Our Focus On Premium Segment Is Driven By The Aspirational Middle Class: Embassy Group

As per a recent industry report by Knight Frank, Bengaluru’s housing sales register 4% growth in H1 2024; homes priced at ?Rs  crore and above witness 76% annual growth.  In line with the same, Embassy Group Reeza Sebastian Karimpanal – Executive President, Residential Business, Embassy Group. says that the recent surge in real estate sales in Bengaluru, particularly in the premium housing segment, is a testament to the city's robust economic growth and positive home buyer sentiment. According to recent industry reports, the premium segment has seen a remarkable 76% annual growth, accounting for 50% of the overall sales in the first half of 2024. This trend is not only a positive indicator for the real estate market but also reflects the changing preferences of homebuyers who are increasingly seeking high-quality, premium living spaces from branded developers. Additionally, the increase in fresh supply by 9% to meet this demand is a clear sign that developers are responding to the market's needs.

At Embassy Group, we are committed to catering to these evolving demands. Our focus on the premium segment is driven by clear market signals that this is where the volume and demand are. In the days ahead, we see the fast-rising aspirational middle class as our future customers and are poised to build for this dynamic demographic, recognising that they are at the core of the market's momentum.”

Jindal Stainless, Capital Goods & Strategic Skill Council Launch Participant Handbook-Press Note

Jindal Stainless, India’s largest stainless steel manufacturer, and skill development body Capital Goods & Strategic Skill Council (CGSSC) have joined forces to standardise one-of-its-kind skilling content for the stainless steel kitchenware industry that will benefit up to 20 lakh workers across India. The CEO, Capital Goods & Strategic Skill Council, Ms Shalini Singh; and Director, Corporate Affairs, Jindal Stainless, Mr Vijay Sharma jointly launched the Participant Handbook (PH) and the Qualification Pack (QP) titled ‘Operator-Stainless Steel Kitchenware Manufacturing’ at the 14th Indian Houseware Show here over the weekend. A Skill India initiative, the PH is designed to address the industry-academia skill gap by imparting essential skills and create a talent pool.

The newly launched Handbook will serve as the primary source of skilling content aimed at boosting productivity for both current and aspiring employees in the hollowware workforce. Additionally, the industry can utilise it for independent training sessions. By standardising training, the Handbook will help increase productivity by reducing errors and waste through well-defined guidelines and best practices. This will also ensure consistent product quality, meeting both domestic and international standards.

Commenting at the launch, CEO, CGSSC, Ms Shalini Singh, said, “We are happy to launch this one-of-a-kind Participant Handbook dedicated to the stainless steel kitchenware industry. We are hoping that as a first step, the regional kitchenware associations will circulate it in their regions or clusters. CGSSC takes pride in having developed structured training programmes focusing on stainless steel properties, manufacturing techniques, quality standards, and safety protocols specific to kitchenware utensils in association with downstream markets and players such as Jindal Stainless. In the next 3 years, we want to target around 5,000 fresh talent and upskill 30,000 operators annually in stainless steel kitchenware manufacturing, with support from the industry and various government schemes. Such initiatives should be explored to be implemented in the Karnataka state for the employment and entrepreneurial ventures under the flagship of Karnataka Skill Development Corporation.”

Adding to it, Director, Corporate Affairs, Mr Vijay Sharma, said, “As pioneers of stainless steel in India, we are pleased to introduce this Participant Handbook for the hollowware industry in collaboration with the CGSSC. Manufacturing stainless steel cookware demands precision, expertise, and meticulous attention to detail to produce high-quality products that meet consumer expectations for durability, performance, and safety. These initiatives are crucial for building a sustainable talent pipeline and ensuring the continued growth, competitiveness, and success of the stainless steel industry. Through this Handbook, we aim to emphasise on workforce skill training as part of our Stainless Academy. This initiative of Jindal Stainless serves as a hub for education, training, skilling and upskilling, research, and collaboration. It works on multiple fronts to ensure category recognition and awareness, thereby increasing the usage of stainless steel.”

These trainings will include basic sheet metal operations, polishing operation, material handling and machine maintenance, plate bending and forming operations, spinning and beading operations, joining operations etc. In the near future, these programmes will be introduced in Industrial Training Institutes (ITI) and CGSSC approved training centres as comprehensive training programs. On successful completion of the training course, candidates undergoing training (fresh skilling, upskilling and reskilling) will be awarded an industry- government recognized certificate. This is expected to have a cascading effect and increase the attractiveness of the stainless steel kitchenware industry and highlight its immense employment potential.

