Tuesday, September 8, 2026

Anaplan Opens First Customer Experience Center In APAC as Part Of Multi-Million-Dollar Expansion

* New Gurugram facility becomes Anaplan’s largest global office, positioning India as a strategic hub for AI leadership, product development and enterprise innovation

Anaplan, a leading AI-driven scenario planning and analysis platform that serves as the decision infrastructure for the Agentic Enterprise, announced a multi-million-dollar investment to expand its Asia-Pacific (APAC) presence. As part of the initiative, Anaplan has opened its largest office to date in Gurugram, India, featuring the company’s first Customer Experience Center in the region.

“APAC is critical to Anaplan’s growth, ongoing innovation and AI leadership,” said Charles Gottdiener, Chief Executive Officer, Anaplan. “As enterprises across the region navigate increasing complexity, they need a decision infrastructure that allows them to move with speed, precision and confidence. Our investment in Gurugram as a strategic hub accelerates our growth and brings world-class talent and AI-focused innovation closer to the organizations we serve.”

Accelerating APAC Momentum

The expansion builds on Anaplan’s rapid growth across the APAC region. Recent milestones include:

Financial growth: APAC was Anaplan's fastest growing region for net new bookings last fiscal year.

Expanding footprint: Anaplan now boasts more than 500 employees across nine APAC offices, bolstered by new data centers in India, Indonesia, Singapore to support local data residency.

Enterprise adoption: Over 500 regional customers, including Bridgestone, Cebu Pacific, Canva, Mitsui Chemicals, Mizuho Bank and Omron Healthcare rely on Anaplan for complex decision-making across finance, supply chain, sales and workforce planning.

A New Hub for Innovation in India

Created in partnership with DLF India, the country’s largest real estate developer, Anaplan’s new 42,000-square-foot Gurugram facility can accommodate up to 500 employees. The space brings together engineering, product development, go-to-market, customer support, marketing and human resources teams in one of India’s leading markets for enterprise technology talent.

Gurugram-based teams will be instrumental in shaping Anaplan’s global product roadmap and advancing its framework for the Agentic Enterprise — an integrated operating model where role-based AI agents run routine operations across finance, supply chain, HR and sales.

The facility’s dedicated Customer Experience Center offers enterprise leaders a hands-on environment to test role-based AI agents and explore interactive scenario planning use cases, providing a tangible look at how agentic AI drives resource allocation and accelerates decision velocity at scale.

“The caliber of India’s engineering and AI talent is world-class,” said Sanket Deodhar, India Head, Anaplan. “Our customers, like Deepak Fertilizers, Alkem, Daimler Commercia Vehicles, and Hero Fincorp, span a number of India’s most critical industries, reflecting the massive reach of our platform across the country’s economy. India’s largest enterprises need agility at scale, and from Gurugram, our teams will help build and deliver the agentic AI capabilities that make that possible.”

About Anaplan

Anaplan is a leading AI-driven scenario planning and analysis platform designed to optimize decision-making in today’s complex business environment so that enterprises can outpace their competition and the market. By building connections and collaboration across organizational silos, our platform intelligently surfaces key insights — so businesses can make the right decisions, right now. More than 2,800 global brands plan with Anaplan. To learn more, visit www.anaplan.com.

UST And Italdesign Unite Design, Engineering, And AI To Shape The Future Of Mobility

* UST acquires a majority stake in Italdesign to unite Italdesign’s iconic design and engineering legacy with UST’s AI, engineering, and transformation capabilities.

UST, a leading AI and technology transformation solutions company, has completed the acquisition of the majority stake in Italdesign from the Audi Group. As the automotive industry rapidly shifts toward software-defined, AI-enabled, and increasingly connected vehicles, the partnership brings together Italdesign’s world-renowned design and engineering expertise with US-based UST’s strengths in automotive engineering, AI, software-defined vehicles, and digital ecosystem design. Together, the companies will help manufacturers address the growing complexity of next-generation mobility by accelerating innovation from concept through production.

