Airtel IQ will Help Businesses Drive Deeper Customer Engagement Through Seamless and Secure Cloud Communication

 

Bharti Airtel (“Airtel”), India’s largest integrated telecommunications company, marked its entry into the fast-growing cloud communications market with the launch of Airtel IQtoday.    

Airtel IQ, a cloud-based omni-channel communications platform, enables brands to deepen engagement with customers through timely and secure communication.  Take for example a customer ordering food through an online platform and calling the delivery agent to find out the status of her order. The entire communication is orchestrated seamlessly and securely over Airtel IQ. The communication is encrypted and all mobile/telephone numbers are masked.  

A true game changer in the Indian enterprise communication segment, Airtel IQ eliminates the need for multiple communication platforms for different channels. With just a slice of code, businesses can embed communication services such as Voice, SMS, IVR in their applications and digital properties across desktop and mobile, all through a unified platform. For more details www.Airtel.in/iq 

Airtel IQ has been fully developed by Airtel’s in-house engineering teams and highlights the company’s growing digital prowess to deliver world-class solutions. Natively integrated into telco grade infrastructure and architected by top digital talent, Airtel IQ is robust, secure, cost-efficient and intuitive. 

Many of India’s biggest companies such as Swiggy, Justdial, Urban Company, Havells, Dr. Lal Path Labs and Rapido have signed up as customers for Airtel IQ during the beta phase itself.     

Commenting on Airtel’s latest innovation, Vivek Sunder, COO, Swiggy, said, “Seamless and secure communication between our customers, delivery partners and partner restaurants is key to our service enablement. With Airtel IQ, we have been able to deliver seamless and highly intuitive communication between all parties across our platform in a privacy contained and simplified fashion.”  

Adarsh Nair, Chief Product Officer, Bharti Airtel, meanwhile, had this to say, “At Airtel, we are obsessed with solving customer problems and Airtel IQ is first amongst several game changing products that we will be bringing to the market. Businesses are increasingly looking to cloud-based digital platforms to engage with consumers and Airtel IQ is built to raise the bar when it comes to brands delighting consumers. So, the next time you enjoy shopping online, ordering food from your favourite restaurant or hailing a ride, remember there’s a bit of Airtel IQ in there making it happen seamlessly and safely.”   

The Indian cloud communications market, estimated to be worth USD 1 billion*, is growing close to 20 per cent annually. Airtel is India’s largest player in the B2B connectivity space and serves over one million businesses with an integrated portfolio that includes connectivity, cloud, security and collaboration and data centre solutions. The company is uniquely positioned to capture this large emerging opportunity and be a leading player in this segment.  

*Market size based on Airtel Internal Estimates   

About Airtel 

Headquartered in India, Airtel is a global telecommunications company with operations in 18 countries across South Asia and Africa. The company ranks amongst the top three mobile operators globally and its mobile network covers a population of over two billion people. Airtel is India’s largest integrated telecom provider and the second largest mobile operator in Africa. At the end of June 2020, Airtel had approx. 420 mn customers across its operations.  

Airtel’s portfolio includes high speed 4G/4.5G mobile broadband, Airtel Xstream Fiber that promises speeds up to 1Gbps, converged digital TV solutions through the Airtel Xstream 4K Hybrid Box, digital payments through Airtel Payments Bank as well as an integrated suite of services across connectivity, collaboration, cloud and security that serves over one million businesses.   

Airtel’s OTT services include Airtel Thanks app for self-care, Airtel Xstream app for video, Wynk Music for entertainment and Airtel BlueJeans for video conferencing. In addition, Airtel has forged strategic partnerships with hundreds of companies across the world to enable the Airtel platform to deliver an array of consumer and enterprise services. 

Worldline Welcomes Ingenico, Creating a New WorldClass Leader in Payment Service

By combining forces with Ingenico, Worldline will become Europe’s new world-class leader in payment services and joins the league of international payment leaders. Worldline is committed to operating payment solutions that enable viable economic growth and reinforce trust and security in our societies. With its global footprint and its dedication to excellence, innovation and sustainability, Worldline is set to accelerate the development of the European payments industry, further shaping new ways of paying, living and doing business.