A Qualification pack is an essential document within India's National Skills Qualification Framework (NSQF), designed to standardise the skill requirements for various job roles across different industries. Along with every QP, a Participant Handbook (PH) is designed, having detailed contents, to enable training. The development of QPs & PH is a dynamic and iterative process that involves extensive stakeholder engagement, research, and validation to ensure that the resulting standards are robust, relevant, and practical for implementation in the vocational training ecosystem. 

Motorola Launches “moto g85 5G” With Its First 3D Curved pOLED 120Hz Display & moto Smart Connect

The moto g85 5G is the first moto g series device with a 3D curved endless edge, 120Hz pOLED display with segment’s best Corning Gorilla Glass 5 protection.

It also offers the segment’s leading, shake free 50MP OIS – Sony LYTIA ™ 600 Camera for incredible pictures and videos in any light.

The moto g85 5G comes out of the box with the revolutionary Smart Connect feature which ensures effortless connectivity between devices to enable easy share of files, stream phone apps and more across your phone, PC, tablet and more just with a swipe.

The moto g85 5G also comes with the segment’s best in-built 12GB RAM + 256GB storage and is also available in 8GB + 128GB variant.

To ensure an immersive multimedia experience, the moto g85 5G offers dual speakers with the multidimensional sound of Dolby Atmos® and Hi-Res audio.

The device is extremely sleek (7.59mm) and lightweight (172gm) and comes in three premium colours and finishes, namely - Olive Green (Vegan leather) | Cobalt Blue (Vegan leather) | Urban Gray (Acrylic Glass - PMMA)

The device will go on sale starting 16th July, 12PM on Flipkart, Motorola.in and leading retail stores at an effective starting price of just Rs. 16,999*

Consumers can either avail an instant bank discount of Rs.1000* OR exchange top-up of Rs. 1000* on the value of the old device to achieve the effective price. Further, consumers can also avail up to 9 month No Cost EMIs from leading banks – starting at just Rs. 1,889* per month.

Motorola, India’s best 5G smartphone brand^, announced the launch of the “moto g85 5G”. The first ever moto g series smartphone with a groundbreaking 3D curved, endless edge display. The moto g85 5G offers numerous segment first and best features, such as the segment’s best 3D curved 120Hz pOLED display with Gorilla Glass 5 protection and 1600 nits brightness.

egment’s leading shake free 50MP OIS camera with the incredible Sony LYTIA™ 600 sensor, a sleek, lightweight and super-premium design with pantone curated colours plus a disruptive software experience with the revolutionary Smart Connect. Along with this, the moto g85 5G also boasts the segment’s best 12GB RAM + 256GB storage and supports incredible 5G performance with 13 5G Bands, support for VoNR and much more at an effective price of just Rs. 16,999* (8+128GB) and 18,999* (12+256GB).

he moto g85 5G brings details to life with an immersive 6.7" pOLED endless edge display that gives a continuous view from edge to edge with infinite contrast and cinematic colour. The display delivers over a billion shades of film-quality colour owing to its 10-bit depth and DCI-P3 colour gamut and comes with the segment’s best Gorilla Glass 5 protection. Its FHD+ resolution delivers images that are remarkably sharp and detailed without any pixelation, moreover, a super-smooth 120 Hz refresh rate makes switching between apps, playing games, and scrolling websites smoother and seamless. The moto g85 5G’s display also comes with SGS Eye Protection and 1600 nits of peak brightness for a comfortable viewing experience and an on-display fingerprint protection.

The 50MP main camera on the moto g85 5G uses a powerful Sony LYTIA™ 600 sensor and Quad Pixel technology for 4x better low-light sensitivity, resulting in sharper and more vibrant photos, in all lighting conditions. Additionally, all-pixel focus provides 32x more focusing pixels for faster, more accurate performance in low-light environments and Optical Image Stabilization (OIS) automatically compensates against blurred images and videos due to unwanted camera movement. The secondary rear camera is an 8MP ultrawide + Macro vision camera which fits 4x more in the frame as compared to a standard lens and macro vision camera brings users closer to the subject than a standard lens to capture details they would otherwise miss. On the front, users get a 32MP high resolution selfie camera with Quad Pixel technology that combines every four pixels into one for 4× better low-light sensitivity and brilliant results.

