VIL Offers a Unified Vodafone RED Experience to All Postpaid Customers Across Indian Telecom Circles

Vodafone Idea Limited, one of India’s leading telecom service providers, today announced the completion of its postpaid consolidation journey by bringing all Idea post-paid subscribers under a single umbrella of Vodafone RED. All Vodafone Idea postpaid customers can now avail benefits of the Vodafone RED plan, a uniform customer service, and an enhanced digital experience.

This consolidation is a major step towards its synergy realisations and has led to process standardization for both the retail and enterprise customers.

It will enable the company to provide a uniform customer experience through self-service channels with enriched menu options on IVR, USSD, MyVodafone App and Websites for availing products, services and making payments. Erstwhile Idea postpaid customers now do not need to go through a separate on-boarding and service experience. They can now avail Red Family subscription, a single bill for entire family, access to Vodafone Play, premium content and a bouquet of other value added services.

Announcing the completion of postpaid consolidation, Vishant Vora, Chief Technology Officer, Vodafone Idea said, “The consolidation of Vodafone and Idea postpaid customers is a major step towards our vision of one company, one network. One of the biggest and fastest migration in the telecom space, this has led to operational synergies and process standardisation for both our postpaid retail and enterprise customers. It enables us to provide enhanced customer experience to our postpaid users.”

With this consolidation, Call Centre Agents will be able to serve customers better using the CRM insights provided through 360 degree view on customer information, interactions and service profiles. Real time rating functionality will ensure accurate unbilled charging for customers at any given point of time. Customer will also be able to receive timely notification and alerts for any over usage. Moreover automated credit monitoring and dunning can trigger on time to ensure customer does not incur huge Bills thus avoiding Bill shocks.

Vodafone Idea has successfully integrated two strong networks in 92% of the districts, taking the integrated circles to 18. The deployment of new age technologies such as M-MIMO, DSR, Hybrid Cloud, OpenRan to enhance capacities and increased 4G coverage has resulted in richer customer experience.

During the pandemic the company has introduced several initiatives like recharges and payments via ATM/ USSD/ other digital platforms and launched AI powered customer service Bot on WhatsApp to keep its customers connected with their loves ones.

Vodafone Announces Launch of eSIM on Primary Device in Mumbai, Delhi, and Gujarat

Vodafone Idea Ltd., India’s leading telecommunications service provider has announced the availability of eSIM for Vodafone postpaid customers using eSIM compatible Apple devices including iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE, iPhone Xs, iPhone Xs Max & iPhone Xr. The service will be available soon on Samsung Galaxy Z Flip and Galaxy Fold as well. The service is currently available in select circles Mumbai, Delhi, and Gujarat.

Vodafone postpaid customers using eSIM enabled handsets will no longer be required to put in a physical SIM card to access the network. eSIM comes in the form of an integrated SIM chip which will be compliant with all the supported mobile network operators. The consumer will be able to carry out normal calling, SMS, data access and more without having to change physical SIM cards manually.

Speaking about the eSIM technology, Avneesh Khosla, Director – Marketing, Vodafone Idea, said, “Vodafone Idea is excited to introduce eSIM technology for our postpaid customers which enables them to enjoy the benefits of convenience and flexibility of having more than one sim even on single sim device. We therefore believe that eSIM will provide enhanced experience to our customers as it will enable them to do a lot more with their device.”

How to  get eSiim on your phone

Existing Customer

* Send SMS  to 199 by typing “eSIM <space> email id” (If no email id is registered with your mobile number, send SMS “email <space>email id” to  199. Post registration you can reinitiate the eSIM process).

* If your email is valid, you will receive SMS from 199. You need to  reply back with ESIMY to confirm eSIM request

* Post your confirmation SMS, you will receive another SMS from 199 asking you to provide a consent over a call

* After providing your consent on the call, an email with a QR code will be sent to the registered email id.

* Scan the QR Code:

Apple device: Please make sure that the phone is connected to Wi-Fi or mobile data.

* Go to "Settings" > Select "Mobile Data" > Click on "Add Data Plan"

* Now "Scan QR code" received on mail.

* Follow the prompts on the phone.

