Canon India, one of the leading digital imaging organizations in country, announced the launch of its first ever PIXMA Zone in India today. Designed and conceptualized to exhibit the entire range of Canon Inkjet technology and its features, the PIXMA Concept store is aimed to familiarize the consumers with all categories of Inkjet printers, cartridges and photo media according to their usage and needs. By providing a personalized demo experience with an excellent sales support, this store is a one-stop shop solution for all printing requirements.
The launch of the PIXMA Zone is timed perfectly to compliment the festivities prevalent in the country now. Users will be able to avail various festive offers at the store, enabling them to commence their celebrations with enthusiasm. The organization has announced a ‘Print & Play’ offer, through which customers will get Bluetooth Speaker free on purchase of PIXMA G 2010 & PIXMA G 3010. Canon PIXMA G series printers are aimed at making printing hassle free with features like wireless connectivity and integrated ink tank. Customers will be able to avail the benefits of this festive offer, until December 31, 2018.
Located at Janakpuri District Center, the store was inaugurated by Kazutada Kobayashi, President and CEO, Canon India, Eddie Udagawa, Vice President, Consumer Imaging & Information Centre and C Sukumaran, Director, Consumer System Products, Canon India.
Present at the inauguration of the first Canon PIXMA Concept store in India, Kazutada Kobayashi, President and CEO, Canon India said, “At Canon, we consider it as one of our primary objectives to strengthen the culture of imaging, by making both clicking and printing an enriching experience for our customers. From input of images to output, we take pride in taking care of the entire 360 degree offerings, starting with the camera, then image processing, to printing of pictures. The commitment, skill and innovation to offer a complete solutions portfolio is what makes our offerings unique and leading in the market. For almost a decade, our CIS stores, have been instrumental in this regard and today’s launch of the PIXMA Zones, will further support our endeavor. We foresee these stores to be yet another contributors in our journey of customer delight, enabling us to penetrate into the widest geographies in the country.”
Eddie Udagawa, Vice President, Consumer Imaging & Information Centre commented, “In line with our constant endeavor of customer satisfaction, we bring for our customers the exclusive PIXMA Zones, which will further contribute to strengthening the awareness for our printer portfolio. Our inkjet printer range has established itself as one of our top performers, catering to our wide customer portfolio, including home, SOHO’s, jobbers, and even expanding to the SME segment. With these customized PIXMA Zones equipped with well-trained demonstrators, we look forward to providing an exhaustive product experience to our existing and potential customers. Along with Delhi, we aim to open the PIXMA zones in metros like Mumbai, Bangalore and Chennai, this year. We further envision strengthening our retail footprint and regional penetration, by expanding the stores to the tier II and III towns, in the coming years.”
Sharing his thoughts on the launch C Sukumaran, Director, Consumer System Products, Canon India said, “With the continuously increasing demand for our inkjet products, we are further strengthening our outreach with the launch of conceptualized and experiential stores. Printing is a form of expression, whether for personal or professional use and it demands the right technology and understanding. The PIXMA Zones are designed to address the varied print requirements of our customers and simplify their printing needs with live demonstrations of our expansive inkjet portfolio. We would want people to experience joy in printing and the right experience will enable them to further understand this space of imaging. We are positive that our shop in shop stores, will strengthen customer engagement and add value to their buying experience. We would be happy to make all efforts to make this festival season more joyful and prosperous for them.”
The Canon PIXMA Concept stores are designed to further help the retailers understand the consumer behavior and provide them exclusive products, schemes and offers, keeping pace with the latest technology. The product display for home and office use would include product series like MG, MAXIFY, G, TS and E and professional portable printers.
Bajaj Electricals Ltd., India’s leading consumer durable and lighting company, launched a range of four new Mixer Grinders in Bangalore City today - Bajaj Stormix, Bajaj Twister Dlx, Bajaj Twister Fruity & Bajaj Hexagrind. These powerful mixer grinders are designed keeping in mind the changing consumer needs with respect to more convenience features that also compliment the aesthetics of the modern kitchen.
