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Friday, October 30, 2009
iGate expands Whitefield campus; To hire 1,500 by 2010
Phaneesh Murthy, CEO of the outsourcing solutions company, said iGate plans to hire about 1,500 people in 2010. The $220-million company currently has around 3,500 employees in Bangalore.
Murthy said he expected IT budgets to be up 2-4% in 2010.
“Discretionary project spends are starting to happen. The pricing environment is largely stable,” he said.
iGate’s campus has in the past sought to differentiate itself through the adoption of a host of environment friendly measures. The latest phase makes further advances on this front. It has LED lighting throughout and the lighting is solar powered. There’s an ozone-friendly air conditioning system, organic waste converter and a wastewater recycling system.
“We also made special efforts to procure green IT equipment,” the company said. The company has taken on a carbon footprint estimation study to determine the green house gas (GHG) inventory across all its global delivery facilities in India, Australia and Mexico.
Agencies
Thursday, January 1, 2009
Nokia’s recycling campaign in India
As part of its initiative to educate mobile phone users on the importance of recycling of e-waste, India’s top mobile phone seller will begin the initiative from Delhi and then gradually roll out the programme in phases across the country. “We have laid out a robust recycling infrastructure across the country with over 1,300 recycling bins installed at our centre across India. We work with qualified recyclers around the world to ensure proper end-of-life treatment of used devices,” said Nokia India Vice-President and Managing Director D. Shivakumar.
The ‘Take back’ campaign aims to increase awareness of the concept of recycling.
Source: Agencies
Tuesday, December 9, 2008
Is the slowdown, an opportunity in itself?
Media the world over is predicting this to be the worst economic slowdown ever. But then, people who have lived through various economic cycles would easily be able to split the hype from reality, and tell that while the causes of a slowdown vary, their impact is usually similar in nature. We can easily apply this formula to the current slowdown and predict that this one is no different from the previous one or the one before that.
Let's look at the slowdown of 2001, which happened due to the great dot com bust and compare it with the current one. Much before it actually happened, people predicted that there was a dot com bubble just waiting to burst, and bring with it a recession. But nobody of course could in their wildest of dreams predict the disaster that followed and brought down with it the US and world economy-the Sep 11 attack on WTC. Markets crashed, demands dipped, giving rise to higher unemployment, pink slips, and company closures.
Now let's come to the current slowdown. Much before it started, people knew that it would be caused by the US sub-prime crisis. Nobody however, had predicted that it would be so bad that many leading multi-national banks and financial institutes would go bankrupt. But the results of the current slowdown remain similar to the previous one-job cuts, stock market crash, dip in market demands, and the like.
So the key learning from slowdowns is that they're a way for markets to correct themselves and provide everyone an opportunity to think about the next big thing. After the dot com bust, the web emerged stronger than ever. Today everyone's going gaga over Web 2.0, social networking, and the benefits it provides. The humble server room transformed itself into a powerful data center to host business critical applications, and e-Commerce became a standard practice amongst most enterprises. The WTC attack reduced air travel, giving a boost to video conferencing, and also made DR and BCP common practice amongst enterprises.
Likewise, the current slowdown will also give an impetus to many technologies, some of which include Green IT, cloud computing, graphics, web, etc. We've talked about ten of them along with their likely future impact in this month's cover story.
It's also forcing CIOs to reduce their IT purchase and focus more on improving efficiencies within their existing IT infrastructures. We've talked about the impact of the slowdown on enterprises at length in our IT strategy guide for CIOs along with tips on how to survive the slowdown.
Lastly, the good thing about a slowdown is that it reduces complacency and forces people to think differently and identify new opportunities. So why should it be different during the current slowdown? Our IT careers story this time explains just how bad is the job market and areas that are growing.
So treat the slowdown as an opportunity and take yourself to the next level. All the best and wish you a fulfilling new year ahead!
Source: Cybermedia
Friday, November 21, 2008
AT&T launches first super Internet Data Centre in Singapore
AT&T Inc. announced the launch of the first super Internet Data Centre (IDC) in Asia, located in Singapore.
The super IDC, an expansion of AT&T's existing facilities, would act as a regional gateway to the Internet and the AT&T network to deliver AT&T Synaptic HostingSM, its next-generation utility computing services.
This launch is part of AT&T's $1 billion planned global network investment in 2008 to increase global data centre hosting capacity throughout the 38 data centres in AT&T's global Internet protocol (IP) network.
Other super IDCs are located in Piscataway, New Jersey; San Diego, California; Annapolis, Maryland and Amsterdam in the Netherlands, which will form the regional hubs in the US and Europe.
