Tuesday, July 11, 2023

FADA Releases June’23 Vehicle Retail Data For The State of Karnataka


The Federation of Automobile Dealers Associations (FADA) released Vehicle Retail Data for June’23 for the State of Karnataka.  

June’23 Retails 

Commenting on how June’23 performed, FADA Karnataka State Chairperson, Mr Dharma Teja G said, 

“Karnataka continues on the growth trajectory for the 1st quarter of FY 23-24. We see good to robust growth across all segments with a growth of 11%, 165%, 18%, 7% and 14% for 2W, 3W, CV, PV and Tractor segments respectively. With a good monsoon, we hope this will continue for the rest of the year.” 

Experion Technologies Launches In Japan: Sets Up “Joint Venture With Indocosmo”


* In line with its vision of expanding global footprint, Experion Technologies has set its sights on providing exceptional product engineering & digital transformation services to the underserved Japan market. 

* The Joint Venture will help in setting up an effective digital ecosystem in the Japanese IT market.  

Experion Technologies, a global Product Engineering services company, has entered a joint venturewith Indocosmo Systems to create Experion-Indocosmo Technologies KK, a subsidiary of Experion Technologies Pvt. Ltd., to expand its reach to the promising shores of Japan. Japan is currently the fourth largest IT market in the world, and revenue from its software market is projected to reach US$23.95 billion in 2023. The largest segment is Enterprise Software, with a projected market volume of US$9.88 billion in 2023. 

Taking Indian IT to the Land of The Rising Sun 

“We have chosen Japan for our next strategic expansion with great anticipation and enthusiasm. Japan's rich culture of innovation, renowned for its attention to detail and precision, resonates deeply with our commitment to excellence in product engineering. The cultural synergy between our nations creates a strong foundation for collaboration and mutual success. With the strategic partnership with Indocosmo, we plan to bring Experion’s advanced tech capabilities, product engineering process competence, and learnings gained from other markets, such as the US, UK, Europe, and Australia, to this new shore of opportunity. This collaboration allows us to leverage Indocosmo’s deep understanding of the cultural landscape, language, and customer relationships, which will be instrumental in navigating the intricacies of the Japan market.” said Mr. Binu Jacob, MD & CEO, Experion Technologies.  

Indocosmo is a 20-year-old IT services company established in Tokyo, Japan. The company has extensive experience providing IT consulting and development with a predominantly onsite team. The company has catered to the SME segment for the past two decades, building strong relationships and business ties with Japanese clients. Experion’s expertise in product engineering, specifically their domain-specific capabilities in Automotive, Manufacturing, Retail, Transport and Logistics, BFSI and Healthcare- will elevate this invaluable foundation to offering services to Tier 1 companies. The long-standing relationships Indocosmo has in the Japanese market are set to be a sure pedestal from which this partnership will rise.  

“We are thrilled about this transformative joint venture and the boundless possibilities it unlocks for our operations in Japan! Indocosmo's extensive market knowledge and Experion's unmatched experience & maturity in product engineering and digital transformation for a global clientele prime us to revolutionize the digital landscape here. Experion's technical skills, honed through delivering successful projects worldwide, give us a remarkable advantage in meeting the unique needs of customers in Japan,” said Mr. Davis Sebastian, MD & CEO, Experion Indocosmo, Japan. 

Powering Japan’s Mission to Digitize:  

According to a report by the EU-Japan Centre for Industrial Cooperation, Digital Transformation implementation and the adoption of advanced technologies are expected to contribute to addressing challenges in Japan’s private and public sectors - the aging workforce and comparatively low productivity, while also revitalizing the country’s economy through entrepreneurial innovation.  

Japan faces a critical challenge, the "Digital Cliff," as highlighted by the Ministry of Economy, Trade and Industry (METI) in 2018. With a projected shortage of 430,000 IT professionals and over 60% of core IT systems operating for more than two decades, Japan risks a 12 trillion-yen annual economic loss by 2030. The COVID-19 pandemic has further exposed Japan's digital delay and the need for rapid transformation. 

Ranked #28 in the 2021 IMD Digital Competitiveness metric, Japan must embrace digitalization to maintain its position as a top-three global economy. However, Japan's digital competitiveness index has stagnated for five years while neighboring Asian nations surge ahead. Although Japanese companies are accelerating digitization efforts, they still lag two years behind global peers. 

