Thursday, August 16, 2018

A10 Networks to Deploy Pilot Network for Major Japanese Mobile Carrier’s 5G Network Rollout with 5G-GiLANTM Solution


A10 Networks, a provider of intelligent and automated cybersecurity solutions, today announced a major Japanese mobile carrier has selected the A10 Thunder Convergent Firewall (CFW) Gi/SGi firewall solution for their 5G pilot network, to complement the massive capacity demands of their existing mobile network and help lay the foundation for the mobile carrier’s 5G production network, expected to become commercially available beginning in 2020. 

A10 Networks has enjoyed a long-standing relationship with this customer, who has previously deployed our solutions to deliver a variety of security and networking services, such as application delivery, IPv4 preservation/IPv6 migration technologies, DDoS protection and Threat Intelligence. A10’s expanded relationship includes the Thunder CFW Gi/SGi firewall 5G-GiLAN solution to scale and secure its GiLAN, and which will serve as the backbone network for data communication services of the carrier’s 5G network.

"We continue to work very closely with global carriers to enable them to lead the way with their 5G rollouts. This is demonstrating our trusted partnership and continued leadership to help carriers accelerate network transformation to 5G," said Lee Chen, CEO of A10 Networks. “The A10 Thunder CFW provides service providers with a highly scalable, consolidated and secure 5G-GiLAN solution for a comprehensive network defense, with automation for improved business agility, faster network rollout and overall reduction of TCO".

The customer selected the A10 Thunder CFW 5G-GiLAN solution to accelerate its 5G pilot deployment due to:
Comprehensive 5G mobile core protection with the A10 Thunder CFW’s GiFW and CGNAT
Ease-of-use and simplified operations through consolidated functions and intuitive management
High performance to scale to 5G demands and 100GbE interface support

Highlights of the enhanced A10 Thunder CFW 5G-GiLAN solution include:

GiLAN Consolidation - Consolidates GiFW, CGNAT, application visibility and intelligent traffic steering to increase operational efficiency and better security on the GiLAN.

Application Visibility & Control - DPI-based L7 application visibility for effective policy enforcement and control provides enhanced Law Enforcement Agency (LEA) support and compliance.

Intelligent Traffic Steering - Subscriber-aware traffic steering to enhance new business models with differentiated service offerings for new revenue streams.

GPRS Tunneling Protocol (GTP) Support - GTP Firewall with granular SCTP filtering defends the mobile core against GTP-based attacks initiated from RAN or GRX/IPX networks.

Accelerates Adoption of SDN/NFV - Achieve on-demand capacity with versatile software options (PNFs, VNFs, Containers and Bare Metal) across SDN/NFV environments. Supports A10 FlexPool subscription-based capacity pooling licensing model for flexible consumption.

A10 Thunder CFW provides a consolidated and secure 5G-GiLAN solution for an effective defense against attacks by delivering comprehensive mobile core infrastructure protection. Thunder CFW also helps customers achieve superior levels of performance, scalability and visibility, along with exceptionally high firewall connection rates in a compact form factor.

Aeris, BT&BT to Help Enterprises Leverage IoT Technologies in India


Aeris, a preferred Internet of Things (IoT) technology partner for enterprises in India, today said it has formed a strategic partnership with BT&BT, a leading digital business consulting firm, and launched a joint go-to-market IoT solution for enterprises in India. 

The two companies are using their core strengths to address consulting and technology-driven transformation needs of their customers. Enterprises in India now will be able to conduct a rigorous digital readiness evaluation using a comprehensive assessment framework known as Lean Digital ThinkingTM and supported by a diagnostic tool, Lean Digital Quotient (LDQ) Finder.

Aeris uses the LDQ Finder to identify digital strengths and digital weaknesses of 11 pillars of an enterprise. Based on their digital strengths and weaknesses of each pillar, Aeris derives the opportunities, problems, architecture and then implements best-in-class IoT solutions to help enterprises improve their return on IoT investments. The Aeris® Mobility IoT Platform (AMP) allows enterprises to evangelize and embark on the digital transformation journey across a portfolio of business solutions.