Some of these products were recently introduced in select markets, but this is the 1st appearance of these 4 Mixers in the South Zone. As per market studies, South Zone holds an importance in the MG segment, as over 40% of MG sales happen in South zone. The consumer needs in the South markets are very different due to the difference in cuisine. Within the South markets, Karnataka is the strongest turf for Bajaj Electricals for Mixer Grinders. This was our 1st step in entering the South market with a completely new range of product offering suiting consumer requirements – Bajaj Twister Dlx, Bajaj Twister Fruity, Bajaj Hexagrind & the Bajaj Stormix Mixer Grinders. Stormix has not been introduced in any other market so far and made its debut in Bangalore.
With this launch, Bajaj Electricals aims to delight the consumers’ experience in the kitchen during food preparation and also add vibrancy to the kitchen décor. The launch marks the beginning of a series of new product launches to follow. Over the next 3 years Bajaj Electricals aims to move its market share from the current 21% to 26% with an additional 5% coming through launch of new products meeting consumer needs.
All the four new mixer grinders have a 100% copper motor for higher product life. The blades are super fine high-grade stainless steel thereby ensuring a good output and a longer product life. The jars have Tetra Flow technology for better ingredient mixing. The product also comes with a 2-year warranty and a 5 year warranty on the motor.
The unique features of the four new mixer grinders are:
Bajaj Stormix:
· Powerful 750 W motor
· 100% copper motor
· V shaped jars for better mixing
· Thicker & sturdier jars for higher durability
· Appealing design
· 3 Jars with Tetra-flow: (1.7L, 1.2L and 0.3L) – larger grinding jars for higher grinding quantity, small chutney jar to grind smaller quantities efficiently
· Small opening on jar lids to add water / ingredients while mixing is on
· Dual colored unbreakable handles
· Chrome finish knob
· Compact size, easy to store in the kitchen
Bajaj Twister Dlx:
· Powerful 750 W motor
· 100% copper motor
· Pleasant looks to add warmth to the kitchen
· 3 Jars with Tetra-flow: (1.75L, 1.25L and 0.4L) – larger grinding jars for higher grinding quantity
· Small opening on jar lids to add water / ingredients while mixing is on
· Transparent lids with twist locking mechanism for hands free operation
· All PC unbreakable dome lids
· Dual colored unbreakable handles on all 3 jars
· Chrome finish knob
· Comes with 3 additional blades
Bajaj Twister Fruity:
· Powerful 750 W motor
· 100% copper motor
· Super Jar: removable fruit filter mesh that doubles up as a liquidizing jar and a juicer
· Vibrant colors that add life to the kitchen
· 3 Jars with Tetra-flow (1.25L, 1L and 0.3L)
· Unbreakable handles & lids
Bajaj Hexagrind:
· Powerful 600 W motor
· 100% copper motor
· Buckle clips on lids for hands free operation
· Vibrant colors that add life to the kitchen
· 3 Jars with Tetra-flow (1.5L, 1.2L and 0.3L)
· Dual coloured handles
In a bid to strengthen its commitment to offer innovative solutions to customers, Tata Motors CVBU division celebrates National Customer Care day on 23rd October every year to commemorate the day the company got its first customer. Tata Motors expresses gratitude to customers every year and initiates a nation-wide free service camp ‘Grahak Seva Mahotsav’ for all Tata commercial vehicle owners across the country. This unique customer centric initiative will take place across 1500+ Tata Motors workshops between October 23 and 29, 2018. At this service camp, owners can also avail attractive discounts on spare parts, labour and Profile Engine purchases. The Grahak Seva Mahotsav conducted last year received an overwhelming response with over 1.5 lac customers visiting the camp.
The company will also launch the Grahak Samvaad campaign starting from Oct 24 till Oct 31. Through this campaign, Tata Motors customer care team will organize meetings with the commercial vehicle customers and fleet owners to educate them about the innovative offerings of the company. The team will also collect feedback to enhance customer experience. As a part of this campaign, Tata Motors will also bestow customers by awarding for Service Loyalty.
Commenting on the occasion, R. Ramakrishnan, Global Head Customer Care, Commercial Vehicle Business Unit, Tata Motors Limited, said, “Commercial vehicles are the pillars of strength of any country’s economy. This initiative has given us an opportunity to support those who support our economy. At Tata Motors, we have always aimed to provide the best after sales experience to all our customers. On the very special occasion of National Customer Service Day, we wish to celebrate the close connect we share with our valued customers and trusted channel partners. The Grahak Samvaad initiative will help Tata Motors achieve new heights of customer satisfaction by providing a host of innovative solutions to commercial vehicle owners.”