The Government of Japan has prioritized digital transformation to secure its economic future. Some of the most notable ones include inaugurating the Digital Agency in September 2021, policies published over the past 5 years to encourage the shift toward “Society 5.0”, which draws a society that leverages technologies such as AI, the cloud and the IoT to support the convergence of the cyber and physical spaces, priorities in smart cities, disaster prevention and data platform and policy measures for the realization of digital transformation including investments in disruptive R&D programs, the creation of digital talents and appropriate IT infrastructures, the development of the startup ecosystem, as well as the provision of support and guidelines to encourage the private sector to adopt cutting edge technologies. In parallel, measures to materialize the digitalization of government services are implemented to evolve toward strong e-government. 

“Surveys by some of the world’s top software firms show that a lack of partnership with digital players is one of the main reasons Japan lags in digital transformation adoption. They have observed weaknesses in the ability of organizations to collaborate and create partnerships with digital players to set up an effective digital ecosystem. This is also true for large organizations, which already benefit from a wide network but struggle to find the best and most suitable partners. This is where Experion Indocosmo will step in and make a real difference.” added Mr. Jacob.  

In Japan, there is a strong emphasis on high standards and a commitment to delivering top-quality work. By joining forces with Indocosmo, Experion is poised to exceed these expectations and bring the best-in-class digital transformation solutions to Japanese enterprises. The Experion team is geared up to take on this exciting new phase of their growth journey, with employees undergoing cultural and language training to move onsite for the projects in the pipeline.  

To know more, visit https://www.experionglobal.com/ and for updates, follow us on: 

Facebook @experiontechnologies 

LinkedIn @experiontechnologies 

Twitter @experionglobal 

Apollo Cradle & Children’s Hospital Inaugurated At Rajajinagar, Bengaluru by Dr.Chitra Ramamurth And Actress Sapthami Gowda


~Complete women’s care from conception, delivery, post-delivery and childcare – Now at Rajajinagar~ 

Apollo Cradle & Children’s Hospital, one of the country’s leading hospital networks for women and children, was inaugurated at Rajajinagar, Bengaluru by Chief Guests Dr. (Prof.) Chitra Ramamurthy, Lead consultant Obstetrics and gynecology, Apollo Cradle & Apollo Fertility and ActressMs. Sapthami Gowda, along with the medical team. 

Commenting on the occasion, Mr. Sriram Iyer, CEO, Apollo Health and Lifestyle Limited said, “The hospital will cater to all the medical needs of women & children, like natural, painless & High-risk pregnancy, post-natal care, neonatal & pediatric subspecialities, with round-the-clock maternal emergency services.”  

Speaking about the world-class facilities offered, Dr Chitra Ramamurthy, Lead Consultant - Obstetrics and Gynaecology, Apollo Cradle & Apollo Fertility said, "Expectant mothers get to experience a whole bouquet of services here, apart from the relief that they are in the safe hands. We are increasing our presence and that is proof of the trust people have on the brand." 

Actor Sapthami Gowda appreciated brand Apollo Cradle for upholding high standards of clinical excellence and said, “Apollo Cradle is known for their world-class healthcare services. I am glad they are opening multiple centers in Bengaluru with the latest being this unit @ Rajaji Nagar & Electronic city coming soon. They are making the best medical facilities accessible the women & children of Bengaluru.”    

As a trusted and much-appreciated brand, Apollo Cradle is known for its continuous commitment in providing patient-centered services to women and children. The hospital at Rajajinagar will enhance access to high-quality medical care, excellence, experience, and expertise, and establish new benchmarks for the treatment of expectant mothers, Newborn and pediatrics for the residents living in and around Rajajinagar.  

In line with the other facilities of the group, this center of Apollo Cradle & Children’s Hospital will provide state-of-the-art care for women and children. This exclusive advanced facility at Rajajinagar has been designed by renowned architects and is backed by nearly four decades of clinical expertise of Apollo.  The hospital has well planned and seamlessly designed OPD for children, women and would-be mothers.  

While accommodating world-class technology, the conceptually designed and purpose-built infrastructure, with imaginatively designed interiors replete with rich colours, provide comfort and family-centered care for patients. The dedicated, certified and well-trained medical team will offer pediatric and round-the-clock emergency care for the mother –to-be , 

Facility Highlights 

 A 28 bedded state-of-the-art infrastructure   

10 bedded Level-III NICU, with an attached perinatal (18 bed) centre 

Dedicated fetal medicine and high-risk obstetrics, under one roof 

The newly launched Apollo cradle facility is the fourth in Bengaluru, after Marathahalli, Jayanagar and Koramangala.  There is a clinic at Varthur and yet another centre is coming up at Electronic City.  This is the 17th centre in India.  