The Aeris and BT&BT partnership opens a wider enterprise market for both companies, powered with the digital domain consulting expertise of BT&BT and IoT technology capability of Aeris for managing connected devices with advanced analytics, and a robust AMP solution for diverse industries. A number of our clients already are enjoying greater operational efficiencies, with newer levels of employee effectiveness and customer satisfaction. 

Aeris has been successful in creating a unique IoT ecosystem for enterprises, original equipment manufacturers (OEMs), technologists, system integrators and solution providers in niche vertical sectors. With a set of comprehensive IoT solutions and services by Aeris, organizations can optimize human interventions and have real-time remote monitoring of machines, things, equipment and assets. AMP also enables predictive and preventive maintenance of various products and assets within organizations.

Dr. Rishi Mohan Bhatnagar, President, Aeris India remarks, “Applying innovation and technology for business transformation requires a strategic and holistic approach for short-to-long-term value generation for enterprises and their clients. Aeris and BT&BT’s joint go-to-market initiative will help us fulfill the huge demand from enterprises for consulting-led, technology-driven, transformation programs in the India, Asia Pacific and African regions. Together, we bring the right set of capabilities to help enterprises discover their current digital readiness, strengths and gaps. Once the enterprise is able to baseline its current digital quotient, it will be powered by our Aeris Mobility Platform, along with industry experts, to address critical problems at the right time.”

V Srinivasa Rao, Chairman & Managing Director, BT&BT says, “In the era of a 4th Industrial revolution and digital economy, people to people, people to things, things to things are getting connected in real time. Hyper connectivity has been challenging the rules of the business and putting pressure on enterprises to become digital by transforming their businesses. The BT&BT and Aeris partnership is historic in offering best-in-class IoT solutions for enterprises with a motto of ‘baseline your current Lean Digital Quotient’ from which derive the problems and opportunities and Implement the right IoT solutions using world-class Aeris Mobility IoT Platform.”

Tuesday, August 14, 2018

Zendesk Launches Discord Integration Enabling Seamless Gaming Experience for Customers

Zendesk, Inc. has announced an integration with Discord that makes it easier for game developers and publishers to solve customer service issues directly in Discord without interrupting game time.

With the launch of this integration, gamers or community moderators can now open a Zendesk support ticket directly from Discord, a fast-growing free voice, video, and text chat application used by more than 46 million gamers a month. Historically, gamers have had to email, call or reach out on social media for issues like reporting a bug. This would take them away from their game, resulting in poorly executed and fragmented customer experiences. With the Zendesk Discord integration, gamers can now reach customer service from within the Discord app, creating more efficiency and allowing agents to track, solve and report customer service issues without interrupting the gaming experience.

The Zendesk Discord integration extends Zendesk’s omnichannel service to the popular gaming app, where Discord users send more than 530 million messages a day. Zendesk’s omnichannel customer service offering helps customer service teams manage communication with customers across any channel they choose, including email, chat, phone, self-service channels, popular messaging apps and collaboration services like Slack.

"The Discord integration is one of the first-of-its kind in the gaming industry, and another example of how Zendesk enables companies to engage with customers where they are,” said Mikkel Svane, Founder and CEO, Zendesk. "Gaming companies are now able to engage with their customers on the most popular gaming communications channel without interrupting their experience."

The integration also opens up opportunities for gaming company customer service and experience teams to focus on expedited service, allowing game developers to create new and more engaging ways to connect with players. For example, if a player experiences a bug or a crash, they can report it to the game’s customer service team in real time allowing developers to collect feedback as things happen.

”Everything at Discord is focused on how we improve gaming experiences for our superfans and seamless customer support is a huge part of that,” said Eros Resmini, CMO, Discord. “This Zendesk integration takes advantage of valuable real-time communication with customers and allows game makers a modern, more efficient way to support their players. As long time supporters and customers of Zendesk, we’re excited to see gaming communities benefit from integrations like these.”

