Wildcraft Collaborates with IBM to Drive Higher Customer Advocacy

IBM has announced that Wildcraft India Pvt. Ltd, India’s foremost company in the manufacturing and distribution of head-to-toe products for trek-to-travel solutions, has selected IBM to implement a Customer Relationship Management (CRM) as-a-service-platform to drive customer advocacy and enhance customer experience.

The solution developed by IBM Services is powered by Artificial Intelligence (AI) & Machine Learning (ML) capabilities and analyses customer interactions with Wildcraft India Pvt. Ltd at multiple touch-points. This 360-degree view of every shopper will help the company provide its customers a personalized shopping experience across all its channels.

The CRM-as-a-service solution ties into ‘The Circle’, Wildcraft’s customer engagement program which provides consumers with a single window to get all relevant information about the brands, products and services of Wildcraft. This initiative is part of the company’s growth plan to drive higher customer engagement by understanding their preferences.

As part of this new CRM solution, Wildcraft is introducing a virtual chatbot on their website and via WhatsApp. This virtual chatbot will be available in English and eight Indian regional languages (Hindi, Marathi, Bengali, Kannada, Oriya, Telugu, Tamil and Malayalam). The virtual chatbot will handle a high volume of inquiries, from general FAQ’s to questions about multiple topics including products, policies and procedures and even customer complaints.

“At Wildcraft, we have always believed in harnessing the power of the unknown. In the last couple of months, we have been able to reach out to some of the remotest areas in the country to enable everyone to be safe and be ready. A lot of these consumers are first time users of Wildcraft and it was necessary to create a mechanism to reach out to them effectively. Partnering with IBM allows us a robust technology driven platform to understand our consumers and their wants. This will help us make our products better and customise them according to the larger needs,” said Gaurav Dublish & Siddharth Sood, Co-Founders, Wildcraft India Pvt. Ltd.

“We are proud to partner with Wildcraft India Pvt. Ltd to drive customer advocacy for higher brand affinity. IBM’s CRM-as-a-service platform has equipped Wildcraft with a 360-degree view to map their customers’ journey - from prospect, to customer, to brand advocate. Every customer will be nurtured at each stage to harness the real power of CRM, in today’s challenging times of the COVID-19 pandemic,” says Kamal Singhani, Managing Partner, Global Business Services, IBM India/South Asia.

The virtual chatbot will authenticate users and facilitate user-specific information and transactions. In addition to understanding the intent of customer conversation through natural language processing (NLP), it will analyse the sentiment of customer responses and transfer the conversation to a live agent, if need be.

Religare Health Insurance Advocates Comprehensive Health Coverage as COVID-19 Drives Greater Consumer Awareness

Covid 19 Coverage 

* Standalone Health Insurance sector in India registers 40% YoY hike

* Comprehensive health cover is imperative in India since retail health insurance penetration is only 3% and out-of-pocket healthcare spending stands at ~65%

With COVID-19 acting as a catalyst of change and increasingly nudging people to explore diverse health coverage options, Religare Health Insurance (RHI) is endorsing the need for comprehensive health insurance policies. Emphasizing the soaring significance of health insurance amid an unprecedented global health crisis, the Standalone Health Insurance sector registered a 40% YoY rise. This growth will ensure further impetus for health insurance penetration, where India records one of the world’s highest out-of-pocket spending rates in healthcare.      

Highlighting the rising numbers of other potentially-fatal lifestyle ailments such as hypertension, diabetes, cancer and cardiovascular diseases, among others, RHI endorses comprehensive health insurance coverage. Furthermore, the increasing cost of quality healthcare services even for infectious diseases underscores the need for comprehensive health insurance.

Accordingly, Religare Health Insurance offers a comprehensive bouquet of services ranging from basic hospitalization (Care); high sum insured options (Care Advantage); insurance for PED, including insulin-dependent diabetics (Care Freedom); post-cardiac event/intervention insurance (Care Heart) and many others, backed by all-encompassing wellness and insurance benefits.

Elaborating on the latest institutional developments, an RHI spokesperson said, “The coronavirus pandemic has come as a thought-provoking black swan event for people disdainful of health insurance. As morbidity and mortality rates rise directly due to COVID-19 and indirectly from the neglect of other equally life-threatening conditions, there is a pronounced and inescapable realization about the need for health insurance. Besides managing COVID-19-related treatments, health cover is indispensable in safeguarding individuals and their families from other chronic conditions that lead to unexpected and unaffordable medical expenses, driving millions of uninsured people into debt, devastating lives permanently. Fortunately, a broad bouquet of health insurance solutions happens to be available today, customized for almost every consumer segment. Therefore, we urge consumers to opt for a suitable coverage plan as per their specific healthcare requirements. This is vital in our country, where retail health insurance penetration is only 3% and out-of-pocket healthcare spending stands at around 65%.”

RHI’s endorsement of comprehensive insurance coverage comes in the wake of increased awareness about health insurance products after the COVID-19 outbreak. Given the importance of health insurance in promoting better healthcare outcomes across India, the Company believes it is important to leverage this trend by apprising people about the far-reaching benefits of comprehensive health policies. Moreover, against the backdrop of pandemic-induced income losses for a significant employed segment, the role of health insurance can be paramount in saving lives in the event of any healthcare crisis.

About Religare Health Insurance (RHI)

Religare Health Insurance (RHI) is a specialized health insurer offering health insurance services to employees of corporates, individual customers and for financial inclusion as well. With its operating philosophy being based on the principal tenet of ‘consumer-centricity’, the company has consistently invested in the effective application of technology to deliver excellence in customer servicing, product innovation and value-for-money services.

RHI currently offers products in the retail segment for Health Insurance, Critical Illness, Personal Accident, Top-up Coverage, International Travel Insurance and Maternity along with Group Health Insurance and Group Personal Accident Insurance for corporates.

Religare Health Insurance has been adjudged the ‘Best Health Insurance Company’ once at the ABP News-BFSI Awards 2015 and again at the Emerging Asia Insurance Awards, 2019 & ‘Best Claims Service Provider of the Year’ – Insurance India Summit & Awards 2018. RHI has also received the ‘Editor’s Choice Award for Best Product Innovation’ at Finnoviti in 2013 and was conferred the ‘Best Medical/Health Insurance Product Award’ at the FICCI Healthcare Excellence Awards in 2015, 2018 and 2019.

Phoenix Shopping Festival is Back with a Bang from from August to September 2020

With the festive season just around the corner, Phoenix Marketcity is all geared up to offer its customers an experience of a lifetime with its third edition of “Phoenix Shopping Festival”. Just like the previous two seasons, this year’s edition spans over from August to September 2020 and is filled with shopping, entertainment, amazing food, surprises, winning fabulous prizes and lots more. 

