No easy going for IT companies in Europe

For India’s top tech firms seeking to grow revenues from Europe in order to offset lower spend by American clients, it’s going to be Key facts on India's IT industry

a long, arduous journey, said research firm Forrester on Wednesday.

The US, which accounts for over half of India’s $60-billion software outsourcing industry, has traditionally been the top market for Tata Consultancy Services (TCS), Infosys and Wipro, among many others. However, over the past few years, Indian tech firms have been trying to mitigate their high American exposure by focusing on Europe’s $14-billion market for software and back-office services.

“You cannot replicate the US model in other markets. Unlike the US, European customers are not thinking primarily about costs. If Indian companies follow the same model for another 2-3 years, they will struggle,” said Sudin Apte, principal analyst of Forrester Research. Mr Apte, who surveyed around 400 European customers in order to understand their outsourcing priorities, said India’s tech firms will need to go beyond just hiring local workforce for sales and delivery efforts, if they really want to become successful in Europe.

“Offshoring in North America is a standard business decision, however in continental Europe, it’s a religious decision,” said Mr Apte, quoting one of the customers surveyed for his study.

Indeed, for almost a decade, the UK has been the top market for Indian companies with customers such as British Petroleum (BP) and British Telecom (BT) outsourcing projects to TCS, Infosys and Wipro. However, the UK, which outsources around $9 billion worth of projects to India every year, does not reflect the entire Europe.

“The United Kingdom is very similar to the US, unlike continental Europe where language and cultural barriers exist,” added Mr Apte.

Many European customers are more comfortable working with delivery teams in neighbouring countries, instead of signing large offshore contracts. “For example, Romania’s historical ties with Bulgaria, Italy, Greece, and Germany makes it easy to connect with clients in these locations,” Mr Apte added.

However, mature outsourcers such as BT, BP and ABN Amro have had no such bottlenecks, while deciding to work with large Indian offshore services providers such as TCS, Infosys and Wipro.

“For globalised European customers, outsourcing is not a new phenomenon, but for many companies, especially those who are pan-European only, outsourcing and offshoring is not such as hot thing,” he added.

Compared with Forrester’s survey in 2008, the current research shows a drop of more than 20% in the number of companies that were thinking about starting an offshore initiative for the first time. “This means that in the next 12 months, we will see few first-time offshore users sending their work to locations like India,” said Mr Apte.

The Forrester research also found that multinational firms such as IBM and Accenture are better positioned that the Indian IT vendors when it comes to serving customers in continental Europe.

“Accenture has more staff serving continental Europe customers than anybody else - it’s not about pure offshoring anymore,” he said. For instance, Accenture serves more than 300 customers from Germany with a few hundred staffs making use of the managed services model, which allows the company to serve more with less.

Agencies

Is Peanuts what you will be paid for IT job?

One may boast of being employed in IT in the current scene, however they have to work twice as much for getting an interview and the annual salary is peanuts compared to earlier days. A worsening economic crisis, increased availability of skilled workers and lower demand for software services have brought down the entry-level salaries for IT professionals in the country by up to 20 percent, according to experts tracking the sector.

Every year, around 3,00,000 computer science and engineering graduates seek employment with hundreds of tech firms, including big names such as Tata Consultancy Services (TCS), Infosys and Wipro. This year, more than half of them were left unemployed because tech firms were already finding it tough to manage resources sitting on the bench, according to Economic Times.

"The entry-level salaries are down by at least 10-16 percent. Last year, a number of companies gave away offer letters but did not recruit. On top of that, there is a new pool of qualified professionals being churned out this year - all this has created an oversupply in the entry-level IT job market where salaries typically sway between Rs. 3 lakh per annum and Rs. 5 lakh on the higher side," said GC Jayaprakash, Principal Consultant of Stanton Chase International.

Until two years ago, almost all computer and engineering graduates were absorbed by India's outsourcing industry, comprising top tech firms such as TCS, Infosys, Wipro and many others. However, as customers delayed and shelved outsourcing projects, these tech firms also postponed campus hirings. Many students had to approach potential employers directly, since companies did not visit their campuses for placements. "We formed groups and toured companies, and agreed to settle at lower salaries because it's better to be employed at lower salary than having no job at all," said Srilekha Varma, who recently accepted a job offer from a Chennai-based IT firm specializing in banking software.