Merchants can expect solutions and services that support their growth agenda, and a wider range of digital payment capabilities for operational efficiencies and better customer engagement through: 

State-of-the-art integrated payment solutions

Advanced technology

Enhanced innovation capacities

Extended global footprint

Gilles Grapinet, Chairman and CEO of Worldline, said: “This is a very exciting milestone for Worldline, specifically designed to decidedly reinforce the value proposition of our businesses. Having the scale and now global capabilities, we have reshaped our group entirely in order to support, now more than ever, our clients, merchants and banks in particular, enabling them to rely on state-of-the-art electronic payment services to accelerate their own growth as well as their digital transformation strategy. In doing so, we are more than ever committed to contributing to the sustainable growth of the societies we operate in, while remaining at the highest possible level of social and environmental responsibility. Despite the difficult times we are all facing at the moment, I have never been this confident in the group’s potential and future and in its 20,000 employees.”

Mr. Deepak Chandnani, Managing Director, Worldline South Asia and Middle East said, “The acquisition of Ingenico by Worldline enables us to offer our customers a broader range of innovative solutions both in the physical and online payment space. With the coming together of the two organizations, both of which have a deep knowledge in the payments space, we will be able to serve our customers’ needs more comprehensively and seamlessly as they strive to offer a faster, more secure and frictionless payment experience. Worldline will now become the largest merchant acquirer and payment processor in Europe and is number 4 on a global scale. This deal will also enhance Worldline’s leadership position in India. We remain committed to contributing to the ideal of a less-cash economy and our combined organization will be focused to achieving that goal.”

Yamaha Apparels and Accessories are Now Available on Amazon.in

India Yamaha Motor Pvt Ltd. today announced the online availability of its wide range of Apparels & Accessories on the country’s biggest online store, Amazon India. This is for the first time in India that Yamaha will sell its Apparels & Accessories online. With this move, now Yamaha customers and motorcyclists will be able to buy a wide range of accessories and apparels for both motorcycles and scooters in an easy and convenient way through Amazon India. 

Yamaha merchandise on Amazon India will include a wide range of riding apparels such as T-Shirts, Jackets, [refer to the annexure attached]. Besides, the company will also retail other merchandise like Stickers, Key Chains, along with other two-wheeler accessories like Tank Pads, Bike Cover, Seat Cover, USB Mobile Charger, Engine Guard, Skid Plate, Frame Slider, Graphic Set, Floor Mats, Scooter Guard Set. 

Speaking on the occasion, Mr. Motofumi Shitara, Chairman, Yamaha Motor India Group of companies said, “We are continuously working to strengthen our online presence in the Indian market and today’s announcement is another step in this direction to connect & communicate with our target audience. Recently we have started “Vehicle online sales”, an online two-wheeler buying platform facilitating the entire range of Yamaha two-wheelers. Now, Yamaha will widen its customer reach for attractive riding apparels and accessories by making all of it available online while at the same time, reaching out to the customers who have not yet associated with Yamaha, thus expanding “The Call of the Blue” campaign. The brand’s endeavor to expand its horizons of sporty and stylish quotient through riding apparels and accessories will help it to fulfil its commitment of creating exciting experiences.”  

Momspresso Celebrates 10 Years, Announces Birthday Bonanza Contest for Bloggers and Vloggers

Momspresso.com, India’s leading platform for women has announced a spectacular contest for bloggers and vloggers to mark its 10th anniversary. The 10th Birthday Bonanza will give mom bloggers and vloggers a chance to win from a kitty of INR 4 lakh and INR 1 lakh respectively. Now that’s B-I-G!

Contest winners will be based on all organic page views garnered between October 10, 2020, and November 20, 2020. The calculation of the winnings will be based on a particular blogger or vlogger’s contribution to the total number of organic page views of their blog or vlog as a percentage of the total organic page views and video views on Momspresso, respectively.

As an additional birthday surprise, Momspresso.com will be considering all organic views received during the contest period for content that has been created during and even prior to the birthday celebration. All participating mums need to do is create a blog/vlog onMomspresso, share their posts– both old and new - with friends, family, and social groups to boost the number of views, and earn based on their contributions to Momspresso.com’s total page views! The earnings will be shared with participants through MyMoney after 90 days of completion of the birthday bonanza.

