World’s Leading Textile ERP For Indian Textile

Infinite Computer Solutions, a leading business partner in India and Asia Pacific for Datatex has announced the launch of ‘Rapid NOW’ – an unparalleled ERP specifically for Small and Medium Textile Organizations.  These are pre-configured instances of Datatex NOW ERP based on Infinite’s decade long implementation experience at big and small organizations. These instances are ready to be implemented within a time frame of few weeks which allows customers to enjoy the ERP benefits in the shortest possible time.

 By adopting ‘Rapid NOW’, textile companies will be able to implement the best features of the World’s Leading Textile ERP being used by many leading Textile Manufacturing Organizations across the globe along with the typical Indian requirements like multiple taxes, Excise Invoice and Export Invoicing procedures involving LC and Custom Invoices.

”At Infinite, we have implemented ERP and other IT solutions across all the Textile supply chain segments like Fiber Manufacturing, Spinning, Knitting, Weaving, Processing, and Apparel Manufacturing in multiple sub verticals including Denim, Worsted, Non-Woven and Home Textiles.  Some of our esteemed customers in the Indian subcontinent are Arvind Limited in Ahmedabad and Bangalore, Vardhman Spinning and General Mills across multiple locations in India, Shahi Exports in Karnataka, SEL Manufacturing Limited across multiple locations in India, Bombay Rayon Fashions Ltd across multiple Locations in India including Mumbai and Jay Jay Mills Lanka (Pvt) Ltd in Avissawella, Sri Lanka.” says Dinesh Singh Banshiwal, Head of the Datatex team at Infinite. 

Reliance Jio & Indus Towers Ink Infra Sharing Deal

Reliance Jio Infocomm Limited (“Reliance Jio”), a subsidiary of Reliance Industries Limited (RIL), the only pan India operator with BWA spectrum preparing to launch 4G services and Indus Towers, the world’s largest and India’s leading provider of telecom tower infrastructure, today announced the signing of a Master Services Agreement (MSA) for tower infrastructure sharing. Under the agreement, Reliance Jio would utilize the telecom tower infrastructure services being provided by Indus Towers to launch its services across the country. As per the agreement, the pricing would be based on prevailing market rates.

 The agreement will help in avoiding duplication of infrastructure and preserving the environment. It will also ensure seamless services to Reliance Jio customers through Indus’ world class tower infrastructure. 

 Sanjay Mashruwala, Managing Director, Reliance Jio said, “We are continuing our effort to create a new age network which will provide innovative and empowering digital solutions to every Indian through our high speed 4G services. We are building our network through a combination of infrastructure network that we are creating on our own and those that we are renting from quality partners. We already have such tower sharing agreements with all the major players in India, and this relationship with Indus Towers will further accelerate the rollout of our services.”

B.S. Shantharaju, CEO, Indus Towers said, “We are delighted to partner Reliance Jio in their endeavor to roll-out next generation wireless broadband services. Our footprint in 15 Circles in India coupled with high network uptime levels, cost effective solutions, faster access to market and lower operational costs will provide Reliance Jio a robust and seamless telecom infrastructure. Additionally, our agreement with Reliance Jio will also bring benefits to our existing customers in the form of lower rentals and energy costs. At the same time, the infrastructure sharing will help in avoiding duplication of towers and benefit the environment through lower power and fuel consumption. On this new partnership, we look forward to a long and mutually beneficial relationship with Reliance Jio.”

 Indus Towers has a well-defined infrastructure sharing strategy to support and to enhance infrastructure sharing in India, thereby allowing for expansion of wireless networks into rural areas and promoting better environmental utilization of resources in metro areas. Currently Indus Towers services 11 operators namely Airtel, Vodafone, Idea, Aircel, Tata Teleservices, Uninor, Reliance Communications, Videocon, MTNL, BSNL & MTS.

Xbox One Sparks Celebration for Games & Entertainment

 Xbox One today officially launched in India delighting thousands of local fans. The first console was delivered to its ecstatic owner in Mumbai. 

 Chakrapani Gollapali, Country General Manager, Consumer Channels Group said “We have a truly passionate community of gamers in India and the Xbox One launch is dedicated to these fans.  Gaming in India will witness a new pace of growth and given our lineup of games, we shall give our fans many reasons to love being on the Xbox platform. We are also equally committed to create unprecedented entertainment experiences that are unparalleled in the console industry in India and leading with localized content. We are pleased to announce three new apps on our platform; Bigflix, Gaana and Hungama - with a wide genre of Indian movie and music content. The Xbox platform shall be the pivotal destination and we look forward to working with the entertainment industry to deliver amazing experiences to our users.”

 Talking about the Xbox One, Anshu Mor, Director, Interactive Entertainment Business at Microsoft India said, “The hotly anticipated, new-generation games and entertainment system from Microsoft brings the biggest blockbuster games, the most advanced multiplayer experience, games plus entertainment like live TV, Skype, sports, fitness, music and movies, all to one single device at the center of your living room and available at the command of your voice, powered by Kinect.  It’s time to experience and celebrate the power of the all-in-one gaming and entertainment device.”

At the launch party at the Taj Mahal Palace Hotel in Mumbai, fan excitement reached a fever pitch. Amidst a glittering showcase of Xbox Games and Apps, a spectacular performance by dance troupe Prince, music by DJ Nucleya and a strong dose of humor provided by premiere comedy collective AIB, the Xbox One was unveiled for Indian audiences. 