This year, Phoenix Shopping Festival gets more rewarding with INR 1cr worth prizes to be won on shopping, along with the entire mall on up-to 60 percent off. It is pouring deals at Phoenix Marketcity where one can shop for Rs. 10,000 or above and stand a chance to win grand prizes like Hyundai Creta Car, Harley Davidson Bike and much more. There is more when a customer shops for Rs. 50,000 or above stands the chances of winning assured gifts like gold coins, mobile phones, Swarovski products, TV, Fridge and much more. Shopaholics can get their hands on the latest styles of the year at the End of Season Sale and get up to 60% off. Shop from more than 300 luxurious brands and revamp your closet with your favorite outfits, jewelry, footwear, bags and much more. 

Apart from this, Phoenix Marketcity has also introduced contactless parking and contactless dining to ensure minimal human interaction. Contactless Dining is a unique and safe dining experience which has minimized human contact by eliminating the use of high-touch elements at restaurants in the food court. This technology makes the entire process, from ordering to payment seamlessly digital. 

Commenting on the launch of Phoenix Shopping Festival Season 3, Mr. Gajendra Singh Rathore, Sr. Centre Director said, “This Year Phoenix Shopping Festival 3rd edition is pepped up with days of happiness, shopping, and dining. To make sure Phoenix Marketcity is the right place to be this festive season, we are practicing all the preventive steps and have set stringent SOPs that are constantly monitored to give our customers a safe and happy shopping experience” 

This Shopping festival, Phoenix Marketcity is also offering concierge services like the Curbside service for its customers who may want to shop at the mall at the comfort of their homes. Curbside service ensures comfort and convenience to consumers by offering a seamless retail experience designed with safety in mind. The Curbside pickup desk has been set up keeping in mind minimal interaction and trouble-free experience to get the shopping orders picked. Shopping enthusiasts can place their shopping orders through the Whatsapp application platform by just sending a ‘Hi’ on WhatsApp number +91 6366940002 where a personal shopper shall assist customers immediately. The service platform will direct customers to select merchandise and products from their catalogues or through assisted virtual shopping. Customers can shop from the favourite brands and make payments online while easily enquiring about, timings and delivery with a chatbot to respond to frequently asked questions and connect with individual stores for brand related queries at the same time. The orders would be ready for a contactless Curbside pickup at an allotted time. Another modest initiative is Phoenix @ Doorsteps which is basically a home delivery service where customers will get their shopped bags delivered at their doorsteps. 

To ensure safe and peaceful shopping, the mall has been thoroughly sanitized, each customer and staff are mandatorily checked for temperature before entering. There are thermal scanners which scan the body temperature and sanitizing footwear mats at the entry points, frequent sanitization of touch points. In accordance with global guidelines, social distancing is mandatory, as will be wearing masks by both customers and staff throughout their stay at the mall. Sanitizers have been placed at multiple locations and customers are encouraged to use them regularly. The staff too has been trained in enforcing these safety guidelines. In addition to their own safety, the staff & our retail outlets shall ensure that the guidelines are being followed across the mall. Only a limited number of customers are allowed into the mall and inside lifts, escalators at a time. In a mall with 1 million sq ft area, social distancing is practised at its best. Digital transactions are preferred over cash transactions. 

With a host of safety initiatives, Phoenix Marketcity invites all its patrons to be a part of this magnificent festival to shop their heart out. 

About Phoenix Marketcity Bengaluru 

Classified as a “Larger Lifestyle Engagement Destination”, Phoenix Marketcity Bengaluru offers visitors an array of unforgettable experiences. With its truly international look and feel, tastefully done interiors and the best of food, fashion, and entertainment from the world over, Phoenix remains ‘The’ destination for the premium discerning customers of the city as well expats. With over 300 stores, representing an exhaustive mix of International, National and Regional premium brands, the mall offers the most comprehensive and compelling lifestyle shopping experience in Bangalore. More than just a Mall, Phoenix Marketcity, Bengaluru is in fact a veritable melting pot of fascinating cultures, beautiful clothing, and high-end couture. It is a city within a city, an urban space where retail, entertainment and leisure offerings co-exist. 

Acuver Expands SAP C/4HANA Capabilities with Veteran Leadership Hires in Indian Market

Acuver Consulting, an emerging leader in supply chain & customer experience IT solutions, has announced appointment of new senior leadership for its SAP solutions – Tirupati Rao as SAP Practice Head and Amit Valsangkar as SAP Sales Head. 

To advance on delivering unified Customer eXperience through SAP C/4HANA, Acuver Consulting has onboarded exemplary SAP experts: Tirupati Rao as SAP Practise Head and Amit Valsangkar as SAP Sales Head. Tirupati Rao has devoted most of his career to the CX portfolio, setting up business from scratch as Regional Sales Director at Callidus Cloud and Sales Director CX post the takeover by SAP. Amit Valsangkar has been leading Sales & Service for pioneer CRM & ERP solutions like Microsoft, SAP, Oracle and Salesforce throughout his professional life. In his previous role, he was the Head of Sales and Business Development at Knack Systems. With the very best talent and experience the domain has to offer on-boarded, Acuver is building traction to redefine excellence in the CX sphere.

“We are delighted to have such cardinal, unmatched SAP CX veterans to lead our SAP delivery through these challenging times. They will be instrumental in enabling sustained success for Acuver’s clients by engineering unique customer journeys that address heightened consumer expectations.”, said Rajiv Upadhyay, Managing Partner, Acuver.

Customer expectations are seeing a drastic shift in the wake of COVID-19, and organizations that respond to changing demands will find an edge over competition. SAP C 4/HANA offers the right toolkit to address current market complexities and Acuver’s appointment of seasoned experts comes at an opportune moment. In the new role, Tirupati will be the chief custodian of Acuver’s SAP practise, identifying and nurturing new growth avenues be it in novel geographies, domains or new product launches stemming from the SAP suite. Amit will be the principal sales evangelist, scouting and converting new opportunities for Acuver to build and deliver Acuver’s CX expertise.

“From the dot come bubble to AI powered internet-of-things, I have witnessed the landscape evolve in pursuit of value-adding experiences. Customer-Focus is deep within Acuver’s DNA and I am thrilled to be building the customer success engagement portfolio to establish Acuver as the go-to authority on CX focused digitization”, said Tirupati. 

“Forging connections and learning via empathy is my life-long passion which can continue to flourish at Acuver. I am keen to build up synergies within the organization and aggressively drive up sales, expanding our customer base across geographies”, Amit stated.

To know more about the scope of supply chain and retail tech solutions from Acuver, please visit www.acuverconsulting.com. 

Acuver Consulting helps companies optimize their supply-chain for enhanced efficiency, profitability and customer experience. Acuver combines the right tools, methodologies and expertise in IT, business and technology to deliver solutions customized to the client’s unique operational landscape. 