The partnership reflects a shared belief that the future of mobility will be shaped by the convergence of design, engineering, software, and artificial intelligence while keeping human creativity at the center of innovation.

For nearly six decades, Italdesign has helped shape some of the world's most recognizable vehicles through its unique combination of design creativity and engineering excellence. Combined with UST's expertise in AI, digital engineering and software-defined vehicles, the partnership creates new opportunities to design, engineer, and deliver intelligent, connected products that will define the next generation of mobility.

“We didn’t invest in Italdesign simply because of its capabilities. We invested because of its people, its heritage, and its extraordinary reputation for turning bold ideas into world-class products. By uniting Italdesign’s renowned design and engineering capabilities with UST’s expertise in digital engineering, AI, and technology transformation, we’re building a platform to help shape the future of mobility,” said Vijay Padmanabhan, Chief Financial Officer, UST.

“Our customers increasingly need partners who can connect design, engineering, software, and AI. Together with Italdesign, we'll help our customers move from concept to production faster while preserving the creativity and engineering excellence that define great products,” said Gilroy Mathew, Chief Operating Officer, UST.

“We bring nearly 60 years of experience and a unique credibility in the global automotive industry to this partnership. We will continue to operate as Italdesign, with our values and distinctive competencies, based on a holistic and multidisciplinary approach and an increasing focus on sustainability, while benefiting from UST’s global scale, digital engineering expertise, AI capabilities, and global client relationships,” said Antonio Casu, Chief Executive Officer, Italdesign.

About UST

Since 1999, UST has worked side by side with the world's best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients' organizations—delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact—touching billions of lives in the process.

Visit us at www.UST.com

About ITALDESIGN

Italdesign is a global leader in car design, vehicle engineering, and product development, with nearly 60 years of innovation. Headquartered in Moncalieri (Turin) with a team of 1,300+ professionals across 10 international locations, the company offers end-to-end, vertically integrated solutions ranging from concept design to limited and ultra-limited series production, including advanced expertise in electronics, digitalization, and new forms of mobility. Alongside its established history in automotive, Italdesign has delivered 1,000+ industrial design and transportation projects and is extending its capabilities into high-innovation sectors including aerospace and robotics.

Visit us at https://www.italdesign.it/en/  

IIHM Bangalore, Tramontina And RG Hospitality Bring ‘The Art Of The Blade’ to Life With Brazilian Culinary Masterclass

* Brazilian culinary masterclass combines professional knife training with insights into global cuisine*_

The International Institute of Hotel Management (IIHM) Bangalore, in collaboration with Tramontina and RG Hospitality, hosted ‘The Art of the Blade’, an interactive culinary session that brought professional kitchen practices and Brazilian cuisine into the learning environment. Designed around the theme of precision, performance and professionalism, the programme gave students an opportunity to learn directly from an industry expert.

The one-day masterclass, organised for students of IIHM Bangalore, was conducted by Chef Vijay Bhaskaran, Brand Ambassador for Tramontina. Through live demonstrations and interaction, he took students through professional culinary practices and aspects of Brazilian cuisine while demonstrating the use of Tramontina knives and kitchen tools. The session was hosted by RG Hospitality, founded by hospitality professional Rekha Ghosh.

Dr. Suborno Bose, Chairman and Chief Mentor, International Institute of Hotel Management (IIHM), said, “Hospitality education has to constantly connect students with the professional world. Collaborations such as this enable them to learn from experienced practitioners, engage with industry-standard tools and discover culinary traditions beyond what they encounter in their regular curriculum. This exposure helps broaden their perspective and prepares them for a hospitality industry that is increasingly international and dynamic.”

*Getting the Fundamentals Right*

Knife skills assume particular significance for students who want to pursue culinary arts because they form the starting point for more advanced kitchen techniques. Developing these fundamentals early helps aspiring chefs become comfortable with professional equipment before progressing to the complexities of commercial and large-scale kitchen operations.

