Uber, the world’s largest
ridesharing app that connects riders with drivers to provide convenient,
reliable and affordable rides at the push of a button, today announced the
launch of the ‘Driver Compliments’ feature. Through this feature Uber aims to
make it possible for riders to positively reinforce good behaviour and in the
process humanize the relationship between the riders and driver partners.
“Last month, we launched
community guidelines with the objective of encouraging mutual respect, and we
are now excited to introduce ‘Compliments’. Our
driver partners deliver millions of safe rides everyday and in many instances
go beyond their call of duty. We hope our riders take a moment to express their
appreciation by using this feature. It will encourage our driver partners to do
even better!,” said Pradeep Parameswaran, Head, Central Operation, Uber
India.
Once a
rider leaves a compliment, drivers will get a notification in app, taking them
to the message and the compliments badge they’ve collected - whether that’s for
expert navigation, great music choice or excellent service - because sometimes
the little things make all the difference, and 5 stars are not enough.
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