Hyundai Receives Over 1.2M Customers' Response to ‘Industry First’ Smart Mobility Service ‘Hyundai on Whatsapp’

Hyundai Motor India Ltd, India’s first smart mobility solutions provider and largest exporter since inception, today announced an overwhelming response to Industry First Transactional Chat Based Medium - Hyundai Service on WhatsApp with over 1.2 million customers. Launched in October 2019, Hyundai Service on WhatsApp was aimed to strengthen Hyundai’s 360° digital & contact-less service experience.

Commenting on the overwhelming response, Mr. Tarun Garg, Director (Sales, Service & Marketing), Hyundai Motor India Ltd. said, “Hyundai has always been at the forefront of widening its purview of services and providing a wholesome experience to our valued customers. The remarkable response to our Whatsapp Service with over 1.2million strong customer base is a testimony of Hyundai’s impeccable service support and we stand committed to provide ‘Peace of Mind’ to the evolving needs of the New Age Indians. I’m glad to inform that the continuous trust and support of our patrons for brand Hyundai has helped us rank No.1 in JD Power Customer Service Index for 3 years consecutively. We look forward to keep creating more and more Brilliant Moments in the lives of our customers and set new service-related benchmarks.”

Hyundai Service on WhatsApp is a communication platform which provides updates to customer during the entire vehicle service process. Prominent features like service reminders, service booking, in-service updates, invoice, online payment and feedback ensure a 360° Digital and contactless Service experience to customers. Additionally, customers can also chat directly with the trained agents to receive instant customized response.

With its strong network of over 1300 workshops PAN India, Hyundai has always been at the forefront in providing the best ownership experience to its customers through numerous initiatives like Hyundai Care App, Wonder Warranty, Door Step Advantage and much more.

Home Credit India Offers Easy Smartphone Loan Options in Unlock 3.0

Smartphone Loans

* Own a smartphone sitting at home with customer-friendly schemes from Home Credit

* Customers can now process loans from their homes with the help of Home Credit’s robust online program

As the nation sees ease in lockdown, businesses have also started to open. Having been closed for business for over two months, retailers are still unsure about customer walk-ins and how to service their demand. Home Credit India, a local arm of the international consumer finance provider with operations spanning over Europe and Asia, is focused to strengthen its partnership with offline retailers. The company has been functioning business actively in Bangalore with 940 key retailers. Big retail chains like Sangeetha Mobiles, Pai International, Devi International and standalone retailers like Colors Mobiles, Hanuman Telecom, Uday Electronics etc. are now open with all the necessary precautions and adhering to govt guidelines.

The retailers have witnessed 75% footfall in comparison to pre-Covid era. Most of the customers are venturing out for key purchases only and are following social distancing guidelines

In the given times, Home Credit has also built a robust online program for customers who choose to not venture out fearing COVID-19. Customers can now own a smartphone and get their KYC/loan approval procedure executed from the ease of their home without being physically present at the retail shop. Post the formalities, the mobile phone is delivered to their doorstep. Online outreach is further supporting the retailers in their sales during these challenging times. 

On the occasion, Mr. Ankush Khosla, Chief Sales Officer, Home Credit India said; “These unprecedented times have brought in significant behavior change among customers. With the country easing lockdown with restrictions, it is time that the Corporates come forward and take innovative steps towards supporting economic revival in the country. Home Credit is extending full support to its retail partners across the country with the hope to support our customers in every possible way, to make their loan taking journey less stressful even during these anxious times.”  

Home Credit India has resumed its operations country wide based on Government directives. The company has its operations spread over 350 cities across 22 States in India with a strong network of around 31,500 points-of-sale (PoS) and a customer base of around 11.3 million customers. 

Freyr Energy Launches SunPro+, "A Revolutionary App" in India

Freyr Energy Pvt Ltd, a leading tech-enabled solar company announced the launch of SunPro+ mobile app to make it easier than ever for homeowners and businesses to transition to solar. Using SunPro+, customers will be able to learn about solar, order a system, track installation progress and monitor system performance on their own.

Today, many businesses and homeowners face high electricity bills. Investing in a solar rooftop system, that has a life of 25 years, ensures reduced dependency on grid power and decreases electricity bill up to 90%.

While benefits of solar are well established, transitioning to solar has not always been easy for customers.  Many customers defer their solar purchase due to unavailability of accurate and relevant information to help with decision making. Lack of transparency, hidden costs and no after-sales support are other hindrances customers face regularly. Finally, customers also end up with the hassle of dealing with 3-4 different entities through the journey of owning a solar system. These things undermine customer experience and slow down adoption of rooftop solar.

With the SunPro+ App, anyone interested in solar can download the app, get a quote, place an order, track system installation and monitor system performance. The AI-enabled technology ensures that users get information relevant and specific to their needs. In addition to this, the chat feature – SunBot addresses queries instantly. Post-installation, customers also get useful notifications, e.g., when to clean the solar panels, how much electricity was generated, and savings realised. All system related documents such as purchase order, warranty certificates, work competition reports etc are available in SunPro+ ensuring customer has all required information for the lifetime of the solar system. 

Speaking on the occasion, Mr Saurabh Marda, Managing Director, Freyr Energy Pvt Ltd, said, “At Freyr, we believe that anyone who uses electricity from grid or diesel can switch to solar and become part of this green energy movement. With the SunPro+ App, we want to set a benchmark in terms of what customer experience should be when he/she decides to go for a solar system. SunPro+ helps customers make the switch to solar confidently and realize their goals, whether that is maximizing savings in electricity bills, switching to a clean source of power amongst other benefits.” 

SunPro+ App is supplemented by Freyr Energy’s Pan-India sales and installation network to provide a seamless solar experience and value for money for its customers.

About Freyr Energy Pvt Ltd:

Freyr Energy Pvt Ltd was founded in 2014, with a goal to make solar energy affordable and accessible for homes and businesses across the country. It is one of the fastest-growing solar companies in India with 1,500+ customers across 22 states.

Spinny Sees 400% Increase in Queries and Home-Test Drive Requests from Women

Spinny – a complete online-to-offline retail platform for buying and selling preowned or used cars – has sold more than 1,200 cars since lockdown 4.0 began. The company has observed a 400% increase in queries from women buyers since preowned cars are now considered a ‘necessity’ for urban households. For the safety of all customers and employees, Spinny has processed all orders #WithExtraCare via a contactless delivery system. 

As women are inconvenienced by social distancing and other COVID-19 related restrictions, owning a car is now seen as the swiftest, safest way of personal mobility. Due to the liquidity crunch, however, along with other customers, women are opting for preowned cars. Therefore, Spinny is providing a safe modern-day solution at each touch-point keeping ‘Customer Convenience’ and safety at the center of every experience. Since the lockdown, the number of women customers is estimated to be 20% compared to 10% women car buyers in 2019.

