Emerald Jewellery Unveils AI Enabled Mobile Application Platform for Jewellery B2B Business in Collaboration with IBM

 

IBM (NYSE: IBM) and Emerald Jewel Industry India Limited (Emerald Jewellery), one of  India's largest jewellery manufacturers, today unveiled the "Tej" mobile app, a first-of-its-kind Artificial Intelligence (AI) enabled mobile application platform powering the B2B business of Emerald Jewellery in India. The app connects Emerald Jewellery with its ~200 dealers, enabling them to search through a growing catalogue of over 500,000 jewellery designs quickly and navigate the complex ordering process easily.

As a part of the multi-year engagement, Emerald Jewellery selected IBM iX, the business design arm of IBM Services, to design, build and deploy Tej, which runs on iOS and Android operating systems. Utilizing the IBM Garage Methodology and IBM Research Labs India, a team of IBM technology and mobile design experts developed the Visual Browse and Visual Search APIs which is hosted on IBM Public Cloud and secured with the IBM Security MaaS360 with Watson Unified Endpoint Management (UEM) platform.

The collaboration with IBM has enabled Emerald Jewellery to redesign the buying process for their dealers, from jewellery design selection to placing a purchase order, using a zero-touch engagement model. Tej App integrates with Visual Browse and Visual Search from IBM Research labs developed for enhanced cognitive search capabilities. IBM India Research Labs developed the vision APIs to help Emerald Jewellery dealers search for specific design elements more easily.

“Our business model is B2B sales where we sell to wholesalers, dealers and large retail chains. With an in-house design team of 170 manual and computer-aided designers based out of Bombay, Delhi, Kolkata and Coimbatore, we have built a design bank of more than 500,000 designs. We introduce more than 2000 new designs across categories every month. This is one of our greatest strengths and there is a need to showcase this to our customers and expand the design range for jewellery retail in India," said Mr. K Srinivasan, Managing Director, Emerald Jewel Industry India Limited.

He added, "Tej will help us showcase our designs seamlessly and allow our customers across the country to order the latest trends in jewellery design, at the click of a button. I am also happy to share that the Tej mobile app enabled us to reach out to our dealers in spite of the restrictions laid down by the COVID-19 lockdown."

Emerald Jewellery aspires to be the world's largest jewellery manufacturer. The company plans to bring on-board hundreds of new dealers, in the next one year, as they now have the capacity to scale resource requirements on-demand using IBM Cloud. Also, using Tej means that any authorized dealer can start doing business with Emerald Jewellery, using a smart tablet. This BYOD (bring your own device) model takes advantage of IBM Security MaaS360 UEM software to securely deploy the Tej mobile app on any device, whether it be a smartphone or a tablet. Before using UEM, dealers had to be issued with a pre-loaded tablet and updates to inventory and designs would take time.

Sandip Patel, Managing Director, IBM India/South Asia, said, "We are proud to partner with Emerald Jewel Industry India Limited, one of India's largest jewellery manufacturers. As their strategic transformation partner, we were able to deliver to a challenging and complex requirement of a B2B ordering system. Each order having multiple configurations of jewellery designs in various caratage, size and weight, was a complex CPQ (Configure Price and Quote) system that was built for Emerald Jewellery on a hybrid mobile app architecture hosted on IBM Cloud.”

"We also ensured that the customer ordering process is directly integrated into their ERP system by developing consumable API's on their ERP platform and integrating it with the 'Tej' app. 'Tej' mobile app is a truly “born-on-the-cloud” solution, developed and hosted on IBM Cloud," reiterated Sandip Patel, Managing Director, IBM India/South Asia.

The initial success of Tej has been encouraging. The IBM iX team collaborated virtually with the Emerald Jewellery team using the IBM Garage Methodology to upgrade and fast-track the deployment of the Tej mobile app in April 2020 during the wake of the COVID-19 pandemic. Also, thanks to a support system operated by IBM and Emerald Jewellery team, customer and sales teams benefit from quicker response times to queries and other requests for assistance.

