Genpact, a professional services firm focused on delivering digital transformation, announced today that the United States Patent and Trademark Office (USPTO) has awarded the company a patent for natural language understanding (NLU) that enables its artificial intelligence (AI) applications to understand the meaning of natural language, something not previously possible in the context of solving business problems. The technology is an integral part of the Genpact Cora AI-based platform for digital transformation.
The patent covers Genpact’s unique technology method for understanding the meaning of a document using computational linguistics – similar to how a human brain creates and understands meaning – rather than relying on less accurate statistical methods. This approach provides several advantages. First, it enables Genpact’s AI applications to process natural language, while retaining the context. Most real-world AI solutions need to be contextual in order to be accurate and generate relevant outcomes. Second, the approach provides complete traceability into its reasoning, therefore avoiding the common “black box” problem in order to help users and system developers understand exactly how the AI system made its decision. Third, Genpact’s technology enables AI-based solutions to be developed without requiring as large of a data set as other AI solutions for training, which facilitates faster time-to-value.
"Many natural language processing technologies today are ineffective when it comes to complex business documents because they miss the context and nuance in business language. Our NLU technology gets around this by applying more contextual understanding with a linguistics-based approach, in addition to a statistical approach,” said Sanjay Srivastava, chief digital officer, Genpact.
Genpact AI solutions integrate deep domain knowledge with unique AI technology and innovative services to accelerate the success of clients' digital transformations. Genpact has multiple use cases in production with clients that apply this patented technology. This includes the extraction of structured and unstructured data and turning that data into actionable knowledge. This is applied in multiple areas to drive transformation, including contract reconciliation with invoices, contact center service ticket analysis and optimization, financial statement aggregation for wealth management, and real-time interpretation of news and other content.
“This patent is another validation of our focus on the next frontier of solving business problems using NLU based on computational linguistics and continuous learning methods without relying on statistical methods,” said Srini Bharadwaj, head of Natural Language Understanding products, Genpact. “We have made great progress in driving innovation in several fundamental aspects of linguistics such as part of speech tagging and co-reference resolution, which enables us to perform at very high levels of accuracy with a nominal amount of expert assistance.”
Genpact holds additional patents, which when combined with this latest NLU patent, drive significant transformation for clients and provide the following benefits:
Visualize data continuously – Other Genpact Cora components, combined with AI engines with a similar abstract architecture, can generate unprecedented speed, flexibility, and knowledge-based AI-led automation in Genpact’s software products. This is enabled by a method that allows business analysts to create user interfaces (UI) purely through metadata without programming, which allows the rapid implementation of a UI in software applications, something not previously possible.
Structure data easily – Genpact can bring structure to unstructured data, found in financial statements, custodian statements, and adverse event (AE) reporting in pharmacovigilance, a critical issue that consumes approximately 70 percent of practitioners’ time to aggregate, cleanse, and normalize data in order to complete everyday business functions. This is enabled by a technology that automatically extracts tabular data from unstructured documents. Using linguistically-derived maps, the extracted data is normalized to a standard template. Since the awarding of this patent, Genpact has significantly improved the technology with geometric scaling and linguistic processing of hybrid documents where tabular and non-tabular data co-exist, such as in legal documents.
Speed to market – Genpact has dramatically simplified the implementation of computational intelligence in software applications. Enterprise business processes often require extensive computational expertise, such as pricing or premium computation in insurance. Intelligence simplification for software is enabled by a patented technology which renders the computational intelligence to a meta model and eliminates the need to code it in the software in order to make changes to implementation models without going through the arduous software development lifecycle.
Unify AI-led automation – Genpact Cora combines both architectural and innovations in pure AI methods to provide a holistic platform for AI-led automation. The approach results in shifting the software development process to business analysts, allowing them to better solve client needs. This is enabled by implementing a novel abstract model-driven architecture giving Genpact Cora a great deal of its power, speed, and flexibility. The architecture reduces application development to a modeling exercise and eliminates programming.
Boutiques Of India, one of South India’s most Glamour’s Handicraft Exhibition is hosting its 3rd edition in Bengaluru city from 23rd to 24th of June 2018. The Grand Exhibition fair will take place at the LaLit Ashok Bengaluru from 10.30 a.m. to 8 p.m. Free entry for all.
Boutiques Of India exhibitions are synonymous with the best of designer wear, jewellery, accessories and lifestyle products, all under one roof. The customers get the opportunity to swoop on the bustling Wedding and Lifestyle Market in Bengaluru.
