Monday, June 2, 2014

German Village Drives New Digital Revolution




Too isolated and with few inhabitants, the tiny village of Loewenstedt in northern Germany is simply too small to show up on the radars of national internet operators.

So the villagers took their digital fate into their own hands and built a broadband internet network of their own. Peter Kock, who runs an agricultural technology supply firm in the village, couldn't be happier.

Data files that used to take two hours to load onto his computer screen now appear in just 30 seconds. “It's brilliant. There's no comparison,“ he enthused. And that benefits his customers, too, be cause thanks to the new high-speed connection he can check the availability of parts much more rapidly.

Surrounded by wind power generators and fields, 30km from the Danish border, the picturesque brick houses and gardens of Loe wenstedt, with its population of just 640, are spread over about 500 acres.

With around 22km of network needed to link up all of the houses to the high-speed data highway , “we would never have found a company willing to supply the necessary fibre-optics,“ said mayor Holger Jensen. Some 58 other communities in Northern Friesland face similar difficulties and so the idea was born of clubbing together -businesses, individuals and villages -to secure access to a modern technology that is taken for granted in most German towns and cities.

Mounted on the walls of Kock's store room are two white boxes bearing the initials BBNG or Citizens' Broadband Network Company , set up in 2012 to collect the funds and build the fibre-optic network.

The firm with five staff has collected more than $3.4m in funds, thanks to its 925 shareholders who each contributed a minimum of $1,363, said BBNG chief Ute Gabriel-Boucsein.

Source: Agencies

SpiceStellar 360 Comes With 3G, QWERTY & Jellybean





Building on the success of the Stellar range of smartphones, Spice Retail Limited, a leading mobile internet company hascunveiled SpiceStellar 360, the 3Gtouch and type QWERTY phone under its Stellar series. Coupled with advantage of 3G network, this new dual sim Android Jellybean smartphone runs with 1.3 GHZ dual core processor and comes with an efficient Opera Mini browser for a better browsing experience. Its advanced VA display offers rich and dynamic colors with greater depth, along with higher contrast ratio, better image quality and a wider viewing angle. The unique feature of this smartphone is its combination of a touch-sensitive screen and a user-friendly QWERTY interface, offering users more choices in the way they use their smart phones. Free BBM to BBM voice calls makes this device even more appealing.

Commenting on the launch, T M Ramakrishnan, CEO - Devices, Spice Retail Limited, said “Spice Retail has always been at forefront in bringing innovative products to its customers. Spice Stellar 360-3G is one such product which offers the convenience of both touch and type features with Free BBM to BBM voice calls& 2GB free storage on Spice Cloud for users who are qwerty lovers but wish to explore the touch experience at the same time. All spice devices are designed keeping the convenience and demands of its customer in mind. The New Product Spice Stellar 360 with touch and type QWERTY keypad has also been designed keeping in mind the ease of both, keypad admirers and the touchpad buffs.”

Spice Stellar 360 sports a 3.2 MP camera with a 1.3 MP front camera and comes with pre embedded applications such as Whatsapp, BBM, Opera, Twitter and utility apps like Spice Cloud, Getit, and OLX.BBM to BBM free voice call can be enjoyed through this phone. Owing to the 3G connectivity this smartphone offers faster browsing experience and lightning speed download, keeping pace with the demand of the GenX. The handset also comes with certain other fascinating features as well, such as Flip to Mute, Pop-up Play, Intelligent Answer, etc. It has advanced sensors like Proximity sensor and G-sensor amid other attractive features. On the storage aspect, Spice Stellar 360 has an inbuilt memory of 4 GB ROM + 512 MB RAM which can further be expanded upto 32 GB with a microSD card. The phone also has a Mali 400 GPU for better gaming experience. Stellar 360 comes along with a Free Pouch worth Rs.500.