About Emerald Jewel Industry India Limited:

Emerald Jewellery is known for its quality consciousness, perfection, reputation and business ethics. Its nearly 5,00,000 design collections – one of the largest in the world - speaks volumes about its strength and range.

The Group has gradually transformed gold jewellery manufacturing from conventional methods to a technology and talent driven one. The company owns four ultra-modern production facilities in Coimbatore whose products command a premium in the market for its uniqueness of design, aesthetics and workmanship. 

Emerald Jewellery provides employment for about 5,000 employees. The incredible commitment and the dedication of the employees fuel the growth of the company.  The in-house ‘training center’ provides extensive training in the areas of design, production, stone setting etc. to the work force before absorbing them in to the regular stream to maintain uniformity of quality and perfection. Timely exchange of ideas between employees and management helps in attaining continued improvements in all spheres of the management.

Emerald Jewellery possesses a team of skilled designers proficient in computerized modelling and prototype equipment. Emerald Jewellery presently has the capacity of producing more than 50 tons of gold jewellery and articles, 24,000 CTS of diamond jewellery, 300 kg of platinum jewellery and 80 tons of silver and silver articles per annum. 

Emerald Jewellery was recently conferred with the JNA Award for the ‘Manufacturer of the Year 2020’. The JNA Award is an international award which is regarded as the most prestigious recognition in the gem and jewellery industry.  

Toyota Kirloskar Motor Launches New Innova Crysta and Priced at Rs 16-24 Lakhs Across India

 

·         The iconic Innova is the unrivaled leader in the MPV segment for over 15 years since the first-generation model was introduced in India in 2005 having sold over 8,80,000 units till date (including Innova Crysta)

2nd generation Innova - Innova Crysta since its launch in 2016 sold close to 3,00,000 units

·         The new Innova Crysta has bold trapezoidal piano black grille with chrome surround and sharper front bumper design to create a lasting impression

·         All-new Smart Playcast touchscreen audio with Android Auto/Apple Carplay

·         The new Innova Crysta (GX, VX & ZX grades) is available in the price range of

Rs. 16,26,000 to Rs. 24,33,000 Ex-showroom (Prices are same across the country except Kerala)

Toyota Kirloskar Motor (TKM) today announced the launch of the new Innova Crysta presenting a bold design and practicality of an MPV  elevating its unique personality. The new Innova Crysta is loaded with a host of unmatched features and a savvy new connected infotainment system.

The new Innova Crysta gets a cooler & tougher exterior with features such as a new trapezoidal piano black grille with chrome ornamentation that smoothly merges into the headlamps, a sharper front bumper design and diamond-cut alloy wheels for a contemporary look. This much-loved MPV, has always been one of the safest vehicles with best-in-class features such as seven airbags, Vehicle Stability Control and Hill Start Assist. Safety has been further bolstered with front clearance sonar (with MID display) to prevent collisions while parking in tight spaces and offer a stress-free driving experience.

To further increase the luxury quotient, the interiors get a fresh look too with the option of new upholstery colour of Camel Tan in the ZX grade. In line with the latest trend of connected infotainment, a new and larger Smart Playcast touchscreen audio with Android Auto and Apple Carplay has been introduced in the upgraded Innova. Besides, customers can now enjoy vehicle connectivity features such as real-time vehicle tracking, geofencing, last parked location and many more as optional accessories in the new Innova Crysta.

Speaking about the launch, Mr. Naveen Soni, Senior Vice President, Sales and Service, TKM, said, “The Innova redefined the segment when it was introduced in India more than 15 years ago as a premium MPV that offers unrivaled comfort, convenience and looks, these skillfully combined with Toyota’s Quality, Durability and Reliability, made it a winner. Over the years, we have strived to make the Innova even better by imbibing the advanced technologies and features and launching improved versions regularly. The new and bolder Innova Crysta continues that legacy in accordance with our tradition of customer-first approach. We are confident that the customers will look forward to the latest avatar of the iconic Innova. The launch is particularly timed for those customers who are seeking unmatched safety and unrivaled comfort during long distances travel with family or on business needs.

