Audi India Announces Extension On Standard Warranty, Extended Warranty & Service Plans

 

· Valid for Audi customers whose plans lapse during the lockdown months of April, May and June 2021

· Extension on Standard Warranty, Extended Warranty and Service Plans till June 30, 2021

· Customers facing challenges owing to the lockdown will benefit from these extended plans 

Audi, the German luxury car manufacturer today, announced an extension on Standard Warranty, Extended Warranty and Service plans for its customers in India. For all Audi customers whose Standard Warranty, Extended Warranty and Service Plans were set to expire during the lockdown periods of April, May and June 2021, an extension of their policy till 30th June 2021 will be applied. This initiative is a part of Audi India’s relentless focus on Customer Centricity.

Mr. Balbir Singh Dhillon, Head of Audi India, said, “Safety is of paramount importance to Audi India. In line with the need of the hour of staying home and staying safe, we are rolling out extensions on Standard Warranty, Extended Warranty and Service Plans for existing Audi customers until June 30, 2021. Audi customers can be rest assured that they have the opportunity to extend their plans and receive seamless services for their Audi cars.”

Let’s come together to follow all safety protocols - #AudiTogether.

Paytm Payments Banks Leads As Largest Beneficiary Bank For UPI Payments

 

- Achieves 430.04 million beneficiary transactions in April 2021

- Registers the lowest technical decline rate of 0.01% both for beneficiary & remitter transactions

- Rapidly gains traction as the remitter bank with 164.47 million transactions

India’s home-grown Paytm Payments Bank Ltd (PPBL) today announced that it has continued to lead as the largest UPI beneficiary bank ahead of all other banks in the country. According to the latest report by the National Payments Corporation of India (NPCI), PPBL has registered 430.04 million transactions in the month of April 2021 as a beneficiary bank. No other beneficiary bank has been able to cross the milestone of 400 million monthly transactions. It is also rapidly gaining traction as a remitter bank and registered 164.47 million transactions in the same month.

PPBL has also continued to outperform other banks in terms of the success rate of UPI transactions. The NPCI data reveals that it has the lowest technical decline rate at 0.01% both as a beneficiary & remitter bank. The bank has further improved on these parameters as compared to the month of March when it clocked a technical decline rate of 0.03% as compared to all UPI beneficiary banks and 0.05% as compared to all UPI remitter banks.

All other banks rely on third-party apps to drive the UPI transactions and have a much higher technical decline rate of around 1%. PPBL is the only bank in the country that organically drives UPI transactions from Paytm's ecosystem and is the largest enabler of digital payments in the country driven by merchant payments & increased adoption across small cities and towns. Both customers and Merchants are increasingly preferring to use Paytm Payments Bank for sending and receiving money via UPI, given its superior in-house technology that ensures the fastest payments and highest success rates.

Satish Gupta, MD & CEO of Paytm Payments Bank Ltd said, "We are humbled by the trust our users have shown in our service making us the largest beneficiary bank in the country yet again. UPI payments are an integral part of PPBL's ecosystem and we have built one of the finest technology infrastructures to facilitate such transactions. During this ongoing pandemic, we are doing everything possible to help our account holders get access to all banking services digitally and seamlessly so that they do not have to step out for any banking-related activities. Our performance as highlighted in the latest NPCI report is a testament to the trusted & long-lasting relationship that we have with our partners.”

PPBL has also become the top enabler of digital payments in the country by registering over 975 million digital transactions in the month of March 2021. This achievement has been led by the growth in transactions on Paytm Wallet, Paytm FASTag, Paytm UPI, and internet banking over the last several quarters. It has also achieved an all-time high monthly target by opening over 1 million new savings & current accounts that have helped in propelling the total number of bank accounts to 64 million.  

Ozonetel Launches Google Business Conversation Solution On Its Cloud Agent Platform

 

Ozonetel, India’s leading provider of on-demand cloud communication/telephony solutions, has recently integrated with Google to launch Google’s Business Message on its Cloud Agent platform. CloudAgent’s Google’s Business Message solution is a simple, yet advanced feature that enables businesses to chat with customers and prospects whenever they type in a business query on Google.