About Apollo Cradle & Children's Hospital 

Apollo Cradle & Children's Hospitals is known for its outstanding standards of clinical excellence, Supreme healthcare services, and commitment to providing patient-centered care in the field of women's and children's healthcare. Even after 40 years and over 2,00,000+ babies delivered, each mother and baby is unique to us. With 17+ centres spread across five important Indian cities—Hyderabad, Bengaluru, Delhi NCR, Chennai and Amritsar—Apollo Cradle & Children's Hospital has established new standards for providing high-quality medical services. 

 The hospital will expand access to high-quality healthcare and establish new benchmarks for the treatment of expectant mothers and newborns with the addition of its new facility in Rajajinagar. 

To know more, please log on to https://www.apollocradle.com/ 

The Apollo Cradle & Children's Bouquet of Services 

Obstetrics  

Gynaecology  

Fetal Medicine 

High-risk Pregnancy 

Laparoscopic Surgery  

NICU (Level III)/ Newborn Care 

GeneralPaediatrics  

Pediatric Subspecialties 

Immunization 

Women Wellness Healthcheck-ups for all age groups 

Emergency services for the mother-to-be  

Round-the-clock Ambulance Services 

Photo Caption : Ms. Sapthami Gowda, Indian Actress, Kantara movie fame along with Dr. Chitra Ramamurthy Lead Consultant - Obstetrics and Gynaecology and Mr. Anubhav Prashant , COO – Apollo Cradle & Children’s Hospital and Apollo Fertility during the inauguration of Apollo Cradle & Children’s Hospital Rajajinagar, Bengaluru .

Ozonetel Integrates ChatGPT Into Contact Centers To Revolutionize Customer Experience


* Leverages Generative AI and builds a suite of intelligent solutions for enhanced contact center efficiency  

Ozonetel, a leading omnichannel customer experience platform provider is leveraging ChatGPT and Generative AI and has built a suite of intelligent solutions to revolutionize customer experience and enhance contact center efficiency.  

The benefits of ChatGPT-powered contact centers are manifold. Businesses will be able to harness the intelligence gathered from millions of customer interactions to transform agent efficiency, drive personalized customer experiences, and achieve higher client satisfaction.  

With this suite of solutions, contact centers will have a self-evolving knowledge repository that continuously learns from available resources such as documents, conversations, and FAQs, creating a comprehensive one-stop solution for customer support and agent training. Agent-facing AI will also help organizations resolve queries faster and personalize conversations more effectively. 

The current release includes Automated Quality Audits for Contact Centers, Agent-facing Conversational Intelligence, Intelligent Neural Search, and Voice and Chatbots. 

"For quite a few years now, we have been using AI in contact centers. But now it is time to completely transform the existing AI orchestration in contact centers by integrating Generative AI. We believe the integration of ChatGPT into contact centers will bring about a paradigm shift in their efficiency and revolutionize customer experience. Ozonetel has always been a pioneer in the cloud communication space, and we are proud to be front-runners with Generative AI too. Our readiness to integrate ChatGPT comes from our years of experience in designing and building a proprietary AI engine for contact centers,” says Chaitanya Chokkareddy, Chief Product Officer at Ozonetel. 

ChatGPT-enabled Automated Quality Audits will help eliminate random sampling and manual errors, allowing for 100% monitoring of calls in contact centers. It will enable real-time evaluation of agent performance with detailed insights into conversational intent and customer sentiment. Conversational Intelligence — gathered from millions of customer interactions — will provide agents with actionable advice, smart suggestions and real-time information on customer sentiment and intent, leading to more effective and satisfying conversations.  

Ozonetel's ChatGPT-enabled Neural Search will help contact centers build intelligent knowledge repositories surpassing traditional keyword search to equip agents with precise and contextual information rapidly and at scale, thereby minimizing escalations and improving First Contact Resolution (FCR) rates. Chat and voice bots enabled by ChatGPT will converse with customers in an accurate, contextual, and human-like manner. Repetitive tasks and common customer queries can be efficiently automated at scale. 

About Ozonetel 

Ozonetel is an industry leader within the Customer Experience (CX) space, offering businesses a robust, omnichannel platform to manage end-to-end communication flows. Its AI-powered, full-stack platform has enabled over 2,500+ businesses to simplify, manage, and analyze interactions at every step of their customer communication and engagement journey. The platform helps enterprises to engage with customers at every touchpoint across voice, chat, SMS, WhatsApp, and other digital channels. It fully integrates with CRM and other business applications and offers a truly omnichannel experience for customers.?For more information,  visit www.ozonetel.com 

Monday, July 10, 2023

Experience The Future Of Sleep With ‘Neuma’, India's First Firmness Adjustable Mattress By Duroflex


~The game-changing mattress elevates sleep technology in India offering customized sleep spaces~

Duroflex, India's leading sleep solutions provider renowned for championing the importance of quality sleep has introduced a groundbreaking innovation in sleep technology, Neuma - India’s first-ever firmness adjustable mattress. The mattress is designed to revolutionize the way individuals approach sleep and rest by empowering them with the ability to shape their sleep environment according to their needs.