New Customer

* Visit nearest Vodafone store with  proof of identity and photograph to get new Vodafone eSIM connection

* Is it preferred if you carry the handset along, so that QR code generated during the activation process can be scanned immediately

The QR code sent through email will only be useful for a single scan and the eSIM will be successfully activated within 2 hours post scanning the code.

About Vodafone Idea Limited

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

India mobile users to cross 1 billion by 2015

India’s mobile subscriber base should up to 993 million by 2014, according to researcher Gartner, which expects the world’s fastest-growing mobile market to close 2010 with more than 660 million subscribers.

India is the second-largest wireless market in the world after China with its 618 million mobile subscribers at end-May, according to data from the country’s telecoms regulator. Mobile connections were at 525 million at end-2009.

While the regulator’s data also includes fixed wireless subscribers of operators like Reliance Communications and state-owned Bharat Sanchar Nigam Ltd, Gartner forecasts exclude these subscribers, Neha Gupta, a senior research analyst at the research firm, told Reuters.

She estimated India had about 519 million mobile users at end-2009, excluding the fixed wireless subscribers.

More than half of the population in India now have a mobile phone, and Gartner sees the penetration reaching 82% in 2014, it said in a statement.

Sharp fall in call charges and launch of services by new mobile operators have helped the country step up mobile subscriber additions in the past one year, but increasing mobile penetration could lead to some slow down in future growth.

“We were expecting a degrowth in 2009, given the penetration rate, but because of the entry of new operators and decrease in price points, it didn’t happen,” Gupta said.

“We are not expecting that kind of triggers in 2010,” she said.

Gupta estimated Indian operators would add mobile subscribers at a monthly average of 12 million, lower than 15 million seen in 2009.

Gartner estimated mobile service revenue in India to reach $19.8 billion by the end of 2010, up about a fifth from 2009 and reach $23 billion by the end of 2014, it said.

500+ BPO jobs to move from Australia to India: Vodafone

Vodafone Hutchison has announced that it will be offshoring 450 call center jobs from Australia to Tasmania and India. A spokesman for Vodafone Hutchison Australia said that company would transfer an unspecified number of positions to a call centre in Mumbai and about 100 jobs to Kingston, Tasmania.

Service Stream, the company that was running Vodafone contract confirmed the telecom operator's plans to end the contract employing 450 in customer service and support roles starting in October to February. Michael Doery, Managing Director of Service Stream says that the company would try to find new roles for the affected employees, but was unlikely to accommodate them. "We're trying to do the right thing for our staff but not give them false expectations. Call centre people are unlikely to suit the other sort of work we do, which is technically-based or based on outdoor civil activities. If a company we're providing services to makes a decision to in-source call centre jobs to Tasmania and India, that's not our decision," Doery said.

The decision to transfer call center jobs out of Australia comes three months after Vodafone Australia and Hutchison 3G Australia formed a 50:50 joint venture. Speaking on the current development Nigel Dews, Australia Chief of Vodafone Hutchison said, "The opportunity to use our combined scale to enhance our customer service capabilities is an important outcome for the Vodafone Hutchison Australia merger."

Agencies

Make-or-break bet for Motorola as it takes on Android

Motorola Inc needs to spark some serious gadget lust next week when it unveils new phones to convince consumers and Wall Street that it's still a player in the global mobile industry, but the odds may be heavily stacked against it.

After losing market share for years, Motorola has made what is viewed as a make-or-break bet on Google Inc's Android mobile software, hoping the partnership with the giant Web company can help it win back customers.

Shares of the one-time market leader, now ranked fourth in global handset sales, jumped 11 percent earlier this week on investor hopes that the new phones could generate enough excitement to make Motorola's bat-wing logo famous again.

But while no one is expecting an iPhone-killer at the San Francisco unveiling on September 10, analysts say the risk is still that the new phones will not be unique enough to wow consumers, especially when other vendors also sell Android phones. "Early devices will not be significantly differentiated and could disappoint those playing the 9/10 launch," said Macquarie Research analyst Phil Cusick, who expects Motorola to display two new Android phones that day.

Motorola has given few details about the announcement, which will come during Co-Chief Executive Sanjay Jha's keynote at GigaOm's mobile conference. Jha first revealed his plans for creating Android phones in October.

He has said the new phones will be integrated with popular online social networks; but rivals such as Apple Inc, Research in Motion Ltd, HTC Corp and Palm Inc already have features for services like Facebook.

