South African Tourism concluded the 7th edition of its annual
travel trade training sessions in Bangalore today. Aimed at equipping travel
agents with the best tips to sell the destination, ‘Learn South Africa’ (Learn
SA) is a 17-city training programme which covered urban metros and tier II
& III markets.
The sessions were structured to ensure that travelers enjoy many
new, exciting, tailor-made itinerary options as a direct result. “Learn SA
helps ensure that Indian travel agents know how to choose the best quality
hotels for their customer’s budget and needs. It also teaches them how to
choose the best in-destination partners to escort the traveler while on
holiday. It also gives them updates about new things to see and do in South
Africa and basics like visa and logistical know-how to ensure that travelers
are catered to efficiently,” said Hanneli Slabber, Country Manager
India, South African Tourism.
"TAAI's endeavor through training programs is to educate
travel agents so that it is easy for the staff of travel companies to
effectively sell the product. With South African Tourism this is the second
time that we have undertaken this training. We are happy that the trade is
getting exclusive marketing tips from the SAT team and stakeholders from SA who
have come to India," declared Bettaiah Lokesh, Hon. Secretary
General, TAAI.
The preference for holidays in South Africa has been on a rise
amongst Indian travelers over the past few years and is expected to continue in
2017. “2016 was a milestone year for us at South African Tourism in India and
we are determined to set new benchmarks for the industry as well as ourselves
by making 2017 bigger and better. Our internal target is to welcome more than
100,000 Indian visitors in 2017 and we couldn’t be more thrilled to work
towards and achieve this target,” added Hanneli Slabber.
Indian leisure visitor numbers to South Africa surged 21.7%
during 2016 to close at an arrivals figure of 95,377 and 8th position
among South Africa’s international source markets. This is vis-à-vis 78,385
arrivals in 2015. 2016 also saw the overall spends from India (only in-country
on-tour spends excluding flights and attractions, hotels booked in advance)
crossed an astounding 1.2 billion ZAR by the year end. All these statistics
indicate that Indian travelers are already showing excitement about destination
South Africa.
Bangalore has been one of the most rapidly growing source
markets driving tourist traffic to South Africa. South Africa is keen to keep
attracting Bangalore’s travel enthusiasts and potential is brimming. The city
boasts of 7700 millionaires, 8 billionaires and holds a total wealth of $320
billion according to the 2017
New World Wealth Report. South Africa is the perfect destination
for the well-travelled Bangalorean with its variety of distinctive attractions,
unforgettable experiences, world-class facilities and excellent infrastructure.
It attracts both luxury as well as budget travelers. One of Learn SA 2017’s
focus areas was to train travel agents about new destinations such Oudtshoorn,
Knysna, Plettenberg Bay, Port Elizabeth and the Drakensberg region beyond the
immensely popular Cape Town, Durban, Johannesburg & surrounds and Kruger
National Park. These are picturesque areas where travelers can pack in a lot of
action into shorter time-spans.
The demand for experiential travel from the Bangalore market has
been steadily increasing i.e. there is a shift from ‘seeing’ to ‘experiencing’.
South Africa is a perfect destination for such an audience as it has a wide
range of activities to offer in close proximity. It is here that travelers can enjoy
an action-packed itinerary without having to look too far. There are a range of
experiences for every category of traveller to indulge in.
Learn SA 2017 had numerous participating South African product
suppliers resulting in more choices for the end consumer / traveler. These
included inbound tour operators and destination management companies like
Africa Incoming, Trav Care, Tourvest Destination Management, Centurion Travel
and Tours and Southern Africa 360; hotel chains such as Tsogo Sun, Extraordinary
and Sun International and African air carrier RwandAir which is introducing
exciting fares and deals to India.
Over 70 international airlines now fly into South Africa.
Efforts are on to increase seat capacity on relevant flight routes
ex-Bangalore. Presently, Bangalore is connected to South African cities by
Emirates, Ethiopian Airlines and Etihad Airways which fly via their respective
hubs and domestic India connections. Travelers have a variety of airlines,
connections and consequently, multiple fare options to choose from. The Rand
(ZAR)-Rupee exchange rate has been relatively favorable for the India market.
Since the South Africa product quote comes in ZAR and not US dollars, Indian
travelers are able to buy more experiences and activities for less money thus,
making South Africa a value-for-money destination.
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