Commenting on the trend of women preferring preowned cars, Niraj Singh, CEO  & Co-Founder – Spinny said: “The ongoing pandemic has created unprecedented challenges for customers, including women. Be it buying, selling, online ordering, home-test drives or home deliveries, we have set industry standards in zero-contact processes.  Men try but women helm the responsibilities of the safety of the family in a household, and with the rising enquires, it's evident that women wouldn't compromise in safety in transportation for any household.''

 In its Home Test Drive #WithExtraCare, Spinny rigorously follows the necessary precautions as per WHO guidelines, with safety as the top priority. Once on the website or app, buyers go through three simple steps for zero-contact home delivery of their chosen car. Thereby, Spinny has processed numerous orders since lockdown 4.0. In facilitating online purchases, the process is wholly transparent. The car’s entire history is online with HD images covering every angle of the vehicle. Customers are given a real-time virtual tour in viewing the car. All Spinny cars displayed on the portal are available for a home-test drive at the customer’s convenience.

Besides, Spinny stringently ensures employee hygiene. Screened for temperatures daily, the staff adheres to all social distancing norms while attending to customers. Across cities, Spinny car hubs function as deep sanitization zones where each car is sanitized before and after every test drive with special focus on frequently-touched areas. During the test drive, customers receive a complimentary safety kit comprising masks, gloves and sanitizers. Once satisfied, the customer can buy the car on the spot after the test drive or request home delivery. 

Spinny is redefining the auto retail of preowned cars via its seamless ‘phygital’ purchase process. Since its inception, Spinny has earned the trust of 10,000-plus customers. Currently, it operates in six cities – Delhi, Gurgaon, Noida, Bangalore, Hyderabad and Pune – via 10 car hubs. With its No Haggling Fixed Price Assurance, 1-Year Warranty and 5-Day No Questions Asked Money-Back Guarantee, Spinny has gained customers’ trust while augmenting their premium buying experience.

About Spinny

Spinny is a full-stack car-buying platform for the young Indian, enabling a car buying experience that is simple and delightful. Though in the early stages, Spinny has been appreciated by its customers with an above 4.5 out of 5 ratings from Spinny car owners – and a 78% NPS and 35% referral purchases. Headquartered in Gurgaon, Spinny employs 500-plus people across 6 cities in India.

An IIT-Delhi alumnus, Niraj Singh (Founder & CEO) is a serial entrepreneur and investor. Spinny was born out of his desire to deal with a core area that directly addresses the customer’s challenge – in this case, a car. He noticed the absence of a platform that offers a completely trustworthy and premium experience to people purchasing second-hand cars, even though they are spending a significant amount and the purchase is a very aspirational one for them. He was determined to solve this problem by eliminating the distrust and making the process simple and straightforward for customers.

Emirates Will Cover Medical Expenses If Passengers Catch Covid-19 Pandemic

Emirates airline, the United Arab Emirates flag carrier, has become the world's first airline to offer to cover customers' medical expenses and quarantine costs should they contract Covid-19 during their trip.

The airline will pay medical expenses up to €150,000 ($173,000) and quarantine costs of up to €100 for 14 days, should they be diagnosed with the coronavirus during their travel, while away from home.

The cover will be available to all customers, at no extra cost, from now until October 31, 2020. It's valid for 31 days from the moment they fly the first leg of their trip, so passengers can continue to have the benefit even if they travel onwards from their Emirates destination.

Sheikh Ahmed bin Saeed Al Maktoum, Emirates group chairman and chief executive, said in a press release, "Emirates has worked hard to put in place measures at every step of the customer journey to mitigate risk of infection, and we have also revamped our booking policies to offer flexibility.

"We are now taking it to the next level, by being the first in the industry to offer our customers free global cover for Covid-19 medical expenses and quarantine costs should they incur these costs during their travel."

While Emirates is the first airline to take this step to boost traveler confidence, it's not the first player in the tourism industry to offer Covid payouts.

Central Asian nation Uzbekistan has promised the sum of $3,000 as compensation to visitors who contract Covid-19 while vacationing there.

The Mediterranean island of Cyprus, meanwhile, which reopened its borders to selected countries in June, is pledging to cover the cost of lodging, food, drink and medication for visitors who test positive for the virus during their stay.

Emirates is regularly named one of the world's top airlines in Skytrax's prestigious annual awards.

The UAE's strategic location between Oman and Saudi Arabia makes it a key connection for travelers heading from the West to the East and vice versa.

The airline's HQ is at Dubai International Airport, named the world's third busiest airport in 2018, and the carrier will be keen to resume its once bustling international operations.

YES BANK Launches Banking Services on WhatsApp; Brings 60+ Products and Services to the Popular Messaging App

Uninterrupted banking Now Just a Message Away

* 24x7 Banking assistance, without the need for branch visits for key services

* Fully secure interactions with end to end encryption

* Potential customers can apply for 60+ products and services through WhatsApp

YES BANK announced the launch of WhatsApp banking services to empower customers and enable them to bank securely from the safety of their homes. This is in line with the Bank’s strategy of building a transformed ‘Digital Bank’ by making banking simpler and intuitive for customers.

Customers can now check their savings account balance, view recent transactions & digital banking products, avail loan against fixed deposits, order cheque book, report unauthorized transactions, connect with Contact centre via call or email, apply for 60+ products & services, donate to PM CARES Fund, view COVID-19 relief package, redeem reward points and locate nearby ATMs and branches, all just through a message.

Built on an AI enabled 24*7 personal banking assistant, YES ROBOT, banking through WhatsApp provides convenience as well as highest level of information security - the messages are secured with end to end encryption. Also, the green badge against the Bank’s name ensures that customers are interacting with a verified business account.

Key benefits of YES BANK WhatsApp banking services

* Trained for 10,000+ Banking related queries

* Powered by AI-enabled chatbot, YES ROBOT with Microsoft Azure’s cognitive services

* 24*7 Banking assistance on-the-go

* No additional app download needed

* Safe and secure transactions with end-to-end encryption

* Easy access and convenient banking

Commenting on the launch, Ritesh Pai, Chief Digital Officer, YES BANK, said “We are pleased to offer the convenience of round the clock banking assistance on WhatsApp, a platform that customers are familiar with and use frequently. The banking requests from customers will be addressed on a real-time basis through the messaging platform, thereby making banking more efficient. YES BANK will continue to leverage technology to create simple and innovative solutions for customers to enjoy banking services in a seamless and secure manner.”

To activate WhatsApp banking services:

Missed call: Give a missed call on +91-829-120-1200 to receive an SMS with a link to activate services.           

Save the contact: Save +91-829-120-1200 to contacts, open WhatsApp application and say ‘Hi’ to get started.           

Click Hi: Click on 'Hi' on YES BANK website (bitly link) and start chatting.     