Shareholders have been impressed enough with Jha that they have more than doubled Motorola's share price since May. Still, the stock is down 70 percent from its 2006 peak of $26 and has been trading below $8 per share. "It's going to be extremely significant to the company's future," said Current Analysis analyst Avi Greengart. "If the phone does well, they live to fight another day."

Comparisons will inevitably be drawn to Palm's Pre phone unveiling, which was also seen as a last chance for that company. Pre reception was good and caused Palm's share price to quadruple, in part on the perception that the company has become a more attractive takeover target.

Should the initial reaction to Motorola's devices be as strong, the company could have a good chance of luring back consumers, investors and mobile service providers, analysts say.

PRETTY HARDWARE

Motorola turned to Google for phone software because its own strength has been in hardware. This was demonstrated by the Razr, whose slim form inspired imitations for two years before it started to fall out of favor in late 2006.

Analysts expect Motorola's new phones to have stylish enough hardware to secure distribution by mobile carriers, but the question is whether the software will be different enough to spur holiday season sales -- especially when the bar has been set very high by Apple's iPhone and the thousands of apps available for download from Apple's online store.

"Short-term, Motorola needs to win the purchase decision of specific carriers," Greengart said. "Long-term, they're going to need to do something more than selling pretty hardware running an operating system other competitors have access to."

Motorola's Jha has said several times that carriers were impressed with the Android phones. He told Reuters in a recent interview that he was encouraged when one operator executive told him "bat-wings are back."

Analysts expect Motorola Android phones to be sold by Verizon Wireless, owned by Verizon Communications Inc and Vodafone Group Plc, and by T-Mobile USA, owned by Deutsche Telekom AG. But Verizon said it is not involved in Motorola's announcement next week. T-Mobile said it will launch new Android phones this year but declined to give details.

Even if carriers did back the phone, some of Motorola's former shareholders say they would be wary of betting on the company unless it started to show sustainable improvements.

"I wouldn't touch the stock until they've launched three, four or five phones and they've gained market share for at least a year," said Jane Snorek, an analyst for First American Funds, which manages $35 billion in equities that used to include Motorola shares.

Deutsche Bank analyst Brian Modoff said he is impressed by Jha but agreed that investors should look beyond September 10. "If you get to several phones and they're all disappointing, then you have to start writing the obituary. I don't see that," said Modoff. He said he will focus on the reaction from young consumers who crave cool gadgets: "We'll see what the 20-year-olds think. That's what really matters."

Agencies

Battle hots up for T-Mobile bidding

MOBILE phone operators Vodafone and O2 are understood to be locked in a £3.5bn bid battle for rival T-Mobile UK.

Both Newbury-based Vodafone and O2 - which is owned by Telefonica Spain - are reported to have bid £3.5bn for the group which has been put up for sale by its German owner Deutsche Telekom.

T-Mobile has 16.6 million customers, so success for either group would make it the biggest mobile operator in the UK.

But there are concerns that T-Mobile UK could be withdrawn from sale altogether, as the offers, which were discussed by Deutsche Telekom's board at the end of last month, are below the expectations of the group's chief executive, Rene Obermann.

A sale at £3.5bn would lead to Deutsche Telekom having to make another writedown on the division after the group took a £1.6bn hit on the business in May, as a result of it losing customers to rivals and declining margins.

The auction is understood to be in its final stages and a decision is expected to be announced in the next few weeks.

If Vodafone was successful in its bid, the deal would boost its share of the UK mobile market to 40 per cent of revenues and a near 50 per cent share by customer numbers with 35 million subscribers enabling it to overtake O2 and regain its crown as the country's biggest mobile operator. O2 would see its market share jump to 43 per cent if it is successful, building on the increase seen following its exclusive deal with Apple to supply iPhone handsets.

Telefonica is said to be concerned that O2 would lose its market-leading position in the UK if Vodafone goes ahead with an offer. But both offers are conditional as any deal is likely to be scrutinised by telecoms regulator Ofcom.

Bankers are understood to have given T-Mobile UK a standalone value of £2.5bn, but this could rise by a further £1bn if it was combined with another operator.

Agencies

AT&T outlets to sell netbooks across USA

AT&T Inc plans to expand sales of netbook computers to all its stores in an effort to expand wireless services beyond cell
phones.