Ms. Sanchari Chowdhury, Director, IIHM Hotel School, Bangalore & Head- South, said, “Knife skills are the first step for any student who wants to pursue culinary arts professionally. A strong foundation in handling knives correctly is essential before students move on to advanced techniques or work in large-scale kitchens. Through this session, they were able to understand these fundamentals in a professional setting while also gaining an introduction to Brazilian cuisine.”

Professional knife handling formed a key part of the session, covering handling and safety, care and maintenance and appropriate culinary techniques. Students were shown how control, accuracy and consistency contribute to efficient food preparation, while correct maintenance ensures that professional tools remain safe and effective in a demanding kitchen environment.

*Brazilian Cuisine Widens the Learning Canvas*

The Brazilian component added a global perspective to the programme. Rather than limiting the interaction to the use of kitchen tools, Chef Vijay Bhaskaran demonstrated how professional techniques come together during the preparation of a distinctive international cuisine. This allowed students to observe the relationship between ingredients, preparation methods, equipment and the final culinary outcome.

For Tramontina, whose portfolio includes knives and professional kitchen equipment, the collaboration provided an opportunity to connect with the hospitality sector through education. For IIHM Bangalore, the association added another industry interface through which students could engage with professionals and understand the equipment and practices they are likely to encounter during their careers. Tramontina is a new collaborative partner for the institute.

The collaboration also aligns with IIHM’s commitment to integrating the United Nations Sustainable Development Goals (SDGs) into its education ecosystem. SDG 17, which focuses on partnerships for the goals, is an important part of this approach, with IIHM collaborating with leading industry partners to strengthen quality education and provide students with meaningful industry exposure. The programme was open to students across IIHM Bangalore, rather than being limited to a particular class, enabling a wider group of aspiring hospitality professionals to participate in the learning experience.

‘The Art of the Blade’ also highlighted the value of partnerships between hospitality education and industry. By bringing Tramontina’s professional kitchen expertise, Chef Vijay Bhaskaran’s culinary experience, RG Hospitality’s industry connects and IIHM Bangalore’s academic environment onto one platform, the initiative offered students a focused experience of how skills, tools and international culinary knowledge come together in professional hospitality.

India’s Enterprise AI Investment Surges 119 Percent In A Single Year


* But, Only 22% Of Indian Enterprises Have Governance To Match Their AI Ambition: ServiceNow

* New ServiceNow research reveals the gap between India's rapid AI investment growth and the governance foundations enterprises need to scale AI with confidence.

India is entering a defining phase of its AI journey. Enterprise AI investment grew 119% in a single year above the global average of 110%, according to the newly released ServiceNow Enterprise AI Maturity Index 2026. AI is projected to account for more than a fifth of the average IT budget by 2027.

This investment momentum is being built on real national strengths: world-class digital public infrastructure, deep engineering talent and one of the fastest rates of enterprise AI adoption globally. The next phase, however, will depend less on how quickly organisations deploy AI and more on how confidently they can govern it. Today, only 22% of Indian enterprises have AI testing, auditing and risk-assessment processes in place. The gap is already visible: 54% of Indian organisations are deploying AI agents, but only 11% have moved to autonomous workflows. This shows India is moving fast, but with clear caution about where AI should be allowed to act independently. The gap between deployment and autonomy reflects the trust, risk and readiness considerations Indian business leaders are prioritising:

60% cite transparency and the potential for misinformation as a top AI consideration

55% point to regulatory and compliance complexity

50% identify data privacy and security concerns

Every AI agent an enterprise deploys is an identity with access to data, systems and decisions. Building the governance to run these agents will shape how quickly Indian enterprises deploy more of the work that matters to AI.

"India has proven it can commit to AI at a scale few markets can match. The next leap will be defined by how Indian enterprises pair that ambition with governance, connected data and workflows that let AI take on more consequential work. The organisations that build these foundations first, will unlock AI's next tier of value for India," said Kulmeet Bawa, Managing Director & Group Vice President, ServiceNow India and SAARC.