About YES BANK

YES BANK is a ‘Full Service Commercial Bank’ providing a complete range of products, services and technology driven digital offerings, catering to Retail, MSME as well as corporate clients. YES BANK operates its Investment banking, Merchant banking & Brokerage businesses through YES SECURITIES and its Mutual Fund business through YES Asset Management (India) Limited, both wholly owned subsidiaries of the Bank. Headquartered in Mumbai, it has a pan-India presence across all 28 states and 8 Union Territories in India including an IBU at GIFT City, and a Representative Office in Abu Dhabi.

Otipy to Acquire Women Resellers Through its Partnership with SHEROES

Otipy, one of India’s fastest growing social commerce ventures, in partnership with the largest women-centric social networking app, SHEROES, today announced a new initiative to empower thousands of women pan-India, by providing them an earning opportunity as Otipy partner resellers.

The partnership between Otipy and SHEROES will be based on a revenue-sharing model, with strong synergies between both the app based platforms.  The idea of the initiative being that women can take advantage of the current scenario to earn and become independent, while being in the comfort of their homes. By choosing to partner with Otipy and SHEROES, interested resellers could be just a step away from being self-reliant earners, without the need of any additional investment. Through just a few clicks, they can be empowered within their communities by selling and coordinating deliveries of high-quality fresh fruits and vegetables to thousands of homes.

The initiative is looking to partner with more than 1,000 women in becoming Otipy resellers, in the Delhi-NCR region alone. For starters, resellers will be supporting farmers by taking up the mantle of delivering fresh farm produce in the Delhi-NCR region. The objective is to provide healthier alternatives to an increasingly health conscious society, which is yearning for safe, hygienic and eco-friendly produce as an alternative to the standard-fare products of questionable quality, that are usually available at a corner store. The hope is to create a healthier ecosystem, while simultaneously enabling women to make most of an opportunity to attain financial independence and recognition. Otipy, along with SHEROES, wishes to replicate this model across the country, as they intend to leverage the expansive SHEROES community to find enthusiastic women partners. 

Speaking about the partnership Varun Khurana, Founder, Otipy said “Otipy is thrilled to partner with SHEROES, as they have been at the forefront of creating tangible impact in society through the creation of a community exclusively for women, which allows them to explore expert opinions and work opportunities among other things. Otipy shares similar values with SHEROES and we hope that through this initiative, thousands of women will be provided financial avenues, while driving the larger purpose of healthier food consumption in the country.”

Sairee Chahal, Founder & CEO SHEROES said “One of our major goals has always been to facilitate the inclusion of women into the workforce and our partnership with Otipy only strengthens our resolve in reaching that ambition. It is our belief that Otipy’s opportunity has the potential to transform the prevalent thinking behind women-centric decision making and we are working towards creating success stories that have the power to reinforce the ecosystem for the empowerment of women.”

Otipy’s platform has been designed to meet the requirements of an average smartphone user, with a friendly app interface and simple payment gateways, while ensuring quick next-day delivery. Otipy and SHEREOS encourages users and community champions on the app to apply by logging in to their accounts and make use of the opportunity, and become partner resellers.     

Hyundai Organizes ‘Lamp On Challenge’ – A Unique Social Media Contest from July 16-31, 2020

Summary 

* Digital contest to encourage customers to promote car maintenance and safety

* Driven through HMIL Social Media Networking Handles

* Contest winners to be gratified with exciting rewards

Hyundai Motor India Ltd., country’s first smart mobility solutions provider and largest exporter since inception has organized a unique contest- ‘Lamp On Challenge’ on their social media handles for customers. The contest is aimed at educating customers about the importance of brake lights and its key role to prevent accidents. The contest commenced on 16th July and will go on till 31st July, 2020. 

Commenting on this novel contest, Mr. Tarun Garg, Director – Sales, Marketing & Service, said, “As a responsible and caring brand, Hyundai has been at the forefront of spreading awareness about the importance of car maintenance and safety to educate and encourage behavioral change in the masses.  Endeavors such as these are pertinent to create a large impact by sensitizing people on similar issues. The ‘Lamp On Challenge’ is a digital contest aimed at being a true eye-opener for the masses”.

The contest entails a three-step process that Hyundai customers need to follow, wherein a picture has to be taken showing a car rear with brake lamps ON, while covering the number plate with a finger heart. This picture has to be posted on their personal social media accounts by tagging @HyundaiIndia along with two friends using both #Hyundai and #LampOn_India. Lucky 100 entries qualifying the above criteria will be gratified with exciting prizes.

Customers can avail Hyundai service facilities via 360 Digital & Contact-less Service. From online service booking through Hyundai Care App, Vehicle status update via WhatsApp, Pick and Drop from home/office and online payment facility, a touch free service experience is ensured for the customers, wherever they are and whenever they want to. With its strong network of 1310 workshops, Hyundai has always been at the forefront in providing the best ownership experience to their customers. Hyundai has been ranked No.1 by JD Power in Customer Service Index (CSI) study for 3 years in a row.

Sharekhan Just Went Bollywood! Launches MoneyFLIX, World’s First Financial Movies Platform

Sharekhan Education, a separate entity under Sharekhan, one of the largest brokerage houses in India, has unveiled its maiden edutainment platform - MoneyFLIX - to lead a digital revolution in financial education in the country.

Catering to both, the digitally native millennials and the not so millennial, the platform will offer financial modules with a generous sprinkle of entertainment that aims to keep viewers engaged and hooked. Learning through entertainment and stories is not an entirely novel concept. In fact, it has been part of our tradition for ages, in the form of epics, fables and parables, driving home key values. Teaching consumers about money through ‘edutainment’ seems like an effective way to demystify a complicated subject by using compelling and familiar concepts.

MoneyFLIX’s purpose is to educate and help both, new to market and experienced investors & traders to better understand finance and consequently enable them to better take advantage of financial market opportunities. 

To start with, the platform already has nearly 100 videos ranging from being as small as 5 minutes in duration to almost up to 30 minutes in duration and this number is set to double within the first year itself. These movies cover topics from the simplest Investing principles all the way upto complex trading strategies in a bollywood styled manner.

Embedded with key features such as subtitling in local languages, the ability to capture voice notes on the go & easy references to important points by the click of a button, this state of the art edutainment platform has many technology offerings and thus expects to improve learning and retention.

On the occasion, Rahul Ghose who heads MoneyFLIX said: “The integration of technology in the financial services industry has been radical in uplifting customer experience. However efforts towards literacy have often been complex and hence, the idea was to create content that even millennials resonate with.

This is a significant step that emboldens the ideology and commitment to empower retail investors in the market. This new digital-first endeavour would help us take investing and trading education to even the remotest parts of the country.”