Ralph de la Vega, the head of AT&T's consumer business, said on Tuesday that the US phone company would directly sell netbooks from Dell Inc, Acer Inc and Lenovo Group Ltd starting this summer.

Until now, only AT&T stores in Atlanta and Philadelphia, and consumer electronics retailers RadioShack Corp and Costco, have been selling the netbooks, which come with AT&T mobile data connections.

"We're taking broadband and really making it mobile," de la Vega said at the Reuters Global Technology Summit in New York.

While sales of netbooks are expected to be boosted by promotions from carriers, some analysts have said that consumer enthusiasm could be muted by the requirement to sign up for two-year wireless service contracts and the $60-a-month data connection fees that come with the devices.

AT&T said in April it was testing a $40-per-month fee for 200 megabytes of data downloads to netbooks, or about 1/25th of the downloads allowed under the $60 service.

AT&T's bigger mobile rival Verizon Wireless, a venture of Verizon Communications Inc and Vodafone Group Plc, started selling netbook computers from Hewlett-Packard Co earlier this week.

Agencies

Google emerges as the world's first 100 billion dollar brand

They changed the lexicon for the word, search. Now the phrase "I'll just Google it" has helped make the internet search giant become world's first $100 billion brand beating other household names like Microsoft, and Coca Cola to McDonald's.

The analysts of the Brandz Top 100 Most Valuable Global Brands by consultants Millward Brown found that the company's value of $101.4 billion puts it 25 percent more valuable than computer software king Microsoft at $77.3 billion, reported Daily Mail Thursday.

Coca Cola ($68.5 billion) managed the third place in the list.

Technology companies make up the bulk of the top 10 with IBM (fourth at $67.5 billion), Apple (sixth at $63.9 billion) and China Mobile (seventh at $62.2 billion), along with consumables like cigarette brand Marlboro (10th at 50.1 billion) and burger chain McDonald's (fifth at $67.3 billion).

Energy major GE (eight at $59.9 billion) and telecom giant Vodafone (ninth at $50.2 billion) complete the top 10 valuable brands in the world.

Google, formed at Stanford University by students Larry Page and Sergey Brin in 1997, went up 16 percent in brand value in the past year to just break the $100 billion mark.

Google marketing manager Lorraine Twohill said: "We know that without consumers you have nothing and there is a great element of trust in us.

"We think about the consumer first and expect everything else to fall into place after that. We don't feel big. We still work in little crappy teams and we feel very small."

Among industries to see their value grow over the past year, most are 'stay at home' brands, said the Millward Brown research. Coffee companies like Nescafe benefitted from cutbacks on drinking expensive lattes in Starbucks and other coffee shops, for instance.

Soft drinks, fast food and beer brands also grew as more people stayed at home to eat and drink while online sites like eBay and Amazon also grew.

Car companies, insurers, clothing brands and, not surprisingly, financial institutions were the ones to suffer the most, the research found.

Millward Brown chief executive Joanna Seddon said: "In the current environment, brand has become even more important because it can help to sustain companies in tough times.

"Those who continue to invest in their brand will be better positioned for business growth as the economic situation starts to improve than those who have cut spend. The recession does not always harm individual brands as much as it does faceless corporations," she added.

Agencies

Now Send SMS In Any Local Languages

By Manu Sharma

Since local language is always preferred to communicate with close ones, Tachyon Technologies, the Bangalore-based company initially rolled out Quillpad for the online players. It has recently introduced the solution for mobile players for their SMS service.

Talking to CXOtoday, Ram Prakash H., founder and CEO of Tachyon Technologies said, "We innovated a core less compression technology for the mobile version that has been compressed from eight mbps to less than 400 kbps. It has enabled easier usage for the end-user."

LG has rolled out four models that has inbuilt Quillpad in them and these included: KM 380T, KG 195, KP 199 and KP 220 models. Following the success with LG, Tachyon is talking to other manufacturers like Nokia, Samsung among others. "We want to initially target the mobile manufacturers who will bundle the features in the handsets and later approach the mobile service providers like Airtel, Reliance and Vodafone who can provide more value added services to the end users," said Prakash.

As per the agreement signed with LG (global), the license covers all languages. However, the company has initially rolled out models that can support only Hindi. "Quillpad in mobile makes it easy to type in local languages. It is as easy as we type test messages in English in dictionary mode," said Prakash.