Designer Saris, Bridal Saris and latest trends in the clothing segment is going to be displayed from Bengaluru, Chennai, Hyderabad, Coimbatore, Kolkata, Mumbai, Rajasthan, Jaipur, Gujarat, Varanasi and other places to cater to the need of the local crowd
Boutiques Of India Exhibitions is an amazing collaboration of designers, stylists and connoisseurs that have carved a niche in the world of fashion and lifestyle. Operating from New Delhi and Bangalore, they have organized several Wedding & Luxury shows in the last 5 years, covering 70+ shows in more than 20 cities. These flamboyant affairs are visited by the well-heeled and who's who of the city, who gather to catch a glimpse of the latest collections presented by the leading brands from across the country.
Exhibition Details:
Boutiques Of India,
The LaLiT Ashok,
Kumara Krupa High Grounds,
Bengaluru, Karnataka 560001
Hairline International Hair and Skin Clinic has launched Home Hair Clinic that will bring select services from the leading brand in hair care to the comfort of your home. These vans will offer consultation services for Trichology-related therapies and ailments at a patient’s home. Home Hair Clinic Mobile Van was inaugurated by M V Savithri, Commissioner, Health, Family Welfare and Ayush Services.
Speaking on the launch of this initiative, Bani Anand, Founder and Managing Director, Hairline International Hair and Skin Clinic said, “Given the pace of life and the huge amount of time spent in traffic we understand the need for patients to want consultation on hair-related therapies and ailments in the comfort of their home. This is also a service that can be helpful for cancer patients, as well as those who are conscious of the way they look. This is ideal for those would prefer to have their consultations privately”.
Speaking on the launch of this service, M V Savithri, Commissioner, Health, Family Welfare and Ayush Services said, "Home Hair Clinic brings the expertise of specialists in Trichology to the comfort of your home. This is a commendable initiative by Hairline International and is something that the people of this city should avail of. The ease of having such services come to your doorstep saves you the hassle from interminable traffic as well as trying to make an appointment post indefinite working hours".
Elaborating on the initiative, Dr. Premalatha V, Trichologist and Dermatosurgeon, Hairline International Hair and Skin Clinic says, “The mobile consulting team will comprise a Trichologist/technician or a nurse, based on the specific requirements of the patient being visited. Among the services offered will be laser and derma roller treatments for hair loss management. Besides this, measurement, fixing and servicing of hair toupees, synthetic and human hair wigs will be undertaken”.
Elaborating on other services offered, Dr. Premalatha V says, “The Home Hair Clinic is equipped to take mouth swabs for hair DNA testing. Apart from this, Hairline will also offer medical consultation with doctors, trichoscopy tests and blood investigations based on which medical advice, prescriptions and treatments will be provided. The Home Hair Clinic vans will also be equipped to deliver cooling caps that are used by cancer patients during sessions of chemotherapy to prevent chemotherapy-induced alopecia. These cooling caps can reduce the amount of chemotherapy that reaches the head and protects the hair follicles. The mobile van team will also provide hair extensions to improve on the length of the hair or to bring in a stylised look”.
As a part of the Home Hair Clinic, Hairline International has currently launched one well-equipped van that will cater to clients across Bangalore city. Appointments with the mobile consulting team are to be done online. The home page of the website will have a clickable icon - “Book a Home Appointment”. Clicking on the icon, will take you to an enquiry form
that will require your contact details and details on what you would like to consult for. You can also make an appointment by filling the details on an enquiry form on the landing page or through the online chat service. Once you choose a time slot, you will be taken to a payment gateway where you will make the payment. Your appointment is then confirmed and Home Hair Clinic will visit you. You can also book an appointment by calling 080-40937771
Hairline International anticipates the Home Hair Clinic concept to take off in a large way and is already looking at adding more vans to create a fleet.
Avaya Holdings Corp. has introduced a new version of the Avaya Workforce Optimization suite, which improves service quality, operational and employee productivity and data privacy with a series of new features and tools. This major software release helps companies transform customer engagement and comply with existing and emerging industry regulations such as the General Data Protection Regulation (GDPR).
IDC research commissioned by Avaya found that employee productivity is a key driver of digital transformation - a necessary step that sets the groundwork through which enterprises are better prepared to achieve the higher revenue growth associated with a better customer experience. While optimizing the customer experience and service delivery is critical to winning and keeping business, only 28 percent of companies believe they integrate customer communications with fulfillment and delivery extremely well.
“While more and more companies understand that providing a great customer experience is good business, many have a long way to go to bringing all the parts together that make that a reality,” said Chris McGugan, Avaya SVP, Solutions and Technologies. “Customer experience is a function of fully integrated, customer-facing, efficient and effective workforce support and back office processes. Avaya Workforce Optimization helps ensure that the employees engaged in service delivery meet the standard of excellence that customers expect and deserve, and helps drive business profitability and growth.”
