* First-of-its-kind integrated warehouse facility spans 1 lakh square feet, ensures seamless availability of Tata Genuine spare parts in the North East
Tata Motors, India’s largest commercial vehicle manufacturer, today announced the inauguration of a new commercial vehicle spare parts warehouse in Guwahati. The state-of-the-art facility is fully digitalised and spans across 1 lakh square feet, stocking spare parts for the entire commercial vehicle portfolio. The addition of the new facility will enable the company faster turnaround times and easier availability of spares at Tata Authorised Service Stations in the North East.
Equipped with world-class infrastructure and safety measures, the facility will unlock greater customer value proposition through digitalised warehouse processes. Tata Motors has partnered with Delhivery, India's largest fully integrated logistics services provider, to leverage its technology-enabled warehousing and transportation solutions.The facility also boasts cutting-edge storage systems catering to diverse needs, including gravity spiral and vertical reciprocating conveyors. Additionally, a designated area for handling medium and heavy vehicle body parts has been integrated to ensure seamless operations.
Speaking on the launch, Mr. Vikram Agarwal, Head – Spares and Non Vehicular Business, Tata Motors Commercial Vehicles, said, “The inauguration of the new warehouse in Guwahati is a testament to Tata Motors' customer-centric approach and will further enhance the vehicle ownership experience by ensuring easy availability of spares. The new warehouse will enable smarter inventory management at Tata Authorized Service Stations in the region, thereby enhancing service quality and vehicle uptime. This new facility brings us closer to our customers in the fast-progressing region of the North East, making logistics more efficient."
Tata Motors offers an extensive range of sub-1-tonne to 55-tonne cargo vehicles and 10-seater to 51-seater mass mobility solutions, ranging in small commercial vehicles and pickups, trucks, and buses segments to address the evolving needs of logistics and mass mobility segments. The company ensures unparalleled quality and service commitment through its extensive network of 2500+ touchpoints, manned by trained specialists and backed by easy access to Tata Genuine Parts.
About Tata Motors
Part of the USD 150 billion Tata group, Tata Motors Limited (BSE: 500570 and 570001; NSE: TATAMOTORS and TATAMTRDVR), a USD 42 billion organization, is a leading global automobile manufacturer of cars, utility vehicles, pick-ups, trucks, and buses, offering an extensive range of integrated, smart, and e-mobility solutions. With ‘Connecting Aspirations’ at the core of its brand promise, Tata Motors is India’s market leader in commercial vehicles and ranks among the top three in the passenger vehicles market.
Tata Motors strives to bring new products that captivate the imagination of GenNext customers, fuelled by state-of-the-art design and R&D centres located in India, the UK, the US, Italy, and South Korea. By focusing on engineering and tech- enabled automotive solutions catering to the future of mobility, the company’s innovation efforts are focused on developing pioneering technologies that are both sustainable and suited to the evolving market and customer aspirations. The company is pioneering India's Electric Vehicle (EV) transition and driving the shift towards sustainable mobility solutions by developing a tailored product strategy, leveraging the synergy between Group companies and playing an active role in liaising with the Government of India in developing the policy framework.
With operations in India, the UK, South Korea, Thailand, South Africa and Indonesia, Tata Motors markets its vehicles in Africa, the Middle East, Latin America, Southeast Asia, and the SAARC countries. As of March 31, 2023, Tata Motors’ operations include 88 consolidated subsidiaries, two joint operations, three joint ventures, and numerous equity-accounted associates, including their subsidiaries, over which the company exercises significant influence.
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