The new release includes real-time video conferencing capabilities to extend a pharmacist’s reach to patients in need of a medication consultation. XchangePoint’s analytical engine has also been enhanced to include socioeconomic factors as an option for targeting potentially at-risk patients in need of additional services.
“We are proud to partner with EXILANT, a QuEST Global company,” said Bobby Middleton, Vice President of Product Operations for PharmaPoint. “Their work on product development for XchangePoint allows us to efficiently roll out enhancements and new features to our clients in a timely manner. We look forward to continuing to disrupt the healthcare industry together with innovative solutions that result in the highest quality of patient care.”
XchangePoint prioritizes high risk patient populations, operationalizes “meds to beds” workflow, provides complete and accurate pharmacy-led medication reconciliation, and offers customized discharge medication instructions. Essentially, XchangePoint serves as the process communicator and enabler that converts analytics into action - resulting in improved outcomes and optimal staff productivity.
Commenting on the successful release of the latest version of XchangePoint, Krish Kupathil, Head – Digital and Hi-Tech, QuEST Global, said, “Analytics is playing a crucial role by helping organizations in different industries to ensure accurate planning, make better business decisions and improve customer satisfaction. We are excited to partner with PharmaPoint to integrate data from various sources to provide effective bedside programs, medication reconciliation, post follow-up and coordinated transition of care via the XchangePoint solution. At QuEST Global, we support customers to enhance their product experience and lead their industries by co-innovating products using the latest software and digital technologies.”
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