In a normal year, computer science graduates were offered entry-level salaries of Rs. 3.5-5 lakh. However, companies are now hiring freshers at Rs 1.7-3.5 lakh. However, human resources heads at tech firms, including Wipro, India's third-largest software exporter, say professionals have become more realistic about what they want from their employers. "I don't think salaries have come down, but the environment has indeed helped us in containing salary hikes," Pratik Kumar, Head of Human Resources at Wipro said.

But few companies have not forgotten the offers made. TCS said it would do new campus hiring in January 2010 and will honor all 24,000 offers made for financial year (FY09). "Around 1,800 graduates have joined us in second quarter (Q2) and another 8,000 will join in Q3, rest of the graduates will join based on the demand," a TCS spokeswoman said. Infosys said for FY10, it has made 20,000 campus offers and expects an 80 percent conversion rate i.e. 16,000 of these offers to join the company. "We are honoring all our hiring commitments," an Infosys spokeswoman said.

Agencies

TCS signs multi-million contract with Cardiff City Council

Tata Consultancy Services' contract with Cardiff City Council for technology services is a multi-million dollar deal that will run over 15 years, a company source said on Tuesday.

Under the deal signed last week, Tata Consultancy will provide a host of IT services for faster and efficient delivery of services in Cardiff.

Tata Consultancy and its rivals such as Infosys Technologies and Wipro are aggressively vying for deals in markets such as Europe and Asia Pacific to cut their dependence on the US, which brings in more than half the sector's revenue.

Tata Consultancy, a part of the diversified Tata Group that spans commodities autos and services businesses, last month beat forecasts with a 29 per cent rise in quarterly net profit helped by demand from recession-hit financial customers.

Agencies

80,000 engineers to be absorbed in IT sector by 2010

Software industry body, Nasscom expects at least 70,000-80,000 engineering graduates who passed out in June 2009 and were offered jobs in their 5th and 6th semesters by TCS, Infosys and Accenture, among others, to get absorbed by March 2010. Not too long ago, there were apprehensions that the appointments of these tech grads could get deferred till 2011 in the aftermath of the global slowdown. However, the perception appears to have changed.

Speaking to the media, Nasscom Vice-President Sangeeta Gupta said, "There's some amount of pick-up in IT spending and clients have become active in the decision-making process. This augurs well for the IT industry and is likely to result in hiring by IT companies. Companies like TCS, Infosys and Accenture, among others, are expected to start honouring the offers they made. As a result, at least 70k-80k engineering graduates, who were issued offer letters, are expected to get absorbed by March 2010."

For instance, the country's biggest software firm Tata Consultancy Services (TCS) had made some 24,000 offers in 2008-09, according to its Q2 analyst call. The company had indicated that it would honour these offers this fiscal. In Q3, TCS is expected to absorb about 8,000-odd, and the balance, in the following quarter. Till Q2, the company had absorbed some 1,800 people.

Similarly, Infosys, in its Q2 earnings call, indicated that it would add 20,000 people instead of 18,000 indicated earlier. The additional 2,000 would be partly in BPO while the rest would make up laterals at Infosys Technologies.

Incidentally, Nasscom has urged member companies to recruit those who've completed their eighth semester to ensure that hiring is closer to the need of companies. For this fiscal, Nasscom has projected a mere 4-7 percent export growth. It is likely, that with IT sector showing signs of recovery, Nasscom will review the export target. "We can review the export target by end- December," she added.

McKinsey in its report titled 'Perspectives in the IT industry by 2020', has noted that with the current pace of reforms and expected constraints in talent and infrastructure supply, the exports component of the Indian IT industry is slated to reach $175 billion in revenues by 2020. The domestic component will contribute $50 billion in revenues by 2020, which is larger than the total export revenues for India now.

Agencies

Will Infosys rural BPO centers in Andhra payoff?

Infosys BPO, a subsidiary of IT major Infosys, has signed an agreement with the Andhra Pradesh government to open rural BPO centres in 22 districts of the Andhra Pradesh (AP) state. Infosys BPO CEO and Managing Director Amitabh Chaudhry and State Society for Elimination of Rural Poverty CEO T Vijaya Kumar signed a memorandum of understanding (MoU) in this regard in the presence of AP Chief Minister K Rosaiah.

"The first such BPO centre will be set up in the next six weeks, which will provide a testing ground for this model. The capital expenditure and other details will be worked out subsequently," said Chaudhry. He also added that all the 22 districts would have one BPO each. "Over 1,000 people would get direct employment through the rural BPO centers in the next 12-15 months. Statistics suggests that direct employment generates 1.4 times indirect employment as well," said

Noting that Andhra Pradesh would be the first state where Infosys would be setting such facilities, Chaudhry said, "We are in talks with some other states as well for similar ventures but I can't disclose the names at this stage."