Bernard Yee, vice president, AT&T Asia Pacific, said: "AT&T continues to invest in growing its business to support customers and to meet the demands of multinational corporations for next-generation services and solutions. To help customers in this challenging economic environment, the first super IDC in Asia, combined with our Synaptic Hosting platform, will offer them much greater flexibility to scale their information technology resources up or down to meet their business requirements."
"The super IDC will enable us to offer information technology and infrastructure service as turn-key managed infrastructure solutions on demand," Yee added.
"In addition, AT&T is going to offer managed application services within the sectors of enterprise resource planning software, eCommerce, web services, messaging and unified communications services to enhance our value proposition and managed services proposition for our customers in Asia and globally."
"Our goal is to allow them to focus on running their businesses while achieving greater flexibility, improved performance and further cost-savings," Yee said.
The AT&T IDCs allow AT&T to deliver consistent, highly scalable, enterprise-class information technology (IT) services around the globe. In addition to the hosting services available in all other centres, the super IDC supports large-scale computing and application infrastructure on demand that can be combined with other AT&T hosting services, such as managed networking, virtualised security, application acceleration and storage.
Companies can deliver end-user applications infrastructure whenever and wherever they are needed on a pay-for-use model. The new services can be accessed from anywhere in the world and combines technology acquired by AT&T from application service provider US inter-networking.
Wednesday, November 19, 2008
Zenith forays into BPO space; Goes ahead with expansion
In an interview with Manu Sharma of CIOL Bureau, Sampath Kumar, CEO of Zenith Software talks about the new business foray and its recruitment drive in India. Excerpts.
CIOL: What has been the impact of recession on Zenith Software?
Sampath Kumar: The US recession has not affected us so far. The only problem is that the US companies want to push the dates. No one wants to decide immediately but business has not affected us in any way. But they are keen on outsourcing the work to India. It is a ‘wait n watch’ situation to gauge its impact in 2009.
CIOL: What has been your recent expansion plans?
SK: Since we are foraying into the information technology enabled services (ITES) in a big way, we are expanding our office by moving into a new campus of 25,000 sqft of built-in space located in Koramangala. The building will comprise of four floors and can accommodate 400-500 employees per shift and we can be further expanded to accommodate 1,500-2000 if necessary.
CIOL: What is Recruitment Process Outsourcing (RPO), why has Zenith forayed into this space?
SK: Zenith has signed up with NovusSTS (pioneers in the newly defined recruitment process optimization business) for providing RPO services. RPO is a form of Business Process Outsourcing (BPO) where an employer outsources or transfers all or part of its recruitment activities to an external service provider.
CIOL: What are the work involved in RPO and its benefits?
SK: RPO involves the outsourcing of all or just part of recruitment functions and process. RPO providers manage the entire recruiting/hiring process from job profiling through the on boarding of the new hire, including staff, technology, method and reporting. A properly managed RPO will improve a company's time to hire, increase the quality of the candidate pool, provide verifiable metrics, reduce cost and improve governmental compliance. The RPO service provider is the source for in-scope recruitment activity.
CIOL: What is the future of RPO industry in India?
SK: Since only about 20-25 companies are into this pace in India, we see a bright future. Our policy is not to target the big players but instead found a partner for the delivery.
CIOL: What is Zenith role in the LPO industry?
SK: Zenith has been in this sector for the last three months and has entered into a joint venture with a law firm based in US. We have started with the training process and have about 10 employees, who are corporate lawyers and LPO professionals involved in document reviews, immigration services and contract drafting.
CIOL: Explain the travel software developed by Zenith?
SK: The company has developed a travel software similar to IBS. It is a total integrated software for the tour operators operating across the country. This is the first product by Zenith and was earlier exhibited in Mumbai in a travel expo called – Travel Eye. The product is likely to hit the market by 2009. In respect to the pricing of the software, we have planned to price it between Rs 5-10 lakh, depending on the module, we will customize it as per your requirements. The product was developed over the last two years and about 10 software engineers were involved in the product.
CIOL: What are the other software developed by Zenith?
SK: Following our success with the travel software, we are also developed a software for a retail company in Australia. Similarly also developed a automobile product for the Norwegian market expected to be rolled out in 2009.
For the insurance sector, we have signed up with a UK-based company for the development and support of large US insurance firms. This is for the life insurance products and we will handle the customisation, maintenance and the enhancement of the product. Similarly, we have also signed up with a Swiss company for non-life insurance. We have completed the prototype of the product using Java and the product will be out by end of 2009.