MoneyFLIX ’s yearly subscription for the platform will be at a special price of Rs 1,990+G.S.T. and the monthly subscription will be at Rs 990+G.S.T. Subscribers will have access to the entire premium content of the platform as well as access to 10min video snippets on fundamentals of trending companies, called MoneyFLIX Bytes. MoneyFLIX has ensured something for everybody - anyone who walks through the site will get to enjoy and learn from a vast pool of free movies and tutorials on Trading and investing.

MoneyFLIX APP is available on Google PlayStore.

iOS – App to be released in the end of the year

About Sharekhan Education:

Started over a decade back in the year 2010, our unique approach towards professional financial education helps create a distinctive learning platform for traders as well as investors and help them learn the skills necessary to trade and invest confidently like the professionals. Over the course of the last decade we had over 100,000 people from various walks of life who have attended our workshops and have trained more than 17000 people across the country.

We set up our first education center in Mumbai and since then we have expanded to 6 locations across the country namely, Bangalore, Ahmedabad, Hyderabad, Chennai and New Delhi with traders & investors having experienced our unique hands-on education across the country. Our courses cover a spectrum of trading styles and asset classes. One can learn Short Term Trading, Swing Trading, Position Trading & Pro active Investing, using an array of asset classes namely stocks, options, futures and currencies.

About Sharekhan  

Sharekhan has been founded in 2000 and is a full subsidiary of BNP Paribas, a leading European banking institution. Sharekhan services more than 20 lakh clients aggregating more than 45,848 Cr of assets*, operates via 142 branches all over India and more than 3050 franchisees. It provides equity & derivatives execution, DP services, Portfolio Management, Mutual Funds & Corporate Deposits. Sharekhan executes on average more than 8 lakh trades/day** and performed more than 170 CR trades since inception.

*AUM as of 30th June 2020

**Trades as average in Q1 of 2020

Madame Unveils Tee & Mask Co-Ord Collection for the Fashionable

Madame, a fashion brand has come up with its latest Tee & Mask Co-ord Collection. With the face masks becoming inadvertently Fashion’s hottest summer accessory, we decided to lift the fashion era with the designs you can carry, to look even more beautiful.

Introducing coordinated concepts of fashion masks with the slogan tees, making it a fashion statement. From monotones to stylish look this new range of fashion masks and tees are available in impactful prints and designs to match your daily looks. We have initiated motivational slogan prints to spread the positivity around this pandemic, a new normal is being defined.

COVID has shaken up the society to its core, Our selection of bold colors shows how steadily we have to act in hardest of the situation, the quotes depict the humanity’s ability to adapt a change and shows how creativity can put a positive twist in fighting a war. Our range of stylish masks and the graphic tee is here to make the quarantine queen you really are. 

About Madame:

Madame features a wide range of clothes and accessories for women. The brand provides fast fashion in-trend merchandise, casual wear, party wear. In line with its global image, Madame is known for its vast variety, latest styles, and fast turnaround of new collections up to seven times in a year.

Since its inception, the brand has rapidly expanded across the country and has 150+ exclusive brand outlets across the country. Madame also retails in over 600 multi-brand outlets and has four stores in Saudi Arabia. The brand is retailed through online marketplaces including Myntra, Jabong, and Amazon, and additionally, the brand has set up its own online store called Glamly.

When Madame started small, the business did great in knitwear and customers knew the brand for its winter collection. The brand wanted to evolve with the changing needs of our customers and hence decided to grab attention by starting a summer collection.

Despite the small beginning, Madame had one thing going for it customer loyalty. With its strength in manufacturing, Madame was able to win over customers, who became loyal to the brand. Women preferred Madame to other brands and continued buying from it for several years.

Peter England and HeiQ, Switzerland Jointly Launch Innovative Antiviral Collection Including Work Wear, Lounge Wear and Face Masks

Peter England, a leading international menswear brand from the house of Aditya Birla Fashion and Retail Ltd, is set to offer a fashionable and stylish collection with virus and bacteria resistant properties. The brand has collaborated with Switzerland-based HeiQ, a global leader in textile innovation, to bring the unique HeiQ Viroblock® fabric technology to India. Under this collection, Peter England will be launching work wear, lounge wear and face masks to meet complete lifestyle demands of the new-age consumer.

The HeiQ Viroblock® fabric is specially infused with virus resistant properties to ensure safety by inhibiting the persistence and growth of viruses and bacteria on its surface. For masks, the fabric retains these properties up to 30 gentle washes*. For apparel, the fabric retains these properties up to 20 gentle washes*.

Elaborating on the launch, Manish Singhai, COO, Peter England, “Safety and protection has never been more important than it is today, given the current situation which the entire world is facing. Peter England has a rich and strong legacy of introducing innovative products catering to spoken and unspoken needs of today’s consumers. We’re happy to announce our partnership with HeiQ, one of the world’s leading textile innovator from Switzerland, to launch our range of apparel and masks enriched with virus and bacteria resistant properties. We will be launching work wear, face masks and lounge wear in phases to address the country’s need for protection and safety. We believe that this new technology is a breakthrough in the lifestyle category and will bring us closer to the hearts of the consumers.”

In addition to the antiviral technology, Peter England has independently enhanced their mask offering with droplet resistant finish & Smart Straps. The droplet repellent finish makes the fabric hydrophobic. This repels contagious droplets on the masks’ outer surface, making it a perfect shield for the consumer. The smart straps used in the mask have a soft-finish and three-way adjustment to provide comfort, fit and a choice to carry the mask around the neck ,when not in use. Face contour design with chin mask and nose-clip make the mask sit over the consumer’s face comfortably. All these power-packed features come in varied styles and patterns, making this a comprehensive offering for protection, comfort and style in one go.

Co-founder and CEO of HeiQ Group, Carlo Centonze stated, “The team at Peter England undertook a through yet rapid learning about HeiQ Viroblock technology in order to quickly adapt it into their offerings, both in fashion masks and apparels. We worked closely with the teams to ensure that products that they have launched are fully validated in their performance to ensure that our stakeholders in India have the opportunity to add these fashionable article for their day to day protection from the current pandemic.”

Peter England’s new collection is currently available at www.peterengland.com and will shortly be available across the country through the brand’s retail network of outlets and multi-brand counters.

*Disclaimer: The fabric used in these products is treated with HeiQ Viroblock Swiss Technology that is tested to provide resistance against common viruses and bacteria, based on AATCC 100 and ISO18184 global testing methods, up to 30 gentle washes in masks & up to 20 gentle washes in apparel. Resistance to COVID-19 is yet to be assessed.

