Acuver Expands SAP C/4HANA Capabilities with Veteran Leadership Hires in Indian Market

Acuver Consulting, an emerging leader in supply chain & customer experience IT solutions, has announced appointment of new senior leadership for its SAP solutions – Tirupati Rao as SAP Practice Head and Amit Valsangkar as SAP Sales Head. 

To advance on delivering unified Customer eXperience through SAP C/4HANA, Acuver Consulting has onboarded exemplary SAP experts: Tirupati Rao as SAP Practise Head and Amit Valsangkar as SAP Sales Head. Tirupati Rao has devoted most of his career to the CX portfolio, setting up business from scratch as Regional Sales Director at Callidus Cloud and Sales Director CX post the takeover by SAP. Amit Valsangkar has been leading Sales & Service for pioneer CRM & ERP solutions like Microsoft, SAP, Oracle and Salesforce throughout his professional life. In his previous role, he was the Head of Sales and Business Development at Knack Systems. With the very best talent and experience the domain has to offer on-boarded, Acuver is building traction to redefine excellence in the CX sphere.

“We are delighted to have such cardinal, unmatched SAP CX veterans to lead our SAP delivery through these challenging times. They will be instrumental in enabling sustained success for Acuver’s clients by engineering unique customer journeys that address heightened consumer expectations.”, said Rajiv Upadhyay, Managing Partner, Acuver.

Customer expectations are seeing a drastic shift in the wake of COVID-19, and organizations that respond to changing demands will find an edge over competition. SAP C 4/HANA offers the right toolkit to address current market complexities and Acuver’s appointment of seasoned experts comes at an opportune moment. In the new role, Tirupati will be the chief custodian of Acuver’s SAP practise, identifying and nurturing new growth avenues be it in novel geographies, domains or new product launches stemming from the SAP suite. Amit will be the principal sales evangelist, scouting and converting new opportunities for Acuver to build and deliver Acuver’s CX expertise.

“From the dot come bubble to AI powered internet-of-things, I have witnessed the landscape evolve in pursuit of value-adding experiences. Customer-Focus is deep within Acuver’s DNA and I am thrilled to be building the customer success engagement portfolio to establish Acuver as the go-to authority on CX focused digitization”, said Tirupati. 

“Forging connections and learning via empathy is my life-long passion which can continue to flourish at Acuver. I am keen to build up synergies within the organization and aggressively drive up sales, expanding our customer base across geographies”, Amit stated.

To know more about the scope of supply chain and retail tech solutions from Acuver, please visit www.acuverconsulting.com. 

Acuver Consulting helps companies optimize their supply-chain for enhanced efficiency, profitability and customer experience. Acuver combines the right tools, methodologies and expertise in IT, business and technology to deliver solutions customized to the client’s unique operational landscape. 

ERP SAP implemented to dispose off deadly chemicals

Gujarat Industries Power Company Ltd (GIPC), a leading company engaged in business of generation of electrical power has implemented ERP SAP that has helped in disposing off dead inventory of hazardous Neptha Chemical worth of Rs 0.5 crore in one month complying fully with all regulations. In an interview with Lt. Col. Shankar Gurkha, Chief Manager – IT of GIPC talked to Manu Sharma of CIOL Bureau about his achievements as a CIO and what he foresee as the major challenges in the coming years.

CIOL: What are the major challenges faced by a CIO?
Shankar Gurkha: Some of the major challenges faced by a CIO include:
* Aligning IT with business
* Business process improvements
* Create robust integrated IT platform enabling business

CIOL: Does your organization link IT budget with the company's performance/growth? If yes please elaborate?
SG: Yes. However the formal system is now being put in place.

CIOL: Can you cite any specific areas where IT has come up as an accomplishment in your stint as a CIO?
SG: The main accomplishment during my stint as a CIO include the ERP SAP implementations that has helped us in disposing off dead inventory of hazardous Neptha Chemical worth of Rs 0.5 crore in one month complying fully all regulations.

CIOL: Going forward, what are the challenges that you foresee?
SG: Deployment of cost effective IT solutions enabling business, Optimum utilization of existing IT assets.

CIOL: How far have you come as regards adopting 'Green IT technologies'?
SG: We are at an initial stage but are taking few steps in the next financial year.

CIOL: What will be the IT budget for the new fiscal year/ What is the growth rate over last year?
SG: Our budget for the next financial year will be about Rs 2.5 to 3 crore. That will be a 200 percent growth compared to the previous year.

CIOL: Name the top 5 items that you expect to spend on this fiscal year?
SC: Some of the top items we expect to spend our budget include:
* Upgrade and enhancement of ERP SAP,
* Enterprise Document Management Sys,
* Unified Communications,
* DR Plan
* Green IT.

CIOL: Do you feel the amount allocated for IT is sufficient if yes why? If not why not? How much should you be spending?
SG: The amount allocated for IT is sufficient for projects as planned.

CIOL: Has the prices of the IT products (hardware/software) been on the decline due to the current stronger rupee against the US dollar (2007)?
SG: Yes, It has somewhat declined due to the current stronger rupee against the US dollar.

CIOL: Since the rupee is growing stronger against the dollar (In 2007), don't you thing it is the right time to purchase IT products both hardware/software?
SG: Yes, If found useful for the organization.

CIOL: How big is the IT staff in your organization?
SG: We presently have a team of 20 in our organization.