CIOL: What has been the attrition in your organization?
SK: The attrition in our company is only 8-10 percent much lesser than the industry standards of 25-30 percent in BPO industry. Presently we have a 50:50 mix of developers and ITES (BPO) employees. I feel ITES will outdo IT and already we have employed 35 members in the last one-month and will hire another 25-30 in the next few months.
CIOL: When has Zenith forayed into the Scandinavian market?
SK: Zenith has forayed into the Scandinavian market through a partnership with Norway-based Software Offshoring Consulting (SOC). SOC is part of the Norwegian Data-Invest Group that has been providing progressive and market oriented solutions and services. This partnership will expand Zenith Software Ltd’s (ZSL) footprint in the European market.
ZSL and SOC have been working together on joint product development for the automotive industry. This product will also be maintained by ZSL for all the clients across the globe. This relationship has now matured into partnership wherein ZSL-SOC would jointly market and provide offshore development services. This is an exciting phase in ZSL’s growth plans. With SOC’s strengths we will be able grow in the Nordic.
CIOL: How do you see the future of Zenith Software shaping up?
SK: With our foray into BPO/KPO space and from the present turnover of $6 million, we had anticipated a jump of $10-12 million by 2009. But do the present industry scenario we may now expect only a 50 percent growth from the initial target of 75 percent. The only problem we are facing is that things are not happening and projects are getting delayed. The trend is not only in the US market but also in UK and European markets as well. ”US is creating a ripple affect on other countries.”
By 2012, Zenith expects the company to have 2000 plus employees with major revenues from UK, European countries and a 10 percent decline from the US markets. The company will strongly look at analytics, insurance, claim processing, medical billing and market research in the future. We are in talks with insurance and healthcare industries.
CIOL: Any IPO plans in the pipeline?
SK: We have seen a good growth so far which has been totally debts free. We see inorganic growth growing faster than organic growth. We plan to roll out an Initial Public Offering (IPO) when the company reaches a turnover of about $50 million and with over 3000 employees.
CIOL: What are your plans for expansion into Tier II cities?
SK: The company is also targeting at Tier II cities like Mysore, Mangalore. But we find a number of problems like poor resource stain, poor infrastructure is another major problem. In fact, we initially looked at a SEZ in Salem, but later withdrew the idea.
Tuesday, November 11, 2008
Obama no threat to BPO business
In an interview, the Nasscom chief has said that “We should not worry about any ban on outsourcing; it is just not going to happen. If at all, he might give incentives to job creation in America which we support and I don’t think that is going to add any adverse impact on Indian outsourcing.”
Natarajan said he was a firm believer of the fact that Wall Street would have a crucial role to play in deciding on the merits of outsourcing. Barack Obama wants to put jobs back into the US, but that does not necessarily mean stopping the trend of outsourcing because the main thrust is to revive the economy.
"Most of us were doing work for IT and BPO companies for Fortune 500 and are very integral to the value chain. So, he will do nothing that will disturb the success of these companies. At the same time, all of us have to realize that job creation must happen in United States and there will be different measures to take that up. I do not think anybody sensible like Obama will come in the way of current outsourcing," he said in the interview.
He also expressed the view that with Obama coming to power, there would be more opportunities for being a part of the efforts to strengthen the American economy. He also pooh-poohed the idea that American companies would be hit hard if Obama ends the tax breaks on companies that export jobs.
There are no specific tax breaks that a company gets in the US for doing work abroad so, at best Obama might give incentives to companies to retain jobs onshore, he said adding that the companies would continue to get jobs done wherever it makes more sense to have them done.
Monday, November 3, 2008
Enterprise technology spending in 2008
When it comes to technology spending, a quick look at the economy is often enough to get a rough idea of whether budgets are expanding, contracting or staying flat -- and this year is no exception.
"Looking back over the last 60 years, what's happening with economic growth feeds directly into what companies are prepared to spend on technology," said Andrew Bartels, a research analyst at Forrester Research Inc. in Cambridge, Mass. "We see some positive signs that the economy seems to be ...
Thursday, October 30, 2008
Is Going Green Really More Cost Efficient?
Yes, is the answer. In a recent poll conducted by Hitachi Data Systems Corporation, a wholly-owned subsidiary of Hitachi, Ltd. and the only provider of Services Oriented Storage Solutions, an astounding 83% of the respondents stated that going green results in cost-savings, while 17% believed that that green measures are not necessarily cost efficient.