Agencies

Increase of IT spending by 20-25%, says GE

General Electric (GE) may increase its IT spending by about 20-25 percent for 2010-11, a step that can turn out to be a boon for several Indian information technology (IT) vendors.

Software firms like Tata Consultancy Services (TCS), HCL Technologies, Patni Computer Systems and iGate, who generate a significant amount of revenue from GE, are likely to benefit most from the increase in its IT budget.

A person close to this development said, "GE has allotted an additional $500-600 million for its IT budget during 2010-11. The firm may be looking to extend contracts with vendors like iGate and Polaris by three to four years and significantly increase its spending with large capital firms like TCS and HCL going forward."

GE has already extended its IT contract with Birlasoft, estimated to be worth $50 million and $100 million and with Mahindra Satyam, worth $100 million by three years. The existing contracts for iGate, Polaris Software Lab and Birlasoft will end in December this year.

Agencies

Rs 700 crore govt business is Wipro's target

Wipro is eyeing about Rs.700 crore from government projects in the current fiscal. It intends to nearly triple this in three years. The move comes at a time when the Centre is clearing the decks for a slew of projects under the National e-Governance Plan (NeGP), reports a media.

"The targets for this year represent a 100-per cent growth over the previous fiscal," said Ranbir Singh, Head, Government, Wipro. The export-oriented Indian IT industry has been facing headwinds in its traditional strongholds such as the US and Europe, and though things seem to be looking up, Nasscom's annual projections have pegged software exports growth at 4-7 percent for FY10.

In contrast, the domestic market is expected to grow at 15-18 percent during the year. Projects such as MCA-21, e-passport and eBiz - which were handed out in the past, have whet the appetite of IT firms that are now looking to leverage opportunities closer home. The Unique Identification (UID) project has created quite a stir among vendors and every IT player; Indian and MNC are hoping to participate in the ambitious effort; the other large projects waiting to take off include eDistrict, eCourt, eOffice, Income-Tax and Central Excise.

"While the opportunity is large, it is also important to remember that the lead and the closing timelines tend to be longer for Government contracts. But, clearly, this is a space that every company wants to play in," an industry observer pointed out. Naturally, no one wants to be left behind in the race. Wipro's Joint CEO, Suresh Vaswani, told Business Line recently that the company was 'revisiting' its strategy and game-plan on government business. The company has already clinched a Rs.1,200 crore multiple-year contract floated by the Employees' State Insurance Corporation (ESIC).

The project relates to computerisation of the ESIC and to provide smart cards to around 1.5 crore industrial workers across the country. The contract brought its own share of controversies when rival firm TCS wrote to the Labour Ministry against the procedures adopted in awarding the contract.

Agencies

Will TCS reduce the salary of campus recruits?

IT services company TCS (Tata Consultancy Services) has announced that it would revise the compensation package of campus recruits. Under the changed structure, TCS trainees will no longer be paid the variable component of the compensation - which works out at Rs. 5,000 per month or 19-20 percent of the total annual pay packet of Rs. 3.1 lakh - offered to them during their in-campus recruitment.

Ajoy Mukherjee, Global Head, Human Resources, TCS said, "As part of a compensation restructuring exercise, freshers joining the company this quarter onwards will not be eligible for variable pay during the training period. Restructuring trainees' salaries is being done from the point of view of productivity so that they get accustomed to the fact that variable pay depends on performance."

Last year, the company had made campus offers to 24,885 students. Of this, the company is expecting around 19,000-20,000 students to join. Going by this number, the company is expected to save around Rs. 10 crore per month by altering the variable part of salary for trainees. For six months, the savings would be Rs. 60 crore. Mukherjee said, "The company would be able to take on board all campus recruits in the current fiscal itself."

However, other IT giants like Infosys and Wipro are not fiddling with the compensation package of trainees. Infosys decides on the variables based on a test conducted after 18 weeks of initial training. Mohandas Pai, HR head, Infosys said, "Those who score four out of five are entitled to variables." Wipro claims to pay the variable part to its employees from the beginning of the training period.

Now, it would be interesting to see, what steps these companies take for campus recruitment in next fiscal. TCS is yet to decide on how these campus offers would be made in the next fiscal.

Agencies

Infosys opens training centre in Mysore

It was a wistful Sonia Gandhi who loved her day out on Tuesday. Happy to have “bunked school”, she said she was charmed by the environment, the buildings, trees, flowers and atmosphere at the Infosys campus.

