India working closely with local customers, helping them adopt innovative technologies to achieve successful business outcomes,” he added.

Under the guidance and leadership of Deb Deep Sengupta, current SAP India MD and SAP veteran of two decades, the organization achieved significant success with strong growth across several business areas. Deep will work closely with Kulmeet to ensure a smooth leadership transition for our customers and partners. Deep’s next position will be announced in due course.

About SAP

As the Experience Company powered by the Intelligent Enterprise, SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP® system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables more than 440,000 business and public customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives. 

UNICEF India, SAP India Partner to Improve Employability of the Young

On World Youth Skills Day, UNICEF India today announced its partnership with SAP India to provide career counselling to young people in the country that will improve their employability skills in a COVID and post COVID era. UNICEF is collaborating with YuWaah (Generation Unlimited) under this initiative to provide digital education and occupational skillset to the underserved young people of the country.

Under the collaboration UNICEF – YuWaah – SAP will strengthen the following:

* Improve digital skills and life skills for young people

* Provide young people with career options.

* Reimagine the model in other states with the Government of India

* Impacting one million young people by the end of 2022

Young people living in rural areas are particularly vulnerable when it comes to career and employability opportunities due to limited access to information, training, opportunities or the skills to participate fully in India’s modernizing technology-driven economy. The national aggregate on learner-computer ratio is reported to be 1:89, suggesting an inequitable access[1] in rural schools. Evidence[2] suggests that technology solutions can be optimized better to address poor learning levels, low retention rates, poor life-skills, and gender inclusion.

“Quality education and digital inclusion have never been more important. COVID-19 has exposed the fragility of access to education and this couldn’t be more relevant to India which has the highest number of young people, said Alexandra van der Ploeg, Head of CSR at SAP. “Together with UNICEF in support of the UN’s Generation Unlimited initiative, we can use the power of innovation to solve social issues and help our youth through education, workforce readiness, and entrepreneurship. In true SAP spirit, our unique partnership with UNICEF will not only maximize our collective impact but inspire young people in India and across the globe to help the world run better. After all, if our young people aren’t given the opportunities for skill development, they won’t be able to associate and support social causes that help in development of a nation,” she said.

“COVID-19 has led to disruptions in educational, economic and social spheres of life, that has thrown up many challenges for young people. The UNICEF – YuWaah – SAP India partnership will empower young people to help them harness their creativity, problem-solving and leadership to make a difference in their lives and in their communities. This partnership will address urgent challenges young people face by equipping them with life skills, social innovation and career guidance,” said Dr. Yasmin Ali Haque, UNICEF Representative in India.

SAP Launches MSMEs Initiative “Global Bharat” to Make them Globally Competitive

SAP India announces the launch of Global Bharat, a program designed to enable Indian MSMEs become globally competitive by equipping them with digital technologies. In association with NASSCOM Foundation, United Nations Development Programme (UNDP) and Pratham InfoTech Foundation, the program further compliments Government of India’s vision to empower MSME sector by providing them access to global marketplace, digital skilling for the workforce and transforming business processes.

Given the current business environment and state of economies, Global Bharat will enable Indian MSMEs to become future-ready while driving greater efficiencies by adopting these 3 initiatives:

Gaining Access to Global Marketplace: MSMEs will have open access to SAP Ariba Discovery where any buyer can post sourcing needs and any of the four million suppliers on Ariba Network can respond with their ability to deliver the goods and services required with no fees through December 31, 2020. Ariba Network is the largest digital B2B marketplace where more than USD $3.3 trillion in global commerce flows annually. By accessing the SAP Ariba Discovery offer, Indian MSMEs can enroll themselves as suppliers and access a global customer market.

 

Digitally Skilling Workforce: Business owners will have access to SAP India’s Code Unnati, a coveted Golden Peacock Award winning digital skilling initiative. MSMEs will be provided accessibility to 240 courses (more getting added in a few months) on Digital Financial, Soft Skills, Productivity Technologies that will digitally skill the workforce and adapt to the new working environments. The curated courses will be made available through a mobile application for people to access via their android smartphone devices. Under this digital literacy program, SAP India has already trained over 1 million youth with the help of 1500 physical training centers

Digitally Transform Businesses: Global Bharat brings affordable and accessible enterprise technology for MSMEs. Through Bharat ERP initiative, they can now adopt SAP’s world class ERP; Business One Starter Pack on the cloud.  We understand from SAP’s partner ecosystem that they will make available this cloud offering for Rs 3999 per user per month with accessibility for maximum of 5 users per MSME. This Digital transformation will enhance efficiencies for businesses while enabling them to provide better products and services to their customers.

