E-commerce market size for
goods is expected to jump about five times to USD 40-50 billion by 2020 from
about USD 8-12 billion presently, says a report.
While travel
is expected to account for 60 per cent of e-commerce sales by 2020, electronics
would account for about 30 per cent, said the joint report by Boston Consulting
Group and Retailers Association of India.
The growth of
digital retail is dependent on the shift in the profile of Internet users and
the total users likely to jump to 650 million by 2020 from 260 million.
“Urban users
would nearly double from about 80 million to about 120 million,” the report
said.
The share of
women users is also expected to grow from 29 per cent to 40 per cent by 2020.
The report
also said that more than 400 million customers could potentially be digitally
influenced by 2020, accounting for about 25 per cent of the retail spend.
Digitally influenced spenders research products and pricing online while
purchasing either offline or online, it said.
“About USD
250 billion of retail spends would be digitally influenced, accounting for
about 25 per cent of the overall spend,” the report noted.
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