CSS Corp, a new-age IT services and technology support company, today announced the opening of its new delivery center in Manila, Philippines. The new center is located in Bonifacio Global City, the financial and lifestyle district of Manila.
The new facility in Manila is the latest addition to CSS Corp’s growing portfolio of delivery centers globally, which are aimed at providing new age services and tech support to the global clientele. The company plans to hire over 400 local employees over the next six to eight months, in areas such as technical support, helpdesk, customer support and account management. This development comes as part of the company’s growth strategy to expand in local markets.
CSS Corp launched its first center in Manila in the year 2009 and continues to focus on building diversified talent and capabilities for its customers. The 24,218-sq. feet new facility will house 400 employees, and will feature state-of-the-art workspaces, two training centers, technical labs, collaboration rooms and recreational areas including a 24-hour cafeteria, karaoke and billiard rooms. The entire center has been designed keeping sustainability and employee-friendliness in mind.
“We are thrilled to announce the launch of our new delivery center in Manila. We are thankful to the Philippine Economic Zone Authority (PEZA) for their continued support, and we look forward to a long-term, strategic and fruitful association that will complement our mutual vision of growth,” said Manish Tandon, CEO at CSS Corp.
Manish further added, “Philippines continues to emerge as an outsourcing hotspot for global players, given its strong understanding of customers in US and EU, coupled with the surge in digital-savvy talent and technical skills. We are confident that the new delivery center will aid our strategic vision of being more to our customers, while remaining committed to the local economy within the country.”
“At CSS Corp, we remain committed to driving growth for our customers, employees and the ecosystem, while delivering digital innovation and superior customer experience to our clients. Philippines, with its ease of doing business, burgeoning tech talent, and exceptional language skills, has become a favored destination for support capabilities, especially with the rise in cognitive technologies. Coupled with strong labor policies and government incentives, the country brings tremendous potential for growth in the near future,” said Arvind Kingsly Appavu, Country Head & AVP – Philippines at CSS Corp.
In 2017, CSS Corp opened two new development centers, one in Costa Rica in December and another in Bengaluru, India in April. With the new center in Manila, CSS Corp has increased its presence in Asia to 8 locations, as a part of its strategic vision to offer infrastructure and tech support capabilities to its customers across the world.
The Philippine IT-BPM industry targets to generate 1.8 million direct employment by 2022 under the Accelerate PH: Future Ready Roadmap 2022 by the Information Technology and Business Process Association of the Philippines (IBPAP). It also hopes to help create more than 5 million jobs in other sectors, making it the single largest creator of jobs in the Philippines.