Said the lady who keeps her Congress school in order, “...If I may share a secret, there is another reason for me to be happy to be with you this afternoon, this visit is giving me an opportunity to bunk my school — politics — for a few hours. I honestly want to say I wish I could bunk a few days to be here with you all!” She brought the house down.

The Congress chief was in Mysore to inaugurate the Infosys Global Education Centre-II, which will be a hothouse for next-generation IT professionals. “Social harmony, secure frontiers and communal amity are the need of the hour to create a conducive atmosphere for creation of wealth. Governments should ensure these elements for wealth creators to strive and grow,” she asserted.

Appreciating the efforts of Infosys chief N R Narayana Murthy and his peers for struggling hard and building an empire like Infosys, Sonia said he and his colleagues have shown the world that India can not only lead the IT field, but also guide the rest of the world. “Serious efforts, hard work and determination have made them accomplish this task of building GEC, which is a monument of sorts, withworld class facilities to train IT professionals,” she said.

Sonia said the foundation stone for modern technology was laid way back in 1985 by former Prime Minister Rajiv Gandhi, with the establishment of an earth station. Recollecting Rajiv’s efforts to take the country’s development in science and technology to new heights, Sonia said many in politics had flayed Rajiv Gandhi and were skeptical about his efforts. But he has now been proved right. “He knew that development of communication and transport facilities would lead India into a new world of development,” she said. Then, a telephone was a luxury, now every village has a public call office and telephone network.

Agencies

Indian IT firms see return of hiring, salary hikes

Many were predicting six months back that the Indian IT industry would be entering its twilight zone, but now there are indications that these predictions may go wrong. Several IT companies have restarted hiring and are giving salary hikes to their employees.

"That phase of drastic downturn is behind us," says S Ramadorai, CEO of Tata Consultancy Services (TCS). "There's stability now. The deal pipeline is encouraging, but the time it takes to close a deal remains long. And many customers are yet to fully open up their IT budgets," Ramadorai added.

While IT majors like TCS, Wipro and Cognizant have started promotions and salary hikes, Kris Gopalakrishnan, CEO and Managing Director of Infosys feels that things are looking better now, however the company prefers to wait and watch before giving any promotions or hikes, reports The Economic Times.

The recovery of the defamed Satyam Computer Services under the new owner Mahindra Satyam has also proved to be a boon for nearly 28,000 employees across all levels, with the restoration of the variable pay. The variable component is 10 percent at the entry level, 20 percent at the middle level and 30 percent at the senior management level. IT bellwether Wipro has lifted its freeze on hikes and promotions, at least for some employees.

Manpower supply company TeamLease, which saw its open positions drop significantly from 10,000 a month to 800 post-recession, has in the past couple of months seen those numbers rise to 3,500.

With the current trend companies have also started showing more confidence in the Indian market. Information infrastructure company, EMC has announced that it will invest $1.5 billion in India over the next five years, a level of investment from a single company that the sector has not seen in close to two years. Partha Iyengar, Regional Research Director in Gartner India, says the number of calls the company gets from customers for directions and consulting has gone up sharply in the last 3-4 months.

The Indian IT industry was one of the worst hit by the recession on account of its dependence on international markets - especially the U.S. and European markets. The freeze on IT budgets by companies around the world meant that new orders dried up. Industry association Nasscom initially forecast that IT exports would grow by 22-24 percent in 2008-09, but as the recession deepened, this was revised down to 16 percent. For this fiscal, the association has projected a 4-7 percent growth to $48-50 billion.

Agencies

Infosys set to acquire consulting firm for $200 million

Infosys Technologies Ltd, India’s second-largest provider of computer-services technology, may buy consulting businesses for as much a s $200 million to attract more clients, the finance chief said.

Infosys also may buy similar-sized businesses that process transactions, or information technology companies, Chief Financial Officer V Balakrishnan, 44, said in an interview in New York. The company isn’t in serious discussions with anybody, he said, declining to name potential targets.

“Acquisitions are a lot like love,” he said. “We’re not in love. We haven’t even started dating anybody.”

Infosys, which is projecting it’s first-ever decline in sales this fiscal year, is turning to new services to increase revenue in the worst recession since the 1930s. Building the consulting division will help the Bangalore-based company compete in the US against International Business Machines Corp, the world’s largest computer-services provider.

Infosys will look primarily in the US and Europe for purchases, said Balakrishnan. The company gets almost 90 per cent of its sales from North America and Europe. It aims to more than double domestic revenue to 5 per cent of total sales, he said.