The online poll was conducted in conjunction with the ongoing Hitachi Data Systems IT Inspiration Awards that recognize and reward the best in technology deployment from across the Asia Pacific region. Open to all members of the public the awards website (www.hds.com/apac/itia) features snap polls on issues concerning the storage industry today, the results of which provide insights on the industry.
The frequently visited website has attracted the attention of a cross-section of IT professionals across the Asia-Pacific, and over 1000 votes have been received from them for the shortlisted nominations, so far. The award categories reflect the changes sweeping into technology industry today and also honours the best CIO in the region and in each participating country.
The issue of adopting green measures in the IT Industry is an ongoing topic of discussion. Hu Yoshida, VP and CTO, Hitachi Data Systems estimates that storage hardware accounts for approximately 25% of all power consumed in the data center. There is a clear environmental impact of the growing data burden and inefficient storage management and systems and cutting back on storage's power consumption can lower energy bills significantly resulting in cost savings.
"As environmental issues continue to escalate IT budget discussions, impact data center designs, and shape corporate social responsibility, there needs to be a closer linkage between the IT department and facilities planning. The IT manager has traditionally been focused on scalability and performance when making his purchasing decision leaving the facilities manager to worry about space and energy requirements. Organizations need to take a holistic approach and carefully examine how every facet of their data center can play a role in improving their environmental impact—and lowering escalating power consumption levels" said Natarajan Viswanathan, Vice President and Managing Director, India, Hitachi Data Systems.
Hitachi Data Systems, along with Hitachi, Ltd. has enjoyed a long history and proven track record for supplying environmentally friendly storage solutions to companies worldwide—a legacy that spans from the supply chain through to the manufacturing process. Hitachi Data Systems offers an eco-friendly and socially responsible approach to managing the explosive growth of data by providing customers with technologies and services that help them implement more environmentally friendly and cost effective storage solutions. For more information on Hitachi Data Systems green storage, please visit http://www.hds.com/green.
Hitachi Data Systems Asia Pacific IT Inspiration Awards 2008
The contest was initiated in August 2008 to recognize, honor and celebrate enterprises who have achieved outstanding success with Hitachi Data Systems solutions. Entries meeting the eligibility criteria will be judged by a panel of qualified judges from Hitachi Data Systems, IDC and Gartner. The award finalists are posted on the IT Inspiration Award Website and public voting for the winners in each category started on Tuesday, 9 September, 2008 and will close on October 17, 2008.
Based upon the results of public voting and the judging panel, the award recipients will be announced on November 6, 2008 at the IT Inspiration Awards Prize Presentation Ceremony at Cebu, Philippines held in conjunction with the Hitachi Data Systems APAC CIO Summit themed 'Inspire and Innovate – Best Practices for Managing the Explosive Growth of Data to Yield Business Results.
Friday, October 17, 2008
Leading service provider completes energy audits of data centres
CIOL: What are the major challenges faced by you in your organization?
Rajendra Sawant: Some of the major challenges we face in our organization include:
* Getting the right manpower
* Unrealistic expectations from IT
* To convince top level management about importance of IT
CIOL: Does your organization link IT budget with the company's performance or growth? If yes please elaborate?
RS: No, our organization does not link IT budget with the company's performance or growth
CIOL: Can you cite any specific areas where IT has come up as an accomplishment in your stint? RS: One of our major accomplishments has been that we converted most of the IT Infrastructure projects from Capex into Opex. The other include major cost reduction on almost all aspects of IT Infrastructure and also creating a Wi-Fi and Mobile savvy IT climate.
CIOL: Going forward, what are the challenges that you foresee?
RS: Going forward the challenges we forsee include:
* Retaining good talent pool
* Protect IT investments
* To delivery more for less cost
CIOL: How far have you come as regards to adopting 'Green IT technologies'?
RS: We have done an energy audit of all our data centers and made changes to reduce carbon footprint. We also switch off any servers when it is not required.
CIOL: What has been the hike in the IT budget for the new fiscal year? What has been the growth rate over last year?
RS: IT budget has increased by almost 100 percent and same has happened over last year.
CIOL: Name the top 5 items that you expect to spent on this fiscal year?
RS: * Storage solution
* Server virtualization
* MPLS
* Voice solution upgrade
CIOL: Do you feel the amount allocated for IT is sufficient if yes why? If not why not? How much should you be spending?
RS: We have sufficient allocation for IT. Currently IT being integral part of our service offerings, IT budget allocation gets priority.
CIOL: How big is the IT staff in your organization?
RS: The current strength of IT in our organization is over 150 employees.