Tuesday, October 4, 2016
Mphasis & Arago Partner for Next-Gen Automation Solutions in AI
Mphasis, a leading IT services and solutions provider, partners with Arago HIRO to automatically identify, predict, and resolve tasks of today’s complex IT environment, thus significantly improving their IT functions, the flexibility of IT operations and reaching optimal IT costs over time.
With the partnership, Mphasis will augment its offerings in the automation space and build greater market credibility as an early adopter of autonomics driven infrastructure solutions. Arago’s platform HIRO will empower Mphasis to offer best-in-class automation solutions to its customers, as HIRO achieves astounding automation rates even in heterogeneous IT environments. The continuously self-learning platform automates the entire IT stack – even individual applications. It is able to solve trouble tickets and machine monitoring events at every level of operations, which significantly reduces operating costs while improving speed and flexibility.
“In this digital age, success is driven by swiftly adopting technological innovations, enabling companies to perform better and smarter. Although there are numerous complexities that we encounter in today’s hybrid IT environments, intelligent automation has revolutionized the way operations are managed. We want to offer our clients a truly unique solution that relieves their IT from time-consuming tasks, giving them more time to improve their business, while guaranteeing a seamless integration into their IT ecosystems. This is where Arago steps in. Our partner delivers cutting-edge AI technology. Together, we are looking for a rollout of jointly developed solutions that will help our customers to quickly optimize IT costs, drastically enhance efficiencies of their IT and provide better customer service and satisfaction overall,” said Gopinathan Padmanabhan, Chief Innovation Officer and President - Global Delivery, Mphasis.