‘Niche’ markets

The company’s American depositary receipts advanced 0.8 per cent to $47.21 in Nasdaq Stock Market trading yesterday. The shares have gained 92 per cent this year. Each ADR is equivalent to one ordinary share.

The company plans to invest in “niche” markets, such as health care, Balakrishnan said. Infosys isn’t interested in so- called captive units, processing divisions within a specific company, he said.

Infosys is in talks with five to six clients to buy their technology units, B G Srinivas, a senior vice president who heads the software provider’s operations in Europe, said in June. The company is in discussions with two customers in the US and three to four in Europe, he said at the time.

Sales will range between $4.45 billion and $4.52 billion in the year ending March 31, Infosys said on July 10, marginally increasing the lower end of its annual forecast for at least a 3.1 per cent revenue decline made in April. Infosys won’t be able to predict fiscal 2011 demand until clients complete their budgets in January, Balakrishnan said.

Infosys and top-ranked Tata Consultancy Services Ltd won orders from BP Plc, Europe’s second largest oil company, the Indian software providers said last month, signaling clients may be resuming spending on computer services. Infosys declined to give financial details while Tata Consultancy said it may receive as much as $100 million a year from the BP contract.

Agencies

Lavasa to be tranformed into e-City by Wipro

Lavasa and Wipro announced their partnership for planning, implementing and managing information and communication technology (ICT) services across Lavasa city.

Wipro will support the city in the areas of city management system & services, e-governance, ICT infrastructure and value-added services, including providing intelligent home solutions and digital lifestyle. The ICT services will include voice-video-data services to various businesses operating out of Lavasa city.

According to a company release, the strategic partnership will focus on providing integrated and effective solutions for enhancing IT operations within the hill city. It will identify governance services and operating models, and define processes for delivering good governance.

Wipro will also provide the necessary infrastructure support, including technology selection, supply, installation and management of platforms, networks, data center, etc.

The estimated revenues out of this partnership from Lavasa city's first town Dasve is about $100 million over the next 10 years.

Speaking on the occasion, Rajgopal Nogja, president, Lavasa Corporation, said, "For a completely new hill city like Lavasa, technology leadership is a key driver of city development and management. Wipro has proven expertise in innovative ICT solutions and this partnership will ensure a quantum leap in not only being technologically proactive, but also realizing our vision in becoming a completely e-governed city.

Through this partnership, Wipro will also design the detailed infrastructure for telecom services for governance, and also for the residents and visitors of Lavasa city. Wipro will provide telecom-based services that will facilitate smart homes, and buildings including integrated building management systems, physical security requirements and other on-demand services.

Agencies

Oracle, Wipro join hands to offer w-SaaS

By looking at the potential in the cloud computing segment, Wipro, an IT services company has joined hands with Oracle, a global business software firm to offer a service that software firms can use to deliver products through the software-as-a-service (SaaS) model. The service called w-SaaS will enable software firms to offer their existing applications as SaaS in a multi-tenant model.

The service runs on Oracle's grid computing technologies, which includes Oracle databases, middleware and virtualization software. According to Wipro, this model is expected to result in savings of up to 50 percent of effort for SaaS enablement of existing applications, resulting in up to 10-20 percent savings in the total cost of ownership. "Our relationship with Oracle enables us to provide independent software vendor's (ISV) and joint customers, a powerful platform that allows them to improve their revenues in a cost effective manner," said Srini Pallia, Senior Vice-President and Global Head, Business Technology Services at Wipro.

This announcement from Wipro comes at a time when cloud computing is eating into the profits of several outsourcing companies by offering many similar benefits like reduced IT costs, less internal development of software and reduced management of applications and hardware. According to analyst firm Gartner, the market for worldwide software as a service (SaaS) is forecast to reach $8 billion in 2009, a 21.9 percent increase from 2008 revenue of $6.6 billion.

Wipro expects opportunities for this offering in North America, with growth potentials in the emerging markets of Latin America, Asia Pacific and Western Europe. Energy and utilities, retail, transportation, healthcare and manufacturing sectors will be focus verticals.

Agencies

Will the IT industry miss Nanadan Nilekani?

Infosys Technologies' Co-Chairman Nandan Nilekani was today appointed as Chairman of an Authority with Cabinet minister's rank to steer the ambitious scheme for creating a multi-purpose unique identification database of citizens.

54-year-old Nilekani, the co-founder of the leading IT firm along with N R Narayana Murthy 28 years ago, will head the Unique Identification Database Authority of India (UIDAI) under the aegis of the Planning Commission.

