Monday, July 26, 2021

Airtel Upgrades Its Postpaid Plans To Serve Evolving Customer Needs


Bharti Airtel (“Airtel”), India’s premier communications solutions provider announced new “postpaid plans for Corporate and Retail customers”. 

In the post pandemic world, abundance of high-speed data is increasingly becoming a key need for customers; as Work From Home and Online Education is the new normal. In this context, Airtel’s has further simplified its Postpaid plans to offer industry leading data benefits backed by a 5G ready network and superior digital-first customer care. The plans also come with a range of exclusive benefits such as bundled content and business productivity tools.  

Airtel’s NEW Corporate Postpaid plans 

Ajay Chitkara, Director and CEO - Airtel Business said, “Over the past few years, Airtel has made massive investments in spectrum, infrastructure and latest technologies to build a 5G ready and secure network that can support the digital transformation journeys of our customers. Our new Postpaid plans offer a holistic connectivity solution along with industry leading benefits to meet the productivity requirements of our customers in the post pandemic world.” 

All eligible Airtel Corporate customers will be migrated to the new plans, as applicable, from their subsequent billing cycles. 

Airtel’s NEW Retail Postpaid Plans 

A key feedback Airtel received from customers was the need for more data as the entire family’s use of digital platforms has increased manifold. As a response, Airtel has refreshed its Family Postpaid plans to help its customers navigate the new normal. With its simplified Postpaid proposition, customers can also easily bundle add on connections with enhanced data benefits to their existing plans. 

The company has discontinued its 749 Family Postpaid Plan for new customers and will now offer 999 as the only Family Postpaid Plan with enhanced data benefits. Now, Customers can add a connection to any Airtel Postpaid plan at just Rs 299/SIM and get 30 GB additional data (10 GB earlier), unlimited calling and Thanks benefits.     About Airtel 

Headquartered in India, Airtel is a global communications solutions provider with over 471 mn customers in 18 countries across South Asia and Africa. The company ranks amongst the top three mobile operators globally and its networks cover over two billion people. Airtel is India’s largest integrated communications solutions provider and the second largest mobile operator in Africa. Airtel’s retail portfolio includes high speed 4G/4.5G mobile broadband, Airtel Xstream Fiber that promises speeds up to 1 Gbps with convergence across linear and on-demand entertainment, streaming services spanning music and video, digital payments and financial services. For enterprise customers, Airtel offers a gamut of solutions that includes secure connectivity, cloud and data centre services, cyber security, IoT, Ad Tech and cloud based communication. 

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