Google Photos is the home for all the photos and videos, which are automatically backed up and organised so they’re easy to view, edit and share. Plus, consumers get access to amazing editing and AI tools, including Magic Editor, Magic Eraser, Photo Unblur, and more.

Consumers can make a statement with the moto g85 5G with its super sleek (7.59mm) and lightweight (172gm) form and its endless edge design, the curved display and rear inlay that blend seamlessly for a sophisticated look that feels as good as it looks. Users can choose from vibrant colors with a luxurious vegan leather finish or a refined acrylic glass PMMA finish.

To ensure seamless cross device connectivity and amplify the device’s capabilities, the moto g85 5G comes with Smart Connect. Smart Connect creates an immersive experience with the power of a lightning-fast processor letting users enjoy their favorite mobile games on their big screen TV. Users can also connect a Bluetooth® controller for an even more exhilarating gameplay. Smart Connect gives a desktop computing experience right from the smartphone by allowing users to use all their apps on an external monitor and even connecting Bluetooth® keyboard and mouse. Furthermore, Smart Connect also makes other features and functionalities of the phone integrate seamlessly with other devices such as PCs and tablets for video chats, file sharing, app streaming, and even access to the smartphone’s camera.

The moto g85 5G offers 13 5G bands with VoNR support, 4x4 MIMO, and up to 4 carrier aggregation for an exceptional 5G performance. Further, moto g85 5G eliminates all performance and storage worries with the segment’s best 12GB RAM + 256GB storage configuration along with the latest Snapdragon 6s Gen 3 processor from Qualcomm. Storage can be expanded up to 1 TB using a microSD card and the RAM boost 3.0 feature temporarily turns storage into virtual RAM of up to 24GB whenever extra speed and processing is required.

Commenting on the launch, Mr. T.M. Narasimhan, Managing Director, Mobile Business Group – India, said, "This launch truly embodies our commitment to offering consumers industry-first innovations at the most accessible price points, aligning with our goal of democratizing technology for all. The moto g85 5G offers exceptional features from our popular edge series at an even more compelling price point. This product surpasses the current offerings in the Indian smartphone market, empowering individuals to explore unparalleled smartphone experiences and connectivity effectively.”

The moto g85 5G is the first g series smartphone to feature Motorola’s groundbreaking endless edge design and curved rear inlay that blend seamlessly together. The device is extremely comfortable to hold with its light, ultra-thin frame and 2 premium finishes- a vegan leather finish for a soft, tactile feel with an added touch of luxury and a PMMA finish that exudes elegance.

To ensure an immersive multimedia experience, the moto g85 5G also offers the multidimensional sound of Dolby Atmos® along with its marvelous display. Two powerful stereo speakers produce high-quality audio output with incredible richness and clarity with 4x more powerful bass and crisp, clean vocals. Additionally, the moto g85 5G fuels up fast with TurboPower™ 33 W charging and a massive 5000mAh battery offering over 34 hours of battery life. The smartphone runs on Android 14 out of the box with assured upgrades to Android 16 with 2 OS upgrades plus 4 years of security updates.

Availability:

Moto g85 5G will be available in three premium pantone curated colours and finishes, namely – Olive Green (Vegan leather) | Cobalt Blue (Vegan leather) | Urban Gray (Acrylic Glass – PMMA). The device will be available in two storage variants – 8GB RAM + 128GB Storage or 12GB RAM + 256GB Storage and will go on sale starting 16th July 2024, 12PM onwards on Flipkart, Motorola.in and leading retail stores across India.

Pricing & Launch Offers:

Launch Price:

8GB + 128GB: Rs. 17,999

12GB + 256GB: Rs. 19,999

Effective Price – Including Offers

8GB + 128GB: Rs. 16,999*

12GB + 256GB: Rs. 18,999*

Affordability Offers:

Rs. 1,000 Instant Discount on leading bank credit cards and credit card EMI transactions.

OR

Rs. 1,000 exchange top-up (only on Flipkart. Applicable only on exchange of old devices)

Upto 9 month No Cost EMIs starting at just Rs. 1,889 per month from leading banks.

o know more about the product visit: https://www.flipkart.com/motorola-g85-5g/p/itm1c4b849213a0e?pid=MOBHY9PQMNCMDVCD

Operator Offers:

Total Benefits worth Rs. 10,000 from Reliance Jio (Applicable on pre-paid plan of: Rs. 449)

- Cashback worth Rs. 2000

- Partner coupons worth Rs. 8000

To know more about the offer:   https://www.jio.com/en-in/jio-motorola-g85-offer-2024.

