~ Outlet to offer Exceptional Customer Experience for Used Car Buyers~
· Company offers a unique customer experience with easy financing options and a 4S promise (Sure guarantee, Safe assurance, Secure promise, Smart warranty) for cars
· New outlet will have a range of services, including a multi-brand workshop, detailing studio, and advanced technology facilities
· The city presents a significant market opportunity due to its growing demand for used cars and an increase in per capita income
· CarWale abSure has observed a 37% increase in used car leads from Ahmedabad in 2022, with popular models such as Swift, Creta, and Verna
CarTrade Tech’s CarWale abSure, the tailor-made platform that delivers world-class online-offline shopping experience for used car buyers and sellers is expanding its presence in Gujarat with the launch of its latest and the biggest outlet in Ahmedabad. The city, known for its thriving automotive industry and growing demand for used cars, presents a significant market opportunity for CarWale abSure. The outlet which is located at Carecay Pvt Ltd. was inaugurated by Mr. Abhishek Patodia, President-Used Cars, CarTrade Tech on February 5th 2023. With this launch, CarWale abSure now has 2 outlets in Ahmedabad.
The Indian used-car market is projected to grow at double the rate at a CAGR of 19.5 percent till FY 2026-2027. The company has observed a 37% increase in used car leads from Ahmedabad in 2022, with Maruti Suzuki, Hyundai, Honda, Mahindra, and Tata being the top leads by OEM. The most popular models include the Swift, Creta, Swift Dzire, Verna, City, and Ertiga, with hatchbacks, SUVs, and sedans taking the lead in body style.
Commenting on the launch, Mr Banwari Lal Sharma, CEO – Consumer Business, CarTrade Tech Ltd. said, “The new outlet will provide customers with a unique and exceptional experience while they search for their desired vehicle. Customers can expect to find a wide range of high-quality used cars at the outlet, which have been thoroughly inspected and maintained to meet the standards of the market. The company's focus on customer service sets it apart from its competitors, and customers can expect to receive personalised attention and support throughout their car-buying journey. In addition, this outlet is a one-stop-shop for used car buyers, offering a range of services including a multi-brand workshop, detailing studio, separate service station, and advanced technology facilities such as a painting booth, nitrogen, and lift. With a capacity to hold up to 50 cars and a spacious 4000 sq. yard area, the outlet provides a hassle-free experience for customers.”
Additionally, Mr Abhishek Patodia, President – Used Cars, CarTrade Tech Ltd. has expressed his excitement regarding the launch of abSure new outlet. He said, “The launch of CarWale abSure's latest outlet in Ahmedabad marks a significant growth in the company's regional footprint. The new location is designed to deliver exceptional customer service and enhance the car ownership experience by offering a comprehensive array of automotive services. This strategic move showcases the company's dedication to bridging the gap between seller and buyer requirements and its steadfast commitment to improving the overall car ownership experience. Additionally, the region is poised to emerge as a hub for the automobile industry, with its specialised focus on quality used cars and cutting-edge facilities.”
In addition, the company is committed to providing an outstanding customer experience by offering easy financing options and a 4S promise on selected cars. The 4S promise includes the "Sure" guarantee, which provides customers with a 7-day money-back guarantee with no questions asked. Additionally, the company offers a "Safe" assurance, with zero-accident and no-tamper guarantees and the "Secure" promise provides peace of mind with a total of 167 points for certified quality check. Finally, the "Smart" promise includes a comprehensive 15,000 km warranty. These promises demonstrate the company's commitment to customer satisfaction and provide a level of security and assurance to car buyers.
About CarTrade Tech Ltd.
CarTrade Tech Ltd. is a multi-channel auto platform with a presence across vehicle types and value-added services. The platform got 35 million average monthly unique visitors in Q3 FY23 and based on Q3 FY23 annualised numbers has 1.1 million listings for auction. The platform operates under several brands: CarWale, CarTrade, Shriram Automall, BikeWale, CarTrade Exchange, Adroit Auto, and AutoBiz. These platforms enable new and used automobile customers, vehicle dealerships, vehicle OEMs, and other businesses to buy and sell vehicles in a simple and efficient manner.
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