Typically prospects first search for a product or solution on Google, which leads them to the contact form on the business’ website. Cloud Agent’s newly launched conversation add-on now makes it possible to create a lead in the company’s CRM solution; this lead can then be followed up by the sales team. With this conversation, add-on prospects searching on Google can directly converse with a chatbot or live agent. This feature fundamentally cuts down lead response time, tracks customers across multiple channels and enables the efficient use of chat and calls to close sales.

Some of the key features provided by the Cloud Agent Google’s Business Message Solution are:

24x7 Chatbot, which is an AI-driven chatbot that can greet customers, ascertain intent, and answer simple queries. Intelligent Agent Routing, another key feature, helps route queries to live agents within the right department based on skill and nature of customer query, and agent availability.

Smart Assist is another feature where agents can see AI-driven real-time suggestions and grammar checks that improve response time and chat quality. Contact Management & Tracking, helps in sorting Chat transcripts against customer/prospect name and details available in the contact manager.

Performance & Reporting helps with comprehensive agent performance reports live dashboards with chat queues, agent’s status, and more.

Commenting on this integration, Chaitanya Chokkareddy, Chief Innovation Officer, Ozonetel, said, “This is an important integration for us and our customers will now have an unparalleled business advantage. Google drives trillions of website visits1 & millions of calls2, every month, and many customer journeys begin with Google. It is seen that sales are 391% higher if contact is made in the first minute and 78% of prospects buy from their first responders. Availability is key to customer experience and sales. Leads coming and attending directly through Google are highly qualified which has great chances of conversion.”

About Ozonetel:

Headquartered in Hyderabad and Singapore, Ozonetel has several industry firsts to its credit in the area of Cloud Communication. A complete ‘Made in India’ story, Ozonetel is a leading CCaaS (Contact Centre as a Service) player today, creating and deploying cloud contact centre solutions globally. The company has over 1000 enterprise clients across US, India, and UAE, and its platform supports over 50,000 live agents and has handled over 3 billion calls. 

Kimberly–Clark Contributes USD 2.5 Million To Fight The COVID-19 Surge In India

* Donations to support partners including UNICEF and various local interventions

Kimberly–Clark Corporation has contributed USD 2.5 Million (INR 18 crores) to help the ongoing national efforts to combat the current COVID-19 surge. These emergency relief funds, channelled through its partner UNICEF, will be immediately deployed for procurement of life-saving supplies and healthcare essentials especially oxygen concentrators, setting up of oxygen plants and other requirements. The company will also support other local interventions, which are helping in COVID-19 relief efforts. Furthermore, the company will continue to facilitate all other assistance to care centres in select areas wherever it has ground presence.

Kimberly-Clark has also launched an internal global donation drive so that all its employees across the globe can contribute in helping fight the pandemic and tackle the current situation in India. The Kimberly-Clark Foundation has pledged that it will match and contribute the funds raised through this initiative as well to support India.

Commenting on the announcement Mainak Dhar, Managing Director, Kimberly–Clark India said “Our efforts to fight the pandemic will be multi-pronged, dynamic and timely. The second wave in India is unprecedented and proving to be extremely deadly and the only way for us to win is by unifying all our efforts. Saving as many lives as possible precedes all other priorities.”

Dr Yasmin Ali Haque, UNICEF Representative in India said, “The pandemic is impacting each one of us in unimaginable ways. None of us can tackle it alone. We need more of such investments which help in providing life-saving assistance to the people of India. We thank Kimberly-Clark for working with UNICEF in delivering critical supplies to where they are needed the most. I hope this will encourage more private sector firms to come forward and do their part as well, for the children who need it the most.”

Amazon Prime Video Announces June 4, 2021 For The Trailer Launch Of Raj & DK's ‘The Family Man’

* The new season of The Family Man is poised to have a bigger scale, higher stakes and a fiercer nemesis. The show will be available to stream on Amazon Prime Video in India and across 240 countries and territories.

* Created by the maverick duo, Raj and DK, the new season of Amazon Original Series The Family Man will mark the digital debut of superstar Samantha Akkineni who joins the stellar cast of the show including Padma Shree recipient Manoj Bajpayee, Priyamani, Sharib Hashmi and Seema Biswas.