Speaking about the program, Deb Deep Sengupta, President and Managing Director, SAP Indian Subcontinent said, “The impact of pandemic on economy and businesses has been felt majorly by MSMEs across the country. Being a potential contributor to India’s GDP (29%) and providing employment to over 111 million people, it is imperative to strengthen the sector for the revival of the country’s economy. Global Bharat, is our endeavour to enable MSMEs to augment business operations and re-access critical processes that overcome inefficiencies and make them globally competitive.”

Subramanian Ananthapadmanabhan, Vice President and Head of General Business, SAP Indian Subcontinent further states, “80% of SAP’s customer base are SMEs that have adopted digital technologies and witnessed exponential growth. As India opens up to a post-COVID business landscape, we are excited to partner with Micro, Small and Medium Enterprises on their digital journeys and support them with technologies and skills necessary to gain scale and compete in the new environment.”

MSMEs can access these offerings under the Global Bharat program at www.GrowthMattersForum.com 

Retail sector to grow at 28% during 2008-12 in India

During 2008-2012, the IT market in the Indian retail sector is likely to grow at an estimated compound annual growth rate (CAGR) of 23 percent; reaching $1.4 billion by 2012, says a report. According to the report titled as 'IT in the Indian Retail Industry: Emerging Trends and Market Opportunities' brought out by Springboard Research; software is estimated to grow at a CAGR of 28 percent for the period under review, while hardware will grow at 19 percent.

Springboard Research is an IT market research and advisory firm. The firm has brought out this report after interviewing leading IT vendors operating in the retail sector and 152 Chief Information Officers from both large and mid-sized retail companies across India. According to Nilotpal Chakravarti, Senior Research Analyst, Springboard Research, although the recession has affected retailers' profitability, it opens a window of opportunity for IT vendors as retailers turn to technology to address the challenging economic scenario. "Many retailers are eschewing curtailing their long-term IT projects, while they remain cautious with short-term IT spending and new investments," he added.

Nearly half of the CIOs in the retail sector interviewed, indicated large format stores/hypermarkets as the top business opportunity in the sector, while competition is named as the biggest business challenge by a majority of the CIOs. Inventory management has emerged as the top strategic IT focus areas for the CIOs, followed by supply chain management (SCM). Enterprise resource planning (ERP) topped the list of business applications in terms of actual deployments in the last 24 months.

According to Springboard's data, POS (Point of sales) is the top preferred store solution that Indian retailers have deployed in their stores. CIOs revealed that a large number of retailers mentioned price as a key determinant in external IT vendor selection, while strong service and support came in the second place on the list of priorities. Other influencers like vendor reputation and existing relationship rank much lower in the priority hierarchy. Springboard also found that local IT vendors have a sizeable foothold in the retail space because they provide low-cost, industry-specific solutions.

According to Springboard's data, SAP, Microsoft and Oracle hold the largest market share in the Indian retail sector, while HCL is the leading local vendor in the retail space. IBM is also named as among the leading vendors in this space.

"Best-of-class retail solutions like RFID, intelligent shelves, and kiosks still remain out of reach for the Indian market because of their high cost. IT vendors should look to address this gap by rationalizing costs, along with clearly defining ROI benefits for clients," said Chakravarti.

Agencies

Henning Kagermann joins Wipro board of directors

Wipro has announced that the former CEO of SAP AG, Henning Kagermann, would be joining its board from October 27 this year. Kagermann, who retired as CEO of the global business software maker SAP in May 2009, is currently president of Acatech (German Academy of Science and Technology). He would be joining Wipro’s 10 other board of directors.

Commenting on his appointment, Mr Kagermann said, “I have for long admired Wipro as a company as much for its innovative approach to business as for its strong commitment to values. I am excited at the prospect of guiding the company as it prepares for its next phase of growth.”

With the addition of Mr Kagermann, seven of the 11 directors of Wipro will be independent directors that include Ashok Ganguly, BC Prabhakar, PM Sinha, Jagdish N Sheth, N Vaghul and William Arthur Owens.

Wipro chairman Azim Premji said: “We are delighted to welcome Mr Kagermann to our board. He brings in a unique combination of academic perspective, technical expertise and leadership experience. I am sure that Wipro will benefit from his rich knowledge, insights and wisdom.”

This is the second time that Wipro has inducted a former CEO of a global technology company onto its board. It earlier inducted William Arthur Owens, former CEO Nortel Networks in July, 2006. Besides Wipro, Mr Kagermann is currently a member of the supervisory boards of Deutsche Bank AG, Munich Re, Deutsche Post in Germany and in Nokia Corporation.

Prior to joining Acatech, Mr Kagermann was CEO of SAP AG, till 2009. Kagermann joined SAP in 1982 and was initially responsible for product development in the areas of cost accounting and controlling. Later, he oversaw the development of all administrative solutions, including human resources, as well as industry-specific development for banking, insurance, public sector, and healthcare.

His duties also included finance and administration as well as the management of all SAP regions. He has been a member of the SAP Executive Board since 1991.