The BBM to BBM free voice call service makes the device more tempting, especially for the youth. It has been quite some time now that android smartphones come embedded with BBM and allied features. Apart from these, this new smartphone gives access to Spice Cloud that gives the user 2 GB free storage space and enables them to access data on multiple devices. Users can access them using the web interface at www.spicecloud.in.

With an MOP of Rs. 4,799/- the Spice Stellar 360 will be available across India through www.amazon.in and www.saholic.com.

Hunt for India’s Most Innovative Minds Contest Is On




Accenture, in partnership with Yahoo India, opened registration for the third season of Innovation Jockeys: The Hunt for India’s most Innovative Minds.  Undergraduate, graduate and post graduate students across India are welcome to submit innovative ideas for using technology to transform India.
This year’s contest, which will focus on disruptive technology innovations related to the themes Internet of Things and Digital Government, aims to discover bright, young, home-grown innovators – and encourage them to take responsibility for driving significant change.
“We’re looking for India’s next generation of innovators – young people with drive, passion and creativity who will make a difference in the way businesses and society function,” said Sanjeev Vohra, Managing Director, Technology Platforms, Accenture India. “In the previous two seasons, the program drew a record 5,900 idea submissions from over 520 campuses and more than 70,000 newsletter sign-ups from students at 1,000 colleges across India. This year we are expecting even more students to come forward and showcase their solutions.”
This year’s contest winners will be selected by an renowned jury, including: Kiran Karnik, member, National Innovation Council of India; Dr. Raja Krishnamurthy, R&D Head, 3M India region; Deepak Ajwani, Deputy Editor and Editor - Online, Forbes India; Lakshmi Pratury, Host, INK Conferences; Arvind Sanjeev, Founder and Chief Innovator, ARS Devices and winner in Innovation Jockeys Season 1; Dr. B.S Satyanarayana, Principal, RV College of Engineering; Hari Vausdev, VP & Head, Yahoo India R&D; and Sanjeev Vohra, Managing Director, Technology Platforms, Accenture in India.

“With its reach across 1000 campuses, this contest serves as a catalyst for innovation in India. In the last two years we have seen bright, young minds generate ideas that can potentially solve real-world problems in India. We are happy to support Accenture for fostering this kind of innovation and look forward to even more exciting possibilities in this year’s contest,” said Hari Vasudev, VP & Head Yahoo India R&D.

Each member of the winning team will receive a trip to Accenture Technology Labs, China, Apple products and an accelerated interview process at Accenture.  Winning entries for each category will also receive Apple products, Google Nexus tablets and an accelerated interview process at Accenture. The winner of “Yahoo Digital Innovation Jockey” will receive an iPad mini, and the winner of Jury’s choice category will get a certificate and an accelerated interview process at Accenture, as well as an iPad Mini.
                                                                 
To find out more and participate in Innovation Jockeys: The Hunt for India’s most Innovative Minds, log on to innovationjockeys.yahoo.net. The last date for submitting entries is July 20, 2014.


Saturday, May 31, 2014

Watch FIFA Cup Games With Ultimate Visual Experience





With the 2014 FIFA World Cup around the corner, all football fans are excited about the game broadcast in full HD quality. For those who can’t fly to Brazil in person to watch the game, ViewSonic Corp., a leading global provider of visual solution products, recommends 2 projectors with outstanding image quality and full features: PJD7820HD and Pro8520HD, to make the football matches come alive. The two projectors all come with BrilliantColor technology featuring multi-color processing to produce stunning, vibrant colors. ViewSonic projectors will bring you the ultimate visual experience to watch FIFA on a big screen.

“ According to a market research survey, in the last World Cup most of football fans would rather watch the game at home as it is more comfortable and convenient in the living room. Besides, many people go to authentic pubs or sports bars to watch live matches with other people and enjoy the convivial atmospheres.” said Max Hsu, PM Director for ViewSonic Asia Pacific. “ As a small screen is not good enough for those football fans, ViewSonic introduces PJD7820HDand Pro8520HD projectors that bring exceptional details and outstanding color saturation for incredible pixel-by-pixel performance and superior image quality on a big screen.  The HighLumens and a contrast ratio of our projectors will enable you watch every move in details like you were there at the stadium.”