A national approach moving in the same direction

India's enterprise momentum is matched by an equally purposeful national approach to AI. The country has moved early to put an enabling framework in place — from the Digital Personal Data Protection Act and the DPDP Rules, which came into force in 2025, to the AI Governance Guidelines launched at the February 2026 AI Impact Summit, the IndiaAI Mission, and the establishment of the IndiaAI Safety Institute. This approach supports innovation while building trust for enterprises, talent and consumers alike. For enterprises, aligning internal AI governance with this national direction is fast becoming a mark of readiness — and an advantage for those who move early.

You cannot govern what you have not connected

AI now accounts for 16.6% of India's average IT budget, projected to rise to 21.3% by 2027, a clear signal of intent. Turning that intent into governed, dependable AI depends on the layer beneath it: today, only 18% of Indian organisations have replaced fragmented legacy systems with an integrated platform, and AI-enabled workflows scored 41 out of 100 in the study. Without connected workflows, there is no single layer through which AI can be monitored, audited or governed.

The foundations Indian enterprises are working to strengthen:

74% flag data accuracy, access and management as the area most in need of strengthening for AI

56% point to legacy system integration

This is a challenge shared right across India's enterprise landscape — from digital-native businesses scaling AI for exponential growth to established enterprises digitising complex, siloed operations. Both are building the same operating layer, and both stand to gain from getting it right. Closing these gaps is what will carry India's overall AI governance score, currently 55 out of 100, into the tier of the world's AI leaders.

Adding his perspective to the research - Ashvin Vellody, Partner, Chief Strategy & Innovation Officer, Deloitte India says - “AI maturity is entering a new phase in India. As organisations scale AI across the enterprise, the opportunity is moving beyond individual use cases to reimagining workflows, decision-making and operating models. That requires equal attention to the foundations that make AI scalable and trusted, including data, talent, governance and accountability.

Agentic AI will accelerate this shift significantly, as AI begins to take on more complex work and operate with greater autonomy. The organisations that create sustained value will be those that make deliberate choices about where AI acts, where human judgement adds the greatest value, and how the two work together. Ultimately, AI maturity will show up in how differently an organisation works, decides and creates value.”

The returns are real — and 23 points separate India from APAC's AI Pacesetters

The returns are already visible. APAC Pacesetters that have built connected systems, trusted data, strong governance and enterprise-wide workflows are achieving 149% ROI on AI today — projected to reach 181% within two years. They are six times more productive than their peers, and score 78/100 on AI governance against India's 55/100.

"The 23-point gap between India and the world's AI leaders is not a story about falling behind — it is an instruction. Build the governance layer now, connect your data, and let AI take on the work that actually moves the business. The enterprises that act on this in the next 12 months will define India's AI decade." — Kulmeet Bawa

To explore the full findings of the ServiceNow Enterprise AI Maturity Index 2026 and how Indian enterprises are building their AI foundations

About the Study

To measure the current state of AI maturity in the enterprise, ServiceNow – in partnership with ThoughtLab – surveyed 4,500 senior leaders, including 350 from India. We developed a proprietary indexing model to identify how leading organisations are putting AI to work effectively. See the Singapore fact sheet here and the global report here.

About ServiceNow

ServiceNow (NYSE: NOW) is the AI control tower for business reinvention. The ServiceNow AI Platform integrates with any cloud, any model, and any data source to orchestrate how work flows across the enterprise. By unifying legacy systems, departmental tools, cloud applications, and AI agents, ServiceNow provides a single pane of glass that connects intelligence to execution across every corner of business. With more than 100 billion workflows running on the platform each year, ServiceNow helps organizations turn fragmented operations into coordinated, autonomous workflows that deliver measurable results. Learn how ServiceNow puts AI to work for people at www.servicenow.com.