Prior to joining SAP AG, Dr Henning Kagermann was Professor of Physics and Computer Science at the University of Tu Braunschwieg & University of Mannheim, Germany.

Agencies

Does SAP sees signs of recovery from recession?

SAP Co-Chief Executive Leo Apotheker said the next few months may bring "glimmers of hope" for the global economy.

Apotheker also said he believes the business software maker should stay independent, following fresh speculation in European markets that Microsoft Corp could bid for the German company. The talk was sparked by Microsoft's plans to sell a multibillion-dollar debt issue.

"We're probably starting to see a stabilization of the situation," Apotheker said at a news conference in New York. "We'll probably start to see some glimmers of hope in the second half of the year for the global economy." Global markets will likely see a fuller recovery in 2010, he added.

The S&P 500 and Dow industrials pared losses after his comments. Apotheker, who will become the sole CEO of SAP when Henning Kagermann's retires later in May, declined to comment on the Microsoft speculation, but said he believed it is in SAP's interest to remain independent.

"Our customers believe an independent SAP is the best value they can get," he said. Rumors periodically surface that either IBM or Microsoft might acquire SAP, which sells business management applications to large businesses that neither of those technology giants have in their portfolios.

Apotheker criticized rival Oracle Corp's decision to purchase hardware maker Sun Microsystems Inc, saying that businesses do not want to buy from vertically integrated technology companies that sell software alongside the computers that run it.

"I'm sorry to disappoint you," he said in response to a question on how Oracle's $7.4 billion purchase of Sun might reshape the industry. "It won't affect the industry much."

But Apotheker said SAP will do a few acquisitions "as we go along." SAP announced on Monday that it bought privately held Clear Standards, a small maker of software that helps businesses manage greenhouse gas emissions. Apotheker did not discuss financial terms of the acquisition.

Sterling, Virginia-based Clear Standards sells software that helps companies measure and mitigate greenhouse gas emissions, which contribute to global climate change and are increasingly coming under regulatory scrutiny.

Apotheker also said that previously announced job cuts are progressing as planned at SAP. The company is not planning any more job cuts, he added.

Agencies

Will major clients continue to stay with Satyam?

In a news that could bring cheer to Satyam employees, three of their big clients Nestle, Nissan and CIBA who were on wait and watch mode have assured to continue business with the firm.

"Clients such as Nestle and Nissan has already expressed their confidence in the company and had assured us that they will continue with us," an official privy to the development said. Nestle have also given some additional business to the Satyam last month, the person added further.

One of the multi-million dollar SAP client of Satyam, Nestle, which was earlier keeping a tab on the developments. Analysts had feared that post the acquisition of the firm by Tech Mahindra clients of Satyam who were sitting on the fence would jump to other vendors.

However, post the acquisition some of the companies had expressed confidence in the entity and pledged to continue business with them. Auto major Nissan for whom Satyam provides application management had also said that they would continue business with the firm. The company has also got an endorsement from another SAP client CIBA.

Moreover, United Kingdom, Switzerland and Germany who have earlier imposed some strict norms on Satyam employees for getting Visa have eased them. Post Satyam crisis, employees of Satyam were asked to be present in person and appear for visa interviews.

However, now they have eased the norms and the employees need not be present for the interview in person. Satyam Computers plunged into crisis after its founder B Ramalinga Raju in January admitted to have cooked the books of the company for year.

In April, information technology firm Tech Mahindra announced to acquire a 51 per cent stake in the beleaguered firm for Rs 2,900 crore. Earlier, the government-appointed chairman of Satyam Kiran Karnik had said that though some clients have left the company but at the same time Satyam have got some new work as well.

Agencies

SAP Unviels Co-Innovation Lab in Bangalore

SAP AG formally launched its Co-Innovation Lab in Bangalore, the third such lab in the world by the company. The lab that started its operation in October last year, joins the league of similar labs in Palo Alto and Tokyo. "The main goal of this lab is to create a platform for collaboration between SAP and its customers and partners on solutions to different challenges in the industry", said Satyajit Singh Mecker, Senior Vice President, Global Ecosystem and Partner Group.

The SAP Co-Innovation Lab hosts a simulated heterogeneous datacenter, integrating hardware and software from SAP and other participating sponsors. "This lab is not like a R&D lab, but it is a real lab, where partners and customers can solve their problems by collaboration", said Satyajit.

Wipro Technologies, a SAP partner, was one of the first to benefit from this SAP initiative. An Insurance Claims Analytics solution was developed by Wipro by working on a platform that was developed in the SAP Co-Innovation Lab. Some of the other partners associated with the lab include Cisco, HP and Intel.

