HP Inc. has announced
that it is offering a new Device-as-a-Service (DaaS) programme, empowering
businesses in India to stay ahead, move fast, be more efficient and deliver the
best experiences to their customers.
“Indian businesses are innovating to serve a vibrant, diverse
workforce and are transforming to become more competitive nationally and
globally,” said Rajiv Srivastava,
Managing Director, HP Inc., India. “HP offers services and solutions
that grow with enterprises and organizations, enabling them to leapfrog whole
technologies, connect across geographies in India and even global markets. As
the final touch-point to their customer and employee, the right device is just
the start. It’s about how you manage that device, ensuring flexibility,
integrating the right application and keeping it secure till it’s replaced.”
With HP
Device-as-a-Service, enterprises and organizations use their PCs like a utility
- they pay one price per seat on a monthly basis over a three or four year
period. They also get customized services and support from HP, such as PC
configuration and software installation, onsite break-fix, data migration,
proactive support, while
having the ability to upgrade to the latest HP commercial desktop, notebook
PCs, and tablets for subsequent contract periods.
HP DaaS incorporates
services, support and eventual disposal as part of one overall services
agreement. This is different from typical leasing agreements where PC
acquisition, setup and maintenance are covered under separate contracts. This
means that organizations can enjoy more predictable annual costs and
greater ease from having to manage just one contract during their entire PC
lifecycle. HP DaaS also covers secure and responsible disposal of PCs, a final
phase in the PC lifecycle that is often overlooked and risk the leak of
sensitive information.
HP DaaS was first
implemented with Maruti Suzuki in India, with a focus on empowering their sales
force with tablets that come with interactive content and serve as an on-ramp
for customer information.
“Digital
transformation is key for businesses to stay ahead of the curve and deliver
best-in-class services to customers. Innovative service model offerings
from our partners like HP is helping us to transform our customer
experience. Each dealer can better identify the options that match the
requirements and aspirations of our customers and address their queries more
effectively and provide impeccable experience,” said Rajesh Uppal, Executive Director, IT, Maruti Suzuki India
Limited.
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