Monday, September 7, 2026

The Rise Of Planned Borrowing Among Young Indians/ Experience-Led Spending Is Driving A New Wave of Personal Lending In India

* Personal lending in India is evolving rapidly, driven by AI-led underwriting and a new generation of borrowers who view credit as a financial tool rather than a last resort

Personal lending in India is undergoing a significant shift. Personal loans, once largely associated with emergencies or financial distress, are increasingly being used as planned financial tools to meet both aspirational and practical needs. This shift is particularly visible among younger consumers and affluent borrowers, who are becoming more comfortable using credit strategically without disrupting long-term investments.

According to Amit Pathak, Business Head – Personal Loans at Kotak Mahindra Bank, “The transformation is being driven by two parallel trends: changing borrower behaviour and the growing use of AI-led underwriting. As customer expectations shift toward faster, seamless and more flexible access to credit, banks are simultaneously investing in smarter risk assessment and fraud detection capabilities”.

A major driver of this transformation is the growing comfort with experience-led borrowing. Younger consumers, especially Gen Z and first-time earners, are increasingly willing to use credit for discretionary spending such as travel, weddings, lifestyle purchases and other milestone experiences. Unlike previous generations, which often viewed debt with caution, younger borrowers see credit as an enabler that helps them align present aspirations with future earning potential. At the same time, the rise in planned borrowing is being accompanied by a stronger culture of responsible credit behaviour, with consumers placing greater emphasis on repayment discipline, maintaining healthy credit scores and borrowing within their means.

What stands out is that this rising credit appetite is not necessarily translating into weaker repayment behaviour. Growing financial literacy, awareness of credit scores and better understanding of repayment discipline are contributing to more responsible borrowing. Borrowers today are more conscious of maintaining healthy credit behaviour and avoiding practices such as excessive loan stacking.

At the same time, banks are transforming how credit is assessed and delivered through AI and machine learning-led underwriting models. As lending journeys become increasingly digital, AI is playing a critical role in enabling faster, more accurate and more secure decision-making. These models are being built and deployed within regulatory frameworks, with human oversight continuing to play an important role in the decision-making process. Banks are not relying solely on AI outputs to make lending decisions. Models are typically tested on smaller cohorts, with results monitored and refined over time before wider deployment. This helps improve the accuracy of underwriting models while also strengthening fraud detection and reducing risks linked to cyber threats or misuse of credentials.

AI is also enhancing credit underwriting by allowing lenders to analyse significantly larger volumes of customer data in shorter timeframes. This enables more granular risk assessment, sharper default prediction and better pricing decisions. Improved risk detection ultimately benefits both banks and borrowers by reducing non-performing assets and supporting more efficient credit delivery.

Another emerging trend is the use of personal credit lines by affluent customers as a liquidity management tool. Instead of liquidating investments during short-term cash requirements, many are using flexible credit products to preserve compounding returns while maintaining access to immediate liquidity. This reflects a broader shift in mindset where credit is increasingly being viewed beyond a sign of financial stress, as a tool for smarter financial planning.

South Bengaluru Housing Market Stays Resilient As JP Nagar Projects Sell Out

* Amberstone’s Elanza, Illumina and The Ninth see strong buyer response amid continued demand across mature South Bengaluru

Amberstone Group, a Bengaluru-based residential developer focused on scientifically crafted living and quality homes since 2023, has recorded strong buyer response across its JP Nagar portfolio, with Elanza, Illumina and The Ninth reaching sell-out status.

The sales come at a time when South Bengaluru continues to account for a significant share of the city’s residential activity. According to Knight Frank India’s H1 2026 residential market report, Bengaluru South accounted for 36% of Bengaluru’s residential launches and 34% of sales during the first half of the year, the highest share among the city’s major residential markets.

Yashwant Kumar, Managing Director, Amberstone Group, said: “The response across our JP Nagar developments reflects the strength that South Bengaluru continues to demonstrate as a residential market. The region’s share of launches and sales shows that mature southern markets remain an important choice for homebuyers. For us, the response to Elanza, Illumina and The Ninth is a strong indication of the demand for homes in well-developed locations.”

JP Nagar has long-established social infrastructure, including schools, hospitals, retail, and easy access to employment hubs, the kind of groundwork that takes years to build and that buyers notice.

