Tuesday, May 5, 2020

Whirlpool Offers Technical Service Support Through Remote Online Services Throughout Indian Market

The lockdown has put forth umpteen problems for the entire nation. While everyone is staying indoors and managing their household chores, our home appliances are our real heroes, supporting us in leading a clean and comfortable life indoors. All home appliances including washing machines, dish washers, air conditioners and refrigerators require regular servicing. In the current time, since service technicians are unable to offer on ground support, we at Whirlpool of India have come up with a range of initiatives to help our consumers.

Mr. Vishal Bhola, MD, Whirlpool of India, “At Whirlpool we believe in ensuring our consumers have our 100% support, especially in these times. Smooth functioning of home appliances is critical and therefore, we are offering a host of services to guarantee that every need of the consumer is looked after. We have trained our highly skilled service engineers to offer assistance through virtual formats and make sure we extend care at its best.”

These include extending product warrantees, DIY tips with illustrations, DIY videos, live chats, etc. to bring respite from challenges posed by remote working.

Personal chat for service-related queries on Whirlpool’s website now available. Log on to www.whirlpoolindia.com
DIY video for AC filter cleaning to take care of the summer - Easy steps to clean your Whirlpool AC filters on your own
SMS and Toll Free numbers now operational
SMS ‘WPL’ to 58558 | Email us at helpdeskindia@whirlpool.com | Call us on our toll-free number 1800 2018 1800
All product warranties ending during the period of the lockdown (22nd March 2020 – 3rd May 2020) have been extended till 31st May 2020 (T&C Apply)
About Whirlpool India:

Whirlpool of India Limited headquartered in Gurugram, is now one of the leading manufacturers and marketers of major home appliances in the country. The company owns three state-of- the-art manufacturing facilities at Faridabad, Pondicherry and Pune. Each of the manufacturing set-up features an infrastructure that is witness of Whirlpool's commitment to providing its consumer with forward looking solutions.

Whirlpool entered India in the late 1980s as part of its global expansion strategy. It forayed into the market under a joint venture with TVS group and established the first Whirlpool manufacturing facility in Pondicherry for washing machine category. In 1995 Whirlpool acquired Kelvinator India Limited and marked an entry into the refrigerator market as well. The same year the company also saw acquisition of major shares in TVS joint venture and later in 1996, Kelvinator and TVS acquisitions were merged to create, Whirlpool of India Limited. This expanded the company's portfolio in the Indian subcontinent to washing machines, refrigerator, microwave ovens and air conditioners.

Additional information about the company can be found on Twitter and Facebook @whirlpool_india

1 comment:

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