JCPenney India has announced the appointment of Kaushik Das as their new Managing Director (MD). Kaushik will be based out of the Bangalore office and will drive innovation and lead the transformation strategy for the center.
Kaushik brings with him over 22 years of rich global experience in strategy, operations, transformation, customer experience, enterprise programs & change management - across Retail, Fintech, Financial Services, and Consulting within GCCs. His diverse skill set, coupled with his extensive experience, makes him the ideal leader to steer JCPenney India towards its transformational goals.
Kaushik has held key leadership roles at esteemed organizations such as Kabbage Inc., and Target. In his most recent role as a Global Senior Director of Operations and Analytics at Giant Eagle, he was responsible for shaping and building the foundation of the GCC across all dimensions of people, processes, and technology.
In a statement, Sharmeelee Bala, CIO, JCPenney, Said, "We’re thrilled to welcome Kaushik as the new Managing Director of JCPenney India. We’re confident he’ll lead the organization with his vision and heart, and look forward to Kaushik leading our Bangalore center.”
Kaushik shared his excitement for analytics and tech transformation in a statement. “I’m thrilled to be part of JCPenney India during such an active phase of innovation for the organization across the globe. With AI changing the retail landscape, I’m Looking forward to leading our teams and driving our global transformation strategy.”
We are JCPenney Services India. Together, our purpose is to celebrate and serve diverse, working American families. We proudly serve customers at more than 650 stores across the United States and Puerto Rico, and the Company’s flagship store, jcp.com. We’re one of the nation’s largest retailers of apparel, home, jewelry, and beauty merchandise with a growing portfolio of private and national brands. Guided by the Golden Rule, we’re committed to building strong, inclusive teams that come together to serve JCPenney’s purpose. Our office in Bangalore, India opened in 2016; and since then, we’ve grown to over 700 employees. Our center provides critical business functions, including technology, e-commerce operations, retail operations, merchandising and other capabilities. We’re not just an alternative location but critical to JCPenney’s long-term strategy.