Further, we would like to thank our loyal customers for their relentless trust that has made Innova the best-selling MPV in the country. Innova Crysta continues its unrivaled dominance with 43% of segment share,” he added. 

* New features in Innova Crysta

·         Availability of new exterior colour - Sparkling Black Crystal Shine

·         Bold Trapezoidal Piano Black Grille with Chrome Surround

·         Sharper Front Bumper Design

·         New Diamond-Cut alloy wheel designs

·         Front clearance sonar (with MID Indication) for improved safety

·         New luxurious interior color of Camel Tan for upholstery (ZX grade only)

·         All-new Smart Playcast touchscreen audio with Android Auto/Apple Carplay

Indian Organizations with Culture of Innovation Fuelling Business Resilience and Economic Recovery: Microsoft-IDC Study

*  77% of Indian organizations have found innovation to be critical or important to their performance and resilience

* 78% of organizations in India are accelerating the pace of digitalization in response to the crisis

* 64% of respondents say innovation in products and services has become easier in the post-COVID-19 era, as compared to 32.5% prior to the pandemic

* Paisabazaar.com reimagines the loan application and disbursal process during the pandemic with Paisabazaar Stack, leveraging Microsoft Azure and Azure AI

As organizations across the world and India continue to deal with disruptions resulting from the pandemic, 77% of businesses in India consider that innovation is now a ‘must’ for them to respond quickly to market challenges and opportunities, and ensure business resilience, said a recent Microsoft and IDC report. Released today, the India findings of the study ‘Culture of Innovation: Foundation for business resilience and economic recovery in Asia Pacific’ highlighted that a large majority of business decision makers agree that innovation is a necessity to staying resilient in a crisis. The findings were released by Rajiv Sodhi, Chief Operating Officer, Microsoft India and Vasant Rao, Managing Director – India and South Asia, IDC, in the presence of Mukesh Sharma, Chief Technology Officer, Paisabazaar.com and Gaurav Aggarwal, Director and Head of Unsecured Loans, Paisabazaar.com.

The study found that in a short span of six months, organizations in India have increased their ability to innovate by 4% by maturing their Culture of Innovation. The study also showed that close to 78% of India organizations are speeding up digitalization in a variety of ways to adapt to the new reality. This included launching digital products and introducing digital payments to embracing ecommerce and automation. As a result, Indian companies are aiming at increasing their revenue from digital products and services to 50% in the next 3 years from 36% at present. According to the survey, 64% of respondents acknowledged that innovation has become easier in the post-COVID-19 era. Prior to the pandemic, only 32.5% of Indian business found innovation in their products and services easy.

The study introduced the culture of innovation framework, which spans the dimensions of people, process, data, and technology, to assess organizations’ approach to innovation. It surveyed 439 business decision makers and 438 workers in India within a 6-month period, before and since COVID-19. The India study was part of a broader survey among 3,312 business decision makers and 3,495 workers across 15 markets in Asia Pacific region.  Through the research, organizations’ maturity was mapped and as a result, organizations were grouped in four stages – traditionalist (stage 1), novice (stage 2), adaptor (stage 3) and leaders (stage 4). Leaders comprise of organizations that are the most mature in building a culture of innovation[1].

“Innovation is no longer an option, but a necessity. We have seen how the recent crisis has spurred the need for transformation; for organizations to adapt and innovate in order to emerge stronger,” said Rajiv Sodhi, COO, Microsoft India. “We commissioned this research to gain better understanding of the relationship between having a culture of innovation and an organization’s growth. But now, more than achieving growth, we see that having a mature culture of innovation translates to resilience, and strength to withstand economic crises to recover,” he added.