On compatibility with other formats, he said Quillpad is Unicode-compliant and would support any application that supports Unicode. Quillpad was developed as an AI technology, which learns the rules and language patterns and can transliterate any language without help of any linguistic expert," said Prakash.

There is a two-fold advantage - since there is no dependence on a linguistic expert, it can be used for any language and one does not have to depend on the dictionary. Prakash said that this learning was just one-time, after which the trained set of patterns could be deployed by all users of Quillpad technology. The newly developed technology then enables predictive transliteration.

"When you are typing a word, the technology will put together the rules and come up with the right word. It is very similar to the way the T9 dictionary on mobile phones supports typing English words," he said. Another feature that is unique is that the technology is not dependent on one Indian language or its structure. It supports any language that can be written phonetically.

"This gives Quillpad an edge over other technologies. As the artificial intelligence technology can learn the pattern of new languages in just three to four hours, one can add new languages overnight," he said.

CXOtoday.com

Is Vodafone to layoff hundreds of jobs?

Vodafone, the world's largest mobile phone group by revenue, is to cut hundreds of jobs in Britain, according to a report on Sky News.

The move to cut jobs could be made as early as Tuesday, said the report.

The mobile phone operator, which employs 10,000 people, has previously said it will boost free cash flow by cutting 1 billion pounds of costs.

Vodafone declined to comment on specific job cuts.

Agencies

Techies bidding farewell in 2008

It's time to bid adieu to the year 2008, the year which witnessed the farewells of some of the biggest names in the technology world -- some of the marking the end of an era.

While most of these were ceremonious exits with some moving to take up their passions or philanthropy, others in pursuit of greener pastures. There were also some unceremonious exits, where some CEOs were made to resign penalising them for falling revenues and constant battering of their company's stocks at the bourses.

Here's looking into some of the most high-profile exits of 2008:

Arun Sarin, Vodafone

One of the most successful CEOs of British telecom giant Vodafone, Arun Sarin, quit the company in the July 2008 to don a new challenge.

During his five year tenure at the world's largest mobile firm, Sarin is credited for acquiring a controlling stake in one of India's biggest mobile phone companies, Hutchison Essar. Under him Vodafone posted group revenue of 35.5 billion pounds for the year ending March 31, an increase of 14.1 per cent, and organic growth of 4.2 per cent. This came in marginally higher than market consensus, provided by the company, of 35.2 billion to 35.4 billion pounds.

Under Sarin, Vodafone expanded aggressively into emerging markets, including Romania, the Czech Republic and Turkey. Sarin visited India before his exit along with his successor to participate in Vodafone-Essar board meeting, triggering speculation that he may join Tatas, but officials of the Indian conglomerate debunked any such report.

Post-exit Sarin planned a trekking trip to Himalayas before settling in California. Recently, Sarin, 53, who quit Vodafone at the pinnacle of his career, was speculated to be the most sought-after contender for the position of Yahoo CEO, after the Jerry Yang's exit.

Sarin, however, said he was not keen on the position. Sarin is looking at alternative roles at other US public companies as well as at a private equity firm, the Financial Times wrote recently.

The India-born US citizen is an IIT Kharagpur alumnus and has an MBA degree from University of California, Berkley.

Bill Gates, Microsoft

This was surely the biggest farewell of 2008. The exit of Bill Gates marked an end of era. Gates retired from Microsoft, the company he co-founded with college-friend Paul Allen in 1975.

In June, Gates quit as full-time chairman and software architect of the world's largest software company to work full-time at his charitable organisation Bill & Melinda Gates Foundation. Gates will remain the company's non-executive chairman.

A Harvard College drop out, Gates has been a permanent fixture in the Forbes Richest people list, holding the numero uno slot for 15 years in a row between 1993 and 2007. In 2008, Gates was topped by investor Warren Buffett and Mexico's telecom tycoon Carlos Slim in the world's wealthiest list.

Bill Gates' key creation is Microsoft, a company with sales of $51 billion as of June 2007 with 78,000 employees across 105 countries. Almost 90 per cent of the estimated 1 billion computers (desktop and laptop) in the world run on Microsoft's Windows and Office. The company has products across the layers network, operating system, database, middleware, application software.