Kiran Kumar, Managing Director, Amberstone Group, said: “At Amberstone, our approach has always been to look closely at what makes a home work well for everyday life. Our philosophy of Scientifically Crafted Living brings together practical considerations such as space, natural light, ventilation, privacy and functionality. The response across our developments gives us confidence that these fundamentals continue to matter to homebuyers.”

The upcoming Pink Line is expected to strengthen connectivity across several southern neighbourhoods, including JP Nagar. Colliers India has identified JP Nagar among the residential markets that could benefit from the expansion of Bengaluru’s metro network, with improved connectivity expected to support residential demand and property values over the coming years.

The sell-out of the three JP Nagar developments adds to Amberstone’s residential presence in Bengaluru as the company continues to build its portfolio across mature and emerging markets.

With a portfolio spanning residential markets across Bengaluru, Amberstone is currently developing projects including Vectra off Sarjapur Main Road and Ventara Residences on Sarjapur Road, while also expanding its presence through upcoming developments across the city.

About Amberstone Group

Amberstone Group is a Bengaluru-based real estate developer with a legacy dating back to 2023, focused on creating thoughtfully designed homes through its philosophy of “Scientifically Crafted Living.” The company combines considered planning, efficient use of space, natural light, ventilation and privacy to create homes designed around contemporary lifestyles. With a growing residential portfolio across Bengaluru, Amberstone continues to develop projects in mature and emerging neighbourhoods, with a focus on quality, design and long-term livability. 

US Wants India By Its Side On The Moon, Says Ambassador Gor At Bengaluru Space Expo 2026

* Sergio Gor says the US-India space relationship was moving beyond traditional cooperation towards joint development, financing and innovation

The United States wants India to join its efforts to establish a sustained human presence on the Moon, US Ambassador to India Sergio Gor said on Monday.

"NASA has officially invited ISRO to join us in the Moon Base Program. Make no mistake, we're going back to the Moon, and we want India by our side on the lunar surface," Gor said at the Bengaluru Space Expo 2026.

Gor said the US-India space relationship was moving beyond traditional cooperation towards joint development, financing and innovation.

"A few weeks ago, at the 9th US-India Civil Space Joint Working Group, right here in Bengaluru, we saw profound transformation taking place," he said. “Those discussions affirmed that our partnership is no longer just about cooperation. It is about co-creation.”

The two countries were increasingly co-designing instruments, co-funding startups and working together on technologies, he said, adding that space had become an important driver of the global economy rather than simply a matter of national prestige.

The US would also expand commercial services in Bengaluru to create a direct commercial corridor between American companies and Indian innovators, Gor said.

He encouraged Indian space startups to pursue opportunities in the US market, saying American investors were watching the country's growing private space sector.

India's space-sector reforms had triggered a "commercial awakening", Gor said, citing companies including Pixxel, GalaxEye, Digantara, Bellatrix Aerospace, Skyroot Aerospace and Agnikul Cosmos as examples of companies developing capabilities in Earth observation, space situational awareness and launch technology.

The ambassador also mentioned cooperation between NASA and the Indian Space Research Organisation, or ISRO, on the NISAR satellite, saying its radar data had been used to assist emergency responders following a devastating earthquake in Venezuela.

NISAR, a joint NASA-ISRO Earth observation mission, uses radar technology to collect data through cloud cover and darkness.

Gor also pointed to the Axiom-4 mission, during which Indian astronaut Group Captain Shubhanshu Shukla travelled to the International Space Station last year. The mission included five joint scientific investigations, while the two countries were now examining docking standards, interoperability and astronaut training, he said.

The United States and India were also working together on global rules governing space, including space traffic coordination and discussions around the upcoming World Radiocommunication Conference, Gor said.

"Trust creates capability. Capability creates ambition. And ambition takes us beyond the stratosphere," he said.

The remarks come as India seeks to expand its private space industry and build a larger role in the global commercial space economy, while the United States is strengthening partnerships with allies and strategic partners for its next phase of lunar exploration.

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