“We see amongst leaders a constant appetite for growth and evolution. During COVID-19, 31% of firms in India said they think their business model will lose competitiveness in five years’ time. This desire and urgency for continuous improvement through agility and adaptation to change will determine the success of businesses in this new normal,” said Vasant Rao, Managing Director – India and South Asia, IDC.

Focus on technology and skilling

When asked about their priorities for the next 12 months ahead, organizations in India (45%) indicated that they will focus on Technology as most essential for business resilience and recovery. According to the report, some best practices will include developing a culture that promotes investing in disruptive technologies and leveraging data to differentiate and enhance products and services.

The other area of focus is People.  In the coming year, 18.5% businesses in India plan to focus on embracing risks and driving innovation through ongoing learning, and the right talent and skills. Supported by technological transformation, organization also need to focus on encouraging new and breakthrough ideas among its employees as well as hiring a diverse workforce.

“Organizations in India understand that they need to improve across all dimensions of culture of innovation, especially technology. It is encouraging to see business leaders recognize this, and plan to focus on technology to drive sustained innovation and realize their digital transformation ambition. Achieving success in digital transformation requires both the adoption of tools and technologies as well as enhancing own people’s capabilities – what we term as tech intensity – a critical component of the culture of innovation. Our goal is to realize an inclusive future where all organizations in India are dynamic and resilient – to recover well and thrive despite the crisis. At Microsoft, we are committed to working with organizations in India to make this happen, together,” said Sodhi.

Showcasing a new technology feature that deploys Microsoft Azure and Azure AI to enable extensive digital solutions for loans & credit cards, Mukesh Sharma, Chief Technology Officer, Paisabazaar.com, said, “Most large lenders and Fintechs were unprepared due to the lack of digital processes and infrastructure. We all had to wake up to a new reality and adapt to it. Everybody was impacted and our focus was to ensure that consumers could have access to the loans they needed, through completely paper less and presence less processes. We recognised the potential of AI and Cognitive Services to make end-to-end digital loan disbursals a reality with our Digital Stack.  As the market leader with partnerships with most large banks and new-age lenders - and a culture of innovation since inception - we are well placed to accelerate this critical shift towards the much-needed digitization of the entire ecosystem.”

Paisabazaar.com, India’s largest digital marketplace for lending products, is driving technology innovation in their offerings. Paisabazaar Stack uses Microsoft Azure AI capabilities to make loan disbursals and credit card issuance completely digital. Under the Digitization Stack, the fintech has built completely digital solutions for KYC verification, income and employment validation, repayment set-up and consent on loan agreement. With this, a large section of customers will now be able to access credit much quicker from the comfort of their homes through a presence-less and contactless process as each erstwhile physical step in the lending process has now been built digitally. The Digital Stack has made it possible to provide unsecured loans within 3-5 hours from an earlier disbursal time of three to seven days. Their ‘Chance of Approval’ feature enables Paisabazaar to provide customized lending solutions to customers using a predictive algorithm model. Paisabazaar.com also provides ‘pre-qualified offers’ from partner banks and NBFCs.

Microsoft is utilizing its platforms and services to enable a culture of innovation among Indian enterprises - across retail, IT/ITeS, and healthcare, among other sectors. This is helping organizations adapt, innovate and reimagine their business in the COVID-19 era.

About Microsoft India:

Founded in 1975, Microsoft (Nasdaq “MSFT” @microsoft) is the leading platform and productivity company for the mobile-first, cloud-first world, and its mission is to empower every person and every organization on the planet to achieve more. Microsoft set up its India operations in 1990. Today, Microsoft entities in India have over 11,000 employees, engaged in sales and marketing, research, development and customer services and support, across 11 Indian cities – Ahmedabad, Bangalore, Chennai, New Delhi, Gurugram, Noida, Hyderabad, Kochi, Kolkata, Mumbai and Pune. Microsoft offers its global cloud services from local data centers to accelerate digital transformation across Indian start-ups, businesses, and government organizations.