About Peter England:

Peter England is one of the most loved and largest menswear brands in India. It sells more than 14 million garments every year across 1000+ exclusive stores, 3500+ Multi‐brand outlets and across 800+ towns. The brand also holds a strong e-commerce presence. Peter England has been voted as India's Most Trusted Apparel Brand for 7 consecutive years by the Economic Times Brand Equity Survey. The brand is committed to offering varied styles across categories starting at an attractive price point of Rs. 999. Peter England was first launched in India by Madura Fashion and Lifestyle (previously known as Madura Garments) in the mid‐price segment in 1997; the company acquired the world rights for the brand in 2000. What began as a brand of honest shirts in 1997, in India, is today a complete lifestyle brand with merchandise available for every day and for all special occasions. The brand’s formal wear range of crisp formal shirts, well-tailored suits, jackets & trousers combines high fashion, impeccable fits along with a wide selection of highly curated looks for modern professionals. The casual wear range is a highly eclectic line of washed cotton shirts, denims, cargo bottoms, graphic tees, polos & winter-wear. The ‘Select’ line brings together premium formal wear with emphasis on fine detailing with a hint of color, comfort and panache. While the assorted collection of ties, pocket squares, belts, wallets and footwear assert a distinctive style statement, the finely crafted vests, boxer shorts and briefs from the newly launched innerwear line ensures highest comfort and great fit. While the brand continues to expand across India, they introduced a brand new retail identity called the Peter England Men’s Obsession, which is a large format store housing over 2000+ unique designs at an unmatched value, all the while delivering a young, vibrant shopping experience for all.

About ABFRL:

ABFRL is a part of USD 48.3 billion Aditya Birla Group. With revenue of Rs. 8,743 cr. spanning retail space of 8.1 million sq. ft. (as on March 31, 2020), it is India’s first billion-dollar pure-play fashion powerhouse with an elegant bouquet of leading fashion brands and retail formats.

Blue Dart Encourages the ‘Bonds of Solidarity’ Thanking COVID-19 Warriors with Special ‘Rakhi Express’ Offer

Blue Dart, India’s leading logistics service provider and part of Deutsche Post DHL Group (DPDHL), announces the launch of its annual ‘Rakhi Express’ on the occasion of Raksha Bandhan. Straying from tradition, Blue Dart aims to go one step beyond the celebration of the bond between siblings. This year, Blue Dart encourages the ‘Bonds of Solidarity’ to ship rakhis, not just to siblings within India and internationally, but to go one step beyond and send your love and spread the joy of the festival to all protectors including our COVID-19 warriors who have safeguarded the nation through the Coronavirus Pandemic.

Blue Dart’s ‘Rakhi Express’ is a unique opportunity that has been loved by customers for years. Through its widespread Indian domestic network, Blue Dart will deliver rakhis to 34,000+ locations across India and to 220 countries and territories across the globe, as part of the DPDHL Group’s ‘Express Easy Rakhi’. Customers can avail a special rate of ₹200/- to send rakhis to COVID-19 warriors and ₹250/- to send rakhis to their loved ones between 10th July, 2020 and 05th August, 2020. The special rate applies for up to 0.5kg for domestic shipments (anywhere within India). These offers can be availed at any of the Blue Dart – DHL retail stores across India or by calling 1860 233 1234. Customers can send their rakhis through a specially designed ‘Rakhi Envelope’ and a greeting card for their personalized messages.

Speaking about the initiative, Ketan Kulkarni, CMO & Head - Business Development, Blue Dart said, “The year 2020 was different on every vertical. This year, the world crumbled around us, giving way to a Pandemic that shook businesses and individuals across the world. The only common underlying theme across industries, cities and nations was the ‘Bonds of Solidarity’ amidst people. While most of us stayed in the safety of our homes, our COVID-19 warriors geared up at their action stations to ensure the health and safety of all.

Our goal during this festive season is to ensure that Raksha Bandhan 2020 is more than a festival for sisters to send brothers their love; rather, it is to ensure that Raksha Bandhan 2020 is a festival that celebrates love in all its forms – to parents, to friends and most importantly to send gratitude to all our protectors including our COVID-19 warriors.

This initiative is a tribute to every Government Worker, Health Care Worker, every Armed / Paramilitary / Police Force personnel, every Civil Aviation / Railway / Bank employee who has tirelessly worked through the pandemic for the greater good.”

He further added, “We want to give families that live apart, the opportunity of experiencing Raksha Bandhan to the fullest by staying connected across the country and globe. In the world of social media, the Rakhi and personal note from a loved one delivered with care, holds a very special place. We strive to provide a hassle-free, accurate and timely delivery so that people may enjoy their Raksha Bandhan without any worries.”

Customers can register for the Rakhi Service at any of Blue Dart’s conveniently located stores across the nation. At the store, the customer needs to verbally confirm that the sender or receiver is a COVID-19 warrior. Blue Dart staff then offer the Domestic Rakhi Express at Rs.200/- on domestic Rakhi shipment up to 0.5kg. The Rakhi the customer brings is then inserted in the rakhi envelope along with the Blue Dart greeting card where the sender can write their personal message for their unwavered fighting spirit.

To avail our service or for any further enquiry, customers can call us on Customer Care Number - 1860 233 1234 or email us on - customerservice@bluedart.com.

PNB Launches Nationwide Campaign to Fight COVID-19 Pandemic Across 662 Districts

India’s second-largest Public Sector Bank, Punjab National Bank (PNB) has launched a nationwide initiative to combat the spread of COVID-19, complementing the Government of India’s extensive efforts to contain challenges and risks posed by the growing pandemic.

Honourable Union Minister for Health and Family Welfare, Science and Technology, and Earth Sciences, Dr. Harsh Vardhan inaugurated the campaign at Nirman Bhawan, New Delhi. The initiative is launched as PNB’s Corporate Social Responsibility (CSR) campaign and it will entail providing COVID-19 related prevention materials like masks, sanitizers, etc. across India in 662 districts.

The Honourable Union Minister, Dr. Harsh Vardhan said, “This is a great initiative, taken by Punjab National Bank, to distribute the COVID-19 precautionary kits nation-wide. PNB has a distinguished history of undertaking such an act of kindness. This initiative of PNB will inspire public and private institutions to come forward and help the citizens of our country, not only to fight the pandemic but also to come out healthy and strong.

On behalf of the Ministry of Health, I would like to thank PNB and its officials for supporting and fighting this pandemic together.”

Commenting on PNB’s biggest CSR effort so far, Shri CH SS Malikarjuna Rao, Managing Director and Chief Executive Officer, said, “The Honourable Minister, Dr. Harsh Vardhan is in forefront of the fight against COVID-19 and we are certain that the country will soon come out of this pandemic under his capable leadership. We are highly obliged that he took his valuable time for the Bank’s noble cause. On this occasion, we also assure him that Punjab National Bank is committed to play its role in this difficult time.”