The wait is almost over! Putting an end to all anticipation and bringing cheers to its millions of fans, Amazon Prime Video today officially announces 4th June, 2021 as the release date for the new season of its highly acclaimed show, The Family Man, created by the maverick duo, Raj & DK.

Marking this significant announcement milestone, Amazon Prime Video today has released a captivating trailer of the show which showcases the return of the nation’s most endearing Family Man aka Srikant Tiwari, played by Manoj Bajpayee. This season Srikant Tiwari will be pitted against a new, powerful and brutal adversary named Raaji, essayed by Samantha Akkineni. The 9-part season of the thriller will see Srikant continuing to jostle between the duality of being a middle class family man and a world class spy and trying to save the nation from an imminent attack. Packed with exciting twists and an unexpected climax, the upcoming season of the edgy action-drama series will give a riveting glimpse of the two worlds of Srikant.

https://www.youtube.com/watch?v=NGf_B81Hc2M

Speaking on the trailer launch, Aparna Purohit, Head of India Originals, Amazon Prime Video commented, "Nothing is more rewarding for us than our characters becoming a household name. The fact that Srikant Tiwari, the quintessential Family Man, received so much love and appreciation validates our belief that good, authentic stories connect and transcend all barriers. The new season of The Family Man is bigger, more complex and dials up the action. We’re confident that the viewers will be enthralled to witness the face-off between Srikant and his nemesis. It's a pleasure for everyone here at Amazon to unveil a content gem that connects with audiences in India and beyond and we just can’t wait for the launch of the show’s new season next month.”

Creators Raj and DK said, "As creators, we have been waiting for a pretty long time to share the trailer of the much-awaited new season of The Family Man today. We promised the season will be out by end of this summer, and we are glad that we just about kept that promise :). The wait will finally be over on 4th June as Srikant Tiwari will return with a thrilling storyline, and ‘danger really has a new face’ — Samantha Akkineni, who has done a tremendous job, along with the always-fantastic ensemble cast. We are confident we have carved out an exciting season for you all, despite having to work through the pandemic. Hopefully the new season will be worth the wait. These are extremely difficult times, and we hope and pray for better times. Please stay safe, mask up, and vaccinate as soon as you can.”

The award-winning Amazon Original Series marks the digital debut of South superstar Samantha Akkineni who joins the stellar ensemble cast including Padma Shree recipient Manoj Bajpayee, Priyamani, along with incredible talent from across India, including Sharib Hashmi, Seema Biswas, Darshan Kumar, Sharad Kelkar, Sunny Hinduja, Shreya Dhanwantary, Shahab Ali, Vedant Sinha and Mahek Thakur. The show also features incredible cast from Tamil cinema, including Mime Gopi, Ravindra Vijay, Devadarshini Chetan, Anandsami and N. Alagamperumal.

Trend Micro Launches First And Only SecOps Solution To Slay Open Source Code Bugs

* Built with Snyk, this Trend Micro Cloud One service saves time per vulnerability and improves visibility and tracking automation 

Trend Micro Incorporated (TYO: 4704; TSE: 4704), a global cyber security leader, today launched a new, co-built SaaS solution with Snyk, the leader in cloud native application security. The first of its kind, it's designed to provide continuous insight into open source vulnerabilities for enhanced risk management to drive data-driven decisions. 

Trend Micro Cloud One - Open Source Security by Snyk is the newest Cloud One service and the first partner addition to the platform, which is available through the channel as well as AWS Marketplace. 

This is the first service that provides visibility into open source software vulnerabilities for security operation teams. The use of these open source code components is exploding thanks to the speed, flexibility, extensibility and quality they offer application development teams. According to Snyk, 80% of application code today is open source. 

In their Market Guide for Software Composition Analysis, Gartner stated that "Open-source software is used in nearly all organizations. This introduces risks from readily exploitable vulnerabilities; an expanded attack surface through which malware and malicious code can gain access, compromising proprietary code and infrastructure; and legal and intellectual property exposures."