BMW Group Posts Strong Growth In Fully-Electric Vehicles And Upper Premium Segment In First Half Of 2024

With 179,557 fully electric vehicles delivered, the BMW brand achieved a +34.1% increase in BEV sales in the first half of 2024 compared to the previous year. Overall, the BMW brand grew by +2.3% compared to the previous year's period with 1,096,486 units sold in the first half of the year. The brand thereby outperformed its traditional competitors and managed to significantly gain market share in Europe. In total, the BMW Group delivered 1,213,359 vehicles of the BMW, MINI and Rolls-Royce brands in the first half of the year.

“In the first six months of the year, we saw double-digit growth of our fully-electric vehicles and models from the upper premium segment,” said Jochen Goller, member of the Board of Management of BMW AG responsible for Customer, Brands, Sales. “Despite a challenging market environment, we increased sales for the BMW brand in the first half of the year, thanks to our attractive product portfolio. The strong commitment of our BMW Group employees and our robust global retail network have made a significant contribution in this regard,” said Jochen Goller.

For the BMW brand, models from the upper premium segment are becoming increasingly popular with customers, in addition to fully-electric models. The BMW 7 Series achieved a sales growth of +22% in the first half of the year compared to the same period last year. Also, the BMW X1 and the BMW 3 Series saw strong growth compared to the previous year. BMW M GmbH also performed well, generating a great deal of interest when it unveiled the first M5* high-performance sedan with electrified drive train in June. With a total of 99,517 vehicles sold, BMW M recorded a sales growth of +5.1%. With the continuing model changeover of its complete product portfolio, the MINI brand delivered 114,054 vehicles in the first half-year. This includes the first MINI Cooper* cars from the New MINI Family, which received a very good response from customers. The further ramp-up of the MINI Cooper and MINI Countryman*, as well as the market launch of the MINI Aceman*, will provide positive momentum in the second half of the year. A highlight for the Rolls-Royce brand was the launch of the Rolls-Royce Cullinan Series II* – the most in-demand Rolls-Royce model in the brand's product portfolio. In the first half-year, the Rolls-Royce brand delivered a total of 2,819 motor cars to customers worldwide. BMW Motorrad handed over 113,072 motorcycles and scooters to customers worldwide during the same period.

The BMW Group is looking forward to the second half of 2024 with confidence. This is underpinned by the full availability of the BMW 5 Series models – including the new BMW 5 Series Touring* and the first BMW i5 Touring*, as well as the ongoing market launch of the New MINI Family. By providing a variety of drive train technologies across the product portfolio of the BMW, MINI and Rolls-Royce brands, as well as a high level of flexibility, the BMW Group is well positioned to meet varying customer preferences worldwide.

The BMW Group

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and mobility services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries.

In 2023, the BMW Group sold over 2.55 million passenger vehicles and more than 209,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees.

The success of the BMW Group has always been based on long-term thinking and responsible action. The company set the course for the future at an early stage and consistently makes sustainability and efficient resource management central to its strategic direction, from the supply chain through production to the end of the use phase of all products. 

www.bmwgroup.com

CO2 EMISSIONS & CONSUMPTION.

*Fuel consumption and emissions data: 

BMW M5 Limousine mit M xDrive: energy consumption combined: 25,5 kWh/100 km and 1,7 l/100 km (WLTP); CO2 emissions combined: 39 g/km (WLTP); CO2 class: G

MINI Cooper E: WLTP energy consumption combined: 14,3 kWh/100 km; WLTP CO2 emissions combined: 0 g/km; CO2 class: A; WLTP electric range: 293 - 305 km

MINI Aceman E: WLTP energy consumption combined: 14,7 kWh/100 km; WLTP CO2 emissions combined: 0 g/km; CO2 class: A; WLTP electric range: 289 - 309 km

MINI Countryman E: WLTP energy consumption combined: 17,4 kWh/100 km; WLTP CO2 emissions combined: 0 g/km; CO2 class: A; WLTP electric range: 423 - 462 km

Rolls-Royce Cullinan Series II: WLTP energy consumption combined: 380-363 g/km; WLTP CO2 emissions combined: 16.8-17.7 mpg / 16.8-16.0 l/100km; CO2 class: G

BMW 520d Touring: energy consumption combined: 5,9 l/100 km (WLTP); CO2 emissions combined: 154 g/km (WLTP); CO2 class: E

BMW i5 eDrive40 Limousine: energy consumption combined: 16,3 kWh/100 km (WLTP); CO2 emissions combined: 0 g/km (WLTP); CO2 class: A; electric range: 571 km (WLTP); performance: 250 kW (340 PS).