Besides the MD and CEO, other senior officials, Executive Director, Dr. Rajesh Kumar Yaduvanshi and Chief General Manager Shri B N Mishra were also present at Nirman Bhawan for the inauguration of the campaign. The same campaign was launched at 5 locations simultaneously. Further Bank’s 22 zonal offices across the nation also marked their presence through live video conferencing.

Photo Caption 

The above picture is of Dr. Rajesh Kumar Yaduvanshi, Executive Director, PNB, Shri CH SS Malikarjuna Rao, MD & CEO, PNB, Dr. Harsh Vardhan, Union Minister for Health and Family Welfare, Science and Technology, and Earth Sciences & Shri B N Mishra, Chief General Manager, PNB. 

Vodafone Announces Launch of eSIM on Primary Device in Mumbai, Delhi, and Gujarat

Vodafone Idea Ltd., India’s leading telecommunications service provider has announced the availability of eSIM for Vodafone postpaid customers using eSIM compatible Apple devices including iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE, iPhone Xs, iPhone Xs Max & iPhone Xr. The service will be available soon on Samsung Galaxy Z Flip and Galaxy Fold as well. The service is currently available in select circles Mumbai, Delhi, and Gujarat.

Vodafone postpaid customers using eSIM enabled handsets will no longer be required to put in a physical SIM card to access the network. eSIM comes in the form of an integrated SIM chip which will be compliant with all the supported mobile network operators. The consumer will be able to carry out normal calling, SMS, data access and more without having to change physical SIM cards manually.

Speaking about the eSIM technology, Avneesh Khosla, Director – Marketing, Vodafone Idea, said, “Vodafone Idea is excited to introduce eSIM technology for our postpaid customers which enables them to enjoy the benefits of convenience and flexibility of having more than one sim even on single sim device. We therefore believe that eSIM will provide enhanced experience to our customers as it will enable them to do a lot more with their device.”

How to  get eSiim on your phone

Existing Customer

* Send SMS  to 199 by typing “eSIM <space> email id” (If no email id is registered with your mobile number, send SMS “email <space>email id” to  199. Post registration you can reinitiate the eSIM process).

* If your email is valid, you will receive SMS from 199. You need to  reply back with ESIMY to confirm eSIM request

* Post your confirmation SMS, you will receive another SMS from 199 asking you to provide a consent over a call

* After providing your consent on the call, an email with a QR code will be sent to the registered email id.

* Scan the QR Code:

Apple device: Please make sure that the phone is connected to Wi-Fi or mobile data.

* Go to "Settings" > Select "Mobile Data" > Click on "Add Data Plan"

* Now "Scan QR code" received on mail.

* Follow the prompts on the phone.

New Customer

* Visit nearest Vodafone store with  proof of identity and photograph to get new Vodafone eSIM connection

* Is it preferred if you carry the handset along, so that QR code generated during the activation process can be scanned immediately

The QR code sent through email will only be useful for a single scan and the eSIM will be successfully activated within 2 hours post scanning the code.

About Vodafone Idea Limited

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Intermiles Offers Opportunities to Earn Daily with Intermiles Everyday

InterMiles, the leading loyalty & rewards programme, has introduced an expanded range of opportunities that will enable members to broad-base their earning potential of the digital rewards currency, InterMiles. ‘InterMiles Everyday’ will enable members to earn assured InterMiles as they conduct their daily transactions.

The lockdown has prompted new habits and behaviors to take hold as members adjusted to a disruption in availability products, access to services and social distancing norms. Taking cognizance of increase in adoption of digital services, InterMiles App will provide meaningful opportunities for members to earn more across activities such as online learning & reading, retail, healthcare, bill payment & recharges, and gift cards, through ‘InterMiles Everyday’.

Mr. Vikas Chandak, Senior VP & Head – Business & Strategic Partnerships, InterMiles said, “We are excited to share with our members that InterMiles earning is no longer occasion driven, it is every day. InterMiles Everyday allows our members to find quick and easy ways to earn InterMiles on a daily basis via our App and engage with various aspects of the program. The pandemic has prompted consumers to actively seek convenient ways of interacting with brands. InterMiles Everyday is in sync with the evolving habits, lifestyle & constraints of our member community and offers instant miles earning opportunities. As we grow InterMiles Everyday, we hope to make the InterMiles earning a very rewarding daily habit.”

As new habits take hold, members are spending a lot more time online – buying, learning, accessing entertainment and building social connections have all become increasingly virtual. Towards making InterMiles earning an everyday habit, InterMiles Everyday has opened a range of fun & engaging activities like Quizzes and Games which members can enjoy while sitting at home. Additionally, encouraging our members to stay fit, InterMiles Everyday will allow members to earn miles for steps they take on a daily basis through its new feature Step to Miles. Through unique partnerships InterMiles enables its members to earn miles for all their online shopping across players like Amazon, Flipkart and Zivame, as well as while learning on Udemy, Economist, TedX and Eduonix. InterMiles is continuously expanding these partnerships towards becoming more relevant on a daily basis.

InterMiles serves as a ubiquitous, alternate currency of choice that members can earn on every spend as well as use accumulated InterMiles for a reward of their choice. Members can continue unlocking rewards across Amazon, Shoppers Stop, Flipkart, and over 2,500 merchandise options on the InterMiles Reward store.

About InterMiles

InterMiles is one of the world’s leading Loyalty & Rewards Programme. - Its ubiquitous rewards and recognition currency, also called InterMiles, helps close to 10 million InterMiles members fulfil their travel and lifestyle aspirations. The program lets members make every day transactions and lifestyle experiences more rewarding by earning InterMiles across, essential services, healthcare, wellness, learning, shopping, dining, travel and more. Members can then redeem these miles for over 2,500 merchandise options.

LAVA Brings its Service Centre to You with Service on the Wheels

Indian Mobile handset brand, Lava International Limited, launched a unique customer service program to provide service and repair facility to its customers at their location. Lava’s Service on Wheels will enable customers to get access to Lava service centre at their city/town/village without having to travel to the service centres for fixing their phones.

Lava’s Service on Wheels has been launched in districts of UP, Haryana, Rajasthan, Karnataka and Bihar and will be expanded to 300+ locations by the end of the year. This is in addition to Lava’s current service strength of 800+ service centres throughout the country.

Speaking about this launch Satya Sati, Head- Customer Service, Lava International said- “Providing excellent after sales service to our customers along with quick turnaround time has been our key focus at Lava. We understand that during these unprecedented times there is a lot of anxiety and apprehension in travelling to the nearest service centre. To ease our customers we thought of this unique program through which we can take our service centres to our customers.”

Service on Wheels is being offered through Lava authorised technicians who will travel to nearby areas/markets including rural locations and help their customers. These Lava authorized technicians will follow the requisite social distancing norms. Technician will carry all necessary spare parts and replacement devices and repair the handset on the spot. In case of any major repairs the handset will be taken to the service centre and delivered to the customer during the next visit of service on wheels.