PJD7820HD Full HD 1080p High Lumens 3D Projector
The ViewSonic PJD7820HD is the best in class price-performance Full HD 1080p DLP projector with 3,000 ANSI lumens and 15,000:1 contrast ratio (w/DynamicECO). With the latest HDMI, the PJD7820HD can now display 3D images from 3D Blu-ray players. The new advanced lamp technology from ViewSonic extends the lamp life up to 8,000 hours. Its filter-less design eliminates filter cleaning or filter replacement and provides virtually zero maintenance. The ViewSonic PJD7820HD projector with BrilliantColor technology features multi-color processing to produce stunning, vibrant colors. Built on DLP technology, ViewSonic’s PJD7820HD projector virtually eliminates image degradation known as color decay – a yellow/faded tint that LCD projectors may develop after extended use. 

The Pro8520HD Professional High Lumens Full HD 1080p Projector
The ViewSonic Pro8520HD is a 5000 ANSI lumens high brightness, Full HD, and 15000:1 contrast ratio (w/DynamicECO) projector ideal for use in any large venue, even with high ambient light. Built with BrilliantColor technology, this projector produces vibrant colors, while its 1.5x optical zoom offers more than twice the mounting flexibility over a standard 1.2x optical zoom. Equipped with dual HDMI inputs, it's perfect for connecting to any HDMI-enabled devices.

The ViewSonic Pro8520HD offers seamless integration and full support for Crestron control systems and Crestron RoomView Express control software. IT admin can monitor, schedule, and manage multiple projectors remotely. The presentations can be projected by using a quick and simple plug-and-play USB connection without running a bulky VGA cable. With a PC-less slideshows feature, you can enjoy pictures or images directly from a USB flash drive without a PC. The 20-watt integrated speakers, adding dual HDMI inputs, RGB inputs x 2, S-video and RS-232 interfaces, make the Pro8520HD easily integrated with all kinds of audio-video equipment and ideal for lecture halls and boardrooms.

Friday, May 30, 2014

Persistent Expands Into 3000 Sqm Facility in Goa




Persistent Systems, a leading software product and development services today announced the opening of a new office building adjacent to the existing one in Verna, Goa. The new building is fully constructed and measures 3000 square meters. This doubles the existing area and the combined facility will accommodate 700 developers. Keeping with the tradition of naming buildings after prominent Indian figures, Persistent announced that the two buildings will be named Bhaskar and Charak.  Bhaskar is a well-known mathematician from the Seventh Century and Charak is known for his contributions to Ayurveda. The facility boasts of environmentally-responsible and resource-efficient design and architecture.

At the inauguration, Anand Deshpande, Chairman and Managing Director, Persistent Systems said, “We have been in Goa since 2005 and have over 400 employees working on next generation technology areas viz. social, mobile, analytics, and cloud.  We are very pleased with the work ethics and the capabilities of the Goa team and with the new building we will be in a position to expand rapidly in Goa.” 

NICE Survey Says Millennials Still Like Human Touch





use of social media and mobile apps for customer service has doubled since 2011, but according to NICE Systems’ Global Customer Experience Survey, 88 percent of customers still elect to pick up the phone and call.

“On average, customers use about six different channels to contact companies for various customer service questions, issues, or complaints – ranging from social media to email to trying to solve the problem by themselves on the company website,” said Yochai Rozenblat, President of the NICE Enterprise Group. “The usage of multiple channels continues to grow, especially in the areas of social media, online and direct chat platforms, and apps. Yet, the majority of customers still prefer to speak with a live service representative over the phone to get their issue resolved quickly.”

NICE surveyed 1,206 consumers between the ages of 18 and 65 to assess their satisfaction with customer service channels, to understand how and why customers move from one channel to the next, and to discover their behavior and frequency of use on particular channels and how they influence brand loyalty. 