Ness Named Leader In Engineering R&D Services In 2020 Zinnov Zones Report

Ness, a global provider of digital transformation solutions, has been named a leader in Digital Engineering Services, one of only a few pure-play engineering firms out of the 19 identified leaders in the 2020 Zinnov Zones report. In addition to its position as a digital engineering leader, Zinnov recognized Ness’ leadership in Overall ER&D services, Enterprise Software and Software Platform Engineering.

The report analyzed over ~60 of the top global service providers in the market based on specialization, depth and maturity of R&D services, innovation and intellectual property, eco-system linkages, and customer input. It also ranked Ness’ capabilities across AI engineering, and verticals like telematics, enterprise software ER&D, AI/ML enterprise in banking, financial services and insurance, and industrial. The report enables large enterprises to make strategic decisions towards ER&D investments.

“Ness is not a traditional IT services firm. Our DNA in engineering new products and modernizing legacy platforms, combined with our competency in cloud, data, and AI differentiates us” said Ranjit Tinaikar, CEO, Ness. “The Zinnov rankings reaffirms our reputation as one of the few pure-play global digital engineering firms with sufficient scale to serve clients on complex engineering problems.”

“Ness has been recognized as a leader for digital engineering services and software platform engineering in the Zinnov Zones 2020 ER&D Services assessment. Its engineering DNA and innovation levels for next-generation services across verticals such as Education, Media and Publishing, BFSI, Transportation, Entertainment, Software and High-Tech places them in good steed. The firm has demonstrated ability to serve clients from concept to GTM for products as well as incorporate innovative pricing mechanisms such as risk-reward and revenue-share models.” said Sidhant Rastogi, Managing Partner & Practice Head, Zinnov.

About Ness

Ness is a digital solutions company with product engineering in our DNA backed by a global collective of software engineers, data experts, user experience designers and innovators. Combining core competence in engineering with the latest in digital technology, we build customer-facing platforms and software products that help businesses thrive in the digital economy. As your tech partner, we help engineer your company’s future with cloud and data. For more information, visit www.ness.com.

About Zinnov

Zinnov was founded in 2002, with presence in Bangalore, Gurgaon, Silicon Valley, and Houston. Since its inception, Zinnov has built in-depth expertise in Product Engineering and Digital Transformation. With a strong foundation in Research and Strategy Consulting they enable their clients to accelerate growth and create efficiencies through innovation, productivity, technology, networked economies and cost savings. They work with clients in the Software, Automotive, Telecom & Networking, Consumer Electronics, Storage, Healthcare, Financial Services & Retail, Semi-conductor verticals in US, Europe, Japan and India.

Crypto Staking Services Provider, Stakefish Simplifies Staking with the Launch of Eth2 Staking Platform

The leading global validator for Proof of Stake blockchains, stakefish today announced the launch of their non custodial staking platform, Eth2, to enable anyone to stake ETH while maintaining full control.

The Ethereum staking platform, Eth2,  provides the crypto community with an attractive option to stake without needing to personally run validators. stakefish also announced an “early-bird” offer of a one-time flat fee of 0.1 ETH for each validator until withdrawals are enabled. This is a limited period offer for the initial adopters of the Ethereum staking platform, Eth2 and is subject to change over the coming months. Anyone who stakes with stakefish during this “early-bird” fee period will lock in this price and will not be required to pay any additional fees until withdrawals are enabled.

Eth2 is being rolled out in Phases. Phase 0 starts off with staking during which the stakers do not have an option to withdraw or transfer. The number one priority of Ethereum 2.0 developers is the stability of the network. Withdrawals are not planned until at least Phase 1.5. 

Once the stakers sign up, the platform generates the validator signing keys and spins up the requested validators. stakefish’s infrastructure team has a strong industry record of running validators on other blockchain protocols without any slashing incidents. The team applies the same rigorous security approach to the validators deployed for Ethereum 2.0. 

