Entrepreneurs Can Now Dial Hotline For Tech Querries

Microsoft Ventures in India announced the launch of “JumpStart,” a hotline to provide startups and entrepreneurs with a resource to ask business and technical questions. Open during business hours Monday-Friday (9am to 5pm IST), a team of dedicated professionals will be available to answer questions at 1 (800) 200-2114, a toll free number across India.

“Microsoft Ventures supports startups at every stage of maturity by providing them with the tools, resources and expertise they need to succeed,” said Joseph Landes, General Manager, Developer & Platform Evangelism, Microsoft India. “Our experience has shown that a major pain point for startups across the ecosystem in India, irrespective of their stage of maturity, is the lack of real-time support for various critical queries they face. JumpStart fills a major gap and ensures that startups get professional advice that enables them to make smart business decisions,” said Landes.

JumpStart will be staffed by dedicated professionals who have been trained by Microsoft to answer business and technical queries. Microsoft will apply the learnings from these calls to fine tune the Microsoft Ventures program, including the India Accelerator, to make it more impactful for its recipients.

JumpStart is widely welcomed by the government and industry leaders throughout India.  Congratulating Microsoft, Srivatsa Krishna, IAS, Secretary, IT, Biotechnology, Science & Technology and Secretary, E-Governance, Government of Karnataka, who was present at the launch, said: “So many great ideas are born every day. While some are nurtured by the industry, many face a short lifespan because they go unnoticed and end up making wrong decisions due to lack of proper guidance or information. By availing this critical support through JumpStart, startups will have the opportunity to be heard and have access to informed decision-making support, a critical component in their journey. We are delighted that this service will also be available shortly through the Karnataka MobileOne Platform, our new mobile governance system.”

Explaining the importance of this service, Kattayil Rajinish Menon, Director, Microsoft Ventures in India, who is responsible for community and ecosystem engagement, said: “Sometimes answering even simple questions about how to get started or which service provider to contact can really help startups avoid delays and cost overruns. While JumpStart cannot promise the success of a startup’s business, it can definitely help by educating entrepreneurs how to get started quickly by providing information on the vast resources available today.”

Along with several startups, the event was attended by industry stalwarts, including Ravi Gururaj, Chair, Nasscom Product Council. Gururaj, who has been associated with Microsoft Ventures since its inception in India, said: “Product companies and startups are the next growth engines for the Indian industry and we at Nasscom are working on several initiatives to promote this sector. Microsoft Ventures has been a great supporter of our initiatives, and has partnered with us on several of them. I am very happy that Microsoft Ventures has identified this challenge that startups face, and taken concrete steps to address it, through JumpStart. It is an excellent initiative to get some support and start off quickly and efficiently. I urge everyone to take advantage of this facility.”