Gates departure comes at a time when Microsoft is engaged in an escalating rivalry with Google and other competitors who are using the internet to chip away at its software dominance.

During his recent visit to India, Gates launched a major initiative for India’s public healthcare with a special focus on eradicating polio.

Jerry Yang, Yahoo

After a rocky tenure at Yahoo, co-founder Jerry Yang stepped down as chief executive this November.

Among the Silicon Valley dotcom billionaires, Yang was named CEO in June 2007 after Terry Semel exit. As CEO, Yang struggled to turn around the company's dwindling fortunes. The rejection of Microsoft offer and a failed advertising deal with Google marred his brief tenure.

Earlier this year, Yang rejected a $33 per share offer by Microsoft for Yahoo worth a total of more than $47 billion. Microsoft CEO Steve Ballmer later withdrew the offer after Yang sought $37 per share. The negotiating breakdown triggered a shareholder revolt led by billionaire investor Carl Icahn, who called for Yang's ouster in July. Since then Yahoo has been trading at between $10-12 a share.

With a fortune estimated at $2.23 billion, some shareholders accused Yang of putting his personal affection for the company he created over the interests of its shareholders. After squandering the opportunity to sell to Microsoft, Yang tried to boost Yahoo's profit by forging an advertising partnership with Google. But this backup plan too fell when Google walked away from the deal to avoid a court battle with the US Justice Department, which concluded that the partnership may throttle competition in the online advertising market.

Sanjay Jha, Qualcomm

Indian engineering whizkid Sanjay Jha left Qualcomm CDMA Technologies (QCT) group as COO and president this year to join beleaguered US telecom major Motorola as CEO of Mobile Devices.

At Motorola, Jha holds a key task to pull the American cellphone pioneer which slipped to the fourth position in global handset sales and the downslide has been quite sharp.

What top's Jha's priorities is reversing the fortunes of the company’s loss-making handset business -- comprising over one third of Motorola’s total business worth $36.6 billion.

Forty five-year-old Jha started as a senior engineer at Qualcomm VLSI (very large scale integration) group in 1994 and was promoted as senior vice-president of engineering in 1998.

He was elevated as the president of QCT in 2003 when the chipset and software division was started at Qualcomm. For the past five years, this division of Qualcomm has been ranked among the world's largest fabless semiconductor producers, and was rated as being ahead of the leader Texas Instruments last year. Qualcomm had sold its own CDMA cell phone business to Kyocera in February 2000.

Neelam Dhawan, Microsoft

Ending her three-and-a-half years stint as MD Microsoft India, Neelam Dhawan joined Hewlett-Packard India as its managing director in June.

At HP, 48-year-old Neelam holds key tasks of driving overall strategy, revenues and profitability for HP India. Currently she reports to Balu Doraisamy, MD, HP Asia Pacific & Japan.

During her tenure at Microsoft, she looked into the strategic focus and improved company's operating efficiency and execution, as well as its financial performance and customer focus.

Prior to Microsoft, Neelam worked with Compaq as head (Enterprise Sales) and HP as vice president (Customer Solutions Group). Under her leadership the Rs 16,000-crore Hewlett-Packard recently won a multi-million dollar Godrej outsourcing deal.

An economics graduate from St Stephen’s College Delhi, Neelam holds a masters in Business Administration from the Faculty of Management Studies, Delhi University.

Lee Kun-hee, Samsung

In one of the most sensational and controversial exits of the year, Samsung Group chairman Lee Kun-hee, resigned following an indictment on tax evasion charges after a counsel investigation.

Known to be the most powerful Korean tycoon, Lee was charged with $133m tax evasion and breach of trust during his 20-year tenure at Samsung. Lee was also charged with damaging the interest of other shareholders. He was accused of forcing Samsung subsidiaries to sell shares to his son at unfairly low prices.

However, the company was cleared of the most serious allegation that it raised money to bribe influential citizens and ministers in its native South Korea.

Joining Lee in stepping down were Vice Chairman Lee Hak-soo and Lee Jae-yong, the chairman's son and heir apparent to the Samsung throne. Nine other senior executives also left Samsung following the charges.

Sixty six-year old Lee is credited of having built $160-billion Samsung Group which is Korea Inc's pride, accounting for roughly 21 per cent of the country's total exports.