According to Zendesk’s own Benchmark data, customers across the board supported via an integrated omnichannel offering experience 31 percent faster first resolution times. For gamers, this means they can get back to playing the game faster; and for agents, it means they can handle a larger volume of support tickets.

GREENPANEL Launches Club Grade HDF - Perfect Substitute to Plywood.


GREENPANEL (part of Greenply Industries), India’s largest wood panel manufacturer, has launched Club Grade HDF (High density fiber board). An extremely strong and heavy-duty board, Club Grade HDF is water resistant board manufactured in state-of-the-art plants, using German technology.

GREENPANEL CLUB GRADE HDF board is your perfect substitute for plywood and first choice for applications in moisture prone areas like kitchen and bathrooms.  Made from high density fibre, these boards are anti-fungal, and borer resistant too, making them the first choice when it comes to doing the interiors for your house. The choice of raw materials coupled with quality checks at every stage of manufacturing makes these HDF boards extremely strong, highly resistant to water and perfect choice for humid areas. Made from High-density fibre, GREENPANEL Club Grade HDF Boards are the first choice for many architects and designers.

Due to its fibrous homogeneous construction GREENPANEL Club Grade HDF can be profiled, carved, moulded and routed easily, which is a difficult task with Plywood. It has a higher density than local plywood, resulting in more strength and compactness. By virtue of its constitution, it is termite and borer resistant unlike Plywood which is vulnerable to woodworm.

Moreover, the GREENPANEL Club Grade HDF is extremely cost-effective and comes at half the price of BWP Plywood making it the perfect substitute for Plywood.+

UL Designated as Conformity Assessment Body by Telecommunication Engineering Centre


UL, an independent global safety science company announced today that the Telecommunications Engineering Centre (TEC), a nodal agency of the Department of Telecommunications, Ministry of Communications and Information Technology, Government of India, has designated UL as a Conformity Assessment Body (CAB). With this recognition, UL can enable players in the telecom sector to test to the Essential Requirements (ER) for certification by TEC. Telecom equipment manufacturers, importers and dealers can now submit their products at the UL’s Centres of Excellence in Gurugram and Bengaluru for testing and gain the certification from TEC.

UL’s designation as CAB comes ahead of Mandatory Testing and Certification of Telecom Equipment (MTCTE) procedure that will be enforced from October this year. According to the Indian Telegraph (Amendment) Rules, 2017, prior to sale, import of use in India, every telecom equipment must undergo mandatory testing by accredited laboratories in India designated by the TEC. The TEC will then award the certificate, based on the test reports issued by these laboratories. With a validity of five years, the TEC certification mark should be obtained only once for one type of equipment.

Commenting on the accreditation, Suresh Sugavanam, vice president and managing director for South Asia and Sub-Saharan Africa at UL, said, “The telecom sector in India has undergone dramatic changes over the past decade. While foreign direct investment in the sector has nearly doubled in the last five years, India’s smartphone segment is one of the fastest growing in the world, attracting top global players. The high demand for telecom products, increasing technology disruption and proliferation in the industry is driving the need for regulation in India. It is heartening that the TEC has anticipated the risks that come with development and has created an all-encompassing certification scheme to address the safety, performance and security concerns of telecom products, services and networks.”

“As a member of several technical committees of the TEC, UL has established a fruitful partnership with the technical body, where we share our international expertise in product safety, security and sustainability. With our recognition as a Conformity Assessment Body, we are committed to support the players in the industry meet the regulatory requirements to gain market access in this highly competitive environment. Given the emerging health and performance concerns like radio frequency emissions and equipment degradation when connected to service networks, our efforts will ultimately benefit the end consumers, who can enjoy products that conform to relevant standards”, he added.  

