PayPal has been offering cross-border payments in India for
close to a decade enabling SMEs and freelancers to leverage the global
opportunity. PayPal brings to India two decades of digital payments experience
from across 200 markets and a scalable two-sided platform and network which
facilitates transactions in a secure manner. PayPal offers a compelling set of
services designed to help consumers shop online with confidence and merchants
to differentiate themselves in today’s increasingly digital world. Features
including One Touch, Buyer and Seller Protection, Refunded
Return and a 180-days dispute resolution window are just some of the
benefits available at launch, setting the stage for a differentiated payments
experience.
Rohan Mahadevan, CEO PayPal Private Limited
& SVP, General Manager, APAC at PayPal said, “Today, is a
landmark day for us at PayPal as we launch our domestic service in a market
which has all the ingredients to become a true digital economy. Over two
decades we have focused on products, services and strategic partnerships with a
singular focus of becoming a champion for our customers, helping millions of
people around the world participate in the digital economy. India’s digital
payments journey is on a high growth trajectory and we are proud to be a part
of it. We are excited about our prospects in a market that is highly
inspirational and aspirational.”
Anupam Pahuja, Country Manager and
Managing Director, PayPal India said: “Developing economies are
strongly driven by aspirations and no opportunity is bigger for us than India.
We will be targeting the Global Indian and have partnered with merchants
catering to this segment giving them a truly global seamless payments
experience. India is transitioning away from our biggest competitor – cash –
and our digital platform and technology has immense scope to enable this at
scale. For us, the marathon has just begun.”
With the launch of domestic services,
PayPal has expanded its commitment to India. In order to service the local
Indian customer, PayPal has set up a customer service centre in India with
multi-lingual support capabilities and on ground sales team to drive customer
engagement and education.
A key differentiator for PayPal lies
in its two-decade track record of making payments secure online. Now with 218
million active accounts in more than 200 markets, PayPal connects a global
network of buyers and sellers on it’s open payments platform. The company’s
global reach and scale enable PayPal to have powerful insights into the online
and mobile requirements of digital consumers and businesses around the globe
and an advantage in leveraging data to keep its customers safer and more
secure.
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