Salesforce, the Customer Success Platform and world's #1 CRM
company has announced the appointment of Mark Innes as the new general manager
for Salesforce in the Asia Pacific region (APAC). In this newly created role,
Innes will be responsible for the growth of the APAC region and helping
customers of all sizes and industries with their business transformation using
the world’s leading cloud CRM platform.
Previously, Innes was Salesforce’s senior vice president of
enterprise business in APAC, responsible for the success of the company’s
largest customers including Australia Post, Changi Airport, Cochlear, NSW
Department of Family and Community Services, and Siam Commercial Bank. Innes brings more than 30 years’
experience working for global companies in senior sales and management
positions in Australia, the United Kingdom and South Africa, across key
industry sectors, including finance, telecommunications and utilities, as well
as oil and gas.
In
Salesforce’s first quarter of fiscal year 2017, revenue for APAC, including
Japan, grew 29 per cent year-over-year in constant currency. In addition, over the last year Salesforce’s corporate
philanthropic arm, Salesforce.org, has contributed more than 16,800 staff
volunteer hours and $550,000 in grants to nonprofits across Australia and Asia.
And over 1,100 nonprofits have benefited from using the Salesforce platform
including the Australian Indigenous Mentoring Experience, Foodbank, Leukemia
Foundation, the Olga Tennison Autism Research Centre, and School’s Plus.
Commentary on News
● Keith Block, vice chairman,
president and COO, Salesforce, said: “There's a race to the top around transformation in the
age of the customer, and Asia Pacific is no exception. Every company is looking
for ways to put customers at the center of their business and Mark’s leadership
and proven track record of customer success will accelerate our ability to
deliver Asia Pacific’s next decade of growth.”
● Mark Innes, general manager, Salesforce APAC said: “Asia
Pacific is one of the world’s fastest growing cloud markets, and I am thrilled
to be taking on this position to help Salesforce capitalize on the opportunity
here. As the global leader in CRM, Salesforce is uniquely positioned to help
companies across the region connect with customers in entirely new ways.”
Background on Mark Innes
● Innes joined Salesforce in 2012 as senior vice
president for the company’s Enterprise Business in Australia and New Zealand
and later expanded his role to in 2014 to lead the company’s sales, services,
market development and sales consulting functions across the APAC region.
● Prior to joining Salesforce, Innes was vice
president of Oracle’s Applications Business in Australia and New Zealand.
● Since entering the IT Industry more than 30
years ago, Innes has gained a vast amount of experience in various sales and
executive management roles for leading global IT organisations.
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