The technical regulations prescribed by TEC will govern an array of telecom products from mobile handsets to Wi-Fi routers. The specifications outline testing for electrical and fire safety, performance and technical parameters like Specific Absorption Rate (SAR), Radio Frequency (RF), Security Requirements, Electromagnetic Interference (EMI) and Electromagnetic Compatibility (EMC).

Fast-Fashion Startup Ralph Pierre is Transforming Indian Watch Market


In India, the watch market is dominated by brands like Titan, Casio, FastTrack, Fossil etc. Ralph Pierre, a new entrant in watch market is here to provide a strong competition with premium quality watches at affordable prices.

Ralph Pierre, a new fast fashion watch brand by Incosi Fashions is bringing transparency in the Indian fast fashion market to end customers. The brand has launched a premium collection of Men and Women watches that people can easily buy at affordable prices. The watches are inspired from trending European designs and are powered by Japanese CITIZEN Miyota Movement and SONY® battery to make them one of the best products in the market segment. Ralph Pierre watches comes with 1 year manufacturing warranty.

Indian youth is demanding quality products at the best prices. With an improved living standard and exposure to worldwide fashion, there is a growing demand for fashion goods that meet international standards both in quality and design.

Ralph Pierre products are available on their website and all the popular market places. One can find the details about the cost of each and every part that goes into the making of the respective watch. By doing this, Ralph Pierre is helping people in understanding that they don’t have to pay through their nose to own a Premium Quality watch. Generally, an end customer pays a hefty amount owing to the several intermediaries and their respective markups. Ralph Pierre is cutting down the middleman and hence bringing a Premium watch to the end customer at an affordable price.

“Ralph Pierre believes in transparency and that’s why we reveal every small step to our customers” - Shubham Khare - Cofounder. He added, “Ralph Pierre bridges the gap between the quality and affordability in the fast fashion segment. It has been launched with watches for now and soon other fashion categories are to be added. With trendy international designs and aggressive pricing, Ralph Pierre provides a viable option to users to own quality trendy fashion goods at reasonable prices.”

Outlook of Indian Banking Sector to Stay Negative: Fitch Report


The outlook for the country’s banking sector is likely to remain negative until its capital position strengthens in proportion to the bad loans and weak financial performances, according to Fitch Ratings.

The rating agency said the $151-billion stock of bad loans remains a risk for the sector’s weak income base, which is vulnerable to ageing provisions and slower non-performing loans (NPLs) resolution.

“Outlook on the Indian banking sector is likely to remain negative until the banks address their weak core capital positions against mounting bad debt and poor financial performance,” it said in a report.

The capital position of state-run banks banks is most at risk, with the core capital ratios of 11 of the 21 public sector banks (PSBs) below the 8% common equity tier 1 (CET1) regulatory minimum that will come into place at the end of FY19, according to the report.

The rating agency believes the country’s banks will need $40-55 billion in additional capital to meet the Basel-III requirements by 2019.

Of this, the state-run banks will require the bulk of the amount and most of the capital is likely to be used for meeting minimum capital requirements and absorbing non-performing loans provisions, around three quarters of which are in the form of CET1, the report said. Fitch Ratings said the government is likely to be forced into providing most of the required capital, since capital raising remain challenging due to state-owned banks’ weak equity valuations.

Last October, the government had announced Rs 2.11 lakh crore capital infusion programme for the state-run banks, spread over two fiscals years - 2017-18 and 2018-19.

As per the plan, the PSBs were to get Rs 1.35 lakh crore through re-capitalisation bonds, and the balance Rs 58,000 crore through raising of capital from the market.

Out of the Rs 1.35 lakh crore, the government has already infused about Rs 71,000 crore through recap bonds in the banks and balance would be done during FY19.

The report further said that banks’ credit costs rose sharply following regulatory changes aimed at accelerating bad-loan recognition. It resulted in losses that cumulatively eroded nearly all of the $13 billion in government capital injected in FY18, adding to capital positions which were already weak, the report said.

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