This year, Tata Motors Ltd also launched its own brand of oil “Tata Motors Genuine Oil” in the month of Jan’18. It is an oil specifically formulated & tested for Tata Motors vehicles, which provides superior performance, longer aggregate life & higher vehicle longevity.
The company recently deployed a special performance monitoring cell having a dedicated team of trained performance monitoring executives, also known as ‘Drona Drivers’, to assist customers in improving vehicle performance and reducing overall cost of operations.
With over 2000+ touch points across the country, the company hopes to develop and deploy effective modern dealership models, to significantly improve customer experience and convenience across its network, while also improving penetration and driving quality, building strong, lasting relationships with its customers.
As a benchmark of Corporate Excellence worldwide, Tata Motors limited has been declared as the Winner of “Golden Peacock National Training Award’ for the year 2018 by the Institute of Directors (IOD), India.
The company aims to achieve complete customer satisfaction and sustain it throughout the life cycle of the vehicle. To achieve this, Tata Motors offers the following initiatives:
· Customer Care App: Single window mobile application which gives access to a host of features including emergency SOS, Service Booking facility, Maintenance tips, Service History, Dealer location GPS Trip Meter, Daily diesel prices, DEF locator, etc.
· Tata Alert: Roadside assistance programme with assurance of problem resolution within 24 hours for all Tata Motors commercial vehicle models under warranty period, anywhere across the country irrespective of location. Acknowledgement time of 30 minutes & reach time of 4 hours, else a compensation paid up to Rs. 1000/day.
· Tata Zippy: This is a repair time assurance programme applicable for any BS4 vehicle which is reported at Toll-free/ Workshop within 12 months from its date of sale or 14 months from its date of production (whichever is earlier). Assurance of problem resolution within 48 hours, else a compensation paid up to Rs. 500 to Rs. 2000/day and up to Rs. 5000/day post 24 hours on Prima Tippers.
· Tata Kavach: This programme is for accidental repairs with assurance of 15 days repair time or else compensation upto Rs. 2000/day is paid to customers on account of delayed delivery for accidental vehicles. It is applicable for vehicles that are insured under Tata Motors Insurance, at selected workshops only.
· Priority first: Special priority desk to support premium vehicle segment i.e. Prima & Ultra. 100% monitoring for vehicles reported at workshop. 24 hours vehicle delivery commitment for Prima Tippers or else compensation paid up to Rs. 5000/day.
· Service Onsite: To meet tight project schedules, tippers are deployed on-site, which are away from town-based dealers or TASS, get on-site service through on-site packages.
· Mobile Service Van: With this service, customers can avail quick services at their doorstep.
· Mobile Workshop & Container Workshops: 212+ Mobile Workshops and 513+ container workshops across India provide onsite service to vehicles, to save time and cost of repair.
· Tata Genuine Parts (TGP): There are 6 warehouses (5 regional and 1 central) which are near to customers for parts supply.
· Tata Fleet Management Solutions (FMS) is offered to large customers/fleet owners, covering the gamut of vehicle maintenance. Tata Motors takes complete ownership of vehicle repair & provides 24x7 service facility and caters to 71% to City’s transport need. The service is presently provided to DTC and CTU covering 5,00,000 Kms daily.
Jaguar has celebrated the shared bloodline of the XE 300 SPORT and XE SV Project 8 by creating a unique piece of art in the sand. The two cars weaved across the beach at Pendine Sands to produce a 1000-metre long double helix pattern.
The shared DNA that unites the XE and SV Project 8 includes the cars’ lightweight aluminium body structure, outstanding driving dynamics and all-wheel drive traction, which allowed the two Jaguars to create the 1000-metre long artwork with absolute precision.
To find the space to create such a large pattern, the two cars travelled to Pendine Sands in Wales. Pendine Sands, like Jaguar, has a rich heritage of speed and performance, having been used for motorsport for over 100 years.
Mike Cross, Chief Engineer, Vehicle Integrity, Jaguar Land Rover said: “The aluminium-intensive body construction of the XE enabled Jaguar to create a car as special as Project 8. These two saloons share the same DNA, delivering excellent handling, peerless performance and unrivalled dynamics.”
The dynamic demonstration of precision and accuracy follows the Jaguar XE 300 SPORT’s return to the long-forgotten Circuit de Charade in France, where Vincent Radermecker set a lap record for a production saloon around the original 8km layout last used 30 years ago.