He will have the rank and status of the Cabinet minister, Information and Broadcasting Minister Ambika Soni told reporters after a Cabinet meeting.

The scheme is aimed at providing a unique identity to the targeted population of the flagship schemes to ensure that the benefits reach them, she said.

A visionary and a thinker, Nilekani, who gets an annual compensation of over USD 1.75 lakh and whose net worth is USD 1.3 billion, resigned his membership of Infosys Board of Directors following his appointment.

His colleagues in Infosys top management Mohandas Pai and Kris Gopalakrishnan said his exit from would be a loss to the organisation but a gain to the country.

Announcing his appointment, the PMO said Prime Minister Manmohan Singh has invited Nilekani to chair an authority that will create a unique identification database of the country's citizens.

Nilekani, born in Sirsi in Uttara Kannada in northern Karnataka, did his early education in Bangalore and Dharwad before moving to Mumbai to study Electrical Engineering in IIT, Bombay.

The PMO said The functioning of the authority and activities to be performed by the UIA would serve multiple objectives.

The authority shall have the responsibility to lay down plans and policies to implement the unique identification scheme in the country.

It shall own and operate the unique identification number database and be responsible for its updation and maintenance on an ongoing basis.

Sonia said the Authority shall have responsibility to lay down plans and policies to implement the Unique Identification Scheme (UID), shall own and operate the Unique Identification number database and be responsible for its updation and maintenance on an ongoing basis," Soni said.

The Authority will identify the targeted groups for various flagship programmes, she added.

The flagship schemes of the UPA include the National Rural Employment Guarantee Scheme, Sarva Shiksha Abhiyaan, National Rural Health Mission and Bharat Nirman.

The unique identification number would ensure that any lacuna in these schemes is removed so that the benefits do not reach those they are not meant for.

The Government had earmarked Rs 100 crore in the interim Budget presented by Finance Minister Pranab Mukherjee in Parliament on February 16 to kickstart its ambitious Unique Identification Project.

The government has been working on improving arrangements to ensure that development deliverables reach the intended beneficiaries, Mukherjee had said.

People may not be screaming his name out in offices, but he has his own fan following and enjoys rock star-like fame. Nandan M Nilekani has clearly emerged as the most famous of those who created India's widely idolised IT company - Infosys.

N R Narayana Murthy has probably had more media coverage but as the key people behind Infosys prepare to hand over control to the next generation of business leaders, it is Nilekani who looks all set to enjoy a great solo career.

Nilekani, 54, is already credited with repainting India's image globally and will now head an authority that will create a unique electronic database of the country's citizens - a project that many see as key to plugging loopholes in implementation of welfare schemes.

As chairperson of the country's Unique Identification Authority, Nilekani would enjoy the rank of Cabinet Minister.

The electrical engineer from IIT, Bombay, who is the Co-Chairman of the Board of Directors of Infosys Technologies Limited, was named among Time magazine's world's 100 most influential people of 2009 - an honour he secured in 2006 too.

From March 2002 to June 22, 2007, he served as Chief Executive Officer and Managing Director and has previously held the posts of President and Chief Operating Officer of the company that he founded, along with Murthy and others, in 1981.

Economictimes & Agencies

Ten Indian companies make it to FT Top 500

Ten Indian companies are listed among Financial Time's top 500 global companies for 2009, in terms of market capitalization. The list was led by American energy giant ExxonMobil, followed by the oil major PetroChina and U.S. retailer Wal-Mart at the second and third positions respectively.


Reliance Industries is the only Indian company which has been listed among the top 100, taking the 75th place with a market capitalization of $47.25 billion. Last year, the company occupied the 80th position in the list. The companies were ranked by market capitalization, the greater the stock market value of a company, the higher it's ranking. Market capitalization is the share price as on March 31, 2009 multiplied by the number of shares issued.

Other Indian firms featuring in the list are Oil & Natural Gas (ONGC) (120th rank), National Thermal Power (NTPC) (138), Bharti Airtel (188), Infosys (330), Bharat Heavy Electricals (BHEL) (345), ITC (362), State Bank of India (372), Tata Consultancy Services (483) and Hindustan Unilever (495).

Do Indian IT firms vie for $11.4-billion domestic market?

With the IT clients in the U.S., Europe and Japan tightening their purse strings, Indian IT companies are scrambling to raise their share of the Indian software and IT services market, which industry body Nasscom values at around Rs 57,200 crore ($11.4 billion), reported Mint.

