Showing posts with label Call centres. Show all posts
Showing posts with label Call centres. Show all posts

Friday, July 17, 2020

Jaguar Land Rover Celebrates Clean Engine Manufacturing with Milestone of 1.5 Million and Counting

Milestones

* More than 1.5 million Jaguar Land Rover Ingenium engines have now been produced
* The Engine Manufacturing Centre (EMC) houses the full line up of Ingenium powertrain technologies
* New straight-six diesel joins the Ingenium family which also includes Electric Drive Units (EDU) assembled at the Wolverhampton facility, UK
* Innovative manufacturing facility supports the move to electrification and is part of the company’s Destination Zero mission 

Jaguar Land Rover has now produced over 1.5 million Ingenium engines, as the UK manufacturer celebrates its leading facility adding a new, advanced powertrain offering.

The Engine Manufacturing Centre in Wolverhampton, UK, produces the ultra-efficient Ingenium powertrain family, providing a range of clean and electrified powertrains for all Jaguar and Land Rover models*. 

The advanced Ingenium family, which includes a range of clean, refined and efficient diesel, petrol and electrified engines, are built to maximise performance whilst at the same time reducing the environmental impact and running costs for customers. Developed and manufactured in-house in the UK, Jaguar and Land Rover’s all-aluminium Ingenium engine designs are modular, flexible and scalable, with common core technologies. 

The latest addition to the Ingenium range is the six-cylinder diesel engine, which offers enhanced performance, smoothness and efficiency, powering the new Range Rover and new Range Rover Sport. The advanced in-line Ingenium diesel engine, featuring mild hybrid technology, joins the range of clean and efficient six-cylinder petrol and four-cylinder petrol and diesel engines manufactured at Jaguar Land Rover’s facility in the West Midlands.

The evolving, efficient Ingenium family supports the company’s long-term commitment to reduce vehicle emissions and improve fuel economy across its vehicle range. This is part of its Destination Zero mission and a commitment to reducing emissions and making environments cleaner through relentless innovation.  

Jaguar Land Rover will continue to develop its Ingenium technology, continue to advance the electrification of its model line-up and establish a concept hydrogen fuel cell powertrain solution**. The Engine Manufacturing Centre also houses the assembly of Electric Drive Units (EDUs), offering full flexibility between new petrol and diesel engines and EDUs for those customers who want to make the switch from conventional to electrified vehicles.

The Wolverhampton site is complemented by a growing electrification ecosystem in the Midlands, with the innovative and technologically advanced Battery Assembly Centre at nearby Hams Hall assembling PHEV and BEV batteries. Together, they will power the next generation of Jaguar and Land Rover electrified vehicles.

Ken Close, Jaguar Land Rover Powertrain Operations Launch Director, said: “We are experiencing unprecedented demand for cleaner-running vehicles, so it’s more important than ever to deliver clean and efficient engines without compromising on the performance or all-terrain capabilities our customers have come to expect. 

“Our Ingenium powertrains offer the very best of both worlds – better fuel efficiency and lower emissions, and even greater torque for a more responsive and engaging drive."

The Engine Manufacturing Centre supplies engines to Jaguar Land Rover’s global vehicle operations, with a large majority of those powertrain units used in UK based facilities including Solihull, home of the recently announced new Range Rover and new Range Rover Sport.

The latest six-cylinder diesel shares its manufacturing facilities with the six-cylinder petrol engine, which was successfully launched last year. These include machining of the key architecture, cylinder head, cylinder block and crankshaft, as well as the assembly and testing of the engine. The Engine Manufacturing Centre has utilised its extensive modern machining, assembly, test and metrology capability to successfully deliver one of the world’s leading clean diesel engines.

Monday, July 20, 2009

Will BT take back 2,000 Desi jobs to UK?

BT chief executive Ian Livingston has announced that the company will revert at least 2,000 call centre jobs from India back to Britain.

The company has a significant presence in India where the telecom major has a customer service staff of 11,000 employees.

At the group's annual meeting Livingston was asked by an investor, about the group's planning to close call centres in India. Livingston disclosed the plans to revert jobs in his response to the question.

However, BT said the move had nothing to do with the quality of service offered in India. A BT spokesperson said, “This is not about customer service as the service in our operations around the globe is of very similar standards. It is about the effective deployment of our resources.”

“We have opportunities to bring some activities, carried out by our partners, back from outside the UK to permanent BT employees in the UK who are skilled to do this work,” he said.

CNet.com

Thursday, April 9, 2009

Will the Obama's policy on US firm to pull back jobs have effect on India?

Sallie Mae, a US-based company which gives loans to students, Monday announced to move back as many as 2,000 overseas jobs, including those from India, even if it means an additional financial burden on the company because of higher labour expenses.

"It's the right thing to do," said Sallie Mae Chief Executive Albert Lord at a press conference which was attended by Democrat Congressman Paul Kanjorski and Senator Robert Casey in an apparent reference to the large scale job losses in the US in the last one year.

The value of a company's franchise is essentially measured in financial terms, but there are a lot of values in a company that relate to the long-term value of a franchise. It's a wise investment in the company's future, Lord said.

"The current economic environment has caused our communities to struggle with job losses. They need jobs, and we will put 2,000 of them into US facilities as soon as we possibly can," he added.

In the next 18 months, some 2,000 overseas jobs would be moved back to the US. These jobs are primarily in India, Mexico and the Philippines and are basically call centres, information technology and operations support positions.

The move would cost the company $350,000 per annum as the workers in the US would have to be paid a much higher wage than those in countries such as India.

Sallie Mae is the largest US-based student loan provider. It employs more than 8,000 people in the US. For quite some time, it has been struggling during the credit crunch to finance loans to students.

In the fourth quarter the company had reported a net loss of $216 million, in which it made $4.8 billion in student loans. Through its subsidiaries, the company manages $180 billion in education loans and serves 10 million student and parent customers.

Agencies

Tuesday, March 3, 2009

Has Accenture sacked half Manila workforce?

US-based outsourcing firm Accenture is laying off almost half its workforce in the Philippine capital due to the effects of the global financial crisis, the Labour Department said.

Accenture Philippines has filed a notice of retrenchment for about 500 workers at its facilities in Manila, said Labour Undersecretary Rosalinda Baldoz.

Accenture, which engages in business process outsourcing, including call centres, had about a thousand workers in Manila and in March 2008 it opened an office in the central city of Cebu which employs about 500 people.

Call centres and other outsourced business processes have become a major industry in the Philippines. Industry leaders had previously predicted that the sector would not be affected by the global financial turmoil as companies in developed countries would outsource more of their functions abroad to save money during the crisis.

Agencies

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