The Jaguar XE 300 SPORT is available exclusively with the 300PS 2.0-litre Ingenium petrol engine and all 300 SPORT models feature unique Dark Satin Grey details including the wheels, rear spoiler, grille surround and mirror caps, along with 300 SPORT badging on the front grille and bootlid.
Since its launch in 2017, the XE SV Project 8 has broken a collection of speed records, setting the fastest lap time for a four-door sedan in production-intent specification around the Nürburgring Nordschleife, with a time of 7min 21.23sec. Only last month the super saloon logged a new production sedan lap record in the USA at WeatherTech Raceway Laguna Seca, Monterey, California with a time of 1min 37.54sec.
Synechron, Inc., the global financial services consulting and technology services provider, has today announced the launch of its AI Data Science Accelerators for Financial Services, Banking and Insurance (BFSI) firms. These four new solution accelerators help financial services and insurance firms solve complex business challenges by discovering meaningful relationships between events that impact one another (correlation) and cause a future event to happen (causation).
Following the success of Synechron’s AI Automation Program – Neo, Synechron’s AI Data Science experts have developed a powerful set of accelerators that allow financial firms to address business challenges related to investment research generation, predicting the next best action to take with a wealth management client, high-priority customer complaints, and better predicting credit risk related to mortgage lending. The Accelerators combine Natural Language Processing (NLP), Deep Learning algorithms and Data Science to solve the complex business challenges and rely on a powerful Spark and Hadoop platform to ingest and run correlations across massive amounts of data to test hypotheses and predict future outcomes.
The Data Science Accelerators are the fifth Accelerator program Synechron has launched in the last two years through its Financial Innovation Labs (FinLabs), which are operating in 11 key global financial markets across North America, Europe, Middle East and APAC; including: New York, Charlotte, Fort Lauderdale, London, Paris, Amsterdam, Serbia, Dubai, Pune, Bangalore and Hyderabad. With this, Synechron’s Global Accelerator programs now includes over 50 Accelerators for: Blockchain, AI Automation, InsurTech, RegTech, and AI Data Science and a dedicated team of over 300 employees globally. They also demonstrate Synechron’s commitment to research & development, innovation, and upskilling employees.
“Digital Transformation is reshaping the financial services and insurance industries. Synechron is helping our clients to develop strategies to guide their businesses through this change. Our Data Science Accelerators provide a powerful causation platform and business-driven use cases for four very complex financial services challenges. Given the overwhelmingly positive feedback we received for our AI Automation program (Neo), I am confident that the industry is hungry for applied AI solutions and will benefit tremendously from this program,” said Faisal Husain, Co-founder and CEO of Synechron. “Going forward, we will continue to use our FinLabs and unique ‘Power of 3’ approach which combines business knowledge, digital expertise, and technology delivery to develop transformative solutions for the world’s largest banks and insurance companies. This will help them to gain a competitive edge and to accelerate their Digital initiatives.”
The AI Data Science Accelerators include:
Syn-AI and Causality - is a powerful Data Science platform that ingests large volumes of structured and unstructured data and powers the business case Accelerators. It uses the latest advancements in parallel computing and delivers a scalable platform for rapidly-analyzing massive data collections and identifying meaningful Granger Causal relationships.
Visual Research - automatically generates personalized buy- and sell-side research reports with automated data collection, synthesis, and analysis, lowering costs while enabling systematic research not possible with manual processes.
Informed Investing - allows wealth managers to receive alerts for critical events related to the assets they manage such as geopolitical and sector events that impact security prices and buy/sell recommendations.
Customer Complaints Management - identifies the factors driving customer complaints and prioritizes each claim by the likelihood of being disputed or esclated to enable banks to more quickly and proactively resolve the most critical complaints.
Credit Risk - empowers banks to manage their credit portfolios proactively, enabling users to drill down into the factors driving likely credit events and to proactively manage individual risks ranked by probability of incurring a specific credit event.
CSS Corp, a new-age IT services and technology support company, today announced that its cognitive assistant platform Yodaa has been awarded Gold at the 10th Annual 2018 Golden Bridge Awards. The award will be presented in San Francisco on Monday, October 29, 2018, during the red-carpet ceremony.