Genpact, ALDI Süd Enter Partnership To Reimagine ALDI’s Business Services, Leveraging Data, Technology, And AI Solutions

* Agreement aims to drive greater agility and cost leadership

Genpact (NYSE: G), a global professional services and solutions firm delivering outcomes that shape the future, announced a new multi-year engagement with ALDI SÜD to accelerate and support the continued transformation of its retail operations in the U.S. and Australia.

Genpact’s data, tech, and AI capabilities, coupled with its business and industry knowledge,?will help ALDI accelerate agility and cost leadership and aid in continued transformation in these markets.

By embracing digital transformation, retail organizations can more easily adapt to changing market dynamics and consumer preferences. This agility allows companies to quickly respond to emerging trends, competitor actions, and customer feedback, ensuring continued relevance and competitiveness in the market.

Genpact will leverage its data, tech, and AI solutions to streamline operations and help ALDI achieve significant efficiency improvements. Specifically, ALDI will harness Genpact's AI-first approach and digital expertise to help maximize the effectiveness and return on investment from existing deployed technology platforms like S/4HANA, Ariba, Blackline, and ServiceNow.

"By investing in digital technologies and exploring innovative business models, a retailer can differentiate itself from competitors and establish leadership in the industry," said Anil Nanduru, Global Business Leader, High Tech and Manufacturing and Consumer and Healthcare, Genpact. "At Genpact, our AI-first approach for ALDI’s business services aims to achieve a front-to-middle-to-back transformation to create exceptional customer experiences and drive competitive growth.”

Visit here to learn more about Genpact’s work in the retail industry.

About Genpact

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. 

Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

Quest Global Wins PeopleFirst HR Excellence Award 2024 For Leading Practices In Talent Acquisition

Quest Global, a leading global product engineering services company, today was conferred the prestigious PeopleFirst HR Excellence Award for 2024 in the category of ‘Leading Practices in Talent Acquisition’. This accolade recognizes Quest Global's unwavering commitment to excellence in HR practices and innovative approaches towards talent acquisition.

The HR Excellence Awards, sponsored by PeopleFirst, celebrates outstanding achievements in the field of Human Resources, highlighting organizations that set benchmarks in HR practices worldwide. Receiving this award underscores Quest Global’s dedication to creating a dynamic and effective talent acquisition strategy.

“Our success in winning the PeopleFirst HR Excellence Award is a testament to the hard work and dedication of our Talent Acquisition team,” said Suresh Ramachandra-Global Head Talent Strategy, Quest Global. “Quest Global is committed to continuously improving the candidate experience and optimizing hiring processes. This recognition highlights the team's commitment to excellence and innovation in attracting and retaining top talent.”

Looking ahead, the Talent Acquisition team at Quest Global is focused on delivering exceptional candidate experience. The team is committed to enhancing the overall candidate journey while optimizing hiring processes to attract and retain top talent across the globe. Quest Global has identified and invested in a state-of-the-art talent platform that will revolutionize its hiring and talent management processes. This Platform will not only enhance hiring, but also transform how talent is managed at Quest Global.

About Quest Global

Founded in 1997, Quest Global is one of the world’s leading engineering research and development (ER&D) services companies. Quest Global believes engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For more than 25 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, the team at Quest Global live and work in 18 countries, with 78 global delivery centers and offices, driven by 20,000+ extraordinary people who make the impossible possible every day. Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better and faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defence, automotive, energy, hi-tech, med-tech & healthcare, rail, communications, and semiconductor industries.

HDFC ERGO Processes Its First Health Claim On NHCX Platform

~ It reinstates insurer's commitment to promote transparency and make health insurance available, accessible, affordable

HDFC ERGO General Insurance Company, India’s leading private sector general insurer, successfully processed its first-ever health claim through the National Health Claims Exchange (NHCX) platform. This groundbreaking achievement marks a significant leap forward, which will help streamline health claims processing, improve administrative efficiencies, and enhance customer experience by building a cohesive technology-driven system.

Based on the directive from Insurance Regulatory and Development Authority of India (IRDAI), General Insurance Council has been working on bringing the various stakeholders together to ensure the entire process of health Insurance is done in more simplified and transparent manner.

