Genpact, a global leader in
digitally-powered business process management and services, has unveiled the
Global Center of Excellence in Jaipur as part of Cisco’s Lighthouse City
project, a global initiative designed to deploy next-generation technologies to impact citizens and
society. With this initiative, Jaipur will gain access to Cisco’s global network and channel program
capabilities helping the city benefit from economic and social transformation
as the country embarks on the next phase of the Digital India program. Hosted
and operated in Genpact’s state-of-the-art facility in Jaipur, the Center will
serve as an innovation lab for Genpact and its partnering technology firms to
rapidly test and deploy the latest smart technology advances from Cisco to help
Jaipur become a fully responsive, smart and connected city.
“Government leaders
today increasingly recognize the importance of digitization as the foundation
for economic growth, job creation, and the development of a knowledgeable
workforce. Our commitment with the Cisco® lighthouse initiative in Jaipur is to
help the state develop an ecosystem of talent, entrepreneurship, and innovation
to drive growth, generate jobs, diversify the economy, and support sustainable
growth. I greatly admire Chief Minister Vasundhara Raje for her strong vision
to digitize Rajasthan, and we’re honored to collaborate with the state to help
realize its vision of ‘Digital Rajasthan,’” said John Chambers,
Executive Chairman, Cisco.
As part of a
Memorandum of Understanding among Genpact, Cisco, and the Government of
Rajasthan, Genpact is using data gathered from Cisco’s Smart+Connected Digital
Platform (CDP), Cisco Connected Mobile Experiences, and Cisco Video
Surveillance Manager Solutions to develop analytics-driven technology
applications in the Center. These applications are designed to enhance the
quality and performance of urban services, allow the government to engage
effectively with its citizens, and provide real-time responses to operational
challenges for these services.
With the opening of
the Center today, the prototypes for Genpact’s first Smart City applications
were unveiled for deployment in Jaipur. The initial pilots include applications
for real-time identification of vacant parking slots in the city, foot fall
forecasting for timely optimization of promotional events, visitor pattern
identification for public campaign efficacy, and real-time way-finding and
tourist recommendations.
“The government of
Rajasthan is proud to be part of a large-scale, pioneering Cisco project like
Lighthouse City. The application of advanced digital technologies will benefit
the city of Jaipur in its agenda of economic and social progress through
enhanced citizen experiences. The collaboration between Genpact, Cisco, and the
State of Rajasthan will significantly help Jaipur become a city of the future,” said
Vasundhara Raje, Chief Minister of Rajasthan.
“Being the largest
employer in Jaipur, Genpact is especially excited to combine Cisco’s Smart City
technology platform with our analytics expertise, and apply it to improve the
everyday lives of the people who live and work in this city,” said NV
‘Tiger’ Tyagarajan, President and Chief Executive Officer, Genpact. “We
believe this collaboration will have a resounding ripple effect on a global
scale by demonstrating how collaborative innovation can result in making a
large city like Jaipur truly smart and connected.”
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