Award Winning Games

Xbox One brings you the best, exclusive games lineup including Forza Horizon 2, Forza Motorsport 5, Dead Rising 3 and Ryse: Son of Rome. In addition, popular third-party blockbusters will be available on Xbox One with early exclusivity for downloadable content in “Call of Duty®: Advanced Warfare,” “FIFA 14,” “Battlefield 4” and more. Expect more huge launches as well, with the release of next-generation experiences, such as “Halo-The Master Chief Collection and “Sunset Overdrive” in 2014. For more on Xbox One launch titles, visit http://www.microsoft.com/en-us/news/press/2013/nov13/11-21XboxOneLaunchGamesPR.aspx

 

Most Advance Multiplayer

Thanks to the power of the cloud in more than 300,000 servers, Xbox Live on Xbox One makes games better. The multiplayer experience has evolved to include features such as Smart Match, which finds the perfect match for you and is supported by a new community-powered reputation system. 

 Games plus Entertainment

The Xbox One is an all-in-one gaming and entertainment system created for today and the next generation. With the best games, TV, movies and music all in one place, you don’t have to compromise. You can navigate and watch live TV from your cable, telco or satellite set-top box through your Xbox One. The Snap feature allows you to do two things at once – you can jump into a multiplayer battle while watching your favorite movie, hold group calls with friends on Skype while watching live TV and more.

Built for Future

Xbox One’s innovative architecture means you no longer have to choose between your games and entertainment. Starting with “Xbox Record That,” you can also record, edit and share your favorite gaming moments like never before through Game DVR and Upload Studio.

 Xbox One is now available in India at www.amazon.in/xboxone. It is priced at Rs 39,990 for the stand-alone unit while the Xbox One with Kinect is priced at Rs 45,990. 

Talisma’s New-Gen CRM Delivers Intelligence Customer Experience

Leading customer experience management (CEM) solutions provider Talisma Corporation has announced the availability of a new CRM. This CRM will help businesses engage customers through better predictability and intelligence driven operations across interactions spanning web, social media and chat channels. The announcement was made on the sidelines of Talisma Corporation’s annual business and technology conference - Talisma Insight. 

The intelligent CRM from Talisma brings forth a new engagement paradigm that relies on the inherent intelligence value present in every transaction/interaction. It has the power to analyse such interactions and derive actionable insights while ‘learning on the go’. This means the CRM can adapt itself to changing business needs and customer preferences to lend businesses greater flexibility. It can also validate customer data within an organisation to improve business relevance.   

With every campaign and interaction, the CRM learns and morphs to adapt thanks to its predictive intelligence capabilities. It also delivers better visibility into prospect interactions and customer purchases and generates actionable insights, including prioritized opportunities. 

“The new solution bears testimony to our continuing investments in improving customer experience for our customers. Over the last two years we have invested significantly in ramping up our R&D capability to deliver a product that is aligned to the raising expectations of a new tribe of customers who are expecting much more from their service providers. The new release brings in a new level of intelligence that translates into engagement predictability for our customers,” said Raj Mruthyunjayappa, Managing Director, EMEA and APAC for Talisma Corporation.      

The new CRM can be deployed by banks, insurers, retailers, ITES entities and other service organisations to identify behaviours of interest, map sentiments and do more cross sell and up sell.   

 

Talisma also announced the availability of new releases of Mobile CRM, Social CRM and its Chat application.

Retaining & Enhancing India’s BPM Pole Position

To highlight the strengths and attributes of the rapidly evolving Indian BPM Industry, National Association of Software and Services Companies (NASSCOM) today shared the findings of its recently concluded BPM Survey. The survey findings were showcased on the sidelines of the two-day NASSCOM BPM Strategy Summit 2014 in Bangalore. The summit provided attendees and delegates an opportunity to mingle with industry experts and work at synergizing efforts to evolve the dynamic BPM landscape, enabling it to deal with the ever changing global business trends.  

Speaking at the occasion, R. Chandrashekhar, President, NASSCOM, said, “The Indian BPM industry continues to evolve and grow extensively. The industry has transformed from its humble beginnings a decade back, into the nerve centre for BPM related activities for the globally inter-dependent economy. Over the last year, with global corporations requiring differentiated and focused solutions, Indian BPM players have transformed their approach by becoming transformational partners rather than executional partners. The services being offered are therefore, tailor-made for customer requirements, providing unparalleled value proposition to the business.”

Keshav Murugesh, Chairman NASSCOM BPM Council, said, “This has been an exciting journey for the BPM sector and it has created a phenomenal impact for global customers and our country. As we move forward, business outcomes are becoming the number one priority for global customers and as an industry we are creating a strategic partnership with our customers to deliver on these outcomes. A key agenda for the NASSCOM BPM Council is to showcase skills and careers in the BPM industry and change perceptions about our industry”.

At USD 23.2 billion of revenues in FY 2014, the BPM industry continues to evolve. Strong platform play and the emergence of new markets and verticals led to an exponential growth of the segment. The highlight of the year was the growing knowledge services segment followed by the marketing & data analytics and legal services domain. Major BPM firms also focused on transforming business processes through the use of new technology thereby leading to the creation of newer business models and services.

At the summit, NASSCOM also announced the top 20 BPM exporters in India for the year 2014. The list is topped by Genpact Ltd. followed by Tata Consultancy Services Ltd. And Serco Global Services in the second and third position respectively (Complete list below in annexure I). NASSCOM in association with Cushman & Wakefield also launched a report the evolving locations of BPM services delivery in the country titled, “Emerging delivery locations in India: the Rising Tide”