Mumbai-based TCS and Bangalore-based Infosys, India's largest and second largest IT service exporters, respectively, have set themselves the target of earning $1 billion, or around Rs.5,000 crore, in revenue from the domestic market in the next three to four years. Wipro wants to raise its India focus, as does mid-sized firm MindTree. In March, Employees' State Insurance Corporation, a government of India agency that provides health insurance to 10 million workers, had awarded a Rs.1,182 crore information-technology (IT) project to Wipro, which outbid other biggies like Infosys and Wipro to clinch this deal.

Adding allure to the domestic market is the plans by the sectors like government, energy and utilities, telecom, banking and finance to step up their IT spending. Customers in the US and Europe have traditionally made up as much as 80% of revenue earned by Indian exporters of software and related services.

A late 2008 report by research firm Gartner says that the Indian IT software and services segment, excluding business process outsourcing, is expected to grow at an annual pace of almost 20 percent to touch $13.2 billion by 2012.

TCS earns around $500 million (Rs2,500 crore), or nearly 8 percent of its total revenue, from Indian clients. "We have a base of key clients and solutions portfolio. We have made investments and have people, business and clients. We will accelerate all of this," a TCS spokesperson said.

However, the worry at TCS is that "India, like other emerging markets, is volatile and most business is project-based and not annuity based and hence there is a certain element of uncertainty," the spokesperson added.

Meanwhile, Infosys earns less than 2 percent of its revenue (or less than Rs400 crore) from the domestic market. "The market is very large, and has matured over a period of time," said Binod HR, head of the India business unit of Infosys. He said a "big challenge" is that Indian customers are very price-sensitive.

Wipro is one of the largest system integrators in India and, according to Springboard Research, has the second largest share of the domestic market after IBM.

P.K. Gopalkrishnan, Senior Vice-President and India business head IT services of Bangalore-based MindTree said the company earns up to 5 percent of its revenue from India and aims to double it by 2014.

Increasing the domestic market share would, however, not be easy. It entails competing with global technology firms such as IBM which, according to a late 2008 report by research firm IDC, commands a 10 percent share of the Indian market. IBM is the market leader and earns revenue of around Rs 5,700 crore from the Indian market.

Agencies

Is US tightening of H-1B visa rules for Indians justified?

Indian professionals aspiring to go to the US to work may now find it more difficult to get H-1B visas with Washington deciding on stricter screening following complaints of misuse of the facility.

Acting on the complaints, the US has adopted “fraud prevention tactics” to prevent such misuse. “We’ve added fraud prevention tactics. We’ve begun looking at other more standard fraud investigatory techniques that weren’t being used in H-1B that we are now going to employ. It includes things like sites visits and worksites visits,” Janet Napolitano, secretary of the Department of Homeland Security, said.

Testifying before the Senate Committee on Judiciary, Napolitano said over the last month, the Department has added some tools to rigorously enforce H-1B visa programme and prevent fraud.

Napolitano comment’s on H-1B visa programme came in response to a question from senator Richard Durbin, who along with senator Chuck Grassley, has introduced a legislation in the US Senate in this regard. Senator Durbin alleged that most of the H-1B visa fraud is being done by companies in India.

“The most outrageous abuses when it comes to H-1B visas include the fact that some major companies overseas, primarily in India, have successfully managed to marshal many of these H-1B visas and make a profit off them,” Durbin said.

“They charged the citizens of India coming to the US on H-1B visas and after three to six years, when they are to return to India, they charge to place them in companies which will then compete with the US,” he alleged.

Agencies

Infosys to cut variable pay compenent

Infosys has cut the variable pay for employees, with the cuts being deeper at the higher levels. For senior executives, the variable pay, which constitutes nearly 50 per cent of their total compensation, has been slashed by 58 per cent.

“Some boardroom executives have even taken a 70 per cent to 85 per cent variable pay cut,” said T V Mohandas Pai, head of HR in Infosys. The company's hiring has been steadily declining.

In Q4, it added (net) only 1,772 people, compared to 2,772 in Q3, and 2,586 in Q4 of 2007-08. In the whole of 2008-09, it hired (net) 13,663 people, down from 18,946 in the year before.

The company maintained that it will not seek to trim its payroll by laying off software professionals. There will, however, be no salary hike this year, as the company plans to keep its operational costs under control.

“We are not laying off anybody and there are no such plans,” said Infosys Technologies HR-director, TV Mohandas Pai.

Infosys plans to hire 18,000 professionals in the current fiscal, including almost 16,000 fresh graduates and experienced hires. It will also recruit around 1,000 non-Indians outside the country to increase the number of foreign professionals in its workforce.