Mr. Chun Wang, CEO, stakefish said, “Ethereum, with a market value of $25.3 billion and a daily trading volume standing at about $5.9billion, is the second-most valuable cryptocurrency by market capitalization and staking can play a major role in augmenting adoption. The Eth2 staking platform makes Ethereum staking easy and accessible to everyone. Staking reward rates will vary from 2% to 20% depending on how much ETH is staked overall. This is a step towards creating more awareness and enabling mass adoption of crypto globally and we are excited to see how our users respond to the same.”

By staking Ethereum 2.0 with stakefish, you can enjoy a one-time flat fee of 0.1 ETH for each validator until withdrawals are enabled.

Hiring Recovers by 18% to Climb 30% Year-On-Year in September: LinkedIn

LinkedIn, the world’s largest online professional network, today announced findings for the September edition of the ‘Labour Market Update’, a monthly update on hiring trends and insights based on LinkedIn's Economic Graph, a digital representation of the Indian economy built by conducting a close analysis of actions of 71+ million members in India. Findings from the latest edition show that hiring continues to improve, competition for jobs is easing, and the digital divide is narrowing, suggesting a recovery in hiring for the non-tech sectors. 

Hiring recovery in India reaches 30% year-on-year in September 

Earlier in the year, hiring declines reached a low of below -50% year-on-year in April, before starting to slowly recover. In late July, it crossed the 0% mark and continued increasing, reaching 12% in August and 30% year-on-year at the end of September. Hiring in September witnessed an 18 percentage points climb as compared to August 2020. 

As businesses and companies continue reopening, we expect recovery to continue as well.

Competition for jobs is lower compared to several months ago, but still 30% higher compared to a year ago

Competition for jobs remains the same as August 2020, at 30% higher as compared to last year. However, after nearly doubling in the middle of 2020, the applications per job dropped down 1.3x in August and stayed at a similar level in September. 

Job seekers continue seeking opportunities in other industries, but under less pressure compared to June 2020

Compared to pre-COVID, we still see that job seekers who are currently in the badly affected sectors (such as Recreation & Travel) are 4.2 times more likely to look for jobs in a different sector, compared to pre-COVID. But this stress has abated from June 2020, where the likelihood was as high as 6.8 times. Similarly, the stress for the Retail sector has reduced from 2.4 times to 1.1 times. There is not much change in the other sectors.

Digital divide narrows by 18 percentage points from April to September 2020

Earlier this year during the height of COVID-19 lockdowns, those without digital skills were more affected by the hiring dips compared to those with disruptive digital skills (such as AI and Robotics). Recovery was also faster for disruptive digital talent, but in recent months, this gap has started to narrow from over 20 percentage points difference in April and May, to 2 percentage points difference in September. This possibly reflects the recovery of non-tech sectors.

About Labour Market Update

LinkedIn's Economic Graph is a digital representation of the global economy, and insights from the graph provide real-time information on trends that are emerging in the labour market built by conducting a close analysis of actions of LinkedIn’s 69+ million members in India. This is the second India Labour Market edition, and the report highlights the hiring trends and insights from July.

About LinkedIn

LinkedIn connects the world’s professionals to make them more productive and successful and transforms the way companies hire, market and sell. Our vision is to create economic opportunity for every member of the global workforce through the ongoing development of the world’s first Economic Graph. LinkedIn has more than 722 million members and has offices around the globe.

Blue Dart Launches the ‘My Blue Dart App’ to Mark its 37th Anniversary

* Available on Google Play and Apple Store~ 

* The app enables GPS location finder, bar code scanning for AWBs, request pick-ups for registered users – all at the touch of a button~ 

India’s leading express logistics service provider, Blue Dart has always been an innovator with a sharp focus on technology. Leveraging its expertise as a market leader in innovation and customer centricity, Blue Dart part of the Deutsche Post DHL Group (DPDHL), has launched its first ever consumer app, the ‘My Blue Dart App’. The app has been designed to provide tailored solutions and act as a one stop shop for customers ‘on-the-go’. The ‘My Blue Dart App’ is currently available on Google Play and Apple Store.  

