Tuesday, May 20, 2025

Renault India Commences Nationwide Aftersales Initiative - “Renault Summer Camp”


* Renault Summer Camp will be held nationwide at all Renault Service facilities from May 19 to May 25, 2025

* Along with comprehensive vehicle inspections, special offers on parts and accessories as well as complimentary gifts, several customer engagement activities are planned

Renault India, a wholly owned subsidiary of Renault group announced the commencement of a nationwide aftersales initiative - “Renault Summer Camp”. The service camp will be conducted across all Renault Service facilities in India from May 19 – May 25, 2025.

Aimed at ensuring optimal performance of the cars, the vehicles will receive expert attention from Renault India’s trained and skilled technicians through a comprehensive check-up covering critical aspects such as battery health, power steering fluid, left and right indicators/hazard lights, brake fluid reservoir, engine air filter and AC/cabin filter, as well as coolant recovery reservoir and level. The service also includes a complimentary car top wash. Such routine inspections guarantee all required measures for improved vehicle performance and give customers satisfying ownership experience.

As part of the Renault Summer Camp, Renault India customers can avail of up to 15% attractive discount on select parts. Additionally, customers availing the service in this period will get:

Up to 50% discount on Selected Accessories

15% discount on labour charges

15% discount on VAS (Value Added Services)

10% discount on engine oil replacement

10% discount on Extended Warranty

10% discount on Road-Side Assistance Retail Program

Special offers on tyres (to be announced separately)

Free Giveaway to all customers

MY Renault app registered customers can also avail themselves of an extra 5% discount on select parts and accessories.

Speaking on the occasion, Francisco Hidalgo, Vice President (Sales & Marketing), Renault India Operations, said, "At Renault India, our commitment to delivering exceptional customer experiences extends beyond just selling vehicles. The Renault Summer Camp reflects our dedication to providing proactive after-sales care that ensures the optimal performance of our cars and enhances customer satisfaction. We aim to make every service memorable through exclusive offers, comprehensive check-ups, and engaging customer activities, reinforcing our promise of a seamless and satisfying ownership journey."

In addition to the comprehensive car check-up facilities, several fun-filled activities will be organised for customers with assured gifts, making it an exciting and cherishing experience for them. Currently, Renault India operates with 580 touchpoints across India.

Renault has undertaken many first-of-its-kind after-sales and customer-centric initiatives to offer its customers a seamless brand ownership experience. These include – Renault SECURE, Renault ASSIST, Renault EASY CARE, Workshop on Wheels (WoW), MY Renault App and regular customer service camps. In a decade of its presence in India, Renault has made significant progress, which includes a state-of-the-art manufacturing facility, a world-class technology centre, and a design centre in India. This strong foundation, backed by its unique product strategy and pioneering customer satisfaction initiatives, has been instrumental in Renault's successful journey in India.

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