Developed by the National Health Authority (NHA), the NHCX platform is a single window interface which provides secure and efficient exchange of health insurance claims data. The platform is poised to revolutionise India's health insurance landscape by setting a new standard for efficiency and transparency in claims processing.

As a digital health claims portal, National Health Claims Exchange (NHCX) is a significant leap towards ensuring interoperability of health claims and fostering transparency within the industry. HDFC ERGO becomes one of the lead insurers to process health claim on NHCX platform. This marks a significant step forward in India's health insurance landscape and attests the commitment of the Company in propelling financial inclusion in India

Parthanil Ghosh, Director and Chief Business Officer, HDFC ERGO General Insurance, said, “In alignment with IRDAI's vision of 'Insurance for All by 2047’, we are committed to provide innovative solutions thereby making insurance accessible and affordable and continue to work towards improving insurance penetration across the country. In alignment to the Government's flagship ‘Ayushman Bharat Digital Mission’, we are proud to successfully process our first health claim through the NHCX platform. This further underscores our commitment to leverage cutting-edge technology and bring in better transparency and claims efficiency in health insurance. As a crucial stakeholder in building a 'Healthy India, we are confident that the NHCX platform will play a significant role by ensuring the interoperability of health claims, democratising insurance and fostering transparency within the industry.”

The NHCX is a critical gateway for exchanging claims-related information within the healthcare and insurance ecosystem. It is designed to streamline and enhance health insurance claims processing by integrating insurers, healthcare providers, and policyholders into a cohesive, technology-driven system. This platform leverages advanced digital technologies to ensure efficient, transparent, and expedited claims settlements, thereby improving the overall health insurance ecosystem.

The process begins with the hospital generating a bill through their Hospital Information System (HIS), which is then uploaded to a Third-Party Administrator (TPA) app. The Health Claim System (HCS) of HDFC ERGO then processes the claims in their claim processing queue.

As a customer experience focused organisation, HDFC ERGO is continuously disrupting technologies to offer hyperpersonalised services to build a fair and robust claims management system. Being a multi-channel organisation, the company offers a host of options and customers can check their claim status via 24X7 contact center, dedicated customer service email, WhatsApp, website, email, customer service app etc. Policyholders can also track the status of their claims on a real-time basis through Here app, one of a kind insurer led ecosystem or simply through the bitly links which is sent to them as soon as they register any claim. With 100% claim settlement ratio in health insurance, the company's average time to settle a cashless health claim is less than 40 minutes. These moves indicate a shift towards the HDFC ERGO’s digital-first customer service as 70%+  health claims are now being intimated digitally, resulting in swift claim processing.

About HDFC ERGO:

HDFC ERGO General Insurance Company Limited was promoted by erstwhile Housing Development Finance Corporation Ltd. (HDFC), India’s premier Housing Finance Institution and ERGO International AG, the primary insurance entity of Munich Re Group. Consequent to the implementation of the Scheme of Amalgamation of HDFC with and into HDFC Bank Limited (Bank), one of India’s leading private sector bank, the Company has become a subsidiary of the Bank. HDFC ERO is one of India’s leading non-life insurance company in the private sector. A digital-first company, transforming into an AI-first company, HDFC ERGO is a leader in implementing technology to offer customers the best-in-class service experience.

The company has created a stream of innovative & new products as well as services using technologies like Artificial Intelligence (AI), Machine Learning (ML), Natural Processing Language (NLP), and Robotics. HDFC ERGO offers a range of general insurance products and has a completely digital sales process with ~94% of retail policies issued digitally. HDFC ERGO’s technology platform has empowered the customers to avail 75% of the services digitally on a 24x7 basis with ~17% of the customer requests serviced by Artificial Intelligence-based tools. The Company has one of the best claims payout ratios in the General Insurance industry.

The Company offers a complete range of General Insurance products including Health, Motor, Home, Agriculture, Travel, Credit, Cyber and Personal Accident in the retail space along with Property, Marine, Engineering, Marine Cargo, Group Health and Liability Insurance in the corporate space. Be it unique insurance products, integrated customer service models, top-in-class claim processes or a host of technologically innovative solutions, HDFC ERGO has been able to delight its customers at every touch-point and milestone to ensure consumers are serviced in real-time.

Log on to www.hdfcergo.com or stay connected on the following social media handles to get more information on HDFC ERGO and the products and services offered by the company.