SAP India that now has over 3,800 customers with 2,900 SMEs in the list, wants to tap the potential in the Indian market by this collaborative effort. "India, especially Bangalore has been a region that has seen explosive growth and the global meltdown has not diminished its stature in the global market", said Dr. Axel Henning Saleck, Vice President and Head of the Global SAP Co-Innovation Labs.

"In 2006, SAP had announced a total investment of one billion dollar in India over 5 years and establishment of this lab is part of the investment", said Satyajit. According to Satyajit, the company sees tremendous potential in the Indian market in segments like information technology, engineering, construction, chemicals and automotive. "The current challenge that we see in India is to maintain a balance between customers and partners and keep the focus right", added Satyajit.

Agencies

Has SAP lays off unspecified numbers in India?

The German software giant SAP AG reportedly laid off an unspecified number of employees recently as part of its previously announced plan to trim 3,000 jobs.

The lay offs were confirmed by a company spokesman according to the report. The spokesman said that the cuts were not directed at any one particular discipline or area of our business and were spread across the board.

SAP, which implemented cost savings in October after sales dropped sharply, said it would continue to slash costs and announced that it intended to reduce its workforce to 48,500 by the end of this year from 51,800 now.

The world's biggest maker of business management software gave no target for its key software and software-related sales this year but based its margin forecasts on the assumption that core sales would be flat or 1 percent lower than 2008 sales of 8.62 billion euros.

Co-chief executive Leo Apotheker told Bloomberg television in January that SAP was still seeing demand for software despite the global economic slump and that it intended to avoid forced layoffs. However, seems that approach is not working.

SAP said it expects the staff reductions to result in 300 million to 350 million euros in annual cost savings beginning in 2010 but also in restructuring charges this year in a range of 200-300 million euros.

That would weigh on its 2009 operating margin by 2 percentage points to 3 percentage points, the company said. It forecast an operating margin of 24.5 percent to 25.5 percent versus 28.2 percent last year.

SAP said 2008 operating profit rose 4 percent to 2.84 billion euros ($3.75 billion) and total software and software-related sales gained 14 percent to 8.46 billion euros.

Agencies

Satyam saga developments on Thursday

The developments of the Satyam Saga continues even on Thursday with the following highlights:

* Satyam assures its customers that business is as usual
* Where is Ramalinga Raju, former chairman of Satyam Computers
* Satyam top leaders pledge to stay on
* SAP, Oracle Assure Customer Support
* Foreign Firms Wary as Satyam Trial Looms
* YSR Urges Team to Manage Satyam Affair
* Infosys Will Not Buy Tainted' Satyam

To read the actual statement drafted by Ramalinga Raju of Satyam Computers click on the link below

http://online.wsj.com/public/resources/documents/Satyam.pdf

And to follow up on interesting issues like what drove to this extreme situation at Satyam, continue to browse through

http://editor-manu-sharma.blogspot.com/ on a regular basis.

Lawson to make a dent in the Indian ERP market

Lawson Software, the Minnesota-based third largest ERP company has entered the Indian market as part of the strategy to attract regional partners to serve customers.

According to a Gartner reports, India's ERP market is pegged at $143 million and is growing at 14-15 percent on a yearly basis. With more companies emerging in the infrastructure space, Lawson has opened an office in New Delhi to expand in the region. It has also appointed Kamal Sharma as its regional head for Lawson South Asia.

Talking to CIOL, Harry Debes, president & CEO of Lawson Software said, "we were predominantly a US-based company but have gone global since and have presence in about 33 countries. We see huge opportunities in India and other BRIC countries and expect to grow at a steady pace."

The company is already serving customers in India and Sri Lanka through partnerships with Symphony Services and ETP International and plans to draw on the expertise of more local partners and provide sales and marketing support via its India office.

"Even though ERP major Lawson opens India office have had their presence in India for several years, still we are sure of gaining a sizeable market share in the coming years through our partnership," remarks Debes.

In fact, the company entered India way back in 1994 and has about 25 customers existing in India and hopes to now focus on the mid-level customers. "Walmart, the leading global retail giants is one of Lawson's big corporate customers, so not necessarily targeting only on mid-sized or big corporates but will remain focused on new companies in fashion, F&B, healthcare, public sector verticals in India," says Sharma.

But on specific verticals like the healthcare segment where in Lawson claims to have about a 60 percent market share in the USA, the company is looking for active partners in the healthcare industry mainly for back office. Likewise, it has already signed up with ITC, Reliance Retail, PTEX in the fashion and garment vertical and KPIT Cummins in the equipment service and retail segments. It also has TBA in the food & beverages (F&B), Symphony in the distribution & manufacturing and likely to enter in the other segments also shortly.

The company plans to employ four initially at its Delhi office and grow over the years. On the global front, the company is expected to grow its headcount by 15 percent in 2008.

Lawson currently has offices in China, Hong Kong, India, Indonesia, Japan, Malaysia, Philippines, Singapore, Taiwan and also in Thailand.