Thursday, August 18, 2016

Warren Buffett Owned Mouser Electronics Setsup Customer Centre Cum Back Office in Bengaluru

Warren Buffett-owned Mouser Electronics, a global distributor of semiconductors and electronic components, has opened a customer service and back office support centre in Bengaluru.

A subsidiary of TTI Inc., Mouser is part of Warren Buffet’s Berkshire Hathaway family of companies, focused on distributing new products and technologies to electronic design engineers and buyers the world over. With sales in India growing at 20 per cent this year and its customer base growing at 45 per cent, Mouser is banking on superior customer support to penetrate the market further. The new centre in MG Road, Bengaluru can house 85 staff members and the company expects to outgrow it within three years.

"We are seeing an impressive gain in unique customers, which makes us a major player in the Indian market," said Mark Burr, SVP of APAC and EMEA businesses at Mouser. "Our sales success in India means that we need to increase the levels of local support we offer to our customers here,"

As a leading distributor of about 600 manufacturers, Mouser has 22 service centres worldwide to meet the semiconductor and electronic component needs of 500,000 customers globally. To strengthen its ties with the local industry, Mouser has joined the India Electronics and Semiconductor Association, the city-based apex body for electronic system design and manufacturing in the country.
“With its unique business proposition and focus on startups and engineering/ research students, we are hopeful that Mouser will remove complexities in procuring electronics components required for research and development, especially by small units,” said IESA President M.N. Vidyashankar on the occasion.   

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