Neuma has been scientifically designed with a patented technology that activates deep restorative sleep by creating personal sleep experiences. Its Dual Side Adjustable Firmness allows for firmness adjustments on each side of the mattress, ensuring that both the sleepers achieve their desired level of comfort. Whether you're a stomach sleeper, back sleeper, or side sleeper, Neuma adapts to multiple sleep positions, ensuring a perfect fit for the user’s preferred style. With its versatility and adaptability, Neuma presents itself as the ideal choice for those seeking a truly tailored sleep experience. Consumers can now bid farewell to restless nights and attain optimal spinal alignment and support, all in the comfort of their own bed with Neuma.

By recording, storing, and identifying a sleeper's specific pressure points, Neuma ensures a truly personalized sleep experience to offer deep and restorative sleep. Even when sitting, working, or simply relaxing in bed, Neuma's patented technology effortlessly adapts the firmness. It can be easily operated by a smart remote control and a mobile app, allowing hassle free mattress adjustment to the firmness level of one’s choice. Neuma comes with a 5-year warranty, a testament to its superior quality and longevity.

Going beyond adjustable firmness, Neuma incorporates additional features that significantly impact everyday life. The inclusion of Heat away Technology in the mattress ensures a cool sleep surface, keeping individuals cool and comfortable throughout the night. By regulating temperature and reducing discomfort caused by heat buildup, the mattress ensures individuals get their quality sleep required to feel refreshed, revitalized, and ready to tackle the day ahead.

Speaking on the launch of the revolutionary new offering, Mohanraj Jagannivasan, CEO, Duroflex said, “Our dedication to innovation stems from our deep-rooted desire to maximize the benefits that restful sleep has on the human body. With that we are delighted to unveil Neuma, a breakthrough mattress poised to redefine the sleep solutions market in India. The need to personalize sleep experiences has stressed people for ages. With Neuma, we offer a revolutionary solution to this challenge by creating personalized sleep spaces within shared environments. The firmness adjustable feature of the mattress represents a monumental technological leap forward, marking the beginning of a new era in sleep innovation and personalized comfort. We will continue to introduce more innovations like this in the Indian market to enhance sleep experiences in the country.”

Duroflex's aim extends beyond simply providing sleep solutions and has been a market innovator in meeting customer demands in sleep. For 60 years, the brand has been promoting healthier sleeping habits among Indians and since then it has advanced significantly in terms of innovation and leadership in the sleep solutions sector.

Neuma is available in king and queen sizes, starting at just Rs. 131,578. Duroflex also offers customized options tailored to meet individual consumer requirements.

About Duroflex

Duroflex is one of India’s leading sleep solutions providers with a wide range of premium mattresses and sleep accessories. This revolutionary brand with over five decades of expertise and state-of-the-art technology is redefining the meaning of quality sleep.

Duroflex has distinguished itself as a leader in the industry with an innovative and cutting-edge range of products that is first of its kind in India. Its signature range – Duropedic is India’s No.1 doctor recommended orthopedic mattress range. The brand is today synonymous with quality, innovation, and comfort. Its product portfolio is backed by strong technical know-how, modern equipment, and the ability to understand future needs. 

Every Startup Should Have Only One Leader, Not Multiple Leaders,” Says Narayana Murthy At The Moneycontrol Startup Conclave 2023


Narayana Murthy, Founder of Infosys, took the floor at Moneycontrol Startup Conclave 2023 to speak in a candid conversation with his son, Rohan Murthy, Founder of Soroco.

The IIT alumnus was asked why he chose to become an entrepreneur. He answered, "Because I believe the only way society can remove its poverty is through the power of entrepreneurship, creating jobs, translating ideas into jobs, translating ideas into wealth, and enhancing taxes paid to the government."

When asked to list key attributes of entrepreneurs, he highlighted, "They must have the power of imagination. They must be comfortable with innovation, with doing something unusual. Passion fuels your energy, enthusiasm, and ability to achieve the target, and for this, the leader must have an articulated value system."

The next key step for any nascent business is hiring talent. He recommended, "My focus was on competence. Without that, nothing will happen. The second is the value system. In the beginning, everybody has to trust everybody else implicitly. The only thing the employees have are your words. For this, you must be authentic. When employees work as a team, in unison, there is a high probability of people buying into your vision, and that vision must have something in it for everybody."