Blue Dart has successfully established itself as the leading logistics player in India since its inception in 1983. This is attributed to the brand’s strong legacy and heritage of 37 years, built by its dedication to relentless customer centricity and constant innovation. The launch of the app is another accomplishment symbolic of Blue Dart’s continuous endeavor to bring in digital innovation in business dealings and marks its journey to continue to remain a leader in the logistics and aviation industry.  

Commenting on the app launch, Mr. Manoj Madhavan, CIO, Blue Dart, said “Being the market leader in technology, Blue Dart has constantly augmented customer experience while always ensuring timely and seamless deliveries across the nation. The ‘My Blue Dart App’ re-emphasizes our commitment and strengthens our value proposition. Our user-friendly, secure and reliable mobile application will now allow customers to track their shipment, locate the nearest Blue Dart store or find out the best pricing anywhere and at any time all at the click of a button, through the app. With comprehensive features and ease of use, the app will be an ideal platform for our customers to fulfill all their logistics requirements.”  

Ketan Kulkarni, CMO & Head – Business Development, Blue Dart, commented, “Customer centricity has always been the bedrock of our foundation. As we consistently improve systems, technology, and our people centric efforts to remain ‘India’s Most Innovative and Awarded Express Logistics Company’, the ‘My Blue Dart App’ is a step forward in leveraging the use of technology to enhance customer experience. Blue Dart has successfully steered through all testing times of business and has sustainably created value for all its stakeholders. We are extremely happy to mark this milestone, especially on the occasion of our 37th Anniversary. Our journey through the highs of digitization has been a long one, having pioneered many an initiative. It is also a testimony of the gold standard that Blue Dart, as part of the DPDHL Group, has set for itself by aligning itself with the Group’s ‘Strategy 2025 – Delivering Excellence in a Digital World’. We are positive that the app will be welcomed by our customers and they will appreciate the unparalleled experience.” 

The application gives customers the flexibility to manage all their logistics requirements with 5 simple yet effective options:  

Track Dart - Enables the customer to track their shipment anywhere, anytime. Users can use the camera to scan the barcode instead of keying in the AWB bill manually 

Location Finder - Benefits the customer by helping them find the nearest Blue Dart store across our 14000+ locations using GPS finder  

Transit Time & Price Finder - Provides the customer with a user-friendly method to find out the best rate while sending/receiving a shipment 

Schedule a Pickup - A specialized post login feature for our registered credit customers 

Contact Us - To help customers connect with our reliable, responsive, and resilient Blue Darters, eager to provide solutions to any queries  

As a part of the DPDHL Group’s Strategy 2025 – Delivering Excellence in a Digital World’, Blue Dart has launched various initiatives on the digital front, particularly in the ongoing pandemic situation to reinforce customers’ trust in the brand. Adhering to the protocols of the Health Ministry, Blue Dart rolled out its Contact Less Delivery feature for its award-winning Door-to-Door Express pick-up and delivery services to allow customers to send and receive shipments without the fear of contagion. Further, the Application programming interface (API) integration-based solutions by Blue Dart is continuously enhanced for exchanging manifest at detailed levels to ensure an automated and seamless supply chain, from pre-pick up till post-delivery- 24x7.  Blue Dart has also provided customers with an array of acceptable payment modes to include 14 digital wallets, Net banking, Credit & Debit Cards, Bharat QR Code and UPI (BHIM).  

Download the My Blue Dart application through:  

Google Play: https://play.google.com/store/apps/details?id=com.bluedart.mobilitytracking 

Apple Store:https://apps.apple.com/in/app/my-blue-dart-app/id1535588274