CSS Corp has built Yodaa to help brands reorient their customer experience approach through an outcome-based model. The company enables organizations to adopt contextual digital strategies and proposes solutions that automate interactions, amplify customer service agents and simplify their operations.
CSS Corp’s Yodaa ties four crucial components of customer lifecycle management:
Customer experience enhancement
Digital journey orchestration
Revenue generation
Outcome-based delivery
The company is investing significantly in its Yodaa platform to help businesses anticipate and resolve customer issues at scale and at manageable costs. The company recently released the enterprise version of the Yodaa platform that focuses on streamlining and modernizing enterprise support operations.
Speaking on the occasion, Manish Tandon, Chief Executive Officer, CSS Corp said, “Brands that master personalization and bring deep, intuitive customer experiences through smarter technology will thrive in the digital future. CSS Corp’s deep capabilities in digital, coupled with our obsessive focus on customer centricity has helped us to offer unique expertise to our clientele and aid in their transformation journeys.”
“This recognition is another milestone in our innovation journey, as we continue to explore new frontiers in creating cognitive solutions for tomorrow’s business problems,” he further added.
Sunil Mittal, EVP & Chief Sales and Marketing Officer, CSS Corp said, “Our digital-focused strategy and innovation roadmap has helped us to develop intuitive solutions that identify new revenue opportunities and power growth for our customers. Our cognitive platform Yodaa is born out of this approach, and since its launch, Yodaa has helped us to explore greater personalization in CX, for our clients.”
“We are honored to be recognized by Golden Bridge Awards, and we will continue to push new boundaries in customer excellence through cutting-edge innovation and intelligent technology,” he further added.
If there’s one platform that brings masterminds together from various walks of life, the first name that comes to mind is TEDxGateway. The long wait is over, as the biggest melting pot of inspiring ideas is back with its 10th edition of TEDxGateway on 2nd December 2018. Hosted at the DOME @ NSCI Mumbai, this year, audiences can brace themselves for a promising line-up of 20+ powerhouse intellectuals, each having an extraordinary story to tell.
Staying true to its theme of ‘Ideas worth Spreading’, the event will welcome thought leaders, visionaries, disruptors and trendsetters from across fields like education, science, technology, art and culture. Bringing alive stories of passion, perseverance and persistence, every speaker is sure to evoke a sense of motivation and inspiration among the 5500+ attendees at the event. Additionally, the main event will also be webcasted across 200 campuses in India and multiple cities hosting TEDx’s across the world, targeting over 150,000+ viewers.
This year, TEDxGateway will provide a platform to some of the most iconic names from diverse fields of expertise. The line-up includes eminent personalities such as:
- The co-founder of a non-profit dedicated to providing education to Afghan girls
- An Associate Director of the Boston Consultancy Group (BCG)
- Seven elite extreme-sport athletes that have formed a Parkour collective
- A Buzzfeed News, world correspondent
- Two 12-year-old child prodigies and innovators
- An IPS officer
- An Author and Storyteller that writes for the young adult audience, about sensitive topics such as rape and abuse
- A Global Strategy Advisor and a Geo-Political Futurist.
- An expert Oncologist.
- A photographer that creates stunning pieces in the field of microscopic photography
- A Biodiversity Scientist who also happens to be the 6th President of Mauritius
- A Technologist and Design thinker
- Multiple education innovators
- A computer scientist and an AI expert
- World Music Collaborators and Curators
- A Padma Shri award-winning Indian classical dancer and choreographer
Additionally, the platform will also host a Padma Shree Award-winning photographer and a 6-time TED speaker, amongst other interesting profiles.
The event will also see grand performances by Storror, Maati Baani & Shankarananda Kalakshetra followed by multiple sponsored initiatives at the venue. To further bolster TEDxGateway’s vision, leading corporate organizations have joined hands in supporting the event this year. Some notable names include Aditya Birla, JSW, Rustomjee & Qatar.
Commenting on TEDxGateway Feb 2018, Yashraj Akashi, Senior Ambassador and Curator, TEDx Gateway in India said, “At TEDxGateway, it is our constant endeavor to provide a platform for a mutual exchange of life-changing thoughts and experiences. It brings us immense happiness to witness thousands of passionate enthusiasts indulge in a day filled with ideas that spark innovation. Setting foot into the 10th edition, we are certain that this year TEDxGateway will surpass all previous records and set a benchmark for years to come.”