Times News Network

Is it tough times ahead for Indian IT firms?

Major information technology firms are expected to post a decline in revenue growth in the fourth quarter of 2008-09, primarily on account of project cancellations, say analysts.

"Indian vendors have witnessed several project cancellations during the third and fourth quarter of the fiscal year 2009. The magnitude of project cancellations is different for different vendors," domestic brokerage firm Motilal Oswal said in its India strategy report.

Along with project cancellations, delays in client decision making will cast a toll on 4Q FY-09 volumes, it said. "We expect IT companies to report quarter-on-quarter dollar revenue declines owing to stressed volumes and declining realisations. This is the second consecutive quarter where the sector will see dollar revenue degrowth," it said.

The rupee has depreciated 4.69 per cent against the US dollar during the March quarter, while on an year-on-year basis it has depreciated over 27 per cent.

"Hence, the top-line growth even in rupee terms is expected to remain flat to marginally negative on an organic basis during the quarter," brokerage firm Sharekhan said in its IT earnings preview. Meanwhile, the appreciation of the dollar against other international currencies (euro and pound sterling) would impact the dollar term revenues of the front-line IT firms.

"This is likely to have a negative impact of 2-3 per cent on the dollar term revenue growth rate as the IT companies bill around 25-30 per cent of their revenues in the pound sterling, the euro and Australian dollar," it added.

IT major Infosys would kick-start the quarterly earnings season from April 15 followed by other IT majors -- Wipro, HCL Technologies and Tata Consultancy Services.

"Forward earnings for most companies are not expected to be good. The earnings for the entire IT sector are expected to be bad and the Infosys results are likely to give a new direction to the market," Arun Kejriwal of Kejriwal Research and Investment Services said.

The Sharekhan report stated that amid global turmoil and uncertainty, investor focus would remain on FY-10 guidance. "Going forward, the street would be keenly watching the guidance for FY 2010 as the same would influence the sentiments towards the IT stocks. In rupee terms, the street expects a guidance of a flattish growth in revenues," it noted.

"The street is expecting a revenue growth of 3-4 per cent in rupee terms in FY-10 despite a five per cent y-o-y decline in dollar terms," Sharekhan added. During the January-March period, Infosys scrip has gained 15.38 per cent to Rs 1,324.10 and TCS was up 9 per cent.

While shares of Wipro fell one per cent since January 1, HCL Technologies was up 17 per cent at the end of March 31. "Technology stocks are likely to underperform the markets over the next few quarters," Sharekhan said.

According to Motilal Oswal following substantial across-the-board price cuts, IT companies are hopeful of restricting price cuts to five per cent in the March quarter. Besides, focus on off-shoring would improve the impact from declining realisations.

"We expect growth to start picking up from second half of FY-10, as clients begin to adopt off-shoring to cut costs. As the freeze in technology spending begins to lift, we believe large players would start booking volume growth," Motilal Oswal added.

The Sharekhan report stated that in terms of earnings, Infosys is likely to meet the lower end of its dollar guidance.

Besides, HCL Technologies is likely to report a revenue growth on the back of acquisition of British consultancy firm Axon, which would cast its toll on the operating profit margin of HCL.

Agencies

No Layoff Of 'Minds' At MindTree

Unlike IT majors TCS, Infosys, and Wipro, MindTree Ltd, a global IT and R&D services company, will not layoff even a single employee (minds), said COO N. S. Parthasarathy.

IT companies are currently among the largest sectors impacted by the global recession resulting in layoffs and salary cuts over the last few months.

Talking to CXOtoday at 'Awaaz', an event of the Amrita School of Business (ASB), Parthasarathy said, "Till date we have not sacked any staff in the history of MindTree despite having seen some impact due to the recession." The recession has hurt MindTree especially during the fourth quarter of the last fiscal. "We have felt the impact of the slowdown in the form of pricing pressure with companies now asking for a price reduction. Also, many companies are now offshoring their jobs to cut costs," said Parthasarathy.

The closest MindTree came to layoffs was in 2001, when the company was only two years old and had a manpower of only 400 employees. "There were 35 non-performers who were listed to be sacked, but our leadership team took the decision of a pay cut rather then layoff then," said Parthasarathy.
Since then the company came out with a policy not to layoff any 'minds', as MindTree terms their staff instead of manpower or employees.

The company has grown over the years and currently has over 8,000 'minds' with the acquisition of Aztecsoft in May 2008.

MindTree is hopeful of seeing the economic slowdown improve during quarter two and three this financial year.

CXOtoday.com