Phone is king – 88 percent choose to speak with a live rep over the phone. Connecting with a customer service representative over the phone is in fact the most used channel, with website self-service following closely behind (83 percent). In addition, no matter what channel they are using, customers like having the option of turning to a live phone representative as their next choice.

Social media, live chat, and smartphone app use has doubled since 2011. Seventy-three percent of customers have used multiple contact methods over the past six months to reach a customer service provider. While more customers are turning to emerging channels, they still prefer “live” interactions. Sixty-four percent of the people using a smartphone app want it to facilitate connection to a live rep. Despite the increase in channel use, social media has a 29 percent success rate in resolving customer service issues as compared to 69 percent over the phone, and only 1 percent of respondents found social media to be the most satisfying channel, signifying that these modes of customer service still need improvement.

For customer service interactions, millennials give lower preference to social media channels. While millennials are more likely to use social media channels as compared to older age groups, respondents actually prefer to speak to a live rep via phone or use website self-service when it comes to customer service issues. 

“As overall channel usage increases, it reinforces the need for a seamless and effortless customer experience across all channels,” said Rozenblat. “It’s possible that a year or two from now we’ll see consumers using many more channels, as new methods are developed. Now is the time to get closer to your customers, understand their preferences, personalize interactions, and take charge of the multi-channel customer service journey.”

The survey unveiled additional findings about channel usage and customer service preferences:

Make it personal and effortless – customers want companies to remember their past three to five interactions. Customers expect companies to deliver service continuation, no matter what channel was used. An effortless customer service experience has a high reward as well – 96 percent of consumers who expended little effort while resolving an issue with their service provider reported high loyalty.

Cisco Reaches 200 Million TV Viewers in India





Cisco has announced that it now reaches more than 40 million digital homes across India with its industry-leading VideoGuard conditional access (CA) and digital rights management (DRM) solutions. Using the industry estimated average of five people per household, Cisco is now enabling a rich and advanced TV experience for more than 200 million viewers in India, an important milestone that  reinforces the company’s leadership at a time when the pay-TV industry is on the cusp of a major transformation.

This milestone reinforces Cisco’s market leadership in the estimated 72 million digital pay-TV homes in India (Source: MPA Media Route26, Issue 123 - September 2013). Cisco state-of-the-art VideoGuard® CA and DRM technology ensures critical protection of premium content with a zero piracy track record. A strong team of engineers working at the Research and Development Center in Bangalore is dedicated to the technology needs of leading satellite and cable service providers in India and worldwide. The company’s commitment to security, research and innovation puts it in prime position to address the changing needs of operators both now and into the future.

Highlights:

Cisco VideoGuard conditional access and digital rights management solutions make Cisco the leading CA provider in India with a market share of 43% (source: Media Partner Asia Media Route26, Issue 1 – December 2013 and Cisco’s internal subscriber data).
Cisco is a trusted pay-TV technology partner for more than 150 pay-TV operators as well as media and entertainment companies worldwide, including leading direct-to-home and cable operator customers in India, such as Airtel Digital TV, Asianet, DEN, GTPL, Hathway and Tata Sky.
Cisco is committed to delivering world-leading, affordable and innovative solutions and services to help its satellite and cable customers differentiate their services in their respective markets in India.

Sue Taylor, Vice President Sales, Asia Pacific, Cisco Service Provider Video Software Solutions says, “In the changing landscape of pay-TV services in India, this milestone highlights our continued growth with several leading MSOs in the country. We pride ourselves in empowering our service provider customers to establish themselves as the innovators in their business. The achievement of this milestone is a great motivation for us to continue to develop market-leading solutions for our customers globally.”

Dinesh Malkani, President, Cisco India and SAARC: “Achieving the milestone of 40 million homes in India reinforces our commitment to the government’s mandate to digitalize the cable industry and also speaks of our ability to provide best in class solutions and technology. We work closely with our customers to enable them to provide an unparalleled experience to their subscribers as well as help monetize their investments.”

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