 Speaking on the contest, Vishal Gupta, Co-Founder & CEO, Momspresso, said, “From MyCity4Kids to Momspresso.com, it has been an entirely incredible and rewarding journey. Since our success is hinged upon the creativity and active participation of all our bloggers and vloggers, this is the perfect opportunity to express our immense gratitude. With the 10th Birthday Bonanza, we are giving our prized users a chance to earn from a kitty of INR 5 lakh based on organic page views, and are extremely excited to see the relatable and fun content which will be created on the back of this contest. Let’s get together and celebrate this milestone with the entire Momspresso.com family!”

 In a bid to help its cherished users make the most of this opportunity, Momspresso.com has also shared tips and tricks to increase organic views through social channels like Facebook and Instagram, and the platform itself. With this contest, Momspresso.com has cemented its stance as a platform that revels in the financial empowerment of Indian mums while providing them a safe space to hone their creativity and express themselves freely among like-minded individuals

About Momspresso.com:

Momspresso.com is India’s largest user-generated content platform for women. The finely-brewed content on Momspresso.com  offers support to moms across the country, not just in their journeys as parents but also in their lives as wives, daughters, and – most importantly – as women! Launched in 2010, Momspresso.com  is based out of Gurgaon, Haryana. The platform attracts users and bloggers to create content on subjects as diverse as conception, pregnancy and baby care, teenage and adolescent issues, beauty, fashion, healthcare, and travel. Momspresso.com  users can quickly set up their own blog and express themselves to like-minded mothers in 10 different languages including English, Hindi, Gujarati, Bengali, Marathi, Malayalam, Telugu, Tamil, Punjabi and Kannada. The brand has now extended its commitment to empowering Moms financially, with the introduction of MyMoney, a simple way to make money by participating in campaigns by brands they love and use.   

Smart Home Trends And How New Age Tech Are Enabling It In India

By Niyati Chander, Cofounder and COO SmartDEN 

‘Smart’ as the word suggests is technology that learns and reduces the effort taken by a human to complete a task, whether it be smart phones, smart watches, or smart TVs. The same concept goes with Smart Homes- this technology understands the usage pattern of the homeowner, reduces the effort one takes and increases the security and safety of the house.

Few years back, the smart home technology was complicated to understand due to the civil work it takes to automate the home. Apart from the wiring that a person needs to do at home, smart devices used a common hub to send information to home gadgets such as lights, fans, switches, and other home devices. All the process made adoption to smart homes/ smart products slow.

In addition to Smart Lights, Smart  Switches and Smart Thermostats, Smart home has seen the following advancements in terms of the technology and availability:

1.      Smart Wi-Fi Products:

Looking into the growth of smart homes, the world market leaders of smart products have started to manufacture products which don’t need hub and are easy to install and control. There has been incorporation of Wi-Fi technology in the smart products which has made it easier for any homeowner to install the easily and use them efficiently. With Wi-Fi technology, devices are now capable to communicate directly to the apps without the help of the hub.

2.      Wi-Fi Mesh Technology:

Along with the Wi-Fi enabled smart products, manufacturers has also taken into consideration the requirements of Wi-Fi mesh technology which can connect multiple IoT products without any glitches. This technology helps in providing maximum coverage in the house and making sure all the products are connected to each other.

3.      Voice Assistant Technology:

Named players in the market has come out with the voice assistant technology which works on people’s voice commands. With the introduction of voice assistants and control systems, a homeowner can easily control his home remotely. Smart Homes have become even more easy to use with Voice assistants being able to understand the contextual speaking of a user that brings in a huge advancement in speech technology.

Due to the technological advancements and better availability of the smart products in the market, the adoption of smart home technology has increased and so has the incorporation of the new age technology in smart products. IoT generates huge amount of data. When we talk about IoT products and smart homes, Machine Learning is a process that will help in innovating a lot of applications and features over and above the existing technologies.

1.      It will help in monitoring the energy consumption of all your smart devices and give a detailed report of energy consumption habits. The first step to adopting a better lifestyle is to understand what you are currently doing wrong.

2.      It will also help in understanding the user behaviour and understanding the usage of devices. This will help in providing recommendations for efficient usage of the smart products and understand them to behave automatically.

