ShoreTel,
a leading
provider of brilliantly simple unified communications (UC) solutions and phone systems,has enhanced its integration to
Microsoft Skype for Business with a new plug-in that embeds telephony controls
inside the Skype for Business client. “ShoreTel Telephony for Microsoft”
enables ShoreTel phone system customers who use the Skype for Business client
to have robust phone controls at their fingertips.
Specifically,
with ShoreTel Telephony for Microsoft, users can dial contacts directly from
the Skype for Business client, execute conference calls, transfer calls, access
their voicemail box, view and set presence information, and control all of
their ShoreTel preferences such as call routing.
“We
recognize that some ShoreTel customers will use Skype for Business, so this new
plug-in provides the power of ShoreTel telephony features inside that client,
ensuring users have an easy, seamless experience,” said Eugenia Corrales, vice
president of product at ShoreTel. “This is another example of ShoreTel meeting
the needs of mid-market and enterprise customers across our entire Connect
portfolio. We also offer future flexibility, giving customers the option to
move to the ShoreTel Connect™ client when they are ready to harness the full
collaborative power of ShoreTel Connect.”
“ShoreTel
Telephony for Microsoft delivers a single application footprint for UC,
combining ShoreTel’s voice infrastructure with the Skype for Business desktop
client to give users the best of both worlds,” said Jason Evans, managing
director of Response Data Communications, a ShoreTel Circle of Excellence
partner in the UK. “For partners it enables us to deliver a robust,
cost-effective voice platform that runs alongside the Skype for Business
communications application.”
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