Avaya Workforce Optimization also addresses a key concern of enterprises and customers around the world today: securing personal data and keeping it private. Driven by the European GDPR requirements, Avaya strengthened data privacy with the newest features to help securely record, process, archive, and protect customers’ personal data to reach compliance goals.
Other notable features included in the latest Avaya Workforce Optimization release enable enterprises to:
Improve operational effectiveness and accuracy with real-time speech analytics – Calls can be monitored in real-time to detect words and phrases of interest and to drive interactions to better outcomes.
Improve customer and employee satisfaction – Supervisors and quality managers become better coaches and improve employee engagement through automated quality management, speeding scoring for some or all questions on evaluation forms.
Improve data privacy and regulatory compliance – Enterprises can safely record, archive and protect personal data through advanced, 256-compliant encryption, Payment Card Industry Security (PCI), data identification and tagging and identify consent/no consent situations to help ensure GDPR compliance.
“Our quality assurance staff can now quickly adjust to customer needs,” said Michael Lazarus, Information and Communication Technology (ICT) Manager, HomeChoice. “If people struggle to access something on our website or think that a feature is not user-friendly, we hear about it immediately from calls, surveys, and quality assurance scores, and can start to implement the desired changes straightaway. Because we are able to provide better service, our customers are even more satisfied than before.”
Mahindra & Mahindra Ltd. (M&M Ltd.), part of the USD 19 billion Mahindra Group, has signed a Preferred Financier agreement with South Indian Bank. The Memorandum of Understanding (MoU) will enable Mahindra customers to avail vehicle finance from any of the branches of the Bank.
The MoU was signed by Amit Sagar, Vice President – Sales, Automotive Division, Mahindra & Mahindra Ltd. and Sanchay Kumar Sinha, Country Head, Retail Banking Department, South Indian Bank in the presence of John C.A., DGM, RBD Sales, South Indian Bank and Naveen Bathla, GM, Channel Finance & DBD, Automotive Division, Mahindra & Mahindra Ltd.
The tie-up will enable both Mahindra and South Indian Bank to leverage on the inherent strengths of each other’s vast Pan India network. Mahindra has a network of over 1800 outlets and South Indian Bank has 855+ Branches.
Speaking on the occasion, Sanchay Kumar Sinha, Country Head, Retail Banking Department, South Indian Bank said, “South Indian Bank is expanding its operations in vehicle financing. It has been making niche offerings to its customers and this arrangement with Mahindra will be one such special initiative. Customers of South Indian Bank will benefit from this tie-up since they will have privileged access to the specialized services of M&M.”
Speaking on the tie-up, Amit Sagar, Vice President - Sales, Automotive Division, Mahindra & Mahindra Ltd. said, “At Mahindra, we relentlessly look at options to provide the best finance schemes to our customers and give them the power of choice. This strategic partnership is a step in the same direction. South Indian Bank offers innovative products and services at affordable rates. With highly competitive schemes for car loans, we are hopeful of a good response from our dealers and customers”.
In a bid to promote international standards for vocational training in 45 skills across India, National Skill Development Corporation (NSDC) under the aegis of Ministry of Skill Development and Entrepreneurship (MSDE), Government of India will organize IndiaSkills Regional Competition in Bangalore from June 21 to June 23, 2018. Anantkumar Hegde, Minister of State, MSDE, and other senior state officials will inaugurate the three-day event at BIEC - Premier International Exhibition Centre, Bangalore. The competition is designed to demonstrate the highest standards of skills in India and make vocational training aspiration for the youth in the country.
More than 300 competitors from 12 states and union territories (Andhra Pradesh, Kerala, Andaman & Nicobar Islands, Tamil Nadu, Jammu & Kashmir, Maharashtra, Punjab, Chandigarh, Himachal Pradesh, Bihar, Uttar Pradesh and Madhya Pradesh), will participate in this 3-day competition across 36 skills/trade ranging from Beauty Therapy and Aircraft Maintenance to Welding and Autobody Repair. For the first time, the event will also witness 20 competitors from Andaman & Nicobar Islands participating at IndiaSkills Competition. The event will begin with a grand inauguration ceremony, followed by skill competitions, exhibition and panel discussions on the subsequent days. Winners will be announced at the closing ceremony scheduled in the evening on 23rd June 2018. The winners from this competition will compete with the winners from other 3 regional competitions, at the National Skills Competition scheduled at New Delhi in August 2018.
