* Recent advancements in Responsive AI fuel surge in product adoption and customer satisfaction
Responsive, the leader in AI-powered Strategic Response Management (SRM) software, today announced that it has been ranked #1 in Global RFP Software for the 23rd consecutive quarter by G2, the world’s largest and most trusted software marketplace. In addition, Responsive’s leading SRM platform ranked #1 in a total of 16 of G2’s Fall Grid Reports, including for Enterprise, Mid-Market and Small Business.
Responsive’s dominant rankings in RFP software are based on nearly 1,000 authenticated user reviews, resulting in a category-leading satisfaction score of 99, an overall G2 score of 98 and a market presence score of 97.
“Over the last 18 months we’ve continually raised the bar in the SRM category with our platform’s advanced AI innovations,” said Ganesh Shankar, CEO, Responsive. “These most recent G2 rankings, based on real world, customer feedback — including an unprecedented number of positive comments about our AI capabilities — are an important validation that we are fulfilling our mission to help companies win more business by improving the speed and quality of responses to bids, assessments, and ad hoc questions to sales and other teams.”
AI has been foundational to Responsive’s platform since the company’s inception and grounded in three design principles: human-centricity, privacy, and trust. The company’s most recent platform release, announced at ResponsiveSummit24, includes advanced GenAI capabilities to generate first drafts of entire proposals in minutes and leverages trusted information to confidently answer ad hoc questions in real time. Use of the new features is surging based on the positive ROI experienced by customers such as JAEGGER, a global leader in enterprise procurement and supplier collaboration, which has increased win rates by double-digits within three months of deploying Responsive AI.
“Congratulations to Responsive for being recognized in our G2 Reports for Fall 2024,” said Sara Rossio, Chief Product Officer at G2. “This recognition isn’t subjective, as our ranking and scoring methodology is powered by the feedback of real customers. As software buyers turn to their peers to inform buying decisions, there’s not a voice more trusted and authentic than that of an actual customer.”
About Responsive
Responsive (formerly RFPIO) is the global leader in Strategic Response Management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io.
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