HCL Infosystems, one of India’s premier IT
Services, Distribution and Digital Solutions Company, today announced a
strategic alliance with Avaya, a global leader in business communications
software, systems and services, to help businesses and organizations in India
accelerate their digital transformation strategies. Under this alliance, HCL
Infosystems will offer Avaya’s complete portfolio of customer and team
engagement and data networking solutions and services to its customers across
different industry sectors.
Speaking on the alliance,
Madhavan P, Senior Vice President - Office Automation, HCL Services Ltd. said,
“We are delighted to partner with Avaya to offer their cutting-edge
technologies to better meet the evolving demands of a hyper-connected business
environment. This is in line with our mission to add utmost value to our
customers byproviding them the choice
of best-in-class solutions through leading edge capabilities and solutions,
especially in emerging technologies such as IOT, Mobility & Cloud, which are
becoming imperative for digital transformation.
Vishal Aggarwal, Managing
Director, India and SAARC, Avaya commented, “By working with
an innovative company like HCL Infosystems that has pioneered IT in India, we
look forward to deliver best-of-breed-technology services and solutions that
give enterprises competitive edge through greater agility. HCL Infosystems’
strong footprint, brand reputation and industry expertise will help us grow our
presence across India.”
This partnership will help HCL Infosystems and
Avaya to enable their enterprise customers through a range of best-in-class
communication solutions, including unified communications, contact center,
mobility and video conferencing facilities. HCL Infosystems’ pan-India presence
will enable customers across the country to gain access to Avaya’s leading-edge
solutions and services. HCL will also offer smart applications from Avaya to
help enterprises make informed decisions that can transition them into truly
digital enterprises.
Digital transformation is increasingly gaining importance in
corporate growth strategies as it empowers businesses, vendors and channel
partners to significantly enhance customer experience and achieve higher levels
of engagement.
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