Due to this advancement of technology in recent times, homeowners can now understand their homes better by tracking their energy consumption and thereby be more environmentally friendly.

This brings us to another key aspect of Smart Homes that is creating a shift towards the adoption of home automation – It helps homeowners reduce cost!

ABOUT THE AUTHOR

Niyati is co-founder and COO of SmartDEN, a company that provides Smart Home Solutions. She plans to carve her niche in this industry by welcoming challenges and taking the industry by storm. She is an entrepreneur at heart and an avid reader!

Rangesh Raghavan Appointed as Vice President and General Manager of Lam Research India

Lam Research Corp. (Nasdaq: LRCX), a global supplier of innovative wafer fabrication equipment to the semiconductor industry, announced the appointment of Mr. Rangesh Raghavan as vice president and general manager of Lam Research India, who will lead the company’s India operations based out of Bengaluru. 

In his new role, Rangesh will oversee the company’s India operations and drive the long-term vision and growth strategy for Lam India. He previously served as the vice president of strategic development at Lam’s headquarters in Fremont, California.

Rangesh comes with more than 25 years of industry experience. Prior to joining Lam in 2013, he served as the vice president of marketing and strategy at Veeco Instruments. His employment experience also includes KLA Corporation, where he served in various marketing and application roles for over a decade, and PDF Solutions, a design-for-manufacturability solutions firm. He began his career at Texas Instruments in the advanced process R&D group.

He holds a B.S. in Mechanical Engineering from the National Institute of Technology, Jamshedpur, and an MBA (Honors) from the Wharton School of Business at the University of Pennsylvania.

Since 2000, Lam Research India (Pvt.) Ltd. has been working on the leading edge of the semiconductor innovation cycle. Lam India’s mission is to deliver world-class product development and business solutions to our customers and internal partners with a team of engineering and business functional experts.

About Lam Research

Lam Research Corp. is a global supplier of innovative wafer fabrication equipment and services to the semiconductor industry. As a trusted, collaborative partner to the world's leading semiconductor companies, we combine superior systems engineering capability, technology leadership, and unwavering commitment to customer success to accelerate innovation through enhanced device performance. In fact, today, nearly every advanced chip is built with Lam technology. Lam Research (Nasdaq: LRCX) is a FORTUNE 500® company headquartered in Fremont, Calif., with operations around the globe. 

The Black Lover Introduces The Angels of the Nations Segment to Support Marginalized Sections of the Society

The ruthless world that we live in calls for aid and assistance for the helpless older adults, children, Trans lives, and all those who are continually mistreated and abandoned by the society. Thus, India's homegrown e-commerce brand The Black Lover has launched the Angel of the Nations segment on their website today to help those in need.

The Black Lover has decided to come forward and raise funds for a cause. The Angels of the Nations will showcase the champion of our country, wearing the brand's customized products. The same will be available to the customers at reasonable prices. The funds that will be accumulated through these purchases will be directly handed over to various NGOs that the brand has collaborated with. Currently, the brand is working with Umeed and Feed Back Foundation to provide financial assistance for those in dire need of it. The customers will also be able to keep a track of the utilization of the funds through the website.

Commenting on the occasion Akshay, the CEO and Founder said, "Since a very young age I had the realization that the marginalized sections of our society are abandoned and mistreated. As the Black Lover started growing, we decided to do something special for those who make our nation a better place to live in. We will do everything possible to make sure that we are helping those who are in need as our sole focus is not making monetary profit only."

With the launch of The Angels of the Nations, The Black Lover envisages becoming a helping hand for thousands of lives who are deprived of their basic necessities.

About Black Lover

Black Lover Pvt. Ltd. is an e-commerce company founded in 2020 by Akshay Kumar. The Black lover has launched its product range under the name 'TBL apparels & merchandise' with categories including men in black, women in black, men's casual, women's casual, Blackstone & seasons special. It has a unique store for all your fashion & lifestyle needs being the first e-commerce Store for Black lovers. We aim to provide a hassle-free & enjoyable shopping experience to shoppers across India, Italy & Australia with the widest range of products on its portal. The brand is making a conscious effort to bring the power of fashion to shoppers with the latest & trendiest products available in black color.