Ben Verwaayen, British Telecom

British Telecom Group, one of the largest telecommunications companies in Europe, saw the departure of its CEO Ben Verwaayen in the month of April.

Having served BT for almost six years, Verwaayen headed back to the US to take up a position with a venture capital firm. Verwaayen joined BT in January 2002 after quitting his job from US equipment vendor Lucent.

During his tenure at BT, Verwaayen initiated a complete broadband overhaul of BT's aging infrastructure. He mended fences with Ofcom, the UK's version of the FCC.

Fifty-six year old Dutch national was also awarded an honorary knighthood for services to the communications industry. Verwaayen helped BT buy a slew of US-based companies including Infonet, Radianz, Counterpane and INS pushing the telecom giant into a number of emerging markets.

Ian Livingston, who was chief executive of BT Retail, succeeded Verwaayen.

Farewell in the wings: Steve Jobs?

Apple recently announced that its Chief Executive Steve Jobs will not deliver the keynote address at the Macworld trade show next month. The announcement once again revived investors' concerns about the state of his health and sent the company's shares down.

Apple spokesman, however, denied that Jobs was missing the show due to health issues. Instead of Jobs, Philip Schiller, the senior vice president of worldwide product marketing, will deliver the keynote.

However, Samuel Wilson, an analyst at JMP Securities, said Jobs' absence at the event was important. "It's like the first time in a long time he hasn't spoken in Macworld. Why is he not speaking this year would be the question."

Investors have been concerned Jobs health after he was diagnosed with cancer some years back. In 2004, Jobs, 53, said he had undergone successful surgery to remove a rare type of pancreatic cancer. In September, Jobs, who is often perceived as irreplaceable as Apple's leader, appeared thin but jaunty as he introduced new iPod digital music players.

Macworld is a cultural event that draws thousands of Apple fans and technology aficionados to San Francisco, where they have been treated to major announcements from Jobs in past years, including the launch of the iPhone in 2007.

Source: Indiatimes Infotech

Web 2.0 a hit with handset makers

Cell phone makers are increasingly pre-loading their handsets with social networking applications to woo Internet-savvy consumers.

LG Mobile has tied up with Mobile 2.0 service provider RockeTalk which will upload a social networking application on its phones. Similarly, Samsung Mobile has a tie-up with ShoZu, provider of mobile social media services, which has pre-loaded social networking software on select Samsung phones.

Says Samsung Mobile country head Sanjay Dutt: “Early next year, we plan to launch our own proprietary software for enabling social networking through mobiles. This will be preloaded on most Samsung multimedia phones. The idea is to enable users to stay connected while on the move.”

LG GSM business head Anil Arora: “Social networking is the next thing on mobile phones. In future, we plan to preload more mobile phone models with social networking application without any extra charge.”

The company currently pre-loads the application only on LG KT 610 and KF 750 cell phones.

According to handset marketers, social networking on mobiles is a hightraction feature in the urban market where youths form a big consumer group for handsets. Says Motorola India and South-West Asia senior director (sales) Lloyd Mathias: “Social networking is an important feature, especially in the urban market and can define the purchase decision. Today’s Internet savvy youths seek access to social networking sites on mobile phones.”

Motorola has social networking application pre-loaded on seven of its handset models, including all phones in the Moto Rokr and Moto Ming series.

Some handset makers are eagerly seeking a tie-up in the space. Says Meridian Mobile CEO Rajiv Khanna: “We see potential in this feature and are planning to make even our low-end phones internet-ready. Early next year, we will tie up with a local web 2.0 service provider and upload this feature in our phones at the shop-floor level.”

Service providers are spoilt for choice as manufacturers queue up seeking collaborations for pre-loading phones with social networking applications.

Says RockeTalk marketing director Sameer Agarwal: “Our application makes it easier for mobile users to send voice messages, pictures and videos. Social networking on mobiles is set to grow exponentially as mobile internet penetration increases.”

The US-based service provider claims to be in advanced stages of talks with handset makers--Nokia, Sony Ericsson, Samsung and Spice Mobile--for pre-loading web 2.0 applications.

Almost 10 million new handsets are sold in India every month, making it one of the biggest markets globally. No wonder, handset marketers like LG and Samsung are quick to adopt novel features to fuel sales.

Source: Agencies