Since April 2018, more than 500 competitors district and state level competitions have been organized across India. This year we have witnessed competitors from all segments of the society challenging conventional stereotypes across different sectors. For example, Nagma Sheikh from Gujarat came first in Brick Laying competition at the first regional competition in Jaipur last month. Similarly, Mohammad Adeeb Bha from Jammu & Kashmir will be the first ever male competitor in Beauty Therapy at IndiaSkills in Bangalore.
Commenting on the initiative, Jayant Krishna, ED & COO, NSDC said, “Skills form the backbone of all national missions. IndiaSkills competitions are designed with an objective to showcase the highest standards of skills in India and motivate youth to consider vocational education as a mainstream career option. The initiative will help us identify the best talent who could represent India at the WorldSkills International Competition and bring laurels to the country.”
The participants for the IndiaSkills Regional Competitions have been selected post a rigorous process at the district and state level competition organized by state and industry partners across the country. The winners from these competitions are competing in the four regional competitions organized at Jaipur, Lucknow, Bangalore and Bhubaneswar; followed by a National Competition in New Delhi in August 2018. The winners from these competitions will under undergo rigorous training, before they represent India at WorldSkills 2019 in Kazan, Russia.
Jaguar Land Rover India has begun taking bookings of its luxurious and dynamic Range Rover SVAutobiography and Range Rover Sport SVR. Both these vehicles have received upgrades from the Special Vehicle Operations (SVO) team, thus enhancing their performance and feature quotient.
Rohit Suri, President & Managing Director, Jaguar Land Rover India Ltd. (JLRIL), said, “The SVO’s additions have elevated the performance of Range Rover Sport SVR while enhancing the luxury quotient of the Range Rover SVAutobiography. The brilliance of SVO is reflective in the offerings of both SUVs that reinforce Land Rover’s legacy of excellence in style.”
The Range Rover Sport SVR is the fastest and most capable Land Rover SUV. For 2018, the enhancements to the Range Rover Sport SVR include an uprated 5.0 l V8 supercharged powertrain with 423 kW and a 0-100 km/h time of just 4.5 s. In addition, the engineers at SVO focused on controlling pitch under heavy acceleration and braking, and changes to the damping hardware have improved turn-in, mid-corner grip and body control.
Other highlight changes include a carbon fibre bonnet as standard with the option of an exposed one, a revised front bumper for enhanced cooling and braking and new lightweight SVR Performance seats.
Its sibling, the new Range Rover SVAutobiography enables peerless tranquility through elegant craftsmanship and resourceful technology. The Range Rover SVAutobiography is available in Standard Wheelbase (of 2.92 m) Dynamic form with 416 kW. The Range Rover SVAutobiography Long Wheelbase (of 3.12 m) is offered with 250 kW and 416 kW options and adds sizable value to the gracefully designed exteriors.
Standard on the SVAutobiography is rear Executive Class-Comfort seating with a power deployable centre console with premium veneer finishers and a multitude of seating variations including 24-way ‘Hot-Stone’ massage seats in the front. Amidst the car’s exhaustive portfolio of convenient features are Power Close rear doors, a concealed refrigerator, Pixel-Laser LED headlights with Signature DRLs and a Meridian Signature sound system.
The SVAutobiography gets body-coloured side vent graphics that are punctuated by Bright Chrome inserts, with Bright Chrome door handle surrounds and tailgate finisher. Unique 53.34 cm (21) and 55.88 cm (22) wheel choices complete the luxury design.
Designed for luxury performance, the SVAutobiography Dynamic has a tuned chassis, steering, exhaust and suspension and sits 8 mm lower than a standard Range Rover. Unique Graphite Atlas accents, distinctive Red Land Rover branded brake calipers and exclusive 53.34 cm (21) wheels add to the performance appeal of the vehicle.
Land Rover Product Portfolio in India
The Land Rover range in India includes the Discovery Sport (starting at ₹ 43.80 Lakh), Range Rover Evoque (starting at ₹ 51.83 Lakh), All-New Discovery (starting at ₹ 71.38 Lakh), the New Range Rover Velar (starting at ₹ 80.92 Lakh), Range Rover Sport (starting at ₹ 99.48 Lakh) and Range Rover (starting at ₹ 174.29 Lakh). All prices mentioned are ex-showroom prices in India.
Land Rover Retailer Network in India
Land Rover vehicles are available in India through 27 authorised outlets in Ahmedabad, Aurangabad, Bengaluru, Bhubaneswar, Chandigarh, Chennai, Coimbatore, Delhi, Gurgaon, Hyderabad, Indore, Jaipur, Kolkata, Kochi, Karnal, Lucknow, Ludhiana, Mangalore, Mumbai, Nagpur, Noida, Pune, Raipur, Surat and Vijayawada.