On devising leadership and organizational structure, he suggests, "Every startup company must have only one leader. There cannot be two or three leaders. Just one leader." He adds, "Once the managerial phase comes in, you invite managers to create systems and processes, establish protocols, invite independent directors, and have a good governance mechanism."

Crippling uncertainty and self-doubt are common among all startup founders. Addressing pathways to tackle that, Mr. Narayana Murthy shares how he felt when his company went public, "When we went public, we were worried about whether we would do well or not." For navigating times when things get tough at the office and at home, he suggested, "You should not panic. During uncertain times, I would crack jokes in the office and talk to them about how other people have gone through such times as well, and how God is with us. Sometimes, logic doesn't suffice. There are moments when one must transcend logic, embrace faith, and believe in God."

Reminiscing about his roots, he elaborated on how selecting a career pathway wasn't as parent-regulated back then as it is today. He said, "Back then, they didn't ask us 'what are you going to do.' Somehow, that environment gave us much freedom. Acknowledging his wife's pivotal role during the early stages of building his business, Mr. Murthy expressed his gratitude for Mrs. Sudha Murthy, present at the Moneycontrol Startup Conclave 2023. He shares, "My wife stood by me when my colleagues were unsupportive."

The session also included Mrs. Murthy sharing her perspective as the first angel investor in Murthy's life. She shares the anecdote, "Living with a successful man can be extremely challenging. They are not ordinary individuals; they possess eccentricities and lack conventional logic at home, reserving it solely for the office. These accomplished individuals often have sky-high expectations, requiring their partners to juggle multiple roles simultaneously." She adds, "They expect their partners to be a wife, secretary, finance manager, nanny, advisor, and assume various other responsibilities. Failing in any one of these roles can have a profound negative impact on their well-being."

A number of budding startups present at the Moneycontrol Startup Conclave 2023 sought Murthy's perspective on the principle of good governance, to which he suggested, "Put the interest of the community ahead of your personal interest, in the short and mid-run, and you will emerge a winner in the long term. It is a philosophy that you either have or you don't.

Bandhan Financial Services Fund To Offer Investors A Broader Set Of Opportunities To Invest In India’s Growth Story


* The fund opens for subscription on July 10, 2023

Bandhan Mutual Fund announced the launch of the Bandhan Financial Services Fund, an open-ended equity scheme, offering investors the opportunity to benefit from the multi-year growth opportunities in the financial services sector. The fund will be actively managed by a team that has a strong pedigree and expertise in leveraging the vast opportunities across this attractive value chain, providing investors with an opportunity to benefit from the growth story of the economy. The New Fund Offer will open on Monday, July 10, 2023, and close on Monday, July 24, 2023. Investment in Bandhan Financial Services Fund can be made through licensed mutual fund distributors and online platforms, as well as, directly on https://www.bandhanmutual.com.

Highlighting why investors should consider investing in the Financial Services Sector, Mr. Vishal Kapoor, CEO, Bandhan AMC said, “A significant portion of India’s economic growth is fueled by the financial services sector. Powerful enablers like increasing financial inclusion, growing digitization, and the relatively stronger balance sheet of banks and NBFCs provide visibility for strong earnings growth for this sector. It has been a key driver of returns for the capital market with the Financial Services Index growing 18X since inception compared to 10X for the Nifty 500 Index. The Bandhan Financial Services Fund will go beyond the traditional Banking sector by diversifying further with investments in Capital Markets, NBFCs, Insurance, and Fintech as well, providing investors with an opportunity to benefit from India’s long-term growth story.”

Mr. Sumit Agrawal, Fund Manager for Bandhan Financial Services Fund added, “The financial services sector is agile in embracing new businesses and themes that could further enhance its growth prospects. With a whole host of sub-segments and a solid track record for wealth creation over the long term, the valuation of the Nifty Financial Services Index is currently at reasonable levels, a relatively attractive entry point for investors looking to benefit from the growth prospects of this diversified sector. The Bandhan Financial Services Fund has a bottom-up stock selection approach with flexible allocation across market cap segments, facilitating focus on growth-oriented companies that have proven competitive positioning, good management quality, and a robust earnings trajectory.”

The Bandhan Financial Services Fund will use a 3-factor model for stock selection. The fund manager will prioritize the stock’s Earnings Trajectory, Management Quality, and Competitive Positioning, thereby focusing on both the quality and growth aspects of the portfolio. The fund’s portfolio construction would follow the flexi cap approach from a market cap allocation standpoint and will be actively managed. It will follow a growth style of management and look at medium to long-term growth opportunities.

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