Snyk has observed 2.5x growth in open source vulnerabilities over the past three years, making it more necessary than ever to deliver security further into the DevOps pipeline. However, process gaps, mismatched toolsets and communication challenges between SecOps and DevOps are commonplace. Too often, this means security practitioners face an uphill battle and lack visibility into application build-time risks. This cloud service from Trend Micro and Snyk bridges the long-standing cultural challenges between security and development teams with a unified solution that delivers unique visibility sooner in the software development lifecycle to further protect the stack. 

"Together Snyk and Trend Micro are investing in the future of the cybersecurity industry, where security and development teams effectively work together to make their organizations safer," said Geva Solomonovich, Global Alliances CTO for Snyk. "Adding Snyk's developer-first security technology to Trend Micro's Cloud One allows more customers to tackle open source risk on a single platform, minimizing the need to manage multiple vendors and tools.  We look forward to our continued collaboration with Trend Micro to foster more innovative, effective ways to solve key security concerns for our customers." 

Almost all applications developed across the world in the last 25 years have been built using open source code. As the pressure to build and deliver new cloud-native applications continues to increase, organizations often lose sight of older applications, their component inventories, and maintenance and update cycles—creating further opacity and risk. 

"With this one solution, we're able to solve several problems and use technology to bridge internal gaps," said Kevin Simzer, chief operating officer for Trend Micro. "This offering can save over 650 hours of development time per application through increased automation, helps to manage risk and liability with license requirements, and gives security teams visibility into a part of our functional code base that has not been accessible before." 

Trend Micro Cloud One - Open Source Security by Snyk also enables SecOps to identify vulnerabilities and issues related to licensing. This empowers security teams to better monitor, prioritize and communicate risk and exposure rates within DevOps projects over time. This happens with: 

Data-driven security decisions 

Continuous monitoring of threat levels 

Effective prioritization of risks and remediation recommendations 

Built-in automation also helps security teams quickly identify and gain awareness of indirect open source dependencies that both security and developer teams may not be aware exist in their applications. Approximately eight hours can be saved per vulnerability through automation and early discovery.

The service is available along with the entire Cloud One platform on AWS Marketplace. 

About Trend Micro 

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. TrendMicro.com. 

About Snyk 

Snyk, the cloud native application security leader, today enables 2.2 million developers to build securely, with a vision to empower every modern developer in the world to develop fast and stay secure. Only Snyk provides a platform to secure all of the critical components of today's cloud native application development including the code, open source libraries, container infrastructure and infrastructure as code. Snyk's developer-first approach enables technology-driven companies to scale security in today's fast-paced digitally transforming world. Snyk's security platform is powered by its industry-leading proprietary vulnerability database, maintained by the expert Snyk security research team, that also powers security solutions from strategic partners such as Atlassian, Datadog, Docker, IBM Cloud, Rapid7, Red Hat and Trend Micro. The company works with global customers of all sizes to empower developers to automatically integrate security throughout their existing workflows. 

Named to the 2020 Forbes Cloud 100, the definitive ranking of the top 100 private cloud companies in the world, Snyk was also recently recognized by Comparably as the #3 small-to-medium businesses for Happiest Employees in 2020. 

Tata Motors Extends Warranty And Free Service Period For Its Commercial Vehicle Customers Across The Country

In view of the restrictions announced by several state Governments across India to curtail the spread of the COVID-19 virus, Tata Motors, India’s largest commercial vehicle manufacturer, announced an extension of the warranty and free service period for all its commercial vehicls that were scheduled to expire in the period of 01 April 2021 to 30 June 2021. This will be a one-month extension, applicable across all states and union territories of India.

Tata Motors prioritises the safety and health of its customers, channel partners and the overall community. The company is committed to providing its customers with a smooth and convenient after-sales experience during these challenging times.

Furthermore, Tata Motors announces the following extension of its after-sales and value-added services, to ensure smooth transportation of goods and essential products:

One-month extension for free services previously scheduled owing to the restrictions in many states across India

One-month extension of the warranty period for all commercial vehicle customers

Extension of Tata Suraksha AMC for all those with an expiry during restrictions announced across  states in India

One-month validity extension of all active contracts under Tata Motors Suraksha

One-month extension for customers to avail the AMC services

Tata Motors helpline, Tata Support – 1800 209 7979, has continuously been active for the customers, to provide any after-sales assistance they may need for their commercial vehicles.