Acuver Expands SAP C/4HANA Capabilities with Veteran Leadership Hires in Indian Market

Acuver Consulting, an emerging leader in supply chain & customer experience IT solutions, has announced appointment of new senior leadership for its SAP solutions – Tirupati Rao as SAP Practice Head and Amit Valsangkar as SAP Sales Head. 

To advance on delivering unified Customer eXperience through SAP C/4HANA, Acuver Consulting has onboarded exemplary SAP experts: Tirupati Rao as SAP Practise Head and Amit Valsangkar as SAP Sales Head. Tirupati Rao has devoted most of his career to the CX portfolio, setting up business from scratch as Regional Sales Director at Callidus Cloud and Sales Director CX post the takeover by SAP. Amit Valsangkar has been leading Sales & Service for pioneer CRM & ERP solutions like Microsoft, SAP, Oracle and Salesforce throughout his professional life. In his previous role, he was the Head of Sales and Business Development at Knack Systems. With the very best talent and experience the domain has to offer on-boarded, Acuver is building traction to redefine excellence in the CX sphere.

“We are delighted to have such cardinal, unmatched SAP CX veterans to lead our SAP delivery through these challenging times. They will be instrumental in enabling sustained success for Acuver’s clients by engineering unique customer journeys that address heightened consumer expectations.”, said Rajiv Upadhyay, Managing Partner, Acuver.

Customer expectations are seeing a drastic shift in the wake of COVID-19, and organizations that respond to changing demands will find an edge over competition. SAP C 4/HANA offers the right toolkit to address current market complexities and Acuver’s appointment of seasoned experts comes at an opportune moment. In the new role, Tirupati will be the chief custodian of Acuver’s SAP practise, identifying and nurturing new growth avenues be it in novel geographies, domains or new product launches stemming from the SAP suite. Amit will be the principal sales evangelist, scouting and converting new opportunities for Acuver to build and deliver Acuver’s CX expertise.

“From the dot come bubble to AI powered internet-of-things, I have witnessed the landscape evolve in pursuit of value-adding experiences. Customer-Focus is deep within Acuver’s DNA and I am thrilled to be building the customer success engagement portfolio to establish Acuver as the go-to authority on CX focused digitization”, said Tirupati. 

“Forging connections and learning via empathy is my life-long passion which can continue to flourish at Acuver. I am keen to build up synergies within the organization and aggressively drive up sales, expanding our customer base across geographies”, Amit stated.

To know more about the scope of supply chain and retail tech solutions from Acuver, please visit www.acuverconsulting.com. 

Acuver Consulting helps companies optimize their supply-chain for enhanced efficiency, profitability and customer experience. Acuver combines the right tools, methodologies and expertise in IT, business and technology to deliver solutions customized to the client’s unique operational landscape. 

Radisson Hotel Group South Asia Enters into Strategic Tie-Up with EazyDiner in Indian Market

Radisson Hotel Group South Asia today announced its partnership with EazyDiner – India’s leading table reservation and food discovery platform. The partnership is a significant step to strengthen the Group’s Food and Beverage (F&B) capabilities in the region. The collaboration will serve all 94 operating hotels of the Group’s portfolio in India and will include table booking and home delivery services.

“We are excited to roll out our association with EazyDiner to usher in a new era of restaurant dining and safe food deliveries with participation across our network. This partnership is a very timely step for us as we innovate our business model to reach more guests. Food and beverage constitutes a critical lever of our strategy and is central to our business recovery and brand building efforts in these critical times,” said Zubin Saxena, Managing Director and Vice President Operations, South Asia, Radisson Hotel Group.

Radisson Hotel Group South Asia has devised 20 signature dishes for home delivery. Curated by Chef Rakesh Sethi, a known culinary expert in the Indian F&B industry and presently corporate executive chef for Radisson Hotel Group South Asia, these include items like Paan Kulfi with Gulkand Cake and Supari Cigar, Angaar E Jamun (Chocolate stuffed Gulab Jamun flambeed) and Trio Symphony (Gajar Halwa/Gulab Jamun Terrine/ Kalakand Tart/Kesar Phirni) amongst many others. Guests will be able to order these dishes online along with their favorite cuisines across Radisson Hotel group South Asia’s specialty restaurants through EazyDiner’s EazySafe+ platform that ensures safe takeaways and minimal-contact deliveries.

“Partnering with Radisson Hotel Group, South Asia, is a great value addition for us, and we are delighted to bring their signature dishes to our customers. The Group offers some of the nicest all-day dining restaurants in the country run by top chefs and renowned names like Chef Rakesh Sethi. The EazySafe+ hygiene rating by EazyDiner features these restaurants at the top of the list and we are certain that this collaboration will be mutually rewarding,” said Kapil Chopra, Chairman of the Board, EazyDiner.

Radisson Hotel Group has rolled out Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading inspection, verification, testing and certification company. Additionally, exhaustive food safety and hygiene manual and food and beverage protocol guidelines have been laid out for all hotels to ensure safe and secure F&B experience.

This collaboration will provide food lovers an opportunity to discover and book tables at Radisson Hotel Group’s restaurants when they become available for in-person dining while home deliveries can be booked immediately with a simple three-step ordering process and hassle-free online payment.

To order home delivery services across Radisson Hotel Group’s restaurants across India, download the EazyDiner app on your phone and enjoy great offers.

ABOUT RADISSON HOTEL GROUP

Radisson Hotel Group is one of the world's largest hotel groups with seven distinctive hotel brands, and more than 1,400 hotels in operation and under development in 120 countries. Its signature service philosophy is Every Moment Matters.

Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson and Country Inn & Suites by Radisson, brought together under one commercial umbrella brand Radisson Hotels.

Radisson Rewards is our global rewards program that delivers unique and personalized ways to create memorable moments that matter to our guests. Radisson Rewards offers exceptional loyalty benefits for our guests, meeting planners, travel agents and business partners.

Radisson Meetings places its guests and their needs at the heart of its offer and treats every meeting or event as more than just a date on the calendar. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and our signature Yes I Can! service spirit and being uniquely 100% Carbon Neutral.

More than 100,000 team members work at Radisson Hotel Group and at the hotels licensed to operate in its systems.

ABOUT EAZYDINER

Founded in 2015 by a team of experienced hoteliers Rohit Dasgupta, Sachin Pabreja, Ahana Bhutani, Shruti Kaul, Kapil Chopra and Vir Sanghvi, EazyDiner is India’s first online instant restaurant reservation platform.

EazyDiner helps a user find great restaurants and bars, get a guaranteed reservation within 18 seconds and every reservation comes with a deal which enhances the dining experience, whether it is a substantial discount or a glass of wine for every diner. EazyDiner also provides safe & hygienic takeaway & delivery options for its users at restaurants ensuring the safety of its users through the EazySafe+ program.

Diners also have access to and can talk to experienced 24-hour food concierge for personalised recommendations. The EazyDiner Loyalty Program awards points which can be further redeemed for dining vouchers. EazyDiner currently lists over 1.5 lakh restaurants and bars with menus and offers real-time reservations at over 10,000 partner restaurants in 225 cities in India & Dubai. 

Had Apple fired 1,600 from retail stores?

Apple has fired some 1,600 employees from its chain of retail stores due to slackening consumer demand, the Wall Street Journal reported Friday.

The job cuts were referenced in a securities filing by Apple Thursday in which the company said it had 14,000 full-time equivalent employees in its retail division as of March 28, down from the 15,600 as of the end of December.

The move came as Apple's recent earnings report showed a drop in sales for its Mac computer line, which is the biggest earner at the stores.

According to the earnings statement, the average revenue per Apple store fell about 17 percent to $5.9 million in the quarter, while the retail division's operating income was also down due to the "challenging consumer-spending environment," Apple said.

Agencies