Custom AI & Multi-Agent AI Poised To Drive The Next Wave Of Business Transformation For Customers: Sindhu Gangadharan, SAP Labs India

* With a talent pool of 13,000 and about 50% of them enabled in AI tech skills, SAP Labs India is emerging as a global AI hub for the German software giant’s customers worldwide.

SAP Labs India, headquartered in Bengaluru, is focusing on Custom AI and multi-agent AI technology to drive the next wave of business transformation for its customers. As SAP’s second largest R&D hub globally, SAP Labs India is at the forefront of developing solutions that will set new standards in digital transformation for SAP’s 450,000 customers worldwide.

“SAP Labs India’s focus on Custom AI and multi-agent AI is transforming how businesses operate by enabling sophisticated interactions and decision-making capabilities that go beyond the traditional scope of AI applications,” said Sindhu Gangadharan, Managing Director, SAP Labs India and Head, Customer Innovation Services.

"Custom AI is the next big wave in technology because it enables businesses to tailor AI solutions to their unique challenges and opportunities. By personalizing AI to fit specific workflows and objectives, businesses can unlock unprecedented levels of efficiency, innovation, and competitive advantage. Our teams at SAP Labs India are leading this Custom AI business mandate to drive value for our customers globally,” she added.

“With productivity growth plateauing and businesses seeking to address talent shortages, AI agents represent a promising application of AI that can enhance productivity beyond the capabilities of current software and AI technologies,” said Sindhu.

SAP Labs India is SAP’s second-largest R&D hub worldwide. It uniquely represents the full spectrum of SAP products and solutions from a single location. Earlier this year, SAP appointed two leaders to global AI roles who will be based in SAP Labs India’s Bengaluru office, a move which underscores the country’s growing importance in the firm’s technology framework. These strategic appointments include Rahul Lodhe as the Global Head of Engineering for SAP Business AI Copilot Joule and Sudhakar Singh as the Chief AI Security Officer.

About SAP

SAP’s strategy is to help every business run as a sustainable intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 87% of the world’s total global commerce touches an SAP system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into sustainable intelligent enterprises. We help by providing people and organizations with deep business insights and foster collaboration that helps them stay ahead of their competition. SAP simplifies technology for companies so they